The Chateau at Gardnerville, Assisted Living and Memory Care

The Chateau at Gardnerville, Assisted Living and Memory Care

Overview of The Chateau at Gardnerville, Assisted Living and Memory Care

The Chateau at Gardnerville is a 150-bed assisted living and memory care community in Gardnerville, Nevada, offering 24-hour residential support for seniors requiring help with daily activities, cognitive decline, or complex medical conditions. The facility serves Douglas County and neighboring areas through its combination of assisted living services, specialized memory care programming, and on-site skilled nursing care.

The community’s most recent state inspection, conducted on July 31, 2025, revealed 76 deficiencies during an annual review by Nevada’s Department of Health and Human Services. This count significantly exceeds Nevada’s average of 21 deficiencies and reflects a documented pattern of compliance concerns. The inspection identified specific violations across three primary areas: health and sanitation standards, kitchen safety procedures, and medication handling protocols. Medication administration and storage represent a recurring issue across multiple inspection cycles, with earlier reports also documenting kitchen cleanliness failures and safety gaps. Some inspections noted incomplete resident assessments and gaps in staff training documentation.

While complaint investigations have been largely unsubstantiated over time, prior reports documented troubling specifics, including unsecured medications and caustic substances left accessible to residents. The facility received one enforcement action in its recent compliance record, though no fines appear in publicly available records.

The Chateau at Gardnerville operates Monday through Friday between 9 a.m. and 5 p.m., establishing defined business hours for administrative contact. The community qualifies residents for several Nevada financial assistance programs including the Home and Community Based Waiver, Nevada Senior Services Program, Personal Care Services, the Senior Rx Program, and Medicare Savings Program support. Veterans and their spouses may access VA Aid and Attendance or Housebound Benefits if eligible, and the facility participates in the Nevada Caregiver Support Program.

The facility’s inspection history reveals persistent, unresolved challenges with medication oversight and sanitation practices. Before making a placement decision, families evaluating The Chateau at Gardnerville should request detailed information about corrective measures following the July 2025 inspection, ask directly about medication management protocols and supervision levels, inquire about kitchen sanitation procedures and food handling oversight, and request documentation of staff training completion. The facility may suit families seeking access to multiple care levels within one location, provided they verify current compliance improvements and receive satisfactory answers about how medication and sanitation issues have been specifically addressed.

(775) 782-3100
Bed community size
150-bed community Rank #19 / 321Bed count — State benchmarkedThis home is ranked 19th out of 321 homes in Nevada for bed count. Shows this facility's certified or reported bed count compared to other Nevada SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
7 years in operation Rank #166 / 277Years in operation — State benchmarkedThis home is ranked 166th out of 277 homes in Nevada for years in operation. Shows how long this facility has been in operation compared to other Nevada SNFs. Longer operating histories may benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 18 / 100 Rank #349 / 414Walk Score — State benchmarkedThis home is ranked 349th out of 414 homes in Nevada for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Nevada SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
67%
Rank #210 / 264Occupancy rate — State benchmarkedThis home is ranked 210th out of 264 homes in Nevada for occupancy rate. Shows this facility's occupancy rate versus the Nevada average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Nevada average: 81.5%
Occupied beds
100 / 150
Average occupied beds in Nevada homes 92 beds

Awards

AwardsBest of Carson Valley 2024

License Details

Facility TypeResidential Facility For Groups
StatusActive
IssuanceOctober 31, 2018
ExpirationDecember 31, 2026
License Number9538-AGC-7

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Pets Allowed
HousekeepingYes

Amenities & Lifestyle

ActivitiesDaily activities including fitness, scenic drives, movie nights, book club, and bingo.

Pricing & Financial Information

Assisted Living$5,095 per month
Memory Care$7,615 per month

Dining & Nutrition

Food DescriptionSeasonal meals made year-round with local ingredients.

Contact The Chateau at Gardnerville, Assisted Living and Memory Care

Inspection History

In Nevada, the Department of Health and Human Services, Bureau of Health Care Quality and Compliance performs unannounced onsite surveys to evaluate resident safety and care quality.

Since 2020 · 6 years of data 76 deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Nevada state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2020 vs. Nevada state average
Overall vs. NV average 2 Worse Metrics worse than Nevada average:
• Total deficiencies (23% above)
• Deficiencies per year (23% above)
0 Better No metrics in this bucket.
Latest Inspection July 31, 2025 Annual Inspection

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityNV Averagevs. NV Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 7662 This facility has 23% more total deficiencies than a typical Nevada nursing home (76 vs. NV avg 62).↑ 23% worse
Deficiencies per year Info Average deficiencies per year since 2020. 12.710.3 This facility has 23% more deficiencies per year than a typical Nevada nursing home (12.7 vs. NV avg 10.3).↑ 23% worse

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on July 31, 2025, found eight deficiencies including medication storage and kitchen sanitation issues, with no complaints substantiated.
  • The September 11, 2024 annual survey identified 11 deficiencies including unsecured medications, incomplete resident assessments, and unsafe oxygen tank storage.
  • The December 23, 2024 regrading survey found one kitchen sanitation deficiency and investigated one complaint that was not substantiated.

