The Chateau at Gardnerville, Assisted Living and Memory Care
The Chateau at Gardnerville is a 150-bed assisted living and memory care community in Gardnerville, Nevada, offering 24-hour residential support for seniors requiring help with daily activities, cognitive decline, or complex medical conditions. The facility serves Douglas County and neighboring areas through its combination of assisted living services, specialized memory care programming, and on-site skilled nursing care.
The community’s most recent state inspection, conducted on July 31, 2025, revealed 76 deficiencies during an annual review by Nevada’s Department of Health and Human Services. This count significantly exceeds Nevada’s average of 21 deficiencies and reflects a documented pattern of compliance concerns. The inspection identified specific violations across three primary areas: health and sanitation standards, kitchen safety procedures, and medication handling protocols. Medication administration and storage represent a recurring issue across multiple inspection cycles, with earlier reports also documenting kitchen cleanliness failures and safety gaps. Some inspections noted incomplete resident assessments and gaps in staff training documentation.
While complaint investigations have been largely unsubstantiated over time, prior reports documented troubling specifics, including unsecured medications and caustic substances left accessible to residents. The facility received one enforcement action in its recent compliance record, though no fines appear in publicly available records.
The Chateau at Gardnerville operates Monday through Friday between 9 a.m. and 5 p.m., establishing defined business hours for administrative contact. The community qualifies residents for several Nevada financial assistance programs including the Home and Community Based Waiver, Nevada Senior Services Program, Personal Care Services, the Senior Rx Program, and Medicare Savings Program support. Veterans and their spouses may access VA Aid and Attendance or Housebound Benefits if eligible, and the facility participates in the Nevada Caregiver Support Program.
The facility’s inspection history reveals persistent, unresolved challenges with medication oversight and sanitation practices. Before making a placement decision, families evaluating The Chateau at Gardnerville should request detailed information about corrective measures following the July 2025 inspection, ask directly about medication management protocols and supervision levels, inquire about kitchen sanitation procedures and food handling oversight, and request documentation of staff training completion. The facility may suit families seeking access to multiple care levels within one location, provided they verify current compliance improvements and receive satisfactory answers about how medication and sanitation issues have been specifically addressed.
About this community
Occupancy
Inspection History
In Nevada, the Department of Health and Human Services, Bureau of Health Care Quality and Compliance performs unannounced onsite surveys to evaluate resident safety and care quality.
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Nevada state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2020 vs. Nevada state average• Total deficiencies (23% above)
• Deficiencies per year (23% above) 0 Better No metrics in this bucket.
Deficiencies
| This Facility | NV Average | vs. NV Avg |
|---|---|---|---|
|
Total deficiencies
| 76 | 62 | This facility has 23% more total deficiencies than a typical Nevada nursing home (76 vs. NV avg 62).↑ 23% worse |
|
Deficiencies per year
| 12.7 | 10.3 | This facility has 23% more deficiencies per year than a typical Nevada nursing home (12.7 vs. NV avg 10.3).↑ 23% worse |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The most recent inspection on July 31, 2025, found eight deficiencies including medication storage and kitchen sanitation issues, with no complaints substantiated.
- The September 11, 2024 annual survey identified 11 deficiencies including unsecured medications, incomplete resident assessments, and unsafe oxygen tank storage.
- The December 23, 2024 regrading survey found one kitchen sanitation deficiency and investigated one complaint that was not substantiated.
Places of interest near The Chateau at Gardnerville, Assisted Living and Memory Care
2.2 miles from city center
Estimated distance in miles from Gardnerville's city center to The Chateau at Gardnerville, Assisted Living and Memory Care's address, calculated via Google Maps.
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Financial Assistance for
Nursing Home in Nevada
The Chateau at Gardnerville, Assisted Living and Memory Care is located in Gardnerville, Nevada.
Here are the financial assistance programs available to residents in Nevada.
Compare Nursing Home around Nevada
The information below is reported by the Nevada Department of Health and Human Services, Bureau of Health Care Quality and Compliance.
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Frequently Asked Questions about The Chateau at Gardnerville, Assisted Living and Memory Care
Is The Chateau at Gardnerville, Assisted Living and Memory Care in a walkable area?
The Chateau at Gardnerville, Assisted Living and Memory Care has a walk score of 18. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of The Chateau at Gardnerville, Assisted Living and Memory Care?
According to NV state health department records, The Chateau at Gardnerville, Assisted Living and Memory Care's license number is 9538-AGC-7.
When does The Chateau at Gardnerville, Assisted Living and Memory Care's license expire?
According to NV state health department records, The Chateau at Gardnerville, Assisted Living and Memory Care's license expires on December 31, 2026.
What is the occupancy rate at The Chateau at Gardnerville, Assisted Living and Memory Care?
The Chateau at Gardnerville, Assisted Living and Memory Care's occupancy is 67%.
How many beds does The Chateau at Gardnerville, Assisted Living and Memory Care have?
The Chateau at Gardnerville, Assisted Living and Memory Care has 150 beds.
Are there photos of The Chateau at Gardnerville, Assisted Living and Memory Care?
Yes — there are 29 photos of The Chateau at Gardnerville, Assisted Living and Memory Care in the photo gallery on this page.
What is the address of The Chateau at Gardnerville, Assisted Living and Memory Care?
The Chateau at Gardnerville, Assisted Living and Memory Care is located at 1565 Virginia Ranch Road, Gardnerville, NV 89410.
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