The Preserve at Woodland Hills Assisted Living & Memory Care

6221 Fallbrook Ave, Woodland Hills, CA 91367 View Map
The Preserve at Woodland Hills Assisted Living & Memory Care is an Assisted Living Home in California The Preserve at Woodland… is an Assisted Living Home in California
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Description

Providing top-tier care across Los Angeles, CA, the Preserve at Woodland Hills is a paradisal senior living community that focuses on assisted living and memory care. The community features an award-winning Spark research-based program, that ensures the residents feel needed and stay productive. Furthermore, the program highlights four fundamental needs such as social, skills-focused, procedural memory, and progression and goal setting. A beautiful and serene residence where seniors may spend their meaningful time.

The Preserve at Woodland Hills offers pleasing and spacious apartments with a range of floor plans including private rooms with private baths and private bedrooms with shared baths. The community serves special delicacies and gourmet dining that satisfy residents’ cravings. With the residents’ enjoyment and wellness in mind, the Preserve at Woodland Hills amenities include activity rooms, outdoor patios, relaxing walkways, a movie theater, and a grand piano.

Home Information The Preserve at Woodland Hills Assisted Living & Memory Care

Inspection Report Summary for The Preserve at Woodland Hills Assisted Living & Memory Care

Preserve at Woodland Hills, a 740‑capacity group home in Woodland Hills, California, has been the subject of two substantiated complaints investigated by the California Department of Social Services, Community Care Licensing Division. The first investigation, conducted in March 2022, found that staff supervision failures resulted in at least two elopement incidents involving Resident #1 (R1). The first elopement on 12/31/2021 involved an inoperable delayed‑egress door at the rear of the facility, while the second on 2/23/2022 occurred through the front entrance, which lacks a delayed‑egress system. In both cases, staff failed to detect the resident’s exit promptly, and notifications from the door‑open alarm were ignored. In response, the facility repaired the egress door, installed cameras and additional alarms, and committed to monthly elopement‑drill training and documentation.

The second investigation, completed in May 2022, substantiated two separate allegations: staff failed to assist R1 with the self‑administration of medication, and the facility’s resident and staff files were incomplete. Medication audit findings revealed multiple missed dosages—nine missed Eliquis doses, more than a dozen missed vitamins, and eleven missed senna doses—due to the medication not being available on site. The facility also lacked adequate documentation for PRN medications and had staff missing current first‑aid/CPR certification, job applications, and health screenings. Deficiencies cited under CCR 87465(a)(4) and CCR 87412(a) require the administration of in‑service training on medication protocols and a comprehensive personnel file audit, both due within 10–14 days of the inspection.

Across both inspections, a pattern emerges of inadequate staff training, insufficient monitoring of resident safety, and lapses in record‑keeping. While the facility has implemented corrective actions—repairing egress doors, installing alarm systems, scheduling regular training, and completing medication audits—the repeated nature of these deficiencies indicates ongoing challenges in meeting California’s regulatory standards for resident safety and quality of care.

Bed Count
Bed Count
60
Years in Business
Years in Business
4

Facility Overview

  • Facility ID Info Unique ID assigned by the California Department of Social Services for this licensed facility. 195850091
  • Facility Type Info Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly). RESIDENTIAL CARE ELDERLY
  • License Status Info Shows whether the facility is currently licensed, closed, or pending renewal. LICENSED
  • Licensed Since Info Date when the facility’s license was first issued by the state. August 27, 2021
  • Licensee / Operator Info Entity or organization legally responsible for managing this facility. WELBROOK WOODLAND HILLS OPCO LLC;WOODLAND HILLS MC
  • County Info The county where the facility is located. LOS ANGELES

Inspection & Compliance

  • All Visits Info Sum of inspections, complaint visits, and other administrative visits. 41 visits
  • Inspections Info Formal inspections conducted by the state’s licensing division. 4 inspections
  • Other Visits Info Administrative or follow-up visits not related to complaints or inspections. 16 visits
  • Complaint Visits Info Inspections triggered by official complaints filed with the state. 31 complaints
  • Citations Info Number of deficiencies or violations found during inspections. 40 citations
  • Official Report Info Opens the facility's official licensing and inspection record on the state regulatory portal. View State Report

What does this home offer?

Minimum Age: 60 Years Old

Housing Options: Private Rooms

Building Type: Single-story

Dining Services

Beauty Services

Transportation Services

Housekeeping Services

Recreational Activities

Exercise Programs

Type of Care Available

Assisted Living Memory Care
Contact The Preserve at Woodland Hills Assisted Living & Memory Care

Where will you be?

Address 2.0 miles from city center

Address 6221 Fallbrook Ave, Woodland Hills, CA 91367

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Comparison Chart

Compare Memory Care around Orange County
Community
Type of Care
Location
Bed Options
Bed #
Pets Allowed
The Preserve at Woodland Hills Assisted Living & Memory Care
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.

Woodland Hills
Private Rooms
N/A
No
Carmel Village
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.

SNF

24/7 care needed

Fountain Valley
Private Rooms
N/A
Yes
Silverado Brea Memory Care Community
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.

Brea
Private Rooms
N/A
Yes
Silverado The Huntington Memory Care Community
AL

For seniors needing help with daily tasks but not full-time nursing.

Alhambra
Private Rooms
N/A
Yes
Brookdale Sunwest
AL

For seniors needing help with daily tasks but not full-time nursing.

