The Oaks at Denville

Nursing Home, Assisted Living, Home Care, Independent Living & Skilled Nursing · Denville, NJ

CMS overall rating

19 Pocono Road, Denville, NJ 07834 View map

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The Oaks at Denville accepts Medicare, Medicaid, and private pay.

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The Oaks at Denville accepts Medicare, Medicaid, and private pay.

Overview of The Oaks at Denville

The Oaks at Denville is a 34-bed skilled nursing facility at 19 Pocono Road in Denville, New Jersey. It’s operated by Springpoint at Denville, a non-profit part of the Springpoint Senior Living network. Medicare, Medicaid, and private pay are welcomed. Set within a continuing care retirement community spanning independent living, assisted living, and skilled nursing, the facility provides skilled nursing, memory care, rehabilitation, and respite services in Morris County. Occupancy stands at 79 percent, aligned with New Jersey’s 77 percent average.

CMS scores the facility 4 stars, with a staffing sub-rating 61.3 percent above New Jersey average, the strongest sub-rating among the four. Nurse hours run 4h 58m per resident per day, 27 percent above state average, placing the facility 22nd of 274 New Jersey SNFs. Across inspections since 2021, the facility averaged 6 deficiencies per year, 15 percent above 5.2 state average. A November 2023 complaint investigation substantiated a bed rail safety failure that resulted in bruising to a resident; the facility initiated corrective action, and the latest inspection in November 2025 had no deficiencies. No fines, immediate jeopardy findings, or enforcement actions exist. The Springpoint network affiliation and the facility’s small size of 34 licensed beds are ideal for residents seeking a closely staffed, non-profit skilled nursing setting within a larger CCRC campus.

The community in Morris County fits older adults wanting skilled nursing or memory care within a Springpoint Life Plan community.

Facility Direct Line (973) 586-5000

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours breakdown

Hours per resident per day — compared to state averages

Total nursing care / resident

4h 58m per day

vs avg

0 of 6 metrics below state avg

Standout metric Physical Therapist is +262% above state avg

Staff type	Hours / Day / Resident	vs state avg
Registered Nurse (RN) RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.	1h 32m per day	▲ 125% State avg: 41m per day · National avg: 41m per day
LPN / LVN Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.	59m per day	▲ 6% State avg: 56m per day · National avg: 52m per day
Nurse Aide Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.	2h 54m per day	▲ 30% State avg: 2h 14m per day · National avg: 2h 20m per day
Weekend Total Nursing Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.	5h 11m per day	▲ 50% State avg: 3h 27m per day · National avg: 3h 26m per day
Physical Therapist Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.	22m per day	▲ 262% State avg: 6m per day · National avg: 4m per day
Weekend RN Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.	1h 13m per day	▲ 152% State avg: 29m per day · National avg: 28m per day

Capacity and availability

65 days

34-bed community

A moderately sized community that may balance personal attention with shared amenities and social activities.

Walk Score: 45 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate

79%

Similar to the New Jersey average: 77%

Occupied beds

27 / 34

Average occupied beds in New Jersey homes 119 beds

Facility TypeAssisted Living Residence

StatusActive

ExpirationApril 30, 2027

License Number60a002

CMS Certification Number315329

The Oaks at Denville is administered by Ms. Helene Unger.

Owner NameSpringpoint At Denville, Inc

Rehabilitation Services

Respite Care

Licensed Nurses/CNAs

Since 2021 · 5 years of data 24 deficiencies 4 inspections

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New Jersey state average

Overall vs. NJ average

Latest Inspection November 20, 2025

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NJ Average	vs. NJ Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	24	18	This facility has 33% more total deficiencies than a typical New Jersey assisted living residence (24 vs. NJ avg 18).↑ 33% worse
Deficiencies per year Average deficiencies per year since 2021.	4.8	3.6	This facility has 33% more deficiencies per year than a typical New Jersey assisted living residence (4.8 vs. NJ avg 3.6).↑ 33% worse
Deficiencies per inspection Average deficiencies per inspection.	6	2	This facility has 200% more deficiencies per inspection than a typical New Jersey assisted living residence (6 vs. NJ avg 2).↑ 200% worse

