The Orchards Health Center
Nursing Home, Assisted Living, Memory Care, Respite Care & Skilled Nursing · Mission Viejo, CA

The Orchards Health Center

Nursing Home, Assisted Living, Memory Care, Respite Care & Skilled Nursing · Mission Viejo, CA

Overview of The Orchards Health Center

Operated by The Orchards HC LLC, The Orchards Health Center is a nursing home in Mission Viejo, California, offering assisted living, memory care, skilled nursing, and respite care in one community. Kelly Conk serves as the administrator. The community has been operating for more than 5 years. It has 90 beds, with current occupancy at 57%. The several levels of care allow residents to remain in the community as their needs change over time.

Daily support includes oversight from an on-call medical director, along with weekly housekeeping and personal laundry services. Restaurant-style meals are served daily. Residents who need memory support live in a dedicated memory care neighborhood with studio and one-bedroom apartments and shared gathering spaces. Recreational programs and mentally stimulating activities are part of the daily schedule, so residents can stay active, engaged, and socially connected.

The neighborhood has a Walk Score of 6, which is car-dependent. Most errands and outings require a vehicle. Residents and visiting family should plan on driving when leaving the community.

State inspections have shown The Orchards Health Center has been consistently compliant with regulatory standards over time. Families comparing senior living options should ask how the memory care neighborhood is staffed throughout the day and how care is tailored to residents with changing cognitive needs.

Bed community size
90-bed community Rank #845 / 1648Bed count — State benchmarkedThis home is ranked 845th out of 1648 homes in California for Bed Count. Shows this facility's certified or reported bed count compared to other California facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
5 years in operation Rank #994 / 1494Years in operation — State benchmarkedThis home is ranked 994th out of 1494 homes in California for Years In Operation. Shows how long this facility has been in operation compared to other California facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
An established community with some operational experience and growing routines.
Walk Score
Walk Score: 6 / 100 Rank #1998 / 2087Walk Score — State benchmarkedThis home is ranked 1998th out of 2087 homes in California for Walk Score. Shows how walkable this facility's neighborhood is compared to the average Walk Score across California facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Occupancy

Occupancy rate
57%
Rank #1236 / 1496Occupancy rate — State benchmarkedThis home is ranked 1236th out of 1496 homes in California for Occupancy. Shows this facility's occupancy rate versus the California average, with its Statewide rank out of 1496. Higher occupancy signals strong local demand and financial stability.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the California average: 72.8%
Occupied beds
51 / 90
Average occupied beds in California homes 87 beds

License Details

Facility TypeResidential Care Elderly
IssuanceNovember 24, 2020
CountyOrange

Ownership & Operating Entity

The Orchards Health Center is legally operated by The Orchards Hc LLC, and administered by Kelly Conk.

Additional Policies & Features

Pets not allowed

Contact The Orchards Health Center

Inspection History

In California, the Department of Social Services (for assisted living facilities) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

Inspection Score Info A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the California state average. The score below shows how many points this facility sits above or below the typical California nursing home score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

13 points above the California average for nursing homes (81/100)

Rank #185 / 1399 in California Inspection Score — State benchmarked This home is ranked 185th out of 1399 homes in California for Inspection Score. Shows this facility's inspection score compared to the California average among 1399 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking. This is a proprietary Assisted Living Magazine score. Inspection score: 94 out of 100. Letter grade A. 13 points above the California average for nursing homes (81/100)

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the California state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. California state average
Overall vs. CA average 0 Worse No metrics in this bucket. 1 At Avg Metrics at California average:
• Official inspections (at CA avg)
9 Better Metrics better than California average:
• Total citations (90% below)
• Serious citations (Type A) (100% below)
• Moderate citations (Type B) (75% below)
• Citations per year (90% below)
• Citations per inspection (97% below)
• Total visits (44% below)
• Complaint visits (85% below)
• Other visits (57% below)
• Complaint investigations (80% below)
Latest Inspection November 4, 2025

Citations Info Citations are formal regulatory issues recorded during state inspections.

This FacilityCA Averagevs. CA Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 110 This facility has 90% fewer total citations than a typical California nursing home (1 vs. CA avg 10).↓ 90% better
Serious citations (Type A) Info Citations that pose an immediate risk to resident health or safety. Type A citations are the most serious and typically require prompt corrective action. 03 This facility has 100% fewer serious citations (type a) than a typical California nursing home (0 vs. CA avg 3).↓ 100% better Rank #1 / 1160 Serious citations (Type A) — State benchmarked This home is ranked 1st out of 1160 homes in California for # of serious citations. Shows this facility's # of serious citations compared to the California average among 1160 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Moderate citations (Type B) Info Citations that do not pose an immediate risk but still represent a departure from required care or operational standards. 14 This facility has 75% fewer moderate citations (type b) than a typical California nursing home (1 vs. CA avg 4).↓ 75% better
Citations per year Info Average citations per year since 2021. 0.22 This facility has 90% fewer citations per year than a typical California nursing home (0.2 vs. CA avg 2).↓ 90% better
Citations per inspection Info Average citations per inspection. 0.13.3 This facility has 97% fewer citations per inspection than a typical California nursing home (0.1 vs. CA avg 3.3).↓ 97% better