Hemet
Private Rooms
N/A
Yes

Claim What’s Yours: Financial Aid for California Seniors

Program
State Program Name
Eligibility
Benefits
Multipurpose Senior Services Program
MSSP (Medi-Cal Waiver)
  • General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • CA Specifics: County-managed; waitlists possible.
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
  • General: Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Can hire family as caregivers.
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
  • General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 38 counties; waitlists common.
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
  • General: Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025): ~$51,500/year (household, adjusted annually).
  • Asset Limits: Equity-based; no strict asset cap.
  • CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
CA ALW
  • General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits: ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual).
  • CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
CA CARES
  • General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits: Not applicable; need-based.
  • CA Specifics: High demand in urban areas; complements IHSS respite.
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
  • General: Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
  • Asset Limits: Not applicable; income-focused.
  • CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

Claim What’s Yours Financial Aid for California Seniors

MSSP (Medi-Cal Waiver)

Multipurpose Senior Services Program

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal eligible, nursing home risk.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • CA Specifics:
    County-managed; waitlists possible.
Benefits without Contact:
  • Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
California IHSS

In-Home Supportive Services (IHSS)

Requirements:
  • General:
    Age 65+, California resident, Medicaid-eligible or low-income.
  • Income Limits:
    ~$1,732/month (individual, Medi-Cal threshold).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Can hire family as caregivers.
Benefits without Contact:
  • Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
CA MSSP

Multipurpose Senior Services Program (MSSP)

Requirements:
  • General:
    Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 38 counties; waitlists common.
Benefits without Contact:
  • Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
CA PTP

Property Tax Postponement Program (PTP)

Requirements:
  • General:
    Age 62+, California resident, own and live in home, 40% equity.
  • Income Limits (2025):
    ~$51,500/year (household, adjusted annually).
  • Asset Limits:
    Equity-based; no strict asset cap.
  • CA Specifics:
    Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
  • Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
CA ALW

Assisted Living Waiver (ALW)

Requirements:
  • General:
    Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
  • Income Limits:
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual).
  • CA Specifics:
    Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
  • Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
CA CARES

California CARES Program

Requirements:
  • General:
    Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
  • Income Limits:
    No strict limit; cost-sharing above ~$2,500/month threshold.
  • Asset Limits:
    Not applicable; need-based.
  • CA Specifics:
    High demand in urban areas; complements IHSS respite.
Benefits without Contact:
  • Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
CA LIHEAP

Low-Income Home Energy Assistance Program (LIHEAP)

Requirements:
  • General:
    Age 60+ priority, California resident, low-income, utility/heating need.
  • Income Limits (2025):
    ~$2,510/month (200% of poverty level, individual).
  • Asset Limits:
    Not applicable; income-focused.
  • CA Specifics:
    High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
  • Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).

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Frequently Asked Questions

What government services provide money for senior housing?

Several government programs offer financial assistance for senior housing in various countries, focusing on the United States for a broad overview:

  • Medicaid: Medicaid is a state and federally funded program that can cover the costs of nursing home care for those who meet eligibility criteria, including income and asset limits. Some states also offer Medicaid waivers that help pay for home and community-based services to prevent or delay nursing home placement.
  • Medicare: Medicare, primarily a health insurance program for people aged 65 and over, does not cover long-term housing costs. However, it can cover short-term stays in a skilled nursing facility under specific conditions following a hospital stay.
  • Section 202 Supportive Housing for the Elderly Program: This program provides housing for low-income seniors. It offers rental assistance and access to supportive services, such as cleaning, cooking, and transportation.
  • Low-Income Housing Tax Credit (LIHTC) Properties: While not a direct subsidy, LIHTC encourages developers to create affordable housing. Seniors with low incomes can find reduced-rent apartments through this program.
  • State and Local Programs: Many states, counties, and cities offer their own programs to assist seniors with housing costs. These can include property tax relief programs, rental assistance programs, and programs that offer affordable senior housing options.
  • Veterans Affairs (VA): The VA offers several programs for veterans, including the Aid and Attendance benefit, which provides monthly payments to veterans who require the aid of another person, or are housebound, to help cover the cost of care in homes, nursing homes, and assisted living facilities.
  • Social Security: While Social Security primarily provides retirement income, for many seniors, these benefits are a crucial part of their budget, including housing costs.
How do you pick the homes you recommend?

Before recommending homes, we conduct a thorough evaluation on crucial factors that define a senior home such as the quality of care they provide, the reputation of the organization, and a comprehensive review of community testimonials as well. Every detail is assessed to assure that seniors are offered not just senior care options, but trustworthy homes where they can experience the care that they deserve.

Do you help families that need Medicaid?

Yes. Assisting families who need Medicaid is important to us as it plays a crucial role in offering financial support to seniors confronting economic challenges. We would like to keep essential healthcare services accessible to all community members, irrespective of one’s financial circumstances.

How much does this service cost?

We extend our services at no cost, ensuring that families and seniors can benefit from tailored assistance in their search for care and home options. Our ability to offer personalized guidance without charge to families and seniors is made possible through the support and funding from the communities with which we team up. 

What services do you offer?
  • Finding and ranking the best assisted living facilities
  • Finding and ranking the best nursing homes
  • Finding and ranking the best memory care facilities
  • Our concierge service helps seniors move into the perfect home for them
  • Helping seniors use medicare, medicaid, and other government programs to pay for their homes
  • Helping seniors avoid senior homes that have bad service or fraud
  • Helping seniors avoid senior homes that have bad service or fraud
  • Autobiography & Family History Writing + Research
  • Senior-focused concierge medicine
  • Senior-focused nutritionist
  • Senior-focused personal training
  • Memory care specialists
  • Custom wheelchairs at all price points.
  • Custom hearing aids
  • Cosmetic skincare + dermatology
  • Companionship: We offer in-person and virtual companionship services. Someone engaging to hang out with or talk to on video chat.
  • Senior housing concierge. Our service finds the best senior living options based on your needs, income, and personality.
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