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Memory Care in Charlotte

The Pines on Carmel Senior Living

Memory Care in Charlotte

The Pines on Carmel Senior Living

5820 Carmel Rd, Charlotte, NC 28226 View map
Overview of The Pines on Carmel Senior Living

The Pines on Carmel Senior Living is a captivating community that caters to individuals seeking various senior living options. Whether you require assisted living, memory care living, or simply a place to call home, this remarkable community has it all. Nestled in a picturesque setting, The Pines on Carmel offers a warm and inviting environment where residents can confidently embrace the next chapter of their lives.

With specialized programs and services designed to support those with memory-related challenges, they create a nurturing and secure environment where residents can thrive. The commitment to excellence extends to their assisted living places as well, ensuring that residents receive the highest level of care and support tailored to their individual needs. Within this exceptional community, you’ll find a wealth of amenities and services that enhance the overall living experience. From beautifully appointed apartments to engaging activities and events, there is something for everyone to enjoy. The compassionate and dedicated staff is available around the clock, providing peace of mind and reassurance to both residents and their loved ones.

(317) 575-9988

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 125

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the North Carolina average
Occupancy rate 19.2%
Residents per day 24
Occupancy rate
19.2%
Residents per day
24
Bed community size
125-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
19%
In line with North Carolina average
Occupied beds
24 / 125
Average residents 85 per day

License details

Status Active
County: Mecklenburg

Additional licensing details

License number: HAL-060-168

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: Terri Baker, Director of Licensing

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed: Yes Pets Allowed

Housing options icon
Housing options icon

Housing Options: Studio / 2 Bed

Building type icon
Building type icon

Building Type: Single-story

Transportation services icon
Transportation services icon

Transportation Services

Fitness and recreation icon
Fitness and recreation icon

Fitness and Recreation

Types of Care at The Pines on Carmel Senior Living

Assisted Living Memory Care
Contact The Pines on Carmel Senior Living

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Division Of Health Service Rating
2/4

North Carolina average: 3 stars

Scores

DHSR Score
83.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

North Carolina average: 98

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

40 visits/inspections

Results

36 resulted in violations

4 found no issues

Latest inspection

Date July 10, 2025
Monitoring

92 deficiencies

Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.

North Carolina average: 46 deficiencies

3 Penalties — $32,875 total

Compare Memory Care around Charlotte The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

Filter by care type
Brookdale Carriage Club Providence
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

Charlotte (Olde Providence North)
430
Yes
12
71.5%
A+
98.75/200
15
80%
Studio / 2 Bed
The Pines on Carmel Senior Living
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Charlotte (Carmel)
125
Yes
35
19.2%
-
83.50/200
40
90%
Studio / 2 Bed
Brookdale South Charlotte
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Charlotte (Wessex Square)
82
Yes
16
74.4%
A+
101.50/200
20
80%
Studio / 2 Bed
Summit Place of Mooresville
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Mooresville
60
No
33
88.3%
-
91.50/200
25
92%
Studio / 2 Bed
Brookdale South Park
MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Charlotte (Closeburn - Glenkirk)
56
Yes
50
82.1%
A+
93.50/200
26
88.5%
Apartment / Shared Apartment

Places of interest near The Pines on Carmel Senior Living

Address 24.0 miles from city center — 1.84 miles to nearest hospital (Atrium Health Pineville)

Address 5820 Carmel Rd, Charlotte, NC 28226

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Guides for Better Senior Living

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Financial Aid for North Carolina Seniors

Get financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled, North Carolina resident, Medicaid- eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

North Carolina Senior Care Options

NC SCO (via NFCSP)

Caregiver of someone 60+ (or with dementia), North Carolina resident.

No strict limit; prioritizes low-income.

Not applicable.

Limited slots; rural/urban balance.

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+, NC resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+, NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

Family can be aides; varies by county funding.

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled, NC resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Low-Income Energy Assistance Program (LIHEAP)

North Carolina LIHEAP

Age 60+ prioritized, NC resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers oil, gas, electric; emergency aid via Crisis Intervention Program (CIP).

Senior Community Service Employment Program (SCSEP)

North Carolina SCSEP

Age 55+, unemployed, low-income, NC resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, NC resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand in rural/urban areas.

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized, NC resident, homeowner, low-income.

~$30,258/year (50% AMI, varies by county).

Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled), NC resident, in licensed adult care home, low-income.

~$1,255/month (individual, 100% FPL); varies by facility rate.

$2,000 (individual).

Covers assisted living; counties supplement state funds.