Show Inspection Reports
Total health inspections
5
Maine average 5
Last Health inspection on Jun 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
The Cedars Portland
Assisted Living, Independent Living & Memory Care · Cumberland County, ME
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Cedars Portland
Assisted Living in Cumberland County
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Cedars Portland accepts Medicare, Medicaid, and private pay.
Overview of The Cedars Portland
Located in the bright and peaceful residential area of Ocean Avenue, Portland, ME, The Cedars goes above and beyond to deliver assisted living, independent living, memory care, skilled nursing, and short-term rehabilitation for residents to have the finest retirement. The community values residents’ privacy, providing a wide selection of cozy and well-designed floor plans to foster comfort and familiarity. With its long history of exceptional care and assistance since 1929, The Cedars continuously provides a safe place for residents to flourish and experience meaningful things.
Combining the utmost comfort and medical expertise, the community ensures residents’ needs and aspirations are well-cared for. As a non-profit community, The Cedars strives to provide accessible and up-to-date care to enjoy every moment of their best years.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 5th out of 22 homes in Maine.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 5th out of 22 homes in Maine.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 54m per day
Rank #5 / 22Nurse hours — state benchmarkedThis home is ranked 5th out of 22 homes in Maine.Shows adjusted nurse hours per resident per day benchmarked to the Maine average, with a ranking across 22 Maine SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.
vs Maine avg
+9%
| Staff type | Hours / day | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 32m per day |
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
62.4%
Rank #21 / 26Occupancy rate — state benchmarkedThis home is ranked 21st out of 26 homes in Maine.Shows this facility's occupancy rate versus the Maine average, with its statewide rank out of 26. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
84 days
Occupancy rate
62.4%
Rank #21 / 26Occupancy rate — state benchmarkedThis home is ranked 21st out of 26 homes in Maine.Shows this facility's occupancy rate versus the Maine average, with its statewide rank out of 26. Higher occupancy signals strong local demand and financial stability.
Avg. Length of Stay
84 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Breakdown by payment type
Medicare
31% of new residents, usually for short-term rehab.
Typical stay
2 - 3 months
Private pay
62% of new residents, often for short stays.
Typical stay
6 - 7 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
1 years
Finances and operations
Voluntary non-profit community
Home revenue
$16.0M
Operating deficit
-$565.2K
Voluntary non-profit community
Home revenue
$16.0M Rank #13 / 26Revenue — state benchmarkedThis home is ranked 13th out of 26 homes in Maine.Shows this facility's annual revenue compared to the Maine SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.
Operating deficit
-$565.2K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #9 / 26Payroll — state benchmarkedThis home is ranked 9th out of 26 homes in Maine.Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
$8.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #9 / 26Payroll — state benchmarkedThis home is ranked 9th out of 26 homes in Maine.Shows total annual staff payroll benchmarked to the Maine average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$8.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$16.6M
Walk Score: 49 / 100 Rank #4 / 20Walk Score — state benchmarkedThis home is ranked 4th out of 20 homes in Maine.Shows how walkable this facility's neighborhood is compared to the average Walk Score across Maine SNFs. Higher scores benefit residents, families, and staff.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
Staffing
Key information about the people who lead and staff this community.
ContactMs. Kathy Callnan, Executive Director
What does this home offer?
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
Types of Care at The Cedars Portland
Independent Living
Assisted Living
Memory Care
Inspection History
In Maine, the Department of Health and Human Services, Division of Licensing and Certification is responsible for inspecting long-term care facilities to ensure they meet quality of care standards.
The data displayed corresponds to the last 5 years.
5 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Maine average: 10 inspections
Latest inspection
Date
June 25, 2025
Routine26 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Maine average: 3 deficiencies
5.2 deficiencies per inspection
Maine average: 0.2 deficiencies per inspection
Inspection Report Summary for The Cedars Portland
The most recent inspection on June 25, 2025, identified multiple deficiencies including issues with resident dignity, housekeeping and maintenance, care planning, staff evaluations and education, kitchen sanitation, and infection control competency. Earlier inspections showed similar patterns of deficiencies, particularly related to housekeeping, care plan implementation, medication management, and infection prevention. A substantiated complaint investigation in August 2023 found emotional and mental abuse by staff toward a resident, as well as failures in timely reporting and staff training. Enforcement actions such as fines or license suspensions were not listed in the available reports. The inspection history indicates ongoing challenges with maintaining sanitary conditions and care planning, with no clear improvement trend over time.
