Occupancy rate
83%
Higher than the Pennsylvania average: 78.7%Spring Mill Senior Living
Assisted Living · Phoenixville, PA
Spring Mill Senior Living
Assisted Living · Phoenixville, PA
Spring Mill Senior Living, nestled in the inviting suburb of Phoenixville, Pennsylvania, welcomes seniors seeking a vibrant and fulfilling lifestyle. With Spring Mill’s unwavering support, residents find comfort in knowing they have a dedicated community behind them. Embracing six distinctive lifestyle programs, Spring Mill ensures stress-free, convenient, relaxing, and enjoyable days, enhancing the lives of seniors in their golden years. The attentive team at Spring Mill takes charge of transportation, maintenance, housekeeping, and concierge services, fostering a carefree environment where seniors’ needs are consistently met. Infused with compassion and commitment, Spring Mill continuously enriches residents’ lives, offering a superior lifestyle experience at the heart of Phoenixville.
Each day at Spring Mill provides a source of inspiration, accompanied by a range of amenities, activities, and personalized care services. The elegant Grande Lobby sets the stage, inviting exploration of diverse lifestyle programs tailored for residents. This community’s historic charm echoes the rich legacy of the Phoenix Iron Company, a significant steel manufacturer since 1849. Today, Phoenixville stands as a thriving hub of cultural diversity and modernity, attracting residents to the lively ambiance of Spring Mill.
98-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 25 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
Higher than the Pennsylvania average: 78.7%Occupied beds
81 / 98
Average residents per home in Pennsylvania
103 per day
Facility TypePersonal Care Homes
StatusLicensed
IssuanceNovember 5, 2025
ExpirationMay 5, 2026
CountyChester
License Number146321
Spring Mill Senior Living is legally operated by Kapg Phoenixville Senior Housing Opco Llc.
Profit StatusProfit
101
Total Daily Staff
76
Waking Staff
0
Resident Support Staff
81
Residents Served
7
Current Residents
22
Capacity
14
Residents Served
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Since 2021 · 5 years of data
363 citations
13 complaints
21 inspections
0 waivers
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
0vs 0.9 avg↓ 100% fewer than PA avg
Data reflects the most recent 5 years (since 2021).
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average
Overall vs. PA average
8 Worse
Metrics worse than Pennsylvania average:
• Total citations (476% above)
• Citations per year (476% above)
• Citations per inspection (204% above)
• Total inspections (91% above)
• Inspections with citations (113% above)
• Inspection citation rate (11% above)
• Total complaints (225% above)
• Complaints per year (225% above) 0 Better No metrics in this bucket.
• Total citations (476% above)
• Citations per year (476% above)
• Citations per inspection (204% above)
• Total inspections (91% above)
• Inspections with citations (113% above)
• Inspection citation rate (11% above)
• Total complaints (225% above)
• Complaints per year (225% above) 0 Better No metrics in this bucket.
Latest Inspection
March 17, 2025
Complaint Investigation
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 363 | 63 | This facility has 476% more total citations than a typical Pennsylvania assisted living residence (363 vs. PA avg 63).↑ 476% worse |
|
Citations per year
Average citations per year since 2021.
| 72.6 | 12.6 | This facility has 476% more citations per year than a typical Pennsylvania assisted living residence (72.6 vs. PA avg 12.6).↑ 476% worse |
|
Citations per inspection
Average citations per inspection.
| 17.3 | 5.7 | This facility has 204% more citations per inspection than a typical Pennsylvania assisted living residence (17.3 vs. PA avg 5.7).↑ 204% worse |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 21 | 11 | This facility has 91% more total inspections than a typical Pennsylvania assisted living residence (21 vs. PA avg 11).↑ 91% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 17 | 8 | This facility has 113% more inspections with citations than a typical Pennsylvania assisted living residence (17 vs. PA avg 8).↑ 113% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 81% | 73% | This facility has 8 percentage points higher inspection citation rate than a typical Pennsylvania assisted living residence (81% vs. PA avg 73%).↑ 8% worse |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 13 | 4 | This facility has 225% more total complaints than a typical Pennsylvania assisted living residence (13 vs. PA avg 4).↑ 225% worse |
|
Complaints per year
Average complaints per year since 2021.
| 2.6 | 0.8 | This facility has 225% more complaints per year than a typical Pennsylvania assisted living residence (2.6 vs. PA avg 0.8).↑ 225% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on March 17, 2025, identified multiple deficiencies including confidentiality breaches, medication administration and storage issues, inadequate staff training, sanitation problems, emergency procedure failures, and resident abuse allegations. Earlier inspections showed a pattern of similar issues such as unsecured resident records, incomplete medical evaluations, medication errors, and inadequate supervision, with several substantiated complaints involving resident abuse and neglect resulting in injury and death. Enforcement actions included fines and issuance of a provisional license, with required plans of correction and follow-up inspections. Most complaints were substantiated, including verbal and physical abuse by staff and resident-to-resident incidents, as well as failures in incident reporting and supervision during extreme heat. The facility’s inspection history shows ongoing challenges with compliance and resident safety, with repeated deficiencies and enforcement actions over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Assisted Living in Pennsylvania
Spring Mill Senior Living is located in Phoenixville, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Places of interest near Spring Mill Senior Living
3.7 miles from city center
Estimated distance in miles from Phoenixville's city center to Spring Mill Senior Living's address, calculated via Google Maps.
— 3.05 miles to nearest hospital (Phoenixville Hospital)
Calculate Travel Distance to Spring Mill Senior Living
Add your location
Compare Assisted Living around Phoenixville
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
Filter by care type
| Woodbridge Place |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Phoenixville | 125 | No | 36 | Rapps Senior Care LLC | 30 | 8 | 83.3% | 192 | 6.4 | Profit | - | 65.6% | Studio / Suite / 1 Bed |
| Spring Mill Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Phoenixville (East Pikeland Township) | 98 | No | 25 | Kapg Phoenixville Senior Housing Opco LLC | 21 | 13 | 81% | 363 | 17.3 | Profit | 101 | 82.7% | - |
Guides for Better Senior Living
Care Cost Calculator: See Prices in Your Area
Nursing Home Data Explorer
Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now
The True Cost of Assisted Living in 2025 – And How Families Are Paying For It
Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance
Frequently Asked Questions about Spring Mill Senior Living
What neighborhood is Spring Mill Senior Living in?
Spring Mill Senior Living is in the East Pikeland Township neighborhood of Phoenixville.
Who is the owner of Spring Mill Senior Living?
The legal owner and operator of Spring Mill Senior Living is Kapg Phoenixville Senior Housing Opco Llc.
Is Spring Mill Senior Living in a walkable area?
Spring Mill Senior Living has a walk score of 25. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of Spring Mill Senior Living?
According to PA state health department records, Spring Mill Senior Living's license number is 146321.
When does Spring Mill Senior Living's license expire?
According to PA state health department records, Spring Mill Senior Living's license expires on May 5, 2026.
What is the occupancy rate at Spring Mill Senior Living?
Spring Mill Senior Living's occupancy is 83%.
How many beds does Spring Mill Senior Living have?
Spring Mill Senior Living has 98 beds.
Contact Us
Published on
Updated on
Feedback
Write a review for Spring Mill Senior Living
Rate your overall experience with this community
Explore Open Rooms
1
Contact details
2
What type of senior care service are you looking for?
3
What budget do you have in mind for senior care?
4
How soon do you need to find care?
5
Additional details
Thank you for your interest!
Our team will be in touch shortly to help with next steps.
Need Help?
Let us help you or a loved one find the perfect senior home.
