The Oaks
The Oaks
Overview of The Oaks
The Oaks is an 80-bed assisted living community situated at 3706 Knollridge Road in Salem, Roanoke County, Virginia, operating under the direction of administrator Deborah Conway. The facility holds an active state license through March 2027 and serves older adults in a neighborhood that scores 80 on walkability; high enough that residents can reach grocery stores, pharmacies, banks, and dining on foot. This positioning appeals to seniors who prefer proximity to community life rather than isolation.
Since opening in 2023, the facility has passed four state inspections without deficiencies or violations. Virginia’s Department of Social Services conducted renewal reviews in 2024 and 2025, a monitoring visit in late 2023, and an initial licensing survey in September 2023. Each assessment returned the same result: no compliance issues. For a newer community, this track record suggests operational discipline and attention to regulatory standards.
Gourmet breakfast arrives on the dining schedule from 8:30 to 9:30 each morning, handled on-site in the Breakfast Room. Pet-friendly policies accommodate residents who want to bring companions into the community. Respite care is available, offering temporary stays for families coordinating transition care or caregiver relief. For residents navigating cognitive decline, the facility provides memory care programming designed to support persons with dementia or Alzheimer’s disease.
The community fits independent or assisted-living residents who value walkable surroundings and want optional memory care and respite flexibility within a facility showing no regulatory red flags.
80-bed community Rank #218 / 371Bed count — State benchmarkedThis home is ranked 218th out of 371 homes in Virginia for bed count. Shows this facility's certified or reported bed count compared to other Virginia SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 80 / 100 Rank #46 / 449Walk Score — State benchmarkedThis home is ranked 46th out of 449 homes in Virginia for walk score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeAssisted Living Facility
StatusActive
ExpirationMarch 31, 2027
The Oaks is administrated by Deborah Conway.
Specific ProgramsLodging, Rooms, Suites & Cottages, Experiences, Pet Friendly, Offers, Specials, Packages, Add-Ons, Gift Certificates, Weddings
Food DescriptionA hot gourmet breakfast is served in the Breakfast Room between 8:30 and 9:30 am.
Meal ScheduleBreakfast 8:30-9:30 AM
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Since 2023 · 3 years of data
4 inspections
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Virginia state average
Overall vs. VA average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Virginia average:
• Total inspections (71% below)
• Total inspections (71% below)
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 4 | 14 | This facility has 71% fewer total inspections than a typical Virginia assisted living residence (4 vs. VA avg 14).↓ 71% better |
Places of interest near The Oaks
0.0 miles from city center
Estimated distance in miles from Salem's city center to The Oaks's address, calculated via Google Maps.
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Financial Assistance for
Assisted Living in Virginia
The Oaks is located in SALEM, Virginia.
Here are the financial assistance programs available to residents in Virginia.
Compare Assisted Living around Virginia
The information below is reported by the Virginia Department of Social Services and Department of Health.
Filter by care type
| Our Lady of the Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Roanoke (Gainsboro) | 127
Facility
127
VA AVG
98
Rank
#82 / 371 | No |
68
Facility
68
VA AVG
44
Rank
#74 / 449 | - | Meagan Seale |
87.4%
Facility
87.4%
VA AVG
70.8%
Rank
#59 / 297 | A+ | 20 | 55%
Facility
55%
VA AVG
64.3%
Rank
#161 / 332 | 7
Facility
7
VA AVG
7
Rank
#229 / 332 | 58
Facility
58
VA AVG
32
Rank
#291 / 332 | 2.9
Facility
2.9
VA AVG
2.3
Rank
#259 / 332 |
| Sunrise of Fairfax |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fairfax (Boulevard Estates) | 107
Facility
107
VA AVG
98
Rank
#125 / 371 | Yes |
61
Facility
61
VA AVG
44
Rank
#105 / 449 | Studio / Suite / 1 Bed / 2 Bed | Ms. Jordan Kay |
67.3%
Facility
67.3%
VA AVG
70.8%
Rank
#187 / 297 | A- | 16 | 56.3%
Facility
56.3%
VA AVG
64.3%
Rank
#166 / 332 | 7
Facility
7
VA AVG
7
Rank
#229 / 332 | 23
Facility
23
VA AVG
32
Rank
#206 / 332 | 1.4
Facility
1.4
VA AVG
2.3
Rank
#158 / 332 |
| Sunrise of Hunter Mill |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Oakton | 100
Facility
100
VA AVG
98
Rank
#145 / 371 | Yes |
70
Facility
70
VA AVG
44
Rank
#65 / 449 | - | Ms. Isha Subedi |
71.0%
Facility
71.0%
VA AVG
70.8%
Rank
#159 / 297 | A- | 9 | 88.9%
Facility
88.9%
VA AVG
64.3%
Rank
#302 / 332 | 1
Facility
1
VA AVG
7
Rank
#67 / 332 | 16
Facility
16
VA AVG
32
Rank
#173 / 332 | 1.8
Facility
1.8
VA AVG
2.3
Rank
#190 / 332 |
| The Oaks |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Salem | 80
Facility
80
VA AVG
98
Rank
#218 / 371 | No |
80
Facility
80
VA AVG
44
Rank
#46 / 449 | - | Deborah Conway | - | - | 4 | 0%
Facility
0%
VA AVG
64.3%
Rank
#1 / 332 | 0
Facility
0
VA AVG
7
Rank
#1 / 332 | 0
Facility
0
VA AVG
32
Rank
#1 / 332 | 0.0
Facility
0.0
VA AVG
2.3
Rank
#1 / 332 |
| Hickory Hill Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Burkeville | 80
Facility
80
VA AVG
98
Rank
#218 / 371 | No |
0
Facility
0
VA AVG
44
Rank
#438 / 449 | 1 Bed / 2 Bed | Ms. Laura D. Glasscock |
91.3%
Facility
91.3%
VA AVG
70.8%
Rank
#34 / 297 | - | 17 | 41.2%
Facility
41.2%
VA AVG
64.3%
Rank
#104 / 332 | 8
Facility
8
VA AVG
7
Rank
#252 / 332 | 26
Facility
26
VA AVG
32
Rank
#214 / 332 | 1.5
Facility
1.5
VA AVG
2.3
Rank
#166 / 332 |
Frequently Asked Questions about The Oaks
Is The Oaks in a walkable area?
The Oaks has a walk score of 80. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
When does The Oaks's license expire?
According to VA state health department records, The Oaks's license expires on March 31, 2027.
Who is the administrator of The Oaks?
Deborah Conway is the administrator of The Oaks.
How many beds does The Oaks have?
The Oaks has 80 beds.
Has The Oaks had any recent deficiencies or citations?
The Oaks has had 4 recently reported deficiencies.
Are there photos of The Oaks?
Yes — there are 12 photos of The Oaks in the photo gallery on this page.
What is the address of The Oaks?
The Oaks is located at 3706 Knollridge Road.
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