The Oaks
The Oaks
Overview of The Oaks
The Oaks is an 80-bed assisted living community situated at 3706 Knollridge Road in Salem, Roanoke County, Virginia, operating under the direction of administrator Deborah Conway. The facility holds an active state license through March 2027 and serves older adults in a neighborhood that scores 80 on walkability; high enough that residents can reach grocery stores, pharmacies, banks, and dining on foot. This positioning appeals to seniors who prefer proximity to community life rather than isolation.
Since opening in 2023, the facility has passed four state inspections without deficiencies or violations. Virginia’s Department of Social Services conducted renewal reviews in 2024 and 2025, a monitoring visit in late 2023, and an initial licensing survey in September 2023. Each assessment returned the same result: no compliance issues. For a newer community, this track record suggests operational discipline and attention to regulatory standards.
Gourmet breakfast arrives on the dining schedule from 8:30 to 9:30 each morning, handled on-site in the Breakfast Room. Pet-friendly policies accommodate residents who want to bring companions into the community. Respite care is available, offering temporary stays for families coordinating transition care or caregiver relief. For residents navigating cognitive decline, the facility provides memory care programming designed to support persons with dementia or Alzheimer’s disease.
The community fits independent or assisted-living residents who value walkable surroundings and want optional memory care and respite flexibility within a facility showing no regulatory red flags.
80-bed community Rank #214 / 371Bed count — State benchmarkedThis home is ranked 214th out of 371 homes in Virginia. Shows this facility's certified or reported bed count compared to other Virginia facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 80 / 100 Rank #46 / 449Walk Score — State benchmarkedThis home is ranked 46th out of 449 homes in Virginia. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Virginia facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Virginia that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
About this community
Facility TypeAssisted Living Facility
StatusActive
ExpirationMarch 31, 2027
The Oaks is administered by Deborah Conway.
Inspection History
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
Since 2023 · 3 years of data
4 inspections
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2023 vs. Virginia state average
Overall vs. VA average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Virginia average:
• Total inspections (71% below)
• Total inspections (71% below)
Inspections
|
This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
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Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
|
4 | 14 | This facility has 71% fewer total inspections than a typical Virginia assisted living residence (4 vs. VA avg 14).↓ 71% better |
Places of interest near The Oaks
0.0 miles from city center
Estimated distance in miles from Salem's city center to The Oaks's address, calculated via Google Maps.
Calculate Travel Distance to The Oaks
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Compare Assisted Living around the area
The information below is reported by the Virginia Department of Social Services and Department of Health.
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| Our Lady of the Valley |
AL
MC
NC
NH
RC
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Roanoke (Gainsboro) | 127 | No | A+ | 68 | Studio / 1 Bed |
| Sunrise of Fairfax |
AL
MC
RC
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Fairfax (Boulevard Estates) | 107 | Yes | A- | 61 | Studio / Suite / 1 Bed / 2 Bed |
| Sunrise of Hunter Mill |
AL
HC
MC
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Oakton | 100 | Yes | A- | 70 | Studio / 1 Bed / 2 Bed |
| The Oaks |
AL
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Salem | 80 | No | - | 80 | - |
| Hickory Hill Retirement Community |
AL
IL
MC
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Burkeville | 80 | No | - | 0 | 1 Bed / 2 Bed |
Frequently Asked Questions about The Oaks
Is The Oaks in a walkable area?
The Oaks has a walk score of 80. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
When does The Oaks's license expire?
According to VA state health department records, The Oaks's license expires on March 31, 2027.
Who is the administrator of The Oaks?
Deborah Conway is the administrator of The Oaks.
How many beds does The Oaks have?
The Oaks has 80 beds.
Has The Oaks had any recent deficiencies?
The Oaks has had 4 recently reported deficiencies.
Are there photos of The Oaks?
Yes — there are 12 photos of The Oaks in the photo gallery on this page.
What is the address of The Oaks?
The Oaks is located at 3706 Knollridge Road, Salem, VA 24153.
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