The Park in Plano

Nursing Home
Overview of The Park in Plano

The Park in Plano, situated in Plano, TX, is a distinguished nursing home offering comprehensive healthcare services. Specializing in skilled nursing and rehabilitation, this community provides patient-centered care with a focus on nursing restorative programs. Residents benefit from a range of healthcare services, including wound care, diabetes management, medication management, and assistance with daily activities as needed. The Park in Plano is committed to ensuring the well-being and comfort of its residents through personalized care and professional services.

In addition to its healthcare focus, The Park in Plano offers a variety of amenities to enhance residents’ daily lives. Nutritious meals, housekeeping, sanitation, and laundry services contribute to a comfortable living environment. The community also provides transportation services for outside appointments, ensuring residents have access to essential healthcare resources. Engaging in a diverse array of social, physically, and mentally stimulating activities, residents at The Park in Plano can enjoy a fulfilling and vibrant lifestyle, fostering a sense of community and well-rounded care.

(972) 422-2214

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
2/5
Texas average: 2.8/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Texas average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
1/5
Texas average: 2.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
3/5
Texas average: 3.8/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 21m per day

This home provides 8% less nursing time per resident than the state average.

Texas average: 3h 38m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 31m per day 26m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 59m per day 57m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 1h 45m per day 2h 1m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 2h 58m per day 2h 59m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 4m per day 4m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 33m per day 21m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Texas average
Occupancy rate 58.1%
Residents per day (avg) 69
Occupancy rate
58.1%
Residents per day (avg)
69

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

23% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

50% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

27% of new residents, often for long-term daily care.

Typical stay 1 years

Finances and operations

Governmental home
Facility District
Home revenue
$7.5M
Surplus of revenue
$141.9K
Governmental home Facility District
Home revenue
$7,485,314.00
Surplus of revenue
$141,857.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$3.8M
51.1% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.5M
Total costs $7.3M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
43 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 79 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
BBB Rating
BBB Rating: D+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work

Services

MEDICARE/MEDICAID

About this community

License Status
Active
Facility Type
Nursing
License Date
January 4, 2025
License Expiration
January 4, 2028

Additional licensing details

License number: 308567
Year opened: 8/4/1982
CMS Certification Number: 675113
County: COLLIN

Ownership & operating entity

The Park in Plano is administrated by THOMAS KAY.

Management company: PLANO I ENTERPRISES, LLC
Owner: FANNIN COUNTY HOSPITAL AUTHORITY
Ownership type: HOSPITAL DISTRICT/AUTHORITY

Type Of Units

Medicare
10 units
Medicaid and Medicare
110 units
Total beds
120 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Complaint Handler
Administrator email: [email protected]

Types of Care at The Park in Plano

Skilled Nursing Respite Care Hospice Care
Contact The Park in Plano

Compare Nursing Homes around Plano

The information below is reported by the Texas Health and Human Services Commission.
Life Care Center of Plano
SNF

Nursing Homes 24/7 care needed

Plano
120
No
A+
83
-
57.2%
$11,183,567.00
$5,126,482.00
45.8%
73.70
3/5
3.6577
3/5
3/5
4/5
1
19
1
0%
+1%
-10%
The Park in Plano
HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Plano
120
No
D+
79
-
58.1%
$6,807,056.00
$3,823,556.00
56.2%
69.00
2/5
3.3539
3/5
1/5
3/5
-
35
-
+20%
-8%
-8%
Accel at Willow Bend
HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Plano
100
No
-
66
PF PLANO SNF OPS, LLC
77.8%
$14,297,993.00
$4,360,196.00
30.5%
75.70
2/5
3.4586
1/5
1/5
5/5
1
45
6
+27%
-5%
+23%
Landmark of Plano
MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Plano
160
No
-
60
LANDMARK OF PLANO REHABILITATION AND NURSING CENTER LLC
41.7%
$4,365,392.00
$2,970,474.00
68%
78.90
1/5
3.3088
2/5
1/5
4/5
2
41
3
-3%
-9%
-34%
New Life Care Homes
HC

Home Care

HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

Plano (Parkdale)
-
No
-
34
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near The Park in Plano

Address 2.2 miles from city center — 5.03 miles to nearest hospital (Baylor Scott & White Medical Center - Plano)

