The Gardens of Rose Hill
The Gardens of Rose Hill
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The Gardens of Rose Hill accepts Medicaid.
Overview of The Gardens of Rose Hill
The Gardens of Rose Hill is a 45-bed assisted living and secured living community at 571 S. Sycamore Street, Rose Hill, Duplin County, North Carolina. It accepts Medicaid, offers rehabilitation services and respite care with 24-hour staffing, and holds a 3-star state rating tied for 40th of 138 North Carolina facilities. The community provides restaurant-style dining, library, entertainment room, outdoor common areas, housekeeping, transportation, and structured daily activities.
Physical plant maintenance and medication management deficiencies define The Gardens of Rose Hill’s regulatory history. Over eight years and ten inspections, the facility averaged 5.3 deficiencies annually, 2 percent above North Carolina’s 5.2-deficiency benchmark. The most recent August 7, 2025 follow-up survey found one deficiency: five heat pumps remain non-operational with corridor temperatures at 78 to 79 degrees Fahrenheit, approaching egress limits. This deficiency had not been corrected from May 2025.
Building systems failures span electrical, fire safety, and HVAC infrastructure. May 2025 construction survey identified five deficiencies uncorrected from prior years: electrical outlets in wet locations lacked ground fault interrupters and proper in-use covers; fire safety components including rusted sprinkler escutcheons and a non-operational fire alarm air compressor; a non-functional left hot water heater in the 200 hall mechanical room; five non-operational heat pumps; and a non-functional soiled utility room exhaust fan. August 2023 documented additional building maintenance gaps including missing tiles and stained grout in the SPA shower, unprotected GFCI outlets throughout laundry areas and behind water heaters, improper ice machine drain configuration, and non-functional spa and housekeeping closet exhaust fans. April 2019 cited 11 major deficiencies: unsecured cleaning agents in janitor closets, deteriorating exterior fascia, ceiling stains and mildew, broken concrete benches, missing fire rehearsal documentation, compromised fire-rated ceiling penetrations in attic smoke barrier walls and mechanical rooms, propped fire doors, malfunctioning GFCI receptacles, items stored to ceiling height restricting sprinkler clearances, and non-operational exhaust ventilation.
June 2015 revealed that an NFPA 13 wet sprinkler system had been non-operational since January 2014, requiring continuous fire watch; fire-rated walls and ceilings throughout the facility contained unsealed penetrations; cross-corridor doors failed to latch; kitchen range hood fire suppression was not inspected monthly; and ice machine drain lacked proper air gap.
Medication administration and health professional support gaps appear consistently. August 2024 found one resident without required quarterly licensed health professional evaluations; three of five sampled residents did not receive ordered medications and vital sign checks were not documented. June 2022 documented medication aide failures to observe residents taking medications and errors with topical pain medications. January 2020 annual and complaint investigation found one resident did not receive six ordered medications and a steroid cream was left unattended in another resident’s room; the kitchen failed contamination protection standards with rusty shelves, undated items, and grease accumulation.
No substantiated complaint investigations appear in the record. No fines or license suspensions have been imposed.
Families should ask about corrections implemented following the August 2025 HVAC deficiency, the sprinkler system maintenance deficiency from June 2015, and medication administration monitoring protocols.
45-bed community Rank #315 / 390Bed count — State benchmarkedThis home is ranked 315th out of 390 homes in North Carolina for bed count. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score: 26 / 100 Rank #339 / 572Walk Score — State benchmarkedThis home is ranked 339th out of 572 homes in North Carolina for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
StatusActive
CountyDuplin
License NumberHAL-031-019
Secured Perimeter
Emergency SystemsEmergency Alert System
Safety FeaturesControlled access, monitored common spaces, trained staff available 24/7
Accept Medicaid
Rehabilitation Services
Respite Care
24-Hour Staffing
Secured Living
Housekeeping
Transportation Services
Maintenance
Restaurant-Style Dining
Library
Entertainment Room
Outdoor Common Area
ActivitiesStructured daily activities, personalized care plans
Food DescriptionHealthy, balanced meals prepared to meet dietary needs while offering flavor, variety, and an enjoyable dining experience.
