
The Plaza at Mililani
Nursing Home, Assisted Living, Haliʻa Memory Care & Lamakū Extended Care · Mililani, HI
The Plaza at Mililani
Nursing Home, Assisted Living, Haliʻa Memory Care & Lamakū Extended Care · Mililani, HI
Situated in the Mililani Mauka – Launani Valley neighborhood of central Oahu, The Plaza at Mililani has been operating for 19 years on Ukuwai Street in Mililani. The mid-rise building is about 8.0 miles from the city center, and the surrounding area scores a 12 on the Walk Score scale, so on-site transportation is a practical necessity rather than a luxury. The community makes it available, and Medicare is accepted.
The care model here spans a meaningful range; assisted living and nursing home care sit alongside two named specialty programs: Haliʻa Memory Care and Lamakū Extended Care, the latter designed for residents whose needs increase over time without requiring a facility transfer. Rehabilitation services are available on-site. Housing runs from private studios to shared suites. The Plaza Life Protocol, a Wellness Program, and Volunteer Programs are all listed as active offerings.
Dining is restaurant-style, three meals a day; housekeeping and linen service are included. Grab bars and emergency systems are in place. Visitations are open to families, including children.
Hawaii’s Department of Health, Office of Health Care Assurance oversees inspections here, with reviews tending to address medication management, care planning, and documentation.
At 19 years of operation with a tiered care model that includes dedicated memory care and extended care programs, The Plaza at Mililani is a long-established Oahu community built around the idea that residents should be able to stay as their needs change.
19 years in operation Rank #21 / 43Years in operation — State benchmarkedThis home is ranked 21st out of 43 homes in Hawaii for years in operation. Shows how long this facility has been in operation compared to other Hawaii facilities. Longer operating histories may benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Hawaii that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 12 / 100 Rank #151 / 177Walk Score — State benchmarkedThis home is ranked 151st out of 177 homes in Hawaii for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Hawaii facilities. Higher scores benefit residents, families, and staff.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Hawaii that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
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About this community
Facility TypeAssisted Living Facility
StatusActive
ExpirationApril 30, 2027
License Number14-ALF
IslandOahu
Grab Bars
Emergency SystemsYes
Safety FeaturesMultiple nurse call systems, walk-in shower with grab bars, fire-rated doors, smoke alarms, sprinkler systems
Accept Medicare
Rehabilitation Services
Visitor PolicyResident visitations are allowed, children welcome.
Admission CriteriaStandard admission paperwork and nursing assessment required.
HousekeepingYes
Linen ServiceYes
Restaurant
Transportation
Housekeeping
Activities
Wellness Program
Branded ProgramsPlaza Life Protocol
Volunteer Program
Inspection History
In Hawaii, the Department of Health, Office of Health Care Assurance performs regular inspections and unannounced surveys to verify that healthcare facilities maintain high standards of resident care.
Since 2022 · 4 years of data
23 deficiencies
Inspection Scorecard
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Hawaii state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2022 vs. Hawaii state average
Overall vs. HI average
0 Worse
No metrics in this bucket.
1 Better
Metrics better than Hawaii average:
• Total deficiencies (8% below)
• Total deficiencies (8% below)
Deficiencies
| This Facility | HI Average | vs. HI Avg |
|---|---|---|---|
|
Total deficiencies
| 23 | 25 | This facility has 8% fewer total deficiencies than a typical Hawaii nursing home (23 vs. HI avg 25).↓ 8% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- January 28, 2025 inspection found 7 deficiencies mainly in staff training on BiPAP/oxygen therapy, medication management, and service plan adherence, with plans of correction submitted.
- January 18, 2024 inspection identified 6 deficiencies involving inaccurate service plans, medication availability, and incomplete documentation, all addressed by submitted corrective plans.
- Deficiencies persisted over four years, consistently involving outdated or inaccurate service plans, medication issues, and lack of documented health monitoring assessments.
What does this home offer?
No pets allowed
Housing Options: Studio / Shared Suite
Building Type: Mid-rise
Transportation Services
Housekeeping Services
Social and Recreational Activities
Exercise Programs
Matterport
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1.8 miles from city center
Estimated distance in miles from Mililani's city center to The Plaza at Mililani's address, calculated via Google Maps.
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Compare Nursing Homes around the area
Info below is compiled from CMS reports & the HI Dept. of Health, senior community websites & trusted data sources such as Walk Score & BBB.
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Frequently Asked Questions about The Plaza at Mililani
What neighborhood is The Plaza at Mililani in?
The Plaza at Mililani is in the Mililani Mauka - Launani Valley neighborhood of Mililani.
Is The Plaza at Mililani in a walkable area?
The Plaza at Mililani has a walk score of 12. Car-dependent. Most errands require a car, with limited nearby walkable options.
What is the license number of The Plaza at Mililani?
According to HI state health department records, The Plaza at Mililani's license number is 14-ALF.
When does The Plaza at Mililani's license expire?
According to HI state health department records, The Plaza at Mililani's license expires on April 30, 2027.
How long has The Plaza at Mililani been in business?
The Plaza at Mililani has been operating for approximately 19 years, based on available licensing and registration records.
Are pets allowed at The Plaza at Mililani?
No, The Plaza at Mililani has a no-pet policy.
Are there photos of The Plaza at Mililani?
Yes — there are 9 photos of The Plaza at Mililani in the photo gallery on this page.
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