Address 3208 Thunderbird Ln, Plano, TX 75075

Calculate Travel Distance to The Park in Plano

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

100
Total Staff
98
Employees
2
Contractors
23,731
Total Hours (Quarter)
31
Avg Staff/Day
8.4
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse99.9 No
Licensed Practical Nurse228.3 No
Certified Nursing Assistant488.3 No
Staff by Category
Administration
2 staff
7.7hs shift avg
Nursing Staff
82 staff
8.6hs shift avg
Physicians & Practitioners
2 staff
8hs shift avg
Therapy Services
10 staff
6.7hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7.1hs shift avg
Dietary Services
1 staff
9.1hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
0.2%
of total hours from contractors
42 contractor hours this quarter
Occupational Therapy Aide: 1 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant4804810,71691100%8.3
Licensed Practical Nurse220225,7119099%8.3
Registered Nurse9091,9848897%9.9
RN Director of Nursing3031,1468796%11
Respiratory Therapy Technician3037607886%7.9
Administrator1015206571%8
Mental Health Service Worker1015206571%8
Nurse Practitioner1015126470%8
Dietitian1014294752%9.1
Qualified Social Worker2024075763%7.1
Physical Therapy Aide1013705864%6.4
Physical Therapy Assistant2023055156%4.8
Speech Language Pathologist3033033640%7.6
Occupational Therapy Aide01136910%4
Medical Director011633%2
Clinical Nurse Specialist101611%6

Health Inspection History

Inspections
Total health inspections 10

Texas average 7.4


Last Health inspection on Jun 2025

Total health citations 35
Citations per inspection
3.5

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

8 of 35 citations resulted from standard inspections; 14 of 35 resulted from complaint investigations; and 13 of 35 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Texas average

Texas average: 2


Serious Health citations More info 0
100% better than Texas average

Texas average: 0.4

0 critical citations More info Texas average: 2

0 serious citations More info Texas average: 0.4

35 moderate citations More info Texas average: 23

0 minor citations More info Texas average: 0.4
Citations history (last 3 years)
Care Planning moderate citation Jun 05, 2025
Corrected

Infection Control moderate citation Apr 30, 2025
Corrected

Pharmacy moderate citation Apr 30, 2025
Corrected

Infection Control moderate citation Jan 30, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit Corporation
Part of: Creative Solutions in Health Care
Resident Census by Payment Source
59 Total Residents
Medicare 2 (3.4%)
Medicaid 37 (62.7%)
Private Pay/Other 20 (33.9%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 12.6
46% worse than Texas average

Texas average: 8.6

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 26.4
64% worse than Texas average

Texas average: 16.0

Long-stay resident measures
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 24.6%
52% worse than Texas average

Texas average: 16.2%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 27.5%
69% worse than Texas average

Texas average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 27.1%
73% worse than Texas average

Texas average: 15.7%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 5.1%
58% worse than Texas average

Texas average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 5.4%
23% worse than Texas average

Texas average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.6%
104% worse than Texas average

Texas average: 0.8%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 0.5%
87% better than Texas average

Texas average: 3.5%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 2.6%
8% better than Texas average

Texas average: 2.9%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 3.1%
61% better than Texas average

Texas average: 7.9%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Texas average

Texas average: 97.3%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
In line with Texas average

Texas average: 97.9%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 4.06
91% worse than Texas average

Texas average: 2.13

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.05
49% better than Texas average

Texas average: 2.07

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.9%
9% better than Texas average

Texas average: 90.4%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 4.7%
221% worse than Texas average

Texas average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 98.1%
11% better than Texas average

Texas average: 88.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 30.4%
17% worse than Texas average

Texas average: 25.9%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 8.3%
31% better than Texas average

Texas average: 12.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Texas average

Texas average: 0.8%

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Financial Aid for Texas Seniors

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Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Large state; rural access challenges.

Texas Community Care Services

TX CCS

Age 60+, Texas resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; high demand in urban areas.

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+, TX resident; no income/asset limits.

None; donations encouraged.

Not assessed.

28 AAAs; includes Meals on Wheels in some areas.

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled, TX resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized, TX resident, low-income.

~$3,970/month (185% FPL).

Not assessed.

Priority for elderly/disabled; covers gas, electric, propane.

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

High rural demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+, unemployed, low-income, TX resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+, TX resident, homeowner (homestead).

None; tax-based eligibility.

Not assessed.

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+, TX resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

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