The Collinwood Care Center

The Collinwood Care Center is a Nursing Home in Texas

The Collinwood Care Center is a Nursing Home in Texas

The Collinwood Care Center

3100 S Rigsbee Dr, Plano, TX 75074 View Map

The Collinwood Care Center is a Nursing Home in Texas

The Collinwood Care Center is a Nursing Home in Texas

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Overview of The Collinwood Care Center

Ideally located in the harmonious neighborhood of Plano, TX, The Collinwood Care Center is a trusted community that specializes in rehabilitation and skilled nursing. Here, residents enjoy the highest quality of life with a compassionate and well-trained team attending to their needs 24/7. With the community helping with their daily living activities, residents are guaranteed a worry-free lifestyle.

Aside from their healthcare needs, the community conducts a variety of enriching activities and stimulating programs, including pet therapy and a music program to ensure residents’ holistic wellness. With dietitian-approved meals, residents enjoy the delightful and healthy meals that cater to their dietary needs and preferences. Therapy services, fall prevention, palliative care, and wound care are also provided to enhance residents’ living experiences. The community is ideal for those who need supplementary care to live their golden years without worries.

+1 972-423-6217

Managed by Randy Langford, LNFA

Executive Director

Randy Langford, LNFA, serves as the Executive Director at The Collinwood Care Center. He leads the management team with a strong commitment to the community’s mission, vision, and values, ensuring residents live their best lives during their stay. Randy’s leadership reflects a dedication to excellence and compassionate care for all residents.

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.83/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
1/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
3/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Texas average
Occupancy rate 52.5%
Residents per day (avg) 62
Occupancy rate
52.5%
Residents per day (avg)
62

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

21% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

13% of new residents, often for short stays.

Typical stay 6 - 7 months

Medicaid

66% of new residents, often for long-term daily care.

Typical stay 5 - 6 months

Finances and operations

Proprietary home
Corporation
Home revenue
$3.2M
Operating loss
-$481.6K
Proprietary home Corporation
Home revenue
$3,247,022.00
Operating loss
$-481,605.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.7M
53.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.0M
Total costs $3.7M
Years in operation
52 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Additional licensing details

CMS Certification Number: 675453

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Randy Langford, Executive Director

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Rooms

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at The Collinwood Care Center

Nursing Home
Contact The Collinwood Care Center

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The information below is reported by the Texas Health and Human Services Commission.
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The Collinwood Care Center
SNF

Nursing Homes 24/7 care needed

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120
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A+
55
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Places of interest near The Collinwood Care Center

Address 1.8 miles from city center

Address 3100 S Rigsbee Dr, Plano, TX 75074

Calculate Travel Distance to The Collinwood Care Center

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

66
Total Staff
62
Employees
4
Contractors
22,775
Total Hours (Quarter)
32
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse48.3 No
Licensed Practical Nurse168 Yes
Certified Nursing Assistant277.4 No
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
54 staff
7.9hs shift avg
Physicians & Practitioners
3 staff
7.9hs shift avg
Therapy Services
5 staff
8.6hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
0 staff
0hs shift avg
Dietary Services
2 staff
7.3hs shift avg
Other Services
1 staff
7.8hs shift avg
Contractor Analysis
1.1%
of total hours from contractors
245 contractor hours this quarter
Licensed Practical Nurse: 2 Clinical Nurse Specialist: 2
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant270278,66691100%7.4
Licensed Practical Nurse142164,43591100%8
Medication Aide/Technician5052,28891100%10.3
Physical Therapist5052,26991100%8.6
Registered Nurse4041,7119099%8.3
RN Director of Nursing2029236673%7.8
Other Dietary Services Staff2028826571%7.3
Administrator1015126470%8
Mental Health Service Worker1014976470%7.8
Nurse Practitioner1014165257%8
Clinical Nurse Specialist0221782224%7.7

Health Inspection History

Total Health inspections 6
19% below Texas average
Texas average: 7.4

Last Health inspection on Aug 2025

Total Health citations 22
15% below Texas average
Texas average: 25.9

3.67 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 13 citations
Complaint investigations 14 citations
Breakdown of citations
Critical Health citations 3
50% above Texas average
Texas average: 2.0
Serious Health citations 0
100% below Texas average
Texas average: 0.4
Moderate Health citations 19

Minor Health citations 0
Citations history (last 3 years)
Infection Control moderate citation Aug 07, 2025
Corrected

Quality of Care moderate citation Aug 07, 2025
Corrected

Care Planning moderate citation Aug 07, 2025
Corrected

Resident Rights moderate citation Aug 07, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit (Church)
Part of: Paramount Healthcare
Resident Census by Payment Source
58 Total Residents
Medicare 2 (3.4%)
Medicaid 36 (62.1%)
Private Pay/Other 20 (34.5%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score 10.3
19% worse than Texas average
Texas average: 8.6
Functional decline score 22.0
37% worse than Texas average
Texas average: 16.0
Long-Stay Resident Measures
Daily care & independence

Need for Help with Daily Activities Increased 22.4%
39% above Texas average.

Walking Ability Worsened 23.7%
46% above Texas average.

Low Risk Long-Stay Residents with Bowel/Bladder Incontinence 19.8%
27% above Texas average.
Safety & clinical stability

Falls with Major Injury 0.8%
74% below Texas average.

High Risk Residents with Pressure Ulcers 4.0%
9% below Texas average.

Urinary Tract Infection 0.0%
100% below Texas average.
Emotional & behavioral wellbeing

Depressive Symptoms 4.5%
57% above Texas average.

Antipsychotic Use 12.9%
64% above Texas average.
Preventive care

Pneumococcal Vaccine 100.0%
3% above Texas average.

Influenza Vaccine 100.0%
2% above Texas average.
Nutrition & physical health

Lost Too Much Weight 0.5%
86% below Texas average.
Short-stay resident measures
Pneumococcal Vaccine 100.0%

11% better than Texas average
Antipsychotic medication increase 0.0%

100% better than Texas average
Influenza Vaccine 100.0%

14% better than Texas average

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $79K
This home is near the state average.
Texas average: $80K
Number of Fines 1
This home received 60% fewer fines than the state average.
Texas average: 2.5
Payment Denials 0
This home had 100% fewer payment denials than the state average.
Texas average: 0.2
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty May 22, 2025
$79K

Last updated: Jan 2026

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Financial Aid for Texas Seniors

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Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Large state; rural access challenges.

Texas Community Care Services

TX CCS

Age 60+, Texas resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; high demand in urban areas.

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+, TX resident; no income/asset limits.

None; donations encouraged.

Not assessed.

28 AAAs; includes Meals on Wheels in some areas.

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled, TX resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized, TX resident, low-income.

~$3,970/month (185% FPL).

Not assessed.

Priority for elderly/disabled; covers gas, electric, propane.

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

High rural demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+, unemployed, low-income, TX resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+, TX resident, homeowner (homestead).

None; tax-based eligibility.

Not assessed.

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+, TX resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

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