1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Ideally located in the harmonious neighborhood of Plano, TX, The Collinwood Care Center is a trusted community that specializes in rehabilitation and skilled nursing. Here, residents enjoy the highest quality of life with a compassionate and well-trained team attending to their needs 24/7. With the community helping with their daily living activities, residents are guaranteed a worry-free lifestyle.
Aside from their healthcare needs, the community conducts a variety of enriching activities and stimulating programs, including pet therapy and a music program to ensure residents’ holistic wellness. With dietitian-approved meals, residents enjoy the delightful and healthy meals that cater to their dietary needs and preferences. Therapy services, fall prevention, palliative care, and wound care are also provided to enhance residents’ living experiences. The community is ideal for those who need supplementary care to live their golden years without worries.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 77th out of 239 homes in Texas for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 26m per day | ■ Avg State avg: 26m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 9m per day | ▲ 21% State avg: 57m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 20m per day | ▲ 16% State avg: 2h 1m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 49m per day | ▲ 28% State avg: 2h 59m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 0m per day | ▼ 100% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 17m per day | ▼ 19% State avg: 21m per day · National avg: 29m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Key information about the people who lead and staff this community.
In Texas, the Health and Human Services Commission (HHSC) is the primary regulatory body that conducts unannounced inspections and publishes quality reports for all long-term care homes.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Texas state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | TX Average | vs. TX Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 27 | 6 | This facility has 350% more total citations than a typical Texas nursing home (27 vs. TX avg 6).↑ 350% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Texas average 7.4
Last Health inspection on Aug 2025
Texas average 25.9
Texas average 3.67
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
8 of 22 citations resulted from standard inspections; 9 of 22 resulted from complaint investigations; and 5 of 22 came from combined inspections (standard and complaint).
50% worse than Texas averageTexas average: 2
100% better than Texas averageTexas average: 0.4
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
35% more staff per resident than Texas average
5% worse than Texas average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 7 RN Staff are full-time employees. No contractors work on this role.
7
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursAssists with medical care and medications.
28 total: 27 full-time employees and 1 contractor.
28
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursHelps with daily care and mobility.
All 46 CNA Staff are full-time employees. No contractors work on this role.
46
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
167 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 46 | 0 | 46 | 10,550 | 92 | 100% | 7.3 |
| Licensed Practical Nurse | 27 | 1 | 28 | 5,112 | 92 | 100% | 8 |
| Physical Therapist | 13 | 0 | 13 | 2,548 | 92 | 100% | 8 |
| Medication Aide/Technician | 8 | 0 | 8 | 2,388 | 92 | 100% | 8.9 |
| Registered Nurse | 7 | 0 | 7 | 1,529 | 90 | 98% | 7.8 |
| RN Director of Nursing | 4 | 0 | 4 | 1,253 | 76 | 83% | 7.2 |
| Other Dietary Services Staff | 3 | 0 | 3 | 794 | 66 | 72% | 7.3 |
| Nurse Practitioner | 2 | 0 | 2 | 720 | 67 | 73% | 8 |
| Administrator | 2 | 0 | 2 | 512 | 62 | 67% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 491 | 64 | 70% | 7.7 |
| Dietitian | 1 | 0 | 1 | 143 | 21 | 23% | 6.8 |
| Clinical Nurse Specialist | 0 | 1 | 1 | 103 | 18 | 20% | 5.7 |
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
In line with Texas averageTexas average: $80K
60% fewer fines than Texas averageTexas average: 2.5
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Texas averageTexas average: 0.2
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
May 22, 2025 · $79K
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
May 22, 2025Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.3
19% worse than Texas averageTexas average: 8.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
22.0
37% worse than Texas averageTexas average: 16.0
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
22.4%
39% worse than Texas averageTexas average: 16.2%
Percent of long-stay residents whose ability to move independently worsened
23.7%
46% worse than Texas averageTexas average: 16.2%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.8%
27% worse than Texas averageTexas average: 15.7%
Percent of long-stay residents experiencing one or more falls with major injury
0.8%
74% better than Texas averageTexas average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
4.0%
9% better than Texas averageTexas average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Texas averageTexas average: 0.8%
Percent of long-stay residents who lose too much weight
0.5%
86% better than Texas averageTexas average: 3.5%
Percent of long-stay residents who have depressive symptoms
4.5%
57% worse than Texas averageTexas average: 2.9%
Percent of long-stay residents who received an antipsychotic medication
12.9%
64% worse than Texas averageTexas average: 7.9%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with Texas averageTexas average: 97.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with Texas averageTexas average: 97.9%
Number of hospitalizations per 1,000 long-stay resident days.
