Occupancy rate
15%
Lower than the North Carolina average: 76.4%TerraBella Shelby
Assisted Living in North Carolina
TerraBella Shelby
Assisted Living in North Carolina
Overview of Terrabella Shelby
Terrabella Shelby is a quality senior living community burrowed in the quiet city of Shelby, NC, offering assisted living and memory care. The community features spacious apartments with a kitchenette, emergency call system, and natural light, ensuring a comfortable and safe living environment. With their person-centered memory care programs, residents living with Alzheimer’s and dementia are encouraged to nurture their current skills, engage in purposeful activities, and live an enriched life.
Committed to elevating its residents’ standard of living, Terrabella Shelby offers five exclusive senior lifestyle programs. From chef-prepared meals and a full schedule of activities to an all-encompassing approach to health and wellness, residents find everything they need right here. To make an even greater difference in how residents live each day, the community also offers various amenities, including a professional beauty salon and barber shop on-site, a lifetime veterans savings program, visiting physicians, local outings & excursions, and housekeeping services, making residents’ lives more at ease and carefree.
96-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 10 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Occupancy
Lower than the North Carolina average: 76.4%Occupied beds
14 / 96
Average residents
85 per day
StatusActive
CountyCleveland
License NumberHAL-023-048
Staffing
Key information about the people who lead and staff this community.
ContactJacqueline Sibley-Newton, Executive Director
What does this home offer?
Minimum Age: 55
Building Type: Single story building
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
27 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Results
20 resulted in violations
7 found no issues
Show Inspection Reports
Latest inspection
Date
June 5, 2025
Annual Inspection58 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
North Carolina average: 46 deficiencies
2 Penalties — $6,000 total
2023-07-13: 10A NCAC 13F .0901(b) Personal Care and Supervision
Level: A1 · Amount: $4,000 · Status: Paid in Full
2025-01-10: 10A NCAC 13F .0901(b) Personal Care and Supervision
Level: A2 · Amount: $2,000 · Status: Appealed
Inspection Report Summary for TerraBella Shelby
The most recent inspection on June 5, 2025 identified deficiencies related to medication labeling and inaccuracies in the electronic Medication Administration Record for oxygen administration. Earlier inspections showed a pattern of issues with resident supervision, medication management, and care plan completion, including substantiated complaints about resident elopement and delayed healthcare follow-up after falls. Prior reports also noted physical plant and fire safety deficiencies, though these were primarily addressed in construction surveys and not linked to enforcement actions. Complaint investigations were mostly substantiated when related to supervision and healthcare follow-up, while other complaints were unsubstantiated or not listed. The facility’s inspection history shows ongoing challenges with medication and resident supervision, with some improvements in documentation but persistent concerns in these areas.
Financial Assistance for
Assisted Living in North Carolina
TerraBella Shelby is located in Shelby, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Places of interest near TerraBella Shelby
2.5 miles from city center
Estimated distance in miles from Shelby's city center to TerraBella Shelby's address, calculated via Google Maps.
— 2.13 miles to nearest hospital (NextCare Urgent Care Shelby)
Calculate Travel Distance to TerraBella Shelby
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Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Memory Care around Charlotte The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| TerraBella Shelby |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Shelby (Brittain Village) | 96 | No | 10 | 14.6% | A+ | 99.50/200 | 27 | 74.1% | - | |
| Brookdale South Charlotte |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Wessex Square) | 82 | Yes | 16 | 74.4% | A+ | 101.50/200 | 20 | 80% | - | |
| Brookdale Carriage Club Providence |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Charlotte (Olde Providence North) | 77 | Yes | 12 | 71.5% | A+ | 98.75/200 | 15 | 80% | - | |
| Summit Place of Mooresville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Mooresville (Brawley School Road) | 60 | No | 33 | 88.3% | - | 91.50/200 | 25 | 92% | - | |
| Brookdale South Park |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Closeburn - Glenkirk) | 56 | Yes | 50 | 82.1% | A+ | 93.50/200 | 26 | 88.5% | Apartment / Shared Apartment |
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