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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Built on an independent nonprofit model administered by Maria Parham, Splendido at Rancho Vistoso houses 42 short-stay residents at 13500 N Rancho Vistoso Blvd in Tucson’s Rancho Vistoso area. The church-operated facility, running since 2007, maintains 84.9% occupancy, which is notably strong given the Arizona nursing home average of 72.7%. Medicare accounts for roughly two-thirds of admissions; private pay comprises the remainder. The typical resident stay runs 60 days, a pattern consistent with post-acute rehabilitation or short-term skilled nursing recovery.
Staffing exceeds Arizona baselines across multiple categories. The facility deploys 73 staff members including 7 RNs, 15 LPNs, and 29 CNAs. Total nursing care averages 5 hours 8 minutes per resident daily, placing the facility 10th among 72 Arizona skilled nursing facilities and 23% above the state average. Weekend staffing remains robust at 4 hours 23 minutes per resident, which is 21% above state norms, suggesting maintained coverage outside weekday business hours.
Eight inspections over four years identified 25 deficiencies, nearly triple the state average. A September 2024 complaint investigation substantiated a serious citation when a resident fell during a transfer performed by a single CNA without the required two-person assist or Hoyer lift, resulting in a confirmed fracture. Recurring compliance gaps have centered on medication management (unattended doses, expired supplies, wrong formulations), food safety practices (improper storage, inadequate hair coverings), and documented discharge planning lapses. The facility paid an $8,000 federal fine in September 2024.
Notably, the facility generated no critical citations despite the deficiency volume.
Short-stay residents show favorable outcomes: 63.4% return successfully to home or community (25% above state average), emergency department utilization runs low at 6.9% (36% better), and unplanned re-hospitalization is documented in 13.3% of discharges (46% better than state average).
The facility combines staffing resources above state norms with strong short-stay functional recovery, though the inspection record reveals meaningful gaps in operational compliance and protocol adherence.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 10th out of 72 homes in Arizona. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
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Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
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51m per day | ▲ 19% State avg: 43m per day · National avg: 41m per day |
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LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
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59m per day | ▼ 6% State avg: 1h 3m per day · National avg: 52m per day |
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Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
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2h 29m per day | ▲ 5% State avg: 2h 22m per day · National avg: 2h 21m per day |
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Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
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4h 23m per day | ▲ 21% State avg: 3h 38m per day · National avg: 3h 26m per day |
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Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
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3m per day | ▼ 50% State avg: 6m per day · National avg: 4m per day |
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Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
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22m per day | ▼ 29% State avg: 31m per day · National avg: 29m per day |
Splendido at Rancho Vistoso is legally operated by Splendido At Rancho Vistoso, and administrated by Maria Parham.
Key information about the people who lead and staff this community.
In Arizona, the Department of Health Services, Bureau of Long Term Care Licensing performs regular onsite inspections and investigates complaints for all licensed residential and nursing facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Arizona state average. See the nursing homes benchmark below for the typical Arizona score; higher is better.
Near the Arizona average for nursing homes.
Arizona nursing homes benchmark: C 75/100
Inspection score: 72 out of 100. Letter grade C-. Near the Arizona average for nursing homes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Arizona state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
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This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
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25 | 9 | This facility has 178% more total deficiencies than a typical Arizona nursing home (25 vs. AZ avg 9).↑ 178% worse |
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Deficiencies per year
Average deficiencies per year since 2022.
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6.3 | 2.3 | This facility has 174% more deficiencies per year than a typical Arizona nursing home (6.3 vs. AZ avg 2.3).↑ 174% worse |
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Deficiencies per inspection
Average deficiencies per inspection.
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3.1 | 1.8 | This facility has 72% more deficiencies per inspection than a typical Arizona nursing home (3.1 vs. AZ avg 1.8).↑ 72% worse |
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Enforcement actions
Formal penalties or interventions imposed by Arizona regulators — directed plans of correction, civil monetary penalties, denial of payment, or appointment of temporary management.
