The Hickman
Nursing Home · Pennsylvania, PA

Overview of The Hickman

The Hickman is a personal care home located in West Chester, PA. It offers a harmonious blend of historical charm and contemporary comfort, providing services such as personal care, memory care, and independent living. The community focuses on individualized attention and a vibrant lifestyle for its residents.
Bed community size
125-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 98 / 100
Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

About this community

Occupancy

Occupancy rate
60%
Lower than the Pennsylvania average: 78.7%
Occupied beds
75 / 125
Average residents per home in Pennsylvania 103 per day

License Details

Facility TypePersonal Care Homes
StatusLicensed
Expiration13/03/2026
CountyChester
License Number140930

Ownership & Operating Entity

Owner NameThe Hickman Friends Senior Community Of West Chester
Profit StatusNon-Profit

Therapy & Rehabilitation

1 service
Respite Care

State Inspection Report (PA)

October 1, 2025
111 Total Daily Staff
84 Waking Staff
1 Resident Support Staff
69 Residents Served
12 Current Residents

Secured Dementia Care Unit (PA)

Darlington
26 Capacity
21 Residents Served

Resident Conditions (PA)

Age 60+ 69 (100%)
Mobility Need 41 (59%)
Physical Disability 7 (10%)

Amenities & Lifestyle

Specific ProgramsPersonal Care, Independent Plus+, Short-Term Respite Stay

Dining & Nutrition

Food DescriptionResidents enjoy chef-prepared meals.

Contact The Hickman

Inspection History

In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.

Since 2021 · 5 years of data 60 citations 2 complaints 8 inspections 1 waiver

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. Pennsylvania state average
Overall vs. PA average 1 Worse Metrics worse than Pennsylvania average:
• Citations per inspection (32% above)
7 Better Metrics better than Pennsylvania average:
• Total citations (5% below)
• Citations per year (5% below)
• Total inspections (27% below)
• Inspections with citations (38% below)
• Inspection citation rate (14% below)
• Total complaints (50% below)
• Complaints per year (50% below)
Latest Inspection January 25, 2024 Complaint Investigation

Citations Info Citations are formal regulatory issues recorded during state inspections.

MetricThis FacilityPA Averagevs. PA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 6063 This facility has 5% fewer total citations than a typical Pennsylvania nursing home (60 vs. PA avg 63).↓ 5% better
Citations per year Info Average citations per year since 2021. 1212.6 This facility has 5% fewer citations per year than a typical Pennsylvania nursing home (12 vs. PA avg 12.6).↓ 5% better
Citations per inspection Info Average citations per inspection. 7.55.7 This facility has 32% more citations per inspection than a typical Pennsylvania nursing home (7.5 vs. PA avg 5.7).↑ 32% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

MetricThis FacilityPA Averagevs. PA Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 811 This facility has 27% fewer total inspections than a typical Pennsylvania nursing home (8 vs. PA avg 11).↓ 27% better
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 58 This facility has 38% fewer inspections with citations than a typical Pennsylvania nursing home (5 vs. PA avg 8).↓ 38% better
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 63%73% This facility has 10 percentage points lower inspection citation rate than a typical Pennsylvania nursing home (63% vs. PA avg 73%).↓ 10% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

MetricThis FacilityPA Averagevs. PA Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 24 This facility has 50% fewer total complaints than a typical Pennsylvania nursing home (2 vs. PA avg 4).↓ 50% better
Complaints per year Info Average complaints per year since 2021. 0.40.8 This facility has 50% fewer complaints per year than a typical Pennsylvania nursing home (0.4 vs. PA avg 0.8).↓ 50% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on January 25, 2024, identified deficiencies related to staff fire safety orientation, incomplete resident medical evaluations, and missing elements in resident support plan assessments. Earlier inspections showed a mix of findings, with some inspections noting no deficiencies and others citing issues in areas such as medication management, staff training, food safety, and environmental safety. Prior reports included deficiencies involving medication administration errors, incomplete staff training, and safety concerns like unlocked poisonous materials and inadequate emergency preparedness. Complaint investigations were mostly unsubstantiated, with no enforcement actions, fines, or license suspensions listed in the available reports. The facility has shown some improvement in addressing prior deficiencies, though recent inspections continue to note areas needing attention, particularly in staff training and resident care documentation.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Financial Assistance for
Nursing Home in Pennsylvania

The Hickman is located in WEST CHESTER, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Places of interest near The Hickman

Address 15.3 miles from city center Info Estimated distance in miles from West Chester's city center to The Hickman's address, calculated via Google Maps.

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Frequently Asked Questions about The Hickman

Who is the owner of The Hickman?

The legal owner and operator of The Hickman is The Hickman Friends Senior Community Of West Chester.

Is The Hickman in a walkable area?

The Hickman has a walk score of 98. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.

What is the license number of The Hickman?

According to PA state health department records, The Hickman's license number is 140930.

When does The Hickman's license expire?

According to PA state health department records, The Hickman's license expires on 13/03/2026.

What is the occupancy rate at The Hickman?

The Hickman's occupancy is 60%.

Does The Hickman operate as a for-profit or non-profit?

The Hickman is registered as a non-profit in PA.

How many beds does The Hickman have?

The Hickman has 125 beds.

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