5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Peaks Health & Rehabilitation is a highly regarded nursing home in Flagstaff, AZ, that offers a wide range of care options, including memory care, long-term care, and rehabilitation. The community promotes a nurturing and home-like environment to avoid confusion and stress. Weekly housekeeping, scheduled transportation, and three chef-inspired meals are also provided to ensure residents have a worry-free lifestyle. Following a Montessori-inspired lifestyle approach for those with dementia, the community focuses on residents’ strengths and ensures they remain actively engaged.
A variety of life enrichment programs, including mind-stimulating games and social events, allow residents to have fun and improve their cognition. Residents’ safety is also prioritized, so emergency call pendants and a 24-hour team are also provided. The Museum of Northern Arizona, bus stops, and serene parks are also located nearby, providing residents with quick access to their leisure and travel. With its comprehensive care and extensive amenities, this nursing home has become one of the trusted choices for senior living in Arizona.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 55th out of 71 homes in Arizona for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 39m per day | ▼ 10% State avg: 43m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 17m per day | ▲ 22% State avg: 1h 3m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 1h 52m per day | ▼ 21% State avg: 2h 22m per day · National avg: 2h 21m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 29m per day | ▼ 4% State avg: 3h 38m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 8m per day | ▲ 28% State avg: 6m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 28m per day | ▼ 10% State avg: 31m per day · National avg: 29m per day |
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
26% more staff per resident than Arizona average
0% compared with Arizona average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 19 RN Staff are full-time employees. No contractors work on this role.
19
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.4 hoursAssists with medical care and medications.
22 total: 21 full-time employees and 1 contractor.
22
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.2 hoursHelps with daily care and mobility.
All 43 CNA Staff are full-time employees. No contractors work on this role.
43
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
534 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 43 | 0 | 43 | 9,998 | 92 | 100% | 9.6 |
| Licensed Practical Nurse | 21 | 1 | 22 | 6,888 | 92 | 100% | 9.2 |
| Registered Nurse | 19 | 0 | 19 | 2,510 | 92 | 100% | 8.4 |
| Physical Therapy Assistant | 8 | 0 | 8 | 2,362 | 82 | 89% | 7 |
| Speech Language Pathologist | 6 | 2 | 8 | 1,186 | 89 | 97% | 6.9 |
| Dental Services Staff | 3 | 0 | 3 | 913 | 64 | 70% | 8 |
| Respiratory Therapy Technician | 3 | 1 | 4 | 690 | 82 | 89% | 5.4 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 504 | 63 | 68% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 448 | 57 | 62% | 7.9 |
| Dietitian | 2 | 0 | 2 | 383 | 63 | 68% | 6.1 |
| Qualified Social Worker | 3 | 0 | 3 | 223 | 43 | 47% | 5.2 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 48 | 6 | 7% | 8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
90% lower than Arizona averageArizona average: $30K
40% fewer fines than Arizona averageArizona average: 1.7
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Arizona averageArizona average: 0.1
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
8% better than Arizona averageArizona average: 91.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.1%
91% better than Arizona averageArizona average: 1.0%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.1%
7% better than Arizona averageArizona average: 87.3%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
19.9%
19% better than Arizona averageArizona average: 24.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
18.8%
76% worse than Arizona averageArizona average: 10.7%
Percentage of SNF residents who experience falls with major injury during their stay.
1.6%
109% worse than Arizona averageArizona average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
72.5%
35% better than Arizona averageArizona average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
61.4%
21% better than Arizona averageArizona average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
40% of new residents, usually for short-term rehab.
60% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
51Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for The Peaks Health & Rehabilitation from 2021–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #55 / 79Payroll — State benchmarkedThis home is ranked 55th out of 79 homes in Arizona. Shows total annual staff payroll benchmarked to the Arizona average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #59 / 79Payroll % — State benchmarkedThis home is ranked 59th out of 79 homes in Arizona. Shows payroll as a percentage of revenue versus the Arizona average. Well-run Arizona facilities typically land around 58–71% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Arizona that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Pets Allowed
Building Type: 3-story
Beauty Services
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
Most new residents arrive under private pay (60% of admissions), and a typical private pay stay runs around 17 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
3.2 miles from city center
Estimated distance in miles from Flagstaff's city center to The Peaks Health & Rehabilitation's address, calculated via Google Maps.
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The Peaks Health & Rehabilitation is located in Flagstaff, Arizona.
Here are the financial assistance programs available to residents in Arizona.
The Peaks Health & Rehabilitation is in the Coyote Springs neighborhood.
The Peaks Health & Rehabilitation has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.
The Peaks Health & Rehabilitation's occupancy is 88.8%.
The Peaks Health & Rehabilitation is registered as a for-profit.
Yes — there are 7 photos of The Peaks Health & Rehabilitation in the photo gallery on this page.
The Peaks Health & Rehabilitation is located at 3150 N Winding Brook Rd, Flagstaff, AZ 86001.
(928) 260-4472 will put you in contact with the team at The Peaks Health & Rehabilitation.
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