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
Since 2015 · 11 years of data
42 deficiencies
20 inspections
0 penalties
16 inspections with deficiencies
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2015 vs. North Carolina state average
Overall vs. NC average
0 Worse
No metrics in this bucket.
6 Better
Metrics better than North Carolina average:
• Total deficiencies (9% below)
• Deficiencies per year (10% below)
• Deficiencies per inspection (5% below)
• Total inspections (5% below)
• Inspections with deficiencies (16% below)
• Inspection deficiency rate (11% below)
• Total deficiencies (9% below)
• Deficiencies per year (10% below)
• Deficiencies per inspection (5% below)
• Total inspections (5% below)
• Inspections with deficiencies (16% below)
• Inspection deficiency rate (11% below)
Latest Inspection
August 7, 2025
Follow Up
Deficiencies
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 42 | 46 | This facility has 9% fewer total deficiencies than a typical North Carolina nursing home (42 vs. NC avg 46).↓ 9% better |
|
Deficiencies per year
Average deficiencies per year since 2015.
| 3.8 | 4.2 | This facility has 10% fewer deficiencies per year than a typical North Carolina nursing home (3.8 vs. NC avg 4.2).↓ 10% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.1 | 2.2 | This facility has 5% fewer deficiencies per inspection than a typical North Carolina nursing home (2.1 vs. NC avg 2.2).↓ 5% better |
Inspections
| This Facility | NC Average | vs. NC Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 20 | 21 | This facility has 5% fewer total inspections than a typical North Carolina nursing home (20 vs. NC avg 21).↓ 5% better |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 16 | 19 | This facility has 16% fewer inspections with deficiencies than a typical North Carolina nursing home (16 vs. NC avg 19).↓ 16% better |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 80% | 90% | This facility has 10 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (80% vs. NC avg 90%).↓ 10% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- August 7, 2025 follow-up survey found HVAC equipment still not maintained, with 5 heat pumps inoperable and corridor temperatures near 80°F, failing to correct prior deficiencies.
- May 13, 2025 construction survey cited 5 deficiencies including unsafe electrical outlets, fire safety equipment failures, plumbing and HVAC issues, and non-functioning exhaust fans.
- August 14, 2024 annual inspection found medication administration errors for 3 residents and missed quarterly licensed health professional support evaluations.
Places of interest near The Gardens of Rose Hill
130.9 miles from city center
Estimated distance in miles from Rose Hill's city center to The Gardens of Rose Hill's address, calculated via Google Maps.
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Financial Assistance for
Nursing Home in North Carolina
The Gardens of Rose Hill is located in Rose Hill, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.
Compare Nursing Home around North Carolina
The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
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Frequently Asked Questions about The Gardens of Rose Hill
Is The Gardens of Rose Hill in a walkable area?
The Gardens of Rose Hill has a walk score of 26. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
What is the license number of The Gardens of Rose Hill?
According to NC state health department records, The Gardens of Rose Hill's license number is HAL-031-019.
What is the overall rating for The Gardens of Rose Hill?
The Gardens of Rose Hill received a 3-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.
How many beds does The Gardens of Rose Hill have?
The Gardens of Rose Hill has 45 beds.
Are there photos of The Gardens of Rose Hill?
Yes — there are 4 photos of The Gardens of Rose Hill in the photo gallery on this page.
What is the address of The Gardens of Rose Hill?
The Gardens of Rose Hill is located at 571 S. Sycamore Street Rose Hill, NC 28458.
What is the phone number of The Gardens of Rose Hill?
(910) 289-2435 will put you in contact with the team at The Gardens of Rose Hill.
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