St. Ann’s Home

Nursing Home
Overview of St. Ann’S Home

Experience a better quality of life with St. Ann’s Home, a trusted non-profit community in Grand Rapids, MI, offering long-term care, rehabilitation, assisted living, and memory care. Residents receive exceptional care for their unique needs from a kind and highly skilled team available 24/7. The community accepts Medicare and Medicaid, easing residents’, especially those with complex medical needs, financial burdens.

Residents are also encouraged to live actively and remain socially engaged with recreational activities and enriching programs that highlight their interests and capabilities. Healthy meals are important for residents’ well-being, so delightful and healthy dining options are served to satisfy their dietary needs and preferences. With its comprehensive care and state-of-the-art amenities, residents can keep their peace of mind and live a blissful retirement.

(616) 453-7715

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Pennsylvania average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
5/5
Pennsylvania average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Pennsylvania average: 3.4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Pennsylvania average: 3.4/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
5h 4m per day

This home provides 22% more nursing time per resident than the state average.

Pennsylvania average: 4h 9m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 37m per day 46m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 1h 5m per day 53m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 3h 1m per day 2h 23m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 4h 7m per day 3h 31m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 7m per day 4m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 34m per day 29m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 95

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Pennsylvania average
Occupancy rate 64.7%
Residents per day (avg) 48
Occupancy rate
64.7%
Residents per day (avg)
48

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

84% of new residents, usually for short-term rehab.

Typical stay 7 days

Private pay

9% of new residents, often for short stays.

Typical stay 8 years

Medicaid

7% of new residents, often for long-term daily care.

Typical stay 3 - 4 years

Finances and operations

Voluntary non-profit home
Church
Home revenue
$11.3M
Operating deficit
-$561.7K
Voluntary non-profit home Church
Home revenue
$11,321,706.00
Operating deficit
$-561,653.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.0M
52.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.9M
Total costs $11.9M
Bed community size
95-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 25 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Population served

Aged; Alzheimers

About this community

Occupancy Rate
24%
Occupied Beds
23 of 95
Percentage of available beds currently in use by residents.
License Status
REGULAR
Facility Type
HOMES FOR THE AGED
License Date
January 8, 2025
License Expiration
July 31, 2026

Additional licensing details

License number: AH410236894
CMS Certification Number: 235643
County: KENT

Ownership & operating entity

St. Ann’s Home is legally operated by St. Ann's Home Inc..

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Ms. Dana Prince, Executive Director

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Studio / 1 Bed / Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Social and recreational activities icon
Social and recreational activities icon

Social and Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Health Programs icon

Health Programs

Types of Care at St. Ann’s Home

Assisted Living Memory Care Nursing Home Hospice Care
Contact St. Ann’s Home

Inspection History

In Pennsylvania, the Department of Licensing and Regulatory Affairs (LARA) conducts unannounced inspections and investigations to ensure long-term care facilities comply with state health codes.

1 visit/inspection

Latest inspection

Date:October 2, 2023
Type:Renewal

Compare Nursing Homes around Pittsburgh

The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
St. Ann’s Home
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Grand Rapids (Westside Connection)
150
No
A+
25
CARMELITE SISTERS OF THE DIVINE HEART OF JESUS
64.7%
$9,881,907.00
$5,959,798.00
60.3%
48.30
5/5
5.0732
5/5
4/5
3/5
-
15
-
-1%
+18%
-15%
Studio / 1 Bed / Private Rooms
Reformed Presbyterian Home
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Pittsburgh (Perry South)
98
No
A+
50
MENEELY, LORRIE
87.3%
$8,913,879.00
$3,908,607.00
43.8%
51.10
3/5
4.8008
3/5
5/5
1/5
1
31
-
+85%
+16%
+11%
Studio / 1 Bed / Private Rooms
Canterbury Place
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Pittsburgh (Central Lawrenceville)
115
No
A+
93
UPMC
89.5%
$20,479,824.00
$7,309,112.00
35.7%
110.80
2/5
4.3249
2/5
4/5
2/5
-
28
1
+34%
+4%
+14%
Studio / 1 Bed / Private Rooms
Little Sisters of the Poor
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Pittsburgh (Brighton Heights)
48
No
-
46
MCCANLESS, CLAIRE
58.3%
-
-
-
42.70
2/5
6.7240
1/5
5/5
2/5
1
41
-
+34%
+62%
-26%
Studio / 1 Bed / Private Rooms
Marian Manor
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

Pittsburgh (Banksville)
118
No
-
27
#N/A
54.7%
$13,364,709.00
$4,410,515.00
33%
-
-
-
-
-
-
-
-
-
-
-
-30%
Studio / 1 Bed / Private Rooms

