Total health inspections
6
Texas average 7.4
Last Health inspection on Aug 2025
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Nursing Home
The Collinwood Care Center
Overview of The Collinwood Care Center
Ideally located in the harmonious neighborhood of Plano, TX, The Collinwood Care Center is a trusted community that specializes in rehabilitation and skilled nursing. Here, residents enjoy the highest quality of life with a compassionate and well-trained team attending to their needs 24/7. With the community helping with their daily living activities, residents are guaranteed a worry-free lifestyle.
Aside from their healthcare needs, the community conducts a variety of enriching activities and stimulating programs, including pet therapy and a music program to ensure residents’ holistic wellness. With dietitian-approved meals, residents enjoy the delightful and healthy meals that cater to their dietary needs and preferences. Therapy services, fall prevention, palliative care, and wound care are also provided to enhance residents’ living experiences. The community is ideal for those who need supplementary care to live their golden years without worries.
Randy Langford, LNFA, serves as the Executive Director at The Collinwood Care Center. He leads the management team with a strong commitment to the community’s mission, vision, and values, ensuring residents live their best lives during their stay. Randy’s leadership reflects a dedication to excellence and compassionate care for all residents.
Quality ratings
Official CMS rating based on health inspections, staffing and quality measures.
Official CMS rating based on deficiencies found during state health inspections.
Official CMS rating based on nurse staffing hours per resident per day.
Official CMS rating based on clinical outcomes for residents.
Nursing care per resident
Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has availability
Lower occupancy suggests more openings may be available.
Occupancy rate
52.5%
Residents per day (avg)
62
Occupancy rate
52.5%
Residents per day (avg)
62
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
21% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
13% of new residents, often for short stays.
Typical stay
6 - 7 months
Medicaid
66% of new residents, often for long-term daily care.
Typical stay
5 - 6 months
Finances and operations
Privately-owned community
Operated by a business corporation.
Home revenue
$3.2M
Operating loss
-$481.6K
Privately-owned community
Operated by a business corporation.
Home revenue
$3,247,022.00
Operating loss
$-481,605.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$1.7M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$2.0M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$3.7M
52 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 55 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Additional licensing details
CMS Certification Number:
675453
Awards:
Readers’ Choice 2018 and 2019 Best Rehab Facility
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact:
Randy Langford, Executive Director
Care Services
Nursing Services
Rehabilitation Services
Skilled Nursing
Licensed Nurses/CNAs
Programs & Activities
Specific Programs
Our Community, Amenities, Services, Activities, Photo Gallery, Virtual Tour, Admissions, Financial Info, Schedule a Tour, Resources, About, Mission, Vision & Values, Management Team, Contact Us, Work With Us
Dining & Nutrition
Food Description
The facility provides the best food for residents.
What does this home offer?
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Dining Services
Beauty Services
Housekeeping Services
Recreational Activities
Exercise Programs
Types of Care at The Collinwood Care Center
Nursing Home
Health Inspection History
Inspections
Total health citations
22
Citations per inspection
3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
8 of 22 citations resulted from standard inspections; 9 of 22 resulted from complaint investigations; and 5 of 22 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
3
3
50% worse than Texas averageTexas average: 2
Serious Health citations
0
0
100% better than Texas averageTexas average: 0.4
3 critical citations
0 serious citations
19 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Aug 07, 2025
Corrected
Quality of Care moderate citation
Aug 07, 2025
Corrected
Care Planning moderate citation
Aug 07, 2025
Corrected
Resident Rights moderate citation
Aug 07, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Collin County
The information below is reported by the Texas Health and Human Services Commission.
