Occupancy rate
19%
Lower than the North Carolina average: 76.4%The Pines on Carmel Senior Living
Memory Care in Charlotte
The Pines on Carmel Senior Living
Memory Care in Charlotte
The Pines on Carmel Senior Living is a captivating community that caters to individuals seeking various senior living options. Whether you require assisted living, memory care living, or simply a place to call home, this remarkable community has it all. Nestled in a picturesque setting, The Pines on Carmel offers a warm and inviting environment where residents can confidently embrace the next chapter of their lives.
With specialized programs and services designed to support those with memory-related challenges, they create a nurturing and secure environment where residents can thrive. The commitment to excellence extends to their assisted living places as well, ensuring that residents receive the highest level of care and support tailored to their individual needs. Within this exceptional community, you’ll find a wealth of amenities and services that enhance the overall living experience. From beautifully appointed apartments to engaging activities and events, there is something for everyone to enjoy. The compassionate and dedicated staff is available around the clock, providing peace of mind and reassurance to both residents and their loved ones.
125-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score: 35 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
About this community
Occupancy
Lower than the North Carolina average: 76.4%Occupied beds
24 / 125
Average residents
85 per day
StatusActive
CountyMecklenburg
License NumberHAL-060-168
Staffing
Key information about the people who lead and staff this community.
ContactTerri Baker, Director of Licensing
What does this home offer?
Pets Allowed: Yes Pets Allowed
Housing Options: Studio / 2 Bed
Building Type: Single-story
Transportation Services
Fitness and Recreation
Types of Care at The Pines on Carmel Senior Living
Assisted Living
Memory Care
Inspection History
In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.
40 visits/inspections
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
Results
36 resulted in violations
4 found no issues
Show Inspection Reports
Latest inspection
Date
July 10, 2025
Monitoring92 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
North Carolina average: 46 deficiencies
3 Penalties — $32,875 total
2023-06-28: 10A NCAC 13F .0901(b) Personal Care and Supervision
Level: A2 · Amount: $2,000 · Status: Paid in Full
2023-09-19: 10A NCAC 13F .0901(b) Personal Care and Supervision
Level: Unabated A2 · Amount: $28,875 · Status: Paid in Full
2024-05-06: 10A NCAC 13F .0901(b) Personal Care and Supervision
Level: A2 · Amount: $2,000 · Status: Paid in Full
Inspection Report Summary for The Pines on Carmel Senior Living
The most recent inspection on July 10, 2025 identified deficiencies related to inadequate supervision of a resident who eloped from the Special Care Unit without staff knowledge. Earlier inspections showed a pattern of similar supervision issues, medication management problems, and physical plant and fire safety deficiencies. Deficiencies frequently involved failure to provide adequate resident supervision, especially for those at risk of elopement, as well as medication administration errors and unsafe medication storage. Several complaint investigations substantiated elopement incidents linked to supervision lapses, but fines, immediate jeopardy findings, or license actions were not listed in the available reports. The facility’s inspection history indicates ongoing challenges with supervision and medication management, with some corrective actions noted but no clear sustained improvement trend.
Compare Memory Care around Charlotte The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.
Filter by care type
| The Pines on Carmel Senior Living |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Carmel) | 125 | Yes | 35 | 19.2% | - | 83.50/200 | 40 | 90% | Studio / 2 Bed | |
| Brookdale South Charlotte |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Wessex Square) | 82 | Yes | 16 | 74.4% | A+ | 101.50/200 | 20 | 80% | Studio / 2 Bed | |
| Brookdale Carriage Club Providence |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). | Charlotte (Olde Providence North) | 77 | Yes | 12 | 71.5% | A+ | 98.75/200 | 15 | 80% | Studio / 2 Bed | |
| Summit Place of Mooresville |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Mooresville (Brawley School Road) | 60 | No | 33 | 88.3% | - | 91.50/200 | 25 | 92% | Studio / 2 Bed | |
| Brookdale South Park |
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Charlotte (Closeburn - Glenkirk) | 56 | Yes | 50 | 82.1% | A+ | 93.50/200 | 26 | 88.5% | Apartment / Shared Apartment |
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Places of interest near The Pines on Carmel Senior Living
24.0 miles from city center
Estimated distance in miles from Charlotte's city center to The Pines on Carmel Senior Living's address, calculated via Google Maps.
— 1.84 miles to nearest hospital (Atrium Health Pineville)
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