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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Committed to exceptional care, Victoria Gardens of Allen is an outstanding community in Allen, TX, that offers skilled nursing and rehabilitation. Residents here keep their peace of mind, with the community’s personalized care around the clock. An extensive array of carefully furnished and spacious accommodations also welcome residents as they spend their recovery in the community.
Residents will not run out of things to do with a jam-packed calendar of fun activities and stimulating programs tailored to their enjoyment and wellness. Prioritizing residents’ well-being, delightful and healthy meals are also served to meet dietary needs and preferences. Transportation services and salon service are also provided for residents’ convenience. The community is equipped with a multipurpose activity center, a library, a chapel, a serene courtyard, creating the perfect setting for a smooth recovery.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 167th out of 289 homes in Texas. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 18m per day | ▼ 31% State avg: 26m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 52m per day | ▼ 9% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 8m per day | ▲ 6% State avg: 2h 1m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 55m per day | ■ Avg State avg: 2h 59m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 12m per day | ▲ 200% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 17m per day | ▼ 19% State avg: 21m per day · National avg: 29m per day |
Higher than the Texas average: 63.5%Victoria Gardens of Allen is administrated by John B Dohlman.
Key information about the people who lead and staff this community.
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 7 | 6 | This facility has 17% more total citations than a typical Texas nursing home (7 vs. TX avg 6).↑ 17% worse |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 7 | 2 | This facility has 250% more health citations than a typical Texas nursing home (7 vs. TX avg 2).↑ 250% worse |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 7 | 6 | This facility has 17% more life safety citations than a typical Texas nursing home (7 vs. TX avg 6).↑ 17% worse |
|
Citations per year
Average citations per year since 2022.
| 1.8 | 1.5 | This facility has 20% more citations per year than a typical Texas nursing home (1.8 vs. TX avg 1.5).↑ 20% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on December 7, 2024, identified deficiencies related to improper storage of respiratory equipment and lapses in infection prevention and control practices. Earlier inspections showed a pattern of issues with resident care, including delayed incontinence and wound care, as well as infection control and respiratory care concerns. Inspectors cited problems with timely care delivery, documentation discrepancies, and failure to follow hygiene protocols. Several complaint investigations were substantiated, particularly regarding respiratory care, infection control, and wound care, but no fines or enforcement actions were listed in the available reports. The facility’s inspection history indicates ongoing challenges in infection control and resident care, with recent findings consistent with prior issues.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsTexas average 7.4
Last Health inspection on Dec 2024
Texas average 25.9
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
9 of 20 citations resulted from standard inspections; 9 of 20 resulted from complaint investigations; and 2 of 20 came from combined inspections (standard and complaint).
100% better than Texas averageTexas average: 2
100% better than Texas averageTexas average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
67% better than Texas average
6% better than Texas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.9 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.7 hoursThis role is partially covered by contractors.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
8,446 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 41 | 43 | 84 | 13,195 | 92 | 100% | 8 |
| Licensed Practical Nurse | 27 | 15 | 42 | 6,070 | 92 | 100% | 8.7 |
| Medication Aide/Technician | 9 | 1 | 10 | 3,348 | 92 | 100% | 10.3 |
| Physical Therapy Aide | 0 | 6 | 6 | 2,288 | 72 | 78% | 8.8 |
| Speech Language Pathologist | 0 | 6 | 6 | 1,716 | 72 | 78% | 9.9 |
| RN Director of Nursing | 4 | 2 | 6 | 1,521 | 73 | 79% | 8 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 1,519 | 67 | 73% | 9.3 |
| Registered Nurse | 8 | 0 | 8 | 1,497 | 88 | 96% | 7.9 |
| Physical Therapy Assistant | 0 | 2 | 2 | 967 | 65 | 71% | 10.4 |
| Qualified Social Worker | 0 | 3 | 3 | 907 | 67 | 73% | 7.6 |
| Dietitian | 2 | 0 | 2 | 551 | 73 | 79% | 7.3 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Clinical Nurse Specialist | 1 | 3 | 4 | 355 | 34 | 37% | 10.1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 37 | 3 | 3% | 12.3 |
| Medical Director | 0 | 1 | 1 | 30 | 3 | 3% | 10 |
| Occupational Therapy Aide | 0 | 1 | 1 | 21 | 3 | 3% | 7 |
