Total health inspections
3
Louisiana average 6.5
Last Health inspection on Sep 2024
Mix of rehab and long-term care
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
The Encore Healthcare and Rehabilitation Center
Nursing Home in Louisiana
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Encore Healthcare and Rehabilitation Center
Nursing Home in Louisiana
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Encore Healthcare and Rehabilitation Center offers personalized senior care designed for living in Crowley, Louisiana. The facility provides long-term care, skilled nursing, and rehabilitation services, ensuring a nurturing environment for residents. With a focus on individual needs, Encore promotes an active lifestyle through various programs and activities.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 77th out of 194 homes in Louisiana.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 77th out of 194 homes in Louisiana.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 59m per day
vs Louisiana avg
+4%
Capacity and availability
Smaller home
May offer a more intimate, personalized care environment.
Total beds
73
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
93.8%
Avg. Length of Stay
149 days
Occupancy rate
93.8%
Avg. Length of Stay
149 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Flexible care needs
Breakdown by payment type
Medicare
42% of new residents, usually for short-term rehab.
Typical stay
1 - 2 months
Private pay
51% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
7% of new residents, often for long-term daily care.
Typical stay
4 - 5 years
Finances and operations
Voluntary non-profit community
Home revenue
$9.0M
Surplus of revenue
$728.5K
Voluntary non-profit community
Home revenue
$9.0M
Surplus of revenue
$728.5K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.0M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$5.3M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$8.3M
73-bed community
A moderately sized community that may balance personal attention with shared amenities and social activities.
About this community
Facility TypeMedicare And Medicaid
CountyAcadia
CMS Certification Number195426
Owner NameARKANSAS ELDER OUTREACH OF LITTLE ROCK, INC.
Profit StatusNon profit - Corporation
Rehabilitation Services
Short-Term Rehab
Skilled Nursing
Activity Center
Beauty Salon
Multiple Relaxing Day Areas & Private Nooks
Restaurant-Style Dining & Service
Therapy Gym (1
800 Sq. Ft.)
Transportation Services
Specific ProgramsPerson-Centered Care Model, Therapy Services, Encore Life, Signature Programs, Celebrations, It’s Never 2 Late, Joy Rides, Kitchen Traditions, Music & Memory, Story & Crafts, Remember When, Tech Connect
Health Inspection History
Inspections
Total health citations
21
Louisiana average 25.7
Citations per inspection
7
Louisiana average 3.95
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
18 of 21 citations resulted from standard inspections; 2 of 21 resulted from complaint investigations; and 1 of 21 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Louisiana averageLouisiana average: 1.1
Serious Health citations
0
0
100% better than Louisiana averageLouisiana average: 0.5
0 critical citations
0 serious citations
21 moderate citations
0 minor citations
Citations history (last 3 years)
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 17, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 17, 2024
Corrected
Abuse/Neglect moderate citation
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 17, 2024
Issues related to protecting resident's from harm, including abuse, neglect, or mistreatment.
Sep 17, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 20, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 20, 2024
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 20, 2024
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 20, 2024
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Louisiana The information below is reported by the Louisiana Department of Health, Health Standards Section.
Filter by care type
| Ascension Oaks Nursing & Rehab Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Gonzales (Ascension Parish) | 102 | 96.2% | +34% | 4.22 | +8% | +2% | 2 | 19 | 3.8 | 1 | 99 | - | - | Arceneaux, Brett | $10.5M | $4.4M | 42% | 195401 | ||||
| The Encore Healthcare and Rehabilitation Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Crowley (Acadia Parish) | 73 | 93.8% | +31% | 3.99 | -19% | -4% | 0 | 21 | 7.0 | 0 | 68 | - | - | Quibodeaux, Bonnie | $9.0M | $3.0M | 33% | 195426 | ||||
| Alpine Skilled Nursing and Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Ruston (Lincoln Parish) | 144 | 75.2% | +5% | 3.25 | -69% | -22% | 0 | 20 | 5.0 | 0 | 104 | - | - | - | $13.2M | $3.7M | 28.1% | 195538 | ||||
| Arbor Lake Skilled Nursing & Rehabilitation |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Farmerville (Union Parish) | 150 | 64.5% | -10% | 3.57 | -43% | -14% | 0 | 24 | 6.0 | 0 | 97 | - | - | Joe Kenneth Newton Jr. Qsst Trust | $7.3M | $3.6M | 49.1% | 195459 | ||||
| Allen Oaks Nursing and Rehab Center | - |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Oakdale (Allen Parish) | 91 | - | - | - | - | - | - | - | - | 0 | 0 | 0.0 | 0 | - | - | - | - | - | - | - | - |
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6.3 miles from city center
Estimated distance in miles from CROWLEY's city center to The Encore Healthcare and Rehabilitation Center's address, calculated via Google Maps.