Places of interest near The Chateau at Gardnerville, Assisted Living and Memory Care

Address 2.2 miles from city center Info Estimated distance in miles from Gardnerville's city center to The Chateau at Gardnerville, Assisted Living and Memory Care's address, calculated via Google Maps.

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Financial Assistance for
Nursing Home in Nevada

The Chateau at Gardnerville, Assisted Living and Memory Care is located in Gardnerville, Nevada.
Here are the financial assistance programs available to residents in Nevada.

Get Financial aid guidance

Home and Community Based Waiver

Nevada Medicaid HCBW

Age 65+ or disabled
General Nevada resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NV

High urban demand (e.g., Las Vegas); rural challenges.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Home modifications ($1,500 avg.) Meals ($6/meal)

Nevada Senior Services Program

NV SSP

Age 60+
General Nevada resident, at risk of decline.
Income Limits ~$1,800/month individual, varies
Asset Limits $5,000 individual
NV

Limited funding; rural focus.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Transportation (~5 trips/month)

Personal Care Services (PCS)

Nevada Personal Care Services

Age 19+ (65+ for seniors focus)
General Nevada resident, Medicaid-eligible, needs help with 1+ ADL.
Income Limits (2025) ~$967/month (individual); spenddown allowed.
Asset Limits $2,000 (individual), $3,000 (couple).
NV

Self-directed (family can be paid); statewide via DHHS.

Benefits
Personal care (4-6 hours/day) Limited homemaker services Respite (~200 hours/year)

Senior Rx Program

Nevada Senior Rx Program

Age 65+
General Nevada resident, enrolled in Medicare Part D, income below limit.
Income Limits (2025) ~$2,510/month (individual), ~$3,380/month (couple).
Asset Limits Not assessed.
NV

Covers up to $38.75/month premium; funded by tobacco settlement.

Benefits
Prescription drug premium assistance (~$465/year) Reducing out-of-pocket costs

Medicare Savings Program (MSP)

Nevada Medicare Savings Program

Age 65+ or disabled
General Nevada resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NV

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Nevada Caregiver Support Program (via NFCSP)

Nevada Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; Nevada resident; functional needs (2+ ADLs).
Income Limits (2025) Prioritizes ~$24,980/year (individual); no strict cap.
Asset Limits Not assessed; need-based.
NV

5 AAAs; prioritizes rural, low-income caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Nevada VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General Nevada resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NV

High veteran demand in urban/rural areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Compare Nursing Home around Nevada

The information below is reported by the Nevada Department of Health and Human Services, Bureau of Health Care Quality and Compliance.

3 facilities compared · CMS & NV Dept. of Health data

Filter by care type
Life Care Center of Las Vegas
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Las Vegas (Twin Lakes)
178
Facility 178
NV AVG 43
Rank #14 / 321
93.8% +15%3.74 -43%-7%$0348.5-168
63
Facility 63
NV AVG 45
Rank #85 / 414
Clarissa Dewese$28.1M$12.3M43.9%295052
Highland Village of Elko
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Elko
112
Facility 112
NV AVG 43
Rank #52 / 321
--3.22 -16%-20%$0279.0-83
14
Facility 14
NV AVG 45
Rank #368 / 414
Elko Health Care, LLC$7.9M$5.2M66%295078
Highland Village of Fallon
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

Fallon
102
Facility 102
NV AVG 43
Rank #62 / 321
--3.40 -71%-16%$52.8k869.6288
25
Facility 25
NV AVG 45
Rank #323 / 414
Fallon Health Care, LLC$7.8M$6.3M80.9%295085

Frequently Asked Questions about The Chateau at Gardnerville, Assisted Living and Memory Care

Is The Chateau at Gardnerville, Assisted Living and Memory Care in a walkable area?

The Chateau at Gardnerville, Assisted Living and Memory Care has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of The Chateau at Gardnerville, Assisted Living and Memory Care?

According to NV state health department records, The Chateau at Gardnerville, Assisted Living and Memory Care's license number is 9538-AGC-7.

When does The Chateau at Gardnerville, Assisted Living and Memory Care's license expire?

According to NV state health department records, The Chateau at Gardnerville, Assisted Living and Memory Care's license expires on December 31, 2026.

What is the occupancy rate at The Chateau at Gardnerville, Assisted Living and Memory Care?

The Chateau at Gardnerville, Assisted Living and Memory Care's occupancy is 67%.

How many beds does The Chateau at Gardnerville, Assisted Living and Memory Care have?

The Chateau at Gardnerville, Assisted Living and Memory Care has 150 beds.

Are there photos of The Chateau at Gardnerville, Assisted Living and Memory Care?

Yes — there are 29 photos of The Chateau at Gardnerville, Assisted Living and Memory Care in the photo gallery on this page.

What is the address of The Chateau at Gardnerville, Assisted Living and Memory Care?

The Chateau at Gardnerville, Assisted Living and Memory Care is located at 1565 Virginia Ranch Road, Gardnerville, NV 89410.

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