Places of interest near St. Ann’s Home

Address 3.3 miles from city center

Address 2161 Leonard St NW, Grand Rapids, MI 49504

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

142
Total Staff
95
Employees
47
Contractors
25,905
Total Hours (Quarter)
37
Avg Staff/Day
7.7
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse149 Yes
Licensed Practical Nurse238.7 Yes
Certified Nursing Assistant777.5 Yes
Staff by Category
Administration
2 staff
7.9hs shift avg
Nursing Staff
118 staff
7.9hs shift avg
Physicians & Practitioners
7 staff
6.2hs shift avg
Therapy Services
8 staff
7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
1 staff
7.5hs shift avg
Dietary Services
5 staff
5.4hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
6.8%
of total hours from contractors
1,774 contractor hours this quarter
Certified Nursing Assistant: 30 Licensed Practical Nurse: 4 Other Physician: 2 Registered Nurse: 4 Physician Assistant: 2 RN Director of Nursing: 3 Occupational Therapy Assistant: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant47307713,20791100%7.5
Licensed Practical Nurse194234,46591100%8.7
Registered Nurse104142,1878998%9
Dietitian5051,0027481%5.4
Physical Therapy Assistant3038466976%6.9
RN Director of Nursing1345306369%8.2
Mental Health Service Worker1015046369%8
Clinical Nurse Specialist2024986066%7.9
Respiratory Therapy Technician3034916369%6.9
Nurse Practitioner1014915965%8.3
Occupational Therapy Aide1014485662%8
Qualified Social Worker1014486066%7.5
Administrator1014245358%8
Physician Assistant0221944651%3.5
Other Physician0221343336%3.7
Occupational Therapy Assistant01125910%2.8
Medical Director0111322%6.3

Health Inspection History

Inspections
Total health inspections 3

Pennsylvania average 6.7


Last Health inspection on Nov 2024

Total health citations 15
Citations per inspection
5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 15 citations resulted from standard inspections.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Pennsylvania average

Pennsylvania average: 0.3


Serious Health citations More info 0
100% better than Pennsylvania average

Pennsylvania average: 0.6

0 critical citations More info Pennsylvania average: 0.3

0 serious citations More info Pennsylvania average: 0.6

14 moderate citations More info Pennsylvania average: 29.5

1 minor citation More info Pennsylvania average: 0.8
Citations history (last 3 years)
Infection Control moderate citation Nov 22, 2024
Corrected

Pharmacy moderate citation Nov 22, 2024
Corrected

Quality of Care moderate citation Nov 22, 2024
Corrected

Infection Control moderate citation Jan 11, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit (Church)
Resident Census by Payment Source
51 Total Residents
Medicare 3 (5.9%)
Medicaid 24 (47.1%)
Private Pay/Other 24 (47.1%)
Programs & Services
Residents' Group
Family Member Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 9.0
7% worse than Pennsylvania average

Pennsylvania average: 8.4

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.8
21% worse than Pennsylvania average

Pennsylvania average: 16.3

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 15.3%
23% worse than Pennsylvania average

Pennsylvania average: 12.5%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 14.1%
8% better than Pennsylvania average

Pennsylvania average: 15.3%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 29.8%
42% worse than Pennsylvania average

Pennsylvania average: 21.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.1%
64% better than Pennsylvania average

Pennsylvania average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 12.3%
114% worse than Pennsylvania average

Pennsylvania average: 5.7%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.0%
100% better than Pennsylvania average

Pennsylvania average: 1.7%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 2.2%
60% better than Pennsylvania average

Pennsylvania average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.6%
33% better than Pennsylvania average

Pennsylvania average: 3.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 26.3%
76% worse than Pennsylvania average

Pennsylvania average: 15.0%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 84.6%
11% worse than Pennsylvania average

Pennsylvania average: 94.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
5% better than Pennsylvania average

Pennsylvania average: 95.0%

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 68.5%
17% worse than Pennsylvania average

Pennsylvania average: 82.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.4%
64% worse than Pennsylvania average

Pennsylvania average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 81.8%
In line with Pennsylvania average

Pennsylvania average: 79.5%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 59.6%
18% better than Pennsylvania average

Pennsylvania average: 50.6%

Guides for Better Senior Living

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Financial Aid for Pennsylvania Seniors

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Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled, Pennsylvania resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple) (excludes home, car).

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+, Pennsylvania resident, at risk of nursing home placement.

~$2,000/month (individual, varies by region).

$8,000 (individual).

Cost-sharing required above certain income; rural/urban balance.

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+, PA resident (specific counties), NFLOC, safe with LIFE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled, PA resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Pennsylvania LIHEAP

Age 60+ prioritized, PA resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Cash grants and crisis aid; serves ~600,000 households annually.

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).

No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month (185% FPL).

Not assessed; need-based.

High demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Pennsylvania SCSEP

Age 55+, unemployed, low-income, PA resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, PA resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran population; supports rural/urban care needs.

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+, PA resident, homeowner/renter (or widow/er 50+, disabled 18+).

~$45,000/year (individual or couple, excludes half of Social Security).

Not assessed; income-focused.

Rebates up to $1,000; ~600,000 eligible annually.

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+, PA resident, low-income.

~$2,322/month (individual, 185% FPL).

Not assessed.

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

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