| Qualified Activities Professional | 1 | 0 | 1 | 3 | 1 | 1% | 3 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.9
73% worse than Texas averageTexas average: 8.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
24.2
51% worse than Texas averageTexas average: 16.0
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
22.4%
38% worse than Texas averageTexas average: 16.2%
Percent of long-stay residents whose ability to move independently worsened
37.9%
134% worse than Texas averageTexas average: 16.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
12.3%
21% better than Texas averageTexas average: 15.7%
Percent of long-stay residents experiencing one or more falls with major injury
1.9%
41% better than Texas averageTexas average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
4.0%
9% better than Texas averageTexas average: 4.4%
Percent of long-stay residents with a urinary tract infection
1.0%
27% worse than Texas averageTexas average: 0.8%
Percent of long-stay residents who lose too much weight
8.2%
136% worse than Texas averageTexas average: 3.5%
Percent of long-stay residents who have depressive symptoms
8.3%
190% worse than Texas averageTexas average: 2.9%
Percent of long-stay residents who received an antipsychotic medication
3.8%
52% better than Texas averageTexas average: 7.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
97.6%
In line with Texas averageTexas average: 97.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
98.6%
In line with Texas averageTexas average: 97.9%
Number of hospitalizations per 1,000 long-stay resident days.
1.62
24% better than Texas averageTexas average: 2.13
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.95
54% better than Texas averageTexas average: 2.07
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.2%
6% worse than Texas averageTexas average: 90.4%
Percent of short-stay residents who newly received an antipsychotic medication
1.3%
10% better than Texas averageTexas average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
90.9%
In line with Texas averageTexas average: 88.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
9.7%
63% better than Texas averageTexas average: 25.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
4.2%
65% better than Texas averageTexas average: 12.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Texas averageTexas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
46.9%
13% worse than Texas averageTexas average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
41.9%
17% worse than Texas averageTexas average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
25% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
26% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
74Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Victoria Gardens of Allen based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #84 / 297Payroll — State benchmarkedThis home is ranked 84th out of 297 homes in Texas. Shows total annual staff payroll benchmarked to the Texas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Housing Options: Private / Semi-Private Suites
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
Most residents stay for extended periods and receive ongoing daily care.
1.0 miles from city center
Estimated distance in miles from Allen's city center to Victoria Gardens of Allen's address, calculated via Google Maps.
Add your location
Victoria Gardens of Allen is located in Allen, Texas.
Here are the financial assistance programs available to residents in Texas.
The information below is reported by the Texas Health and Human Services Commission.
| Princeton Medical Lodge |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Princeton | 138 | 88.3% | +39% | 2.45 | +2% | -33% | $0 | 15 | 5.0 | - | 119 | - | 24 | Jordan Moon | $25.4M | $6.5M | 25.8% | 676485 | ||||
| Victoria Gardens of Allen |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Allen | 120 | 81.2% | +28% | 3.39 | -42% | -7% | $0 | 20 | 2.0 | - | 73 | - | 71 | Harden Non-Hud Holdco, LLC | $13.9M | $6.2M | 44.7% | 675882 | ||||
| Prairie Estates |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Frisco (Meadow Creek) | 180 | 79.6% | +25% | - | +113% | - | $24.6k | 20 | 2.9 | 2 | 144 | - | 22 | Sutton Health Care Center Ltd Co | $16.9M | $8.0M | 47.1% | 676145 | ||||
| The Collinwood Care Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Plano | 120 | 52.5% | -17% | 3.83 | -22% | +6% | $78.6k | 22 | 3.7 | 3 | 62 | A+ | 55 | Dsj Healthcare Inc | $3.2M | $2.2M | 67.6% | 675453 |
The legal owner and operator of Victoria Gardens of Allen is PMG OPCO-Allen LLC.
Victoria Gardens of Allen has a walk score of 71. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to TX state health department records, Victoria Gardens of Allen's license number is 311985.
According to TX state health department records, Victoria Gardens of Allen's license expires on January 4, 2027.
Victoria Gardens of Allen's occupancy is 81%.
John B Dohlman is the administrator of Victoria Gardens of Allen.
Victoria Gardens of Allen has 120 beds.
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