Princeton Medical Lodge
-68%
-33%
+39%
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Princeton
138
-
24
MOON, JORDAN
88.3%
$24,613,090.00
$5,879,608.00
23.9%
119
2.4501
-
15
-
-68%-33%+39%Private Suites
Victoria Gardens of Allen
-29%
-7%
+28%
HC
Hospice Care
MC
Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
SNF
Nursing Homes 24/7 care needed
RC
Respite Care
Allen
120
-
71
HARDEN NON-HUD HOLDCO, LLC
81.2%
$13,805,713.00
$5,515,140.00
39.9%
73
3.3867
-
20
-
-29%-7%+28%Private / Semi-Private Suites
Prairie Estates
+9%
+25%
SNF
Nursing Homes 24/7 care needed
Frisco (Meadow Creek)
180
-
22
SUTTON HEALTH CARE CENTER LTD CO
79.6%
$15,358,421.00
$7,111,921.00
46.3%
144
-
2
20
2
+9%
-
+25%Private / Semi-Private Rooms
The Collinwood Care Center
-19%
+6%
-17%
SNF
Nursing Homes 24/7 care needed
Plano
120
A+
55
DSJ HEALTHCARE INC
52.5%
$3,246,955.00
$1,723,086.00
53.1%
62.40
3.8346
1
22
3
-19%+6%-17%Private / Semi-Private Rooms
Princeton Medical Lodge
Type of care:
SNF
RC
Community:
Princeton
Bed Count:
138
Operator:
MOON, JORDAN
CCN:
676485
Occupancy:
88.3%
Home Revenue:
$24,613,090.00
Payroll Costs:
$5,879,608.00
Payroll %:
23.9%
Avg Residents/Day:
119
Overall Rating:
Adj Nurse Hours:
2.4501
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
15
RN share vs State Avg:
-68%
-68%
Staffing vs State Avg:
-33%
-33%
Occupancy vs State Avg:
+39%
+39%
Bed Options:
Private Suites
Victoria Gardens of Allen
Type of care:
HC
MC
SNF
RC
Community:
Allen
Bed Count:
120
Operator:
HARDEN NON-HUD HOLDCO, LLC
CCN:
675882
Occupancy:
81.2%
Home Revenue:
$13,805,713.00
Payroll Costs:
$5,515,140.00
Payroll %:
39.9%
Avg Residents/Day:
73
Overall Rating:
Adj Nurse Hours:
3.3867
Health Insp Rating:
Staffing Rating:
QM Rating:
Citations:
20
RN share vs State Avg:
-29%
-29%
Staffing vs State Avg:
-7%
-7%
Occupancy vs State Avg:
+28%
+28%
Bed Options:
Private / Semi-Private Suites
Prairie Estates
Type of care:
SNF
Community:
Frisco (Meadow Creek)
Bed Count:
180
Operator:
SUTTON HEALTH CARE CENTER LTD CO
CCN:
676145
Occupancy:
79.6%
Home Revenue:
$15,358,421.00
Payroll Costs:
$7,111,921.00
Payroll %:
46.3%
Avg Residents/Day:
144
Overall Rating:
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
2
Citations:
20
Severe Citations:
2
RN share vs State Avg:
+9%
+9%
Occupancy vs State Avg:
+25%
+25%
Bed Options:
Private / Semi-Private Rooms
The Collinwood Care Center
Type of care:
SNF
Community:
Plano
Bed Count:
120
Operator:
DSJ HEALTHCARE INC
CCN:
675453
Occupancy:
52.5%
Home Revenue:
$3,246,955.00
Payroll Costs:
$1,723,086.00
Payroll %:
53.1%
Avg Residents/Day:
62.40
Overall Rating:
Adj Nurse Hours:
3.8346
Health Insp Rating:
Staffing Rating:
QM Rating:
Number of Fines:
1
Citations:
22
Severe Citations:
3
RN share vs State Avg:
-19%
-19%
Staffing vs State Avg:
+6%
+6%
Occupancy vs State Avg:
-17%
-17%
Bed Options:
Private / Semi-Private Rooms
Places of interest near The Collinwood Care Center
1.8 miles from city center
3100 S Rigsbee Dr, Plano, TX 75074
Calculate Travel Distance to The Collinwood Care Center
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
66
Total Staff
62
Employees
4
Contractors
22,775
Total Hours (Quarter)
32
Avg Staff/Day
7.8
Avg Shift (hrs)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 4 | 8.3 | No |
| Licensed Practical Nurse | 16 | 8 | Yes |
| Certified Nursing Assistant | 27 | 7.4 | No |
Staff by Category
Administration ⓘ
1 staff
8hs shift avg
Nursing Staff ⓘ
54 staff
7.9hs shift avg
Physicians & Practitioners ⓘ
3 staff
7.9hs shift avg
Therapy Services ⓘ
5 staff
8.6hs shift avg
Activities & Recreation ⓘ
0 staff
0hs shift avg
Social Services ⓘ
0 staff
0hs shift avg
Dietary Services ⓘ
