The Hickman
About this community
Occupancy
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
1vs 0.9 avg↑ 11% higher than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average• Citations per inspection (32% above) 7 Better Metrics better than Pennsylvania average:
• Total citations (5% below)
• Citations per year (5% below)
• Total inspections (27% below)
• Inspections with citations (38% below)
• Inspection citation rate (14% below)
• Total complaints (50% below)
• Complaints per year (50% below)
Citations
Citations are formal regulatory issues recorded during state inspections.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
| 60 | 63 | This facility has 5% fewer total citations than a typical Pennsylvania nursing home (60 vs. PA avg 63).↓ 5% better |
|
Citations per year
| 12 | 12.6 | This facility has 5% fewer citations per year than a typical Pennsylvania nursing home (12 vs. PA avg 12.6).↓ 5% better |
|
Citations per inspection
| 7.5 | 5.7 | This facility has 32% more citations per inspection than a typical Pennsylvania nursing home (7.5 vs. PA avg 5.7).↑ 32% worse |
Inspections
State inspections evaluate whether the facility meets health and safety standards.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
| 8 | 11 | This facility has 27% fewer total inspections than a typical Pennsylvania nursing home (8 vs. PA avg 11).↓ 27% better |
|
Inspections with citations
| 5 | 8 | This facility has 38% fewer inspections with citations than a typical Pennsylvania nursing home (5 vs. PA avg 8).↓ 38% better |
|
Inspection citation rate
| 63% | 73% | This facility has 10 percentage points lower inspection citation rate than a typical Pennsylvania nursing home (63% vs. PA avg 73%).↓ 10% better |
Complaints & Investigations
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
| 2 | 4 | This facility has 50% fewer total complaints than a typical Pennsylvania nursing home (2 vs. PA avg 4).↓ 50% better |
|
Complaints per year
| 0.4 | 0.8 | This facility has 50% fewer complaints per year than a typical Pennsylvania nursing home (0.4 vs. PA avg 0.8).↓ 50% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on January 25, 2024, identified deficiencies related to staff fire safety orientation, incomplete resident medical evaluations, and missing elements in resident support plan assessments. Earlier inspections showed a mix of findings, with some inspections noting no deficiencies and others citing issues in areas such as medication management, staff training, food safety, and environmental safety. Prior reports included deficiencies involving medication administration errors, incomplete staff training, and safety concerns like unlocked poisonous materials and inadequate emergency preparedness. Complaint investigations were mostly unsubstantiated, with no enforcement actions, fines, or license suspensions listed in the available reports. The facility has shown some improvement in addressing prior deficiencies, though recent inspections continue to note areas needing attention, particularly in staff training and resident care documentation.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
Financial Assistance for
Nursing Home in Pennsylvania
The Hickman is located in WEST CHESTER, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Places of interest near The Hickman
15.3 miles from city center
Estimated distance in miles from West Chester's city center to The Hickman's address, calculated via Google Maps.
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Frequently Asked Questions about The Hickman
Who is the owner of The Hickman?
The legal owner and operator of The Hickman is The Hickman Friends Senior Community Of West Chester.
Is The Hickman in a walkable area?
The Hickman has a walk score of 98. Walker's paradise. Daily errands do not require a car, with many shops and services nearby.
What is the license number of The Hickman?
According to PA state health department records, The Hickman's license number is 140930.
When does The Hickman's license expire?
According to PA state health department records, The Hickman's license expires on 13/03/2026.
What is the occupancy rate at The Hickman?
The Hickman's occupancy is 60%.
Does The Hickman operate as a for-profit or non-profit?
The Hickman is registered as a non-profit in PA.
How many beds does The Hickman have?
The Hickman has 125 beds.
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