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
161
Employees
88
Contractors
73
Staff to resident ratio
2.33:1
49% better than Louisiana averageLouisiana average ratio: 1.56:1
Avg staff/day
39
Average shift
8 hours
0% compared with Louisiana averageLouisiana average: 8.2 hours
Total staff hours (quarter)
28,338
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
6
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.7 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
40
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.2 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.2 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
81
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Contractor staffing
Total hours from contractors
10%
2,820 contractor hours this quarter
Certified Nursing Assistant: 26
Licensed Practical Nurse: 23
Respiratory Therapy Technician: 7
Physical Therapy Assistant: 5
Qualified Social Worker: 5
Speech Language Pathologist: 3
Occupational Therapy Aide: 1
Occupational Therapy Assistant: 1
Medical Director: 1
Physical Therapy Aide: 1
Staff by category
| Certified Nursing Assistant | 55 | 26 | 81 | 16,086 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 17 | 23 | 40 | 6,418 | 91 | 100% | 10.2 |
| RN Director of Nursing | 3 | 0 | 3 | 1,064 | 65 | 71% | 8.2 |
| Registered Nurse | 6 | 0 | 6 | 860 | 83 | 91% | 7.7 |
| Dental Services Staff | 3 | 0 | 3 | 841 | 65 | 71% | 8.2 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 553 | 67 | 74% | 7.9 |
| Other Dietary Services Staff | 1 | 0 | 1 | 529 | 69 | 76% | 7.7 |
| Physical Therapy Assistant | 0 | 5 | 5 | 492 | 68 | 75% | 7 |
| Nurse Practitioner | 2 | 0 | 2 | 466 | 54 | 59% | 8.1 |
| Administrator | 1 | 0 | 1 | 441 | 57 | 63% | 7.7 |
| Qualified Social Worker | 0 | 5 | 5 | 433 | 59 | 65% | 7.3 |
| Speech Language Pathologist | 0 | 3 | 3 | 76 | 16 | 18% | 4.5 |
| Medical Director | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
| Occupational Therapy Aide | 0 | 1 | 1 | 24 | 3 | 3% | 8 |
| Physical Therapy Aide | 0 | 1 | 1 | 7 | 2 | 2% | 3.4 |
81 Certified Nursing Assistant
% of Days
100%
40 Licensed Practical Nurse
% of Days
100%
3 RN Director of Nursing
% of Days
71%
6 Registered Nurse
% of Days
91%
3 Dental Services Staff
% of Days
71%
7 Respiratory Therapy Technician
% of Days
74%
1 Other Dietary Services Staff
% of Days
76%
5 Physical Therapy Assistant
% of Days
75%
2 Nurse Practitioner
% of Days
59%
1 Administrator
% of Days
63%
5 Qualified Social Worker
% of Days
65%
3 Speech Language Pathologist
% of Days
18%
1 Medical Director
% of Days
3%
1 Occupational Therapy Assistant
% of Days
3%
1 Occupational Therapy Aide
% of Days
3%
1 Physical Therapy Aide
% of Days
2%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
69
Medicare
8
11.6% of residents
Medicaid
50
72.5% of residents
Private pay or other
11
15.9% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
10.4
11% better than Louisiana averageLouisiana average: 11.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.3
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
18.3
10% better than Louisiana averageLouisiana average: 20.4
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
20.0%
Percent of long-stay residents whose need for help with daily activities has increased
20.0%
In line with Louisiana averageLouisiana average: 20.5%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
21.8%
Percent of long-stay residents whose ability to move independently worsened
21.8%
7% better than Louisiana averageLouisiana average: 23.5%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
13.1%
23% better than Louisiana averageLouisiana average: 17.1%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
Percent of long-stay residents experiencing one or more falls with major injury
2.9%
16% better than Louisiana averageLouisiana average: 3.5%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.6%
Percent of long-stay high risk residents with pressure ulcers
6.6%
In line with Louisiana averageLouisiana average: 6.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.0%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Louisiana averageLouisiana average: 2.7%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
0.9%
Percent of long-stay residents who lose too much weight
0.9%
82% better than Louisiana averageLouisiana average: 5.1%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.0%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than Louisiana averageLouisiana average: 1.6%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
13.8%
Percent of long-stay residents who received an antipsychotic medication
13.8%
33% better than Louisiana averageLouisiana average: 20.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
9% better than Louisiana averageLouisiana average: 91.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Louisiana averageLouisiana average: 94.9%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.6%
21% better than Louisiana averageLouisiana average: 82.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
2.6%
Percent of short-stay residents who newly received an antipsychotic medication
2.6%
16% better than Louisiana averageLouisiana average: 3.1%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
96.7%
27% better than Louisiana averageLouisiana average: 76.2%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for The Encore Healthcare and Rehabilitation Center based on CMS SNF Cost Reports.
Occupancy Rate
93.8%
↓ 0.2pp vs 2022
Net Income
$728.5K
↑ ~$77.7K vs 2022
Total Payroll
$3.3M
↑ ~$623.6K vs 2022
Profit Margin
8.1%
↑ 0.3pp vs 2022
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