3.43
61% worse than Texas averageTexas average: 2.13
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.64
21% better than Texas averageTexas average: 2.07
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
11% better than Texas averageTexas average: 90.4%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Texas averageTexas average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
14% better than Texas averageTexas average: 88.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
40.1%
55% worse than Texas averageTexas average: 25.9%
Percentage of short-stay residents who had an outpatient emergency department visit.
9.8%
18% better than Texas averageTexas average: 12.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Texas averageTexas average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.0%
In line with Texas averageTexas average: 53.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
21% of new residents, usually for short-term rehab.
13% of new residents, often for short stays.
66% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
58Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Collinwood Care Center from 2011–2022, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2022 — the home's most recent complete cost report, an older period than most facilities report.
Based on the home's most recent complete CMS SNF Cost Report — fiscal year ending in 12/2022. This is an older period than most facilities report, so compare with that in mind.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #166 / 245Payroll — State benchmarkedThis home is ranked 166th out of 245 homes in Texas for payroll. Shows total annual staff payroll benchmarked to the Texas average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #79 / 245Payroll % — State benchmarkedThis home is ranked 79th out of 245 homes in Texas for payroll %. Shows payroll as a percentage of revenue versus the Texas average. Well-run Texas facilities typically land around 51–64% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Texas that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
No pets allowed
Housing Options: Private / Semi-Private Rooms
Building Type: Single-story
Beauty Services
Housekeeping Services
Recreational Activities
Exercise Programs
Most residents stay for extended periods and receive ongoing daily care.
Most new residents arrive under Medicaid (66% of admissions), and a typical Medicaid stay runs around 5 - 6 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
1.8 miles from city center
Estimated distance in miles from Plano's city center to The Collinwood Care Center's address, calculated via Google Maps.
Add your location
Info below is compiled from CMS reports & the TX Health & Human Services Commission (HHSC), senior community websites & trusted data sources such as Walk Score & BBB.
Communities are listed from highest to lowest based on our ranking methodology.
| The Legacy at Willow Bend | NH AL HC HOS IL MC SNF | Plano | 60
Facility
60
TX AVG
79
Rank
#568 / 972 |
93.7%
Facility
93.7%
TX AVG
67.3
Rank
#13 / 195 | +39% | 5.73
Facility
5.73
TX AVG
3.63
Rank
#6 / 239 | +54% | +58% | $0
Facility
$0
TX AVG
$81.8k
Rank
#1 / 244 | 17
Facility
17
TX AVG
25.9
Rank
#75 / 241 | 5.7
Facility
5.7
TX AVG
3.7
Rank
#230 / 241 | - | 56 | A+ |
45
Facility
45
TX AVG
41
Rank
#626 / 1389 | The Legacy Willow Bend, Inc | $22.1MFiscal year ending 09/2023
Facility
$22.1MFiscal year ending 09/2023
TX AVG
$8.4M
Rank
#16 / 245 | $13.7MFiscal year ending 09/2023
Facility
$13.7MFiscal year ending 09/2023
TX AVG
$3.5M
Rank
#13 / 245 | 61.9%Fiscal year ending 09/2023
Facility
61.9%Fiscal year ending 09/2023
TX AVG
47%
Rank
#126 / 245 | 676189 | ||||
| Life Care Center of Plano | NH SNF | Plano | 120
Facility
120
TX AVG
79
Rank
#204 / 972 |
51.5%
Facility
51.5%
TX AVG
67.3
Rank