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0 | 1 | This facility has 100% fewer enforcement actions than a typical Arizona nursing home (0 vs. AZ avg 1).↓ 100% better |
Inspections
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This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
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Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
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8 | 5 | This facility has 60% more total inspections than a typical Arizona nursing home (8 vs. AZ avg 5).↑ 60% worse |
Complaints & Investigations
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This Facility | AZ Average | vs. AZ Avg |
|---|---|---|---|
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Total complaints
Formal expressions of concern made by residents, families, or staff.
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5 | 6 | This facility has 17% fewer total complaints than a typical Arizona nursing home (5 vs. AZ avg 6).↓ 17% better |
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Complaints per year
Average complaints per year since 2022.
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1.3 | 1.5 | This facility has 13% fewer complaints per year than a typical Arizona nursing home (1.3 vs. AZ avg 1.5).↓ 13% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Arizona average 6.3
Last Health inspection on Mar 2025
Arizona average 23.2
Arizona average 3.82
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 10 citations resulted from standard inspections; and 1 of 10 resulted from complaint investigations.
100% better than Arizona average
Arizona average: 0.1
67% worse than Arizona average
Arizona average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
7% better than Arizona average
0% compared with Arizona average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 7 RN Staff are full-time employees. No contractors work on this role.
7
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hours
Assists with medical care and medications.
All 15 LPN Staff are full-time employees. No contractors work on this role.
15
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hours
Helps with daily care and mobility.
All 29 CNA Staff are full-time employees. No contractors work on this role.
29
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
901 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 29 | 0 | 29 | 8,737 | 92 | 100% | 9.2 |
| Licensed Practical Nurse | 15 | 0 | 15 | 3,905 | 92 | 100% | 9.8 |
| Registered Nurse | 7 | 0 | 7 | 1,740 | 88 | 96% | 10 |
| Speech Language Pathologist | 0 | 2 | 2 | 555 | 66 | 72% | 4.7 |
| Dietitian | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 458 | 61 | 66% | 7.5 |
| Nurse Practitioner | 1 | 0 | 1 | 428 | 57 | 62% | 7.5 |
| Dental Services Staff | 1 | 0 | 1 | 428 | 57 | 62% | 7.5 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 405 | 54 | 59% | 7.5 |
| Mental Health Service Worker | 1 | 0 | 1 | 135 | 18 | 20% | 7.5 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 110 | 47 | 51% | 2.1 |
| Physical Therapy Assistant | 0 | 2 | 2 | 62 | 25 | 27% | 2.5 |
| Physical Therapy Aide | 0 | 3 | 3 | 60 | 23 | 25% | 2.5 |
| Qualified Social Worker | 0 | 2 | 2 | 35 | 21 | 23% | 1.7 |
| Occupational Therapy Aide | 0 | 1 | 1 | 33 | 22 | 24% | 1.5 |
| Medical Director | 0 | 1 | 1 | 30 | 19 | 21% | 1.6 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 17 | 6 | 7% | 2.8 |
Includes penalties issued in 2024
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
74% lower than Arizona average
Arizona average: $30K
40% fewer fines than Arizona average
Arizona average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arizona average
Arizona average: 0.1
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Sep 10, 2024 · $8K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Sep 10, 2024
Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
11.4
50% worse than Arizona average
Arizona average: 7.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
19.8
23% worse than Arizona average
Arizona average: 16.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
22.0%
96% worse than Arizona average
Arizona average: 11.2%
Percent of long-stay residents whose ability to move independently worsened
22.1%
39% worse than Arizona average
Arizona average: 15.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
15.3%
27% better than Arizona average
Arizona average: 20.8%
Percent of long-stay residents experiencing one or more falls with major injury
5.9%
181% worse than Arizona average
Arizona average: 2.1%
Percent of long-stay high risk residents with pressure ulcers
4.9%
In line with Arizona average
Arizona average: 5.1%
Percent of long-stay residents with a urinary tract infection
2.7%
101% worse than Arizona average
Arizona average: 1.3%
Percent of long-stay residents who lose too much weight
2.2%
60% better than Arizona average
Arizona average: 5.4%
Percent of long-stay residents who have depressive symptoms
0.9%
81% better than Arizona average
Arizona average: 4.5%
Percent of long-stay residents who received an antipsychotic medication
11.0%
7% worse than Arizona average
Arizona average: 10.3%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Arizona average
Arizona average: 97.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
6% better than Arizona average
Arizona average: 94.6%
Number of hospitalizations per 1,000 long-stay resident days.