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NJ Average	vs. NJ Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	4	9	This facility has had 56% fewer total inspections than the New Jersey average (4 vs. NJ avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 56% fewer
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	0	22	This facility has 100% fewer inspections with deficiencies than a typical New Jersey assisted living residence (0 vs. NJ avg 22).↓ 100% better
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	0%	244%	This facility has 244 percentage points lower inspection deficiency rate than a typical New Jersey assisted living residence (0% vs. NJ avg 244%).↓ 244% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

January 31, 2025 inspection found six deficiencies including dignity violations during wound care, unsecured medication carts, incomplete care plans, psychotropic medication monitoring failures, and kitchen sanitation issues.
November 8, 2023 routine and complaint investigations substantiated failure to assess and monitor bed rails safely, resulting in resident bruising and staff removal, plus multiple medication, infection control, and training deficiencies.
September 14, 2022 complaint investigation found the facility in substantial compliance with licensure standards, and the September 22, 2021 Covid-19 survey showed full infection control compliance.

Show Inspection Reports

Inspections since 2021

Total health inspections 3

State average N/A

Last Health inspection on Jan 2025

Total health citations

State average N/A

Citations per inspection

State average N/A

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

23 of 24 citations resulted from standard inspections; and 1 of 24 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 5 years)

Critical health citations

In line with State average

State average: N/A

Serious health citations

In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

23 moderate citations State average: N/A

1 minor citation State average: N/A

Citations history (last 5 years)

Nutrition moderate citation Jan 31, 2025

Corrected

Pharmacy moderate citation Jan 31, 2025

Corrected

Pharmacy moderate citation Jan 31, 2025

Corrected

Care Planning moderate citation Jan 31, 2025

Corrected

Total staff 210

Employees 210

Contractors 0

Staff to resident ratio 3.39 : 1

0% compared with State average

State average ratio: 0 : 0

Avg staff/day 49

Average shift 8.2 hours

0% compared with State average

State average: 0 hours

Total staff hours (quarter) 36,859

Nursing staff breakdown

9.6 hours

8.5 hours

9.4 hours

Contractor staffing

Total hours from contractors 0% — all staff are direct employees this quarter

Staff by category


Certified Nursing Assistant	82	82	15,530	92	100%	9.4
Registered Nurse	28	28	6,907	92	100%	9.6
Licensed Practical Nurse	60	60	5,308	92	100%	8.5
Respiratory Therapy Technician	9	9	1,944	92	100%	4.9
Other Dietary Services Staff	7	7	1,482	92	100%	6.9
Clinical Nurse Specialist	2	2	846	89	97%	7.1
Physical Therapy Aide	4	4	713	77	84%	6.1
Physical Therapy Assistant	4	4	670	74	80%	5.5
Mental Health Service Worker	2	2	600	56	61%	7.5
Nurse Practitioner	1	1	504	63	68%	8
Speech Language Pathologist	4	4	496	64	70%	4.1
Administrator	1	1	488	61	66%	8
Occupational Therapy Aide	1	1	488	61	66%	8
Dietitian	1	1	472	59	64%	8
Qualified Social Worker	2	2	333	80	87%	3.2
Medical Director	1	1	53	45	49%	1.2
Occupational Therapy Assistant	1	1	26	3	3%	8.5