#162 / 195 | -24% | 3.66
Facility
3.66
TX AVG
3.63
Rank
#95 / 239 | -35% | +1% | $8.3k
Facility
$8.3k
TX AVG
$81.8k
Rank
#73 / 244 | 19
Facility
19
TX AVG
25.9
Rank
#102 / 241 | 3.8
Facility
3.8
TX AVG
3.7
Rank
#167 / 241 | 1 | 62 | A+ |
83
Facility
83
TX AVG
41
Rank
#23 / 1389 | - | $9.0MFiscal year ending 12/2023
Facility
$9.0MFiscal year ending 12/2023
TX AVG
$8.4M
Rank
#122 / 245 | $5.9MFiscal year ending 12/2023
Facility
$5.9MFiscal year ending 12/2023
TX AVG
$3.5M
Rank
#87 / 245 | 65.5%Fiscal year ending 12/2023
Facility
65.5%Fiscal year ending 12/2023
TX AVG
47%
Rank
#58 / 245 | 455864 | ||||
| The Park in Plano | NH SNF | Plano | 120
Facility
120
TX AVG
79
Rank
#204 / 972 |
64.4%
Facility
64.4%
TX AVG
67.3
Rank
#123 / 195 | -4% | 3.35
Facility
3.35
TX AVG
3.63
Rank
#144 / 239 | +5% | -8% | $0
Facility
$0
TX AVG
$81.8k
Rank
#1 / 244 | 35
Facility
35
TX AVG
25.9
Rank
#198 / 241 | 3.5
Facility
3.5
TX AVG
3.7
Rank
#146 / 241 | - | 77 | C- |
79
Facility
79
TX AVG
41
Rank
#38 / 1389 | - | $6.3MFiscal year ending 12/2023
Facility
$6.3MFiscal year ending 12/2023
TX AVG
$8.4M
Rank
#205 / 245 | $4.2MFiscal year ending 12/2023
Facility
$4.2MFiscal year ending 12/2023
TX AVG
$3.5M
Rank
#165 / 245 | 66.4%Fiscal year ending 12/2023
Facility
66.4%Fiscal year ending 12/2023
TX AVG
47%
Rank
#40 / 245 | 675113 | ||||
| Accel at Willow Bend | NH HOS RC SNF | Plano | 110
Facility
110
TX AVG
79
Rank
#298 / 972 |
57.2%
Facility
57.2%
TX AVG
67.3
Rank
#145 / 195 | -15% | 3.46
Facility
3.46
TX AVG
3.63
Rank
#120 / 239 | -9% | -5% | $0
Facility
$0
TX AVG
$81.8k
Rank
#1 / 244 | 45
Facility
45
TX AVG
25.9
Rank
#215 / 241 | 5.0
Facility
5.0
TX AVG
3.7
Rank
#214 / 241 | 6 | 63 | - |
66
Facility
66
TX AVG
41
Rank
#185 / 1389 | Pf Plano Snf Ops, LLC | $10.7MFiscal year ending 09/2023
Facility
$10.7MFiscal year ending 09/2023
TX AVG
$8.4M
Rank
#58 / 245 | $4.9MFiscal year ending 09/2023
Facility
$4.9MFiscal year ending 09/2023
TX AVG
$3.5M
Rank
#133 / 245 | 46.2%Fiscal year ending 09/2023
Facility
46.2%Fiscal year ending 09/2023
TX AVG
47%
Rank
#229 / 245 | 676349 | ||||
| The Collinwood Care Center | NH PC SNF | Plano | 120
Facility
120
TX AVG
79
Rank
#204 / 972 |
50.1%
Facility
50.1%
TX AVG
67.3
Rank
#165 / 195 | -26% | 3.83
Facility
3.83
TX AVG
3.63
Rank
#77 / 239 | -22% | +6% | $78.6k
Facility
$78.6k
TX AVG
$81.8k
Rank
#193 / 244 | 22
Facility
22
TX AVG
25.9
Rank
#134 / 241 | 3.7
Facility
3.7
TX AVG
3.7
Rank
#160 / 241 | 3 | 60 | A+ |
55
Facility
55
TX AVG
41
Rank
#385 / 1389 | Dsj Healthcare Inc | $7.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$7.7M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
TX AVG
$8.4M
Rank
#184 / 245 | $3.6M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
$3.6M*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
TX AVG
$3.5M
Rank
#166 / 245 | 46.9%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
Facility
46.9%*Fiscal year ending 12/2022These figures are from this home's most recent complete cost report — an older period than most facilities report. Compare with that in mind.
TX AVG
47%
Rank
#79 / 245 | 675453 |
The Collinwood Care Center is located in Plano, Texas.
Here are the financial assistance programs available to residents in Texas.
The Collinwood Care Center has a walk score of 55. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
The Collinwood Care Center's occupancy is 52.5%.
The Collinwood Care Center has been operating for approximately 52 years, based on available licensing and registration records.
No, The Collinwood Care Center has a no-pet policy.
The Collinwood Care Center is registered as a non-profit in TX.
Yes — there are 9 photos of The Collinwood Care Center in the photo gallery on this page.
The Collinwood Care Center is located at 3100 S Rigsbee Dr, Plano, TX 75074.
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