Health Inspection History
Inspections
Total health citations
26
Rank #6 / 22Health citations — state benchmarkedThis home is ranked 6th out of 22 homes in Maine.Shows this facility's total health deficiency citations benchmarked to the Maine state average, with a ranking across all 22 ME SNFs. Lower citation counts earn a better rank.
Maine average 28.5
Citations per inspection
5.2
Rank #8 / 22Citations per inspection — state benchmarkedThis home is ranked 8th out of 22 homes in Maine.Shows average deficiency citations per CMS inspection for this facility versus the Maine mean across 22 SNFs with citation data. Lower is better.
Maine average 5.88
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
23 of 26 citations resulted from standard inspections; and 3 of 26 resulted from complaint investigations.
Breakdown of citation severity (last 4 years)
Critical Health citations
0
100% better than Maine averageMaine average: 0.3
Serious Health citations
0
0
100% better than Maine averageMaine average: 0.4
0 critical citations
0 serious citations
26 moderate citations
0 minor citations
Citations history (last 4 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 25, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jun 25, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Jun 25, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Jun 25, 2025
Corrected
Nursing Services moderate citation
Issues related to the availability and quality of nursing staff and the care they provide.
Jun 25, 2025
Issues related to the availability and quality of nursing staff and the care they provide.
Jun 25, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 25, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 25, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Financial Assistance for
Assisted Living in Maine
The Cedars Portland is located in Portland, Maine.
Here are the financial assistance programs available to residents in Maine.
Places of interest near The Cedars Portland
11.9 miles from city center
Estimated distance in miles from Portland's city center to The Cedars Portland's address, calculated via Google Maps.
Calculate Travel Distance to The Cedars Portland
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
132
Employees
115
Contractors
17
Staff to resident ratio
1.69:1
12% worse than Maine averageMaine average ratio: 1.92:1
Avg staff/day
59
Average shift
8.2 hours
0% compared with Maine averageMaine average: 8.1 hours
Total staff hours (quarter)
44,058
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
25
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.8 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
4
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.7 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
67
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.2 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
15.9%
6,998 contractor hours this quarter
Certified Nursing Assistant: 8
Registered Nurse: 7
Licensed Practical Nurse: 2
Staff by category
| Certified Nursing Assistant | 59 | 8 | 67 | 22,546 | 91 | 100% | 8.2 |
| Registered Nurse | 18 | 7 | 25 | 8,029 | 91 | 100% | 9.8 |
| Clinical Nurse Specialist | 5 | 0 | 5 | 2,251 | 74 | 81% | 7.6 |
| Physical Therapy Assistant | 7 | 0 | 7 | 2,034 | 91 | 100% | 7.4 |
| Respiratory Therapy Technician | 7 | 0 | 7 | 1,895 | 89 | 98% | 7.1 |
| Licensed Practical Nurse | 2 | 2 | 4 | 1,416 | 82 | 90% | 10.7 |
| Speech Language Pathologist | 3 | 0 | 3 | 1,394 | 68 | 75% | 7.8 |
| Dental Services Staff | 3 | 0 | 3 | 1,369 | 64 | 70% | 8.1 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,340 | 90 | 99% | 7.4 |
| Qualified Social Worker | 1 | 0 | 1 | 502 | 64 | 70% | 7.8 |
| Therapeutic Recreation Specialist | 1 | 0 | 1 | 401 | 53 | 58% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 378 | 63 | 69% | 6 |
| Administrator | 1 | 0 | 1 | 248 | 62 | 68% | 4 |
| Dietitian | 1 | 0 | 1 | 204 | 51 | 56% | 4 |
| Medical Director | 1 | 0 | 1 | 52 | 13 | 14% | 4 |
67 Certified Nursing Assistant
% of Days
100%
25 Registered Nurse
% of Days
100%
5 Clinical Nurse Specialist
% of Days
81%
7 Physical Therapy Assistant
% of Days
100%
7 Respiratory Therapy Technician
% of Days
98%
4 Licensed Practical Nurse
% of Days
90%
3 Speech Language Pathologist
% of Days
75%
3 Dental Services Staff
% of Days
70%
5 Other Dietary Services Staff
% of Days
99%
1 Qualified Social Worker
% of Days
70%
1 Therapeutic Recreation Specialist
% of Days
58%
1 Nurse Practitioner
% of Days
69%
1 Administrator
% of Days
68%
1 Dietitian
% of Days
56%
1 Medical Director
% of Days
14%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
78
Medicare
31
39.7% of residents
Medicaid
23
29.5% of residents