2 staff
7.3hs shift avg
Other Services ⓘ
1 staff
7.8hs shift avg
Contractor Analysis
1.1%
of total hours from contractors
245 contractor hours this quarter
Licensed Practical Nurse: 2
Clinical Nurse Specialist: 2
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Certified Nursing Assistant | 27 | 0 | 27 | 8,666 | 91 | 100% | 7.4 |
| Licensed Practical Nurse | 14 | 2 | 16 | 4,435 | 91 | 100% | 8 |
| Medication Aide/Technician | 5 | 0 | 5 | 2,288 | 91 | 100% | 10.3 |
| Physical Therapist | 5 | 0 | 5 | 2,269 | 91 | 100% | 8.6 |
| Registered Nurse | 4 | 0 | 4 | 1,711 | 90 | 99% | 8.3 |
| RN Director of Nursing | 2 | 0 | 2 | 923 | 66 | 73% | 7.8 |
| Other Dietary Services Staff | 2 | 0 | 2 | 882 | 65 | 71% | 7.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 497 | 64 | 70% | 7.8 |
| Nurse Practitioner | 1 | 0 | 1 | 416 | 52 | 57% | 8 |
| Clinical Nurse Specialist | 0 | 2 | 2 | 178 | 22 | 24% | 7.7 |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
58 residents
Residents by payment source
Medicare
2 residents (3.4%)
Medicaid
36 residents (62.1%)
Private pay or other
20 residents (34.5%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
19% worse than Texas averageTexas average: 8.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.0
37% worse than Texas averageTexas average: 16.0
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
22.4%
Percent of long-stay residents whose need for help with daily activities has increased
22.4%
39% worse than Texas averageTexas average: 16.2%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
23.7%
Percent of long-stay residents whose ability to move independently worsened
23.7%
46% worse than Texas averageTexas average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.8%
27% worse than Texas averageTexas average: 15.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
74% better than Texas averageTexas average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
4.0%
Percent of long-stay high risk residents with pressure ulcers
4.0%
9% better than Texas averageTexas average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Texas averageTexas average: 0.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.5%
Percent of long-stay residents who lose too much weight
0.5%
86% better than Texas averageTexas average: 3.5%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.5%
Percent of long-stay residents who have depressive symptoms
4.5%
57% worse than Texas averageTexas average: 2.9%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
12.9%
Percent of long-stay residents who received an antipsychotic medication
12.9%
64% worse than Texas averageTexas average: 7.9%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Texas averageTexas average: 97.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than Texas averageTexas average: 90.4%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Texas averageTexas average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
14% better than Texas averageTexas average: 88.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$79K
In line with Texas averageTexas average: $80K
Number of fines
1
60% fewer fines than Texas averageTexas average: 2.5
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$79K
Texas average
$80K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2025
$79K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for The Collinwood Care Center based on CMS SNF Cost Reports.
Occupancy Rate
52.5%
↓ 7.0pp vs 2022
Net Income
-$481,605
↓ ~$1.3M vs 2022
Total Payroll
$2,194,588
↓ ~$2.1M vs 2022
Profit Margin
-14.8%
↓ 24.3pp vs 2022
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