82 Certified Nursing Assistant

% of Days 100%

28 Registered Nurse

% of Days 100%

60 Licensed Practical Nurse

% of Days 100%

9 Respiratory Therapy Technician

% of Days 100%

7 Other Dietary Services Staff

% of Days 100%

2 Clinical Nurse Specialist

% of Days 97%

4 Physical Therapy Aide

% of Days 84%

4 Physical Therapy Assistant

% of Days 80%

2 Mental Health Service Worker

% of Days 61%

1 Nurse Practitioner

% of Days 68%

4 Speech Language Pathologist

% of Days 70%

1 Administrator

% of Days 66%

1 Occupational Therapy Aide

% of Days 66%

1 Dietitian

% of Days 64%

2 Qualified Social Worker

% of Days 87%

1 Medical Director

% of Days 49%

1 Occupational Therapy Assistant

% of Days 3%

View All Staffing Data

Total fines amount $55K

29% lower than State average

State average: $77K

Number of fines 12

496% more fines than State average

State average: 2.0

Payment Denials 0

100% fewer payment denials than State average

State average: 0.1

Fines amount comparison

This facility $55K

State average $77K

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 8.1

19% worse than State average

State average: 6.8

Functional decline score 20.3

63% worse than State average

State average: 12.4

Long-stay resident measures

Above average State avg: 4.5

Need for Help with Daily Activities Increased 16.3%

62% worse than State average

State average: 10.1%

Low Risk Residents with Bowel/Bladder Incontinence 24.4%

53% worse than State average

State average: 16.0%

Falls with Major Injury 5.9%

143% worse than State average

State average: 2.4%

High Risk Residents with Pressure Ulcers 4.4%

28% better than State average

State average: 6.1%

Urinary Tract Infection 0.9%

10% better than State average

State average: 1.0%

Lost Too Much Weight 5.8%

24% worse than State average

State average: 4.6%

Depressive Symptoms 3.9%

66% better than State average

State average: 11.3%

Antipsychotic Use 7.8%

29% better than State average

State average: 11.1%

Pneumococcal Vaccine 100.0%

8% better than State average

State average: 93.0%

Influenza Vaccine 97.1%

In line with State average

State average: 97.2%

Hospitalizations per 1,000 days 6.57

216% worse than State average

State average: 2.08

ED visits per 1,000 days 0.24

79% better than State average

State average: 1.12

Short-stay resident measures

Significantly above average State avg: 3.8

Pneumococcal Vaccine 96.3%

22% better than State average

State average: 78.9%

Antipsychotic medication increase 0.3%

73% better than State average

State average: 1.2%

Influenza Vaccine 82.3%

In line with State average

State average: 80.1%

Re-hospitalized after SNF stay 32.7%

29% worse than State average

State average: 25.4%

Emergency department visits 6.4%

22% better than State average

State average: 8.2%

Falls with major injury 0.3%

61% better than State average

State average: 0.8%

Ability to care for self at discharge 46.7%

13% worse than State average

State average: 53.7%

Successful return to home or community 61.9%

22% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

70% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

29% of new residents, often for short stays.

Typical stay 4 - 5 months

Medicaid

1% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Total residents 62

Medicare

29% of residents

Medicaid

9.7% of residents

Private pay or other

61.3% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

CCRC

Part of a Continuing Care Retirement Community offering multiple care levels

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for The Oaks at Denville from 2012–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 59.7% ↑ 6.4pp vs 2022

Net Patient Income -$5.9M ↓ ~$811.7K vs 2022

Payroll Costs $10.5M ↓ ~$455.3K vs 2022

Operating Margin -23.2% ↓ 2.1pp vs 2022

Metric	2012	2013	2014	2015	2017	2018	2019	2020	2021	2022	2023
Occupancy %	96.1%	92.8%	92.6%	93.4%	84.1%	79.5%	80.9%	64.6%	56.7%	53.3%	59.7%
Beds	83	83	83	83	84	84	84	84	84	84	84
Net Income	-$3,701,420	-$27,992,853	$5,773,223	$672,311	$275,470	-$967,301	-$1,679,406	-$876,471	-$3,261,306	-$608,824	-$3,614,323
Gross Revenue	$35,230,534	$16,212,556	$35,146,554	$35,565,266	$29,901,081	$30,257,489	$30,222,769	$27,538,405	$26,346,839	$27,232,778	$29,053,043
Operating Expenses	$26,624,555	$27,408,101	$22,472,001	$25,730,793	$25,899,895	$27,081,931	$28,217,241	$27,266,296	$28,833,389	$29,121,244	$31,278,857
Net Patient Income	-$4,505,852	-$20,922,394	$1,738,357	-$1,049,203	-$1,095,790	-$1,833,238	-$3,060,502	-$3,484,249	-$5,563,221	-$5,079,954	-$5,891,618
Net Patient Revenue	$22,118,703	$6,485,707	$24,210,358	$24,681,590	$24,804,105	$25,248,693	$25,156,739	$23,782,047	$23,270,168	$24,041,290	$25,387,239
Payroll Costs	$7,938,860	$8,833,801	$12,176,511	$11,430,652	$12,424,020	$12,406,340	$12,623,810	$11,386,212	$11,368,693	$10,962,235	$10,506,954
Operating Margin %	-20.4%	-322.6%	7.2%	-4.3%	-4.4%	-7.3%	-12.2%	-14.7%	-23.9%	-21.1%	-23.2%
Medicare %	21.0%	32.3%	45.2%	44.7%	45.0%	47.9%	38.4%	38.5%	34.8%	20.9%	26.3%
Medicaid %	0.0%	0.0%	0.0%	0.0%	0.0%	0.1%	2.7%	1.4%	0.6%	6.8%	8.2%
Private %	79.0%	67.7%	54.8%	55.3%	55.0%	52.0%	58.9%	60.1%	64.6%	72.3%	65.5%
Net Patient Revenue/Day	$758	$230	$863	$872	$962	$1,036	$1,014	$1,197	$1,338	$1,472	$1,388
Cost/Day	$913	$972	$801	$909	$1,005	$1,112	$1,137	$1,372	$1,657	$1,784	$1,710
Avg Length of Stay	97.3 days	80.8 days	38.8 days	50.6 days	53.3 days	47.9 days	44.5 days	52.7 days	52.6 days	87.8 days	64.9 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$25.4M