Private pay or other
24
30.8% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.3
8% worse than Maine averageMaine average: 14.2
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.2
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
32.2
11% worse than Maine averageMaine average: 29.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
27.5%
Percent of long-stay residents whose need for help with daily activities has increased
27.5%
6% worse than Maine averageMaine average: 26.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
32.5%
Percent of long-stay residents whose ability to move independently worsened
32.5%
In line with Maine averageMaine average: 31.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
36.5%
Percent of low risk long-stay residents who lose control of their bowels or bladder
36.5%
22% worse than Maine averageMaine average: 29.8%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
5.4%
Percent of long-stay residents experiencing one or more falls with major injury
5.4%
21% worse than Maine averageMaine average: 4.4%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.1%
Percent of long-stay high risk residents with pressure ulcers
6.1%
35% worse than Maine averageMaine average: 4.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
1.6%
Percent of long-stay residents with a urinary tract infection
1.6%
42% better than Maine averageMaine average: 2.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.0%
Percent of long-stay residents who lose too much weight
5.0%
9% better than Maine averageMaine average: 5.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
6.9%
Percent of long-stay residents who have depressive symptoms
6.9%
34% better than Maine averageMaine average: 10.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
19.3%
Percent of long-stay residents who received an antipsychotic medication
19.3%
In line with Maine averageMaine average: 19.8%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
70.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
70.1%
22% worse than Maine averageMaine average: 90.1%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
94.2%
In line with Maine averageMaine average: 95.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
38.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
38.0%
46% worse than Maine averageMaine average: 70.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
Percent of short-stay residents who newly received an antipsychotic medication
1.1%
21% better than Maine averageMaine average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
71.1%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
71.1%
In line with Maine averageMaine average: 74.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Compare Assisted Living around Cumberland County The information below is reported by the Maine Department of Health and Human Services, Division of Licensing and Certification.
Filter by care type
| The Cedars Portland |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Portland (North Deering) | 102 | No | 49 | Studio / 1 Bed / 2 Bed | 62.4% | A+ | 5 | 5 | 26 |
| Bishop House |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Windham (Newhall) | 4 | No | 7 | Studio / 1 Bed / 2 Bed | - | - | 7 | 1 | - |
| Arbor View |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Scarborough (Oak Hill) | 3 | No | 46 | Studio / 1 Bed / 2 Bed | 100.0% | - | 8 | 1 | - |
| Alternative Residential Care – 6 Cross Street |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Westbrook | 2 | No | 73 | Studio / 1 Bed / 2 Bed | - | - | - | - | - |
| 75 State Street |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Portland (West End) | - | Yes | 97 | Studio / 1 Bed / 2 Bed | - | A+ | - | - | - |
Financial Trends
Historical financial and operational data for The Cedars Portland based on CMS SNF Cost Reports.
Occupancy Rate
62.4%
↓ 14.6pp vs 2023
Net Income
-$565.2K
↑ ~$1.3M vs 2023
Total Payroll
$8.1M
↓ ~$2.4M vs 2023
Profit Margin
-4.2%
↑ 7.9pp vs 2023
Guides for Better Senior Living
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Frequently Asked Questions about The Cedars Portland
What neighborhood is The Cedars Portland in?
The Cedars Portland is in the North Deering neighborhood of Portland.
Is The Cedars Portland in a walkable area?
The Cedars Portland has a walk score of 49. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the phone number of The Cedars Portland?
(207) 221-7000 will put you in contact with the team at The Cedars Portland.
Is The Cedars Portland Medicare or Medicaid certified?
Yes — The Cedars Portland is a CMS-certified provider of Medicare and Medicaid.
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