Inspections & Visits Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityCA Averagevs. CA Avg
Total visits Info Combined count of complaint visits, other regulatory visits, and official scheduled inspections. 916 This facility has 44% fewer total visits than a typical California nursing home (9 vs. CA avg 16).↓ 44% better
Complaint visits Info On-site visits triggered by formal complaints filed by residents, families, or staff. 213 This facility has 85% fewer complaint visits than a typical California nursing home (2 vs. CA avg 13).↓ 85% better Rank #324 / 1388 Complaint visits — State benchmarked This home is ranked 324th out of 1388 homes in California for # of complaint visits. Shows this facility's # of complaint visits compared to the California average among 1388 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in California that report data for that category. Facilities without available data are excluded from the ranking.
Other visits Info Regulatory visits that are neither routine inspections nor complaint investigations — administrative check-ins, follow-up reviews, licensing-related visits. 37 This facility has 57% fewer other visits than a typical California nursing home (3 vs. CA avg 7).↓ 57% better
Official inspections Info Routine, scheduled inspections conducted by state regulators to evaluate whether the facility meets federal and state standards. 44 This facility has official inspections in line with the California average (4 vs. CA avg 4).— At avg
Complaint investigations Info On-site investigations triggered by complaints filed with California regulators. 210 This facility has 80% fewer complaint investigations than a typical California nursing home (2 vs. CA avg 10).↓ 80% better

Places of interest near The Orchards Health Center

Address 5.4 miles from city center Info Estimated distance in miles from Mission Viejo's city center to The Orchards Health Center's address, calculated via Google Maps. — 3.37 miles to nearest hospital (Providence Mission Hospital Mission Viejo)

Calculate Travel Distance to The Orchards Health Center

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The information below is reported by the California Department of Social Services and Department of Public Health.

CMS & CA Dept. of Health data

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Financial Assistance for
Nursing Home in California

The Orchards Health Center is located in Mission Viejo, California.
Here are the financial assistance programs available to residents in California.

Get Financial aid guidance

Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+
General California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
CA

County-managed; waitlists possible.

Benefits
In-home support (4-6 hours/day) Respite care (14 days/year) Meals (~$6/meal) Transportation (8 trips/month) Care management

In-Home Supportive Services (IHSS)

California IHSS

Age 65+
General California resident, Medicaid-eligible or low-income.
Income Limits ~$1,732/month individual, Medi-Cal threshold
Asset Limits $2,000 individual
CA

Can hire family as caregivers.

Benefits
Personal care (up to 283 hours/month) Homemaker services Respite (varies)

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+
General California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 38 counties; waitlists common.

Benefits
Case management Respite care (up to 10 days/year) Minor home mods (avg. $500) Adult day care (~$50/day)

Property Tax Postponement Program (PTP)

CA PTP

Age 62+
General California resident, own and live in home, 40% equity.
Income Limits (2025) ~$51,500/year household, adjusted annually
Asset Limits Equity-based; no strict asset cap.
CA

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Benefits
Property tax deferral (avg. $1,000-$3,000/year, varies by county)

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled
General California resident, Medi-Cal-eligible, nursing home-eligible.
Income Limits ~$2,829/month 300% FBR, individual
Asset Limits $2,000 individual
CA

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

Benefits
Personal care in ALFs (5-7 hours/day) Medication management Social services

California CARES Program

CA CARES

Age
General Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
Income Limits No strict limit; cost-sharing above ~$2,500/month threshold.
Asset Limits Not applicable; need-based.
CA

High demand in urban areas; complements IHSS respite.

Benefits
Respite care (up to 10 days/year) Counseling (4-6 sessions/year) Training (2-3 workshops/year) Supplies (~$200/year)

Frequently Asked Questions about The Orchards Health Center

Who is the owner of The Orchards Health Center?

The Orchards Health Center is legally operated by The Orchards Hc LLC, and administered by Kelly Conk.

Is The Orchards Health Center in a walkable area?

The Orchards Health Center has a walk score of 6. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the occupancy rate at The Orchards Health Center?

The Orchards Health Center's occupancy is 57%.

Are pets allowed at The Orchards Health Center?

No, The Orchards Health Center has a no-pet policy.

Who is the administrator of The Orchards Health Center?

Kelly Conk is the administrator of The Orchards Health Center.

How many beds does The Orchards Health Center have?

The Orchards Health Center has 90 beds.

Has The Orchards Health Center had any citations?

The Orchards Health Center has had 1 reported citation according to records from California Department of Social Services (CDSS).

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