Net patient income

-$5.9M

Nonprofit Nonprofit Corporation

Net patient revenue

$25.4M

Net patient income

-$5.9M

Other income

$2.6M

Payroll costs

$10.5M 41.4% of net patient revenue

Other operating costs

$20.8M

Total costs

$31.3M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (70% of admissions), and a typical Medicare stay runs around 23 days.

Coverage residents most often arrive under.

Medicare 70%

Private pay 29%

Medicaid 1%

Coverage residents most often leave under.

Medicare 61%

Private pay 37%

Medicaid 2%

0.3 miles from city center Estimated distance in miles from Denville's city center to The Oaks at Denville's address, calculated via Google Maps.

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The information below is reported by the New Jersey Department of Health, Health Facilities Evaluation and Licensing.


Job Haines Home	NH AL HC RC SNF	Bloomfield (Bloomfield Avenue)	-	40	-	85	Studio / 1 Bed / Private / Semi-Private Rooms
Fellowship Village	NH AL HC HOS IL MC SNF	Basking Ridge	-	67	-	25	Studio / 1 Bed / 2 Bed
CareOne at Livingston	NH AL MC RC SNF	Livingston (Passaic Avenue)	-	76	-	12	-
Laurel Circle	NH AL IL MC SNF	Bridgewater (Finderne)	-	35	-	37	-
The Oaks at Denville	NH AL HC IL SNF	Denville	-	34	-	45	-

Nursing Home Explorer

Who is the owner of The Oaks at Denville?

The Oaks at Denville is legally operated by Springpoint At Denville, Inc., and administered by Ms.. HELENE UNGER.

Is The Oaks at Denville in a walkable area?

The Oaks at Denville has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of The Oaks at Denville?

According to NJ state health department records, The Oaks at Denville's license number is 60a002.

When does The Oaks at Denville's license expire?

According to NJ state health department records, The Oaks at Denville's license expires on April 30, 2027.

What is the occupancy rate at The Oaks at Denville?

The Oaks at Denville's occupancy is 79%.

Does The Oaks at Denville operate as a for-profit or non-profit?

The Oaks at Denville is registered as a non-profit in NJ.

Who is the administrator of The Oaks at Denville?

Ms.. HELENE UNGER is the administrator of The Oaks at Denville.

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The Oaks at Denville

Overview of The Oaks at Denville

Quality ratings

Staffing hours breakdown

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Therapy & Rehabilitation

Staffing & Medical

Contact The Oaks at Denville

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the New Jersey state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

Health Inspection History

Inspections since 2021

Breakdown of citation severity (last 5 years)

Citations history (last 5 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

82 Certified Nursing Assistant

28 Registered Nurse

60 Licensed Practical Nurse

9 Respiratory Therapy Technician

7 Other Dietary Services Staff

2 Clinical Nurse Specialist

4 Physical Therapy Aide

4 Physical Therapy Assistant

2 Mental Health Service Worker

1 Nurse Practitioner

4 Speech Language Pathologist

1 Administrator

1 Occupational Therapy Aide

1 Dietitian

2 Qualified Social Worker

1 Medical Director

1 Occupational Therapy Assistant

Penalties and fines

Fines amount comparison

Fines amount comparison

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

CCRC

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

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