1.13
33% better than Arizona average
Arizona average: 1.68
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.18
88% better than Arizona average
Arizona average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Arizona average
Arizona average: 91.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.6%
39% better than Arizona average
Arizona average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
98.4%
13% better than Arizona average
Arizona average: 87.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
13.3%
46% better than Arizona average
Arizona average: 24.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.9%
36% better than Arizona average
Arizona average: 10.7%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Arizona average
Arizona average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
66.2%
23% better than Arizona average
Arizona average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
63.4%
25% better than Arizona average
Arizona average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
63% of new residents, usually for short-term rehab.
37% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
38
Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Splendido at Rancho Vistoso based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #14 / 80Payroll — State benchmarkedThis home is ranked 14th out of 80 homes in Arizona. Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
13.7 miles from city center
Estimated distance in miles from Tucson's city center to Splendido at Rancho Vistoso's address, calculated via Google Maps.
— 2.11 miles to nearest hospital (Desert Cardiology)
Add your location
Splendido at Rancho Vistoso is located in Tucson, Arizona.
Here are the financial assistance programs available to residents in Arizona.
The information below is reported by the Arizona Department of Health Services, Bureau of Long Term Care Licensing.
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| Splendido at Rancho Vistoso |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Tucson | 42 | - | - | 5.13 | -4% | +26% | $8.0k | 10 | 2.5 | 1 | 36 | - | 8 | Tucson Mather Plaza, LLC | $31.4M | $12.3M | 39.1% | 35273 | ||||
| Haven Health Tucson |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Tucson | 118 | 89.8% | +23% | 2.49 | +3% | -39% | $7.6k | 19 | 3.8 | 2 | 106 | - | 27 | Jason Seastrand | $29.9M | $9.4M | 31.3% | 35165 | ||||
| Brookdale Santa Catalina |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL
Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC
Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. |
Tucson (Sin Vacas) | 155 | - | - | 4.24 | -37% | +4% | $0 | 30 | 5.0 | - | 35 | A+ | 0 | Anna Munoz | $7.8M | $7.4M | 94.4% | 35253 | ||||
| Catalina Post-Acute & Rehabilitation |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). |
Tucson (Samos) | 102 | 97.1% | +33% | 3.49 | -20% | -14% | $0 | 26 | 2.6 | - | 99 | - | 84 | Catalina Post Acute And Rehabilitation | $14.6M | $9.3M | 63.9% | 35190 | ||||
| Mary and Pete’s Assisted Living II |
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. |
Tucson (Casas Adobes West) | 10 | - | - | 3.76 | -14% | -8% | $12.7k | 31 | 5.2 | 1 | 53 | - | 39 | Thomas Garland | $11.8M | $5.5M | 46.6% | 35244 |
The legal owner and operator of Splendido at Rancho Vistoso is Tucson Mather Plaza, Llc.
Splendido at Rancho Vistoso has a walk score of 8. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to AZ state health department records, Splendido at Rancho Vistoso's license number is NCI-2671.
According to AZ state health department records, Splendido at Rancho Vistoso's license expires on January 31, 2027.
Maria Parham is the administrator of Splendido at Rancho Vistoso.
Splendido at Rancho Vistoso has 42 beds.
Yes — there are 7 photos of Splendido at Rancho Vistoso in the photo gallery on this page.
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