The Preserve at Woodland Hills Assisted Living & Memory Care
The Preserve at Woodland Hills Assisted Living & Memory Care
Providing top-tier care across Los Angeles, CA, the Preserve at Woodland Hills is a paradisal senior living community that focuses on assisted living and memory care. The community features an award-winning Spark research-based program, that ensures the residents feel needed and stay productive. Furthermore, the program highlights four fundamental needs such as social, skills-focused, procedural memory, and progression and goal setting. A beautiful and serene residence where seniors may spend their meaningful time.
The Preserve at Woodland Hills offers pleasing and spacious apartments with a range of floor plans including private rooms with private baths and private bedrooms with shared baths. The community serves special delicacies and gourmet dining that satisfy residents’ cravings. With the residents’ enjoyment and wellness in mind, the Preserve at Woodland Hills amenities include activity rooms, outdoor patios, relaxing walkways, a movie theater, and a grand piano.
Inspection Report Summary for The Preserve at Woodland Hills Assisted Living & Memory Care
Preserve at Woodland Hills, a 740‑capacity group home in Woodland Hills, California, has been the subject of two substantiated complaints investigated by the California Department of Social Services, Community Care Licensing Division. The first investigation, conducted in March 2022, found that staff supervision failures resulted in at least two elopement incidents involving Resident #1 (R1). The first elopement on 12/31/2021 involved an inoperable delayed‑egress door at the rear of the facility, while the second on 2/23/2022 occurred through the front entrance, which lacks a delayed‑egress system. In both cases, staff failed to detect the resident’s exit promptly, and notifications from the door‑open alarm were ignored. In response, the facility repaired the egress door, installed cameras and additional alarms, and committed to monthly elopement‑drill training and documentation.
The second investigation, completed in May 2022, substantiated two separate allegations: staff failed to assist R1 with the self‑administration of medication, and the facility’s resident and staff files were incomplete. Medication audit findings revealed multiple missed dosages—nine missed Eliquis doses, more than a dozen missed vitamins, and eleven missed senna doses—due to the medication not being available on site. The facility also lacked adequate documentation for PRN medications and had staff missing current first‑aid/CPR certification, job applications, and health screenings. Deficiencies cited under CCR 87465(a)(4) and CCR 87412(a) require the administration of in‑service training on medication protocols and a comprehensive personnel file audit, both due within 10–14 days of the inspection.
Across both inspections, a pattern emerges of inadequate staff training, insufficient monitoring of resident safety, and lapses in record‑keeping. While the facility has implemented corrective actions—repairing egress doors, installing alarm systems, scheduling regular training, and completing medication audits—the repeated nature of these deficiencies indicates ongoing challenges in meeting California’s regulatory standards for resident safety and quality of care.
This is the number of people who can stay here (Facility Capacity).
Facility Overview
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Current Occupancy
Shows the current occupancy rate and estimated residents versus total licensed beds.
76.7% (46/60)
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Facility Type
Indicates the state license category — e.g., RCFE (Residential Care Facility for the Elderly).
RESIDENTIAL CARE ELDERLY
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License Status
Shows whether the facility is currently licensed, closed, or pending renewal.
LICENSED
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Licensed Since
Date when the facility’s license was first issued by the state.
August 27, 2021
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Licensee / Operator
Entity or organization legally responsible for managing this facility.
WELBROOK WOODLAND HILLS OPCO LLC;WOODLAND HILLS MC
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County
The county where the facility is located.
LOS ANGELES
Inspection & Compliance
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All Visits
Sum of inspections, complaint visits, and other administrative visits.
41 visits
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Inspections
Formal inspections conducted by the state’s licensing division.
4 inspections
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Other Visits
Administrative or follow-up visits not related to complaints or inspections.
16 visits
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Complaint Visits
Inspections triggered by official complaints filed with the state.
31 complaints
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Citations
Number of deficiencies or violations found during inspections.
40 citations
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Inspection Reports
View archived inspection reports for this facility.
View Inspection Reports
What does this home offer?
Minimum Age: 60 Years Old
Housing Options: Private Rooms
Building Type: Single-story
Dining Services
Beauty Services
Transportation Services
Housekeeping Services
Recreational Activities
Exercise Programs
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Types of Care at The Preserve at Woodland Hills Assisted Living & Memory Care
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2.0 miles from city center
6221 Fallbrook Ave, Woodland Hills, CA 91367
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Comparison Chart
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer’s, or dementia, ensuring safety and support.
24/7 care needed
Claim What’s Yours: Financial Aid for California Seniors
- General: Age 65+, California resident, Medi-Cal eligible, nursing home risk.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- CA Specifics: County-managed; waitlists possible.
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
- General: Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits: ~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits: $2,000 (individual).
- CA Specifics: Can hire family as caregivers.
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
- General: Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 38 counties; waitlists common.
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
- General: Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025): ~$51,500/year (household, adjusted annually).
- Asset Limits: Equity-based; no strict asset cap.
- CA Specifics: Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
- General: Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits: ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual).
- CA Specifics: Available in 15 counties (e.g., LA, Sacramento); waitlists common.
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
- General: Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits: No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits: Not applicable; need-based.
- CA Specifics: High demand in urban areas; complements IHSS respite.
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
- General: Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025): ~$2,510/month (200% of poverty level, individual).
- Asset Limits: Not applicable; income-focused.
- CA Specifics: High demand in inland/coastal extremes; weatherization capped at $5,000/home.
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
Claim What’s Yours Financial Aid for California Seniors
Multipurpose Senior Services Program
Requirements:
General:Age 65+, California resident, Medi-Cal eligible, nursing home risk.
Income Limits (2025):~$2,829/month (300% FBR, individual).- Asset Limits:$2,000 (individual), $3,000 (couple).
CA Specifics:County-managed; waitlists possible.
Benefits without Contact:
- Services: In-home support (4-6 hours/day), respite care (14 days/year), meals (~$6/meal), transportation (8 trips/month), care management.
In-Home Supportive Services (IHSS)
Requirements:
- General:Age 65+, California resident, Medicaid-eligible or low-income.
- Income Limits:~$1,732/month (individual, Medi-Cal threshold).
- Asset Limits:$2,000 (individual).
- CA Specifics:Can hire family as caregivers.
Benefits without Contact:
- Services: Personal care (up to 283 hours/month), homemaker services, respite (varies).
Multipurpose Senior Services Program (MSSP)
Requirements:
- General:Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 38 counties; waitlists common.
Benefits without Contact:
- Services: Case management, respite care (up to 10 days/year), minor home mods (avg. $500), adult day care (~$50/day).
Property Tax Postponement Program (PTP)
Requirements:
- General:Age 62+, California resident, own and live in home, 40% equity.
- Income Limits (2025):~$51,500/year (household, adjusted annually).
- Asset Limits:Equity-based; no strict asset cap.
- CA Specifics:Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.
Benefits without Contact:
- Services: Property tax deferral (avg. $1,000-$3,000/year, varies by county).
Assisted Living Waiver (ALW)
Requirements:
- General:Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.
- Income Limits:~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual).
- CA Specifics:Available in 15 counties (e.g., LA, Sacramento); waitlists common.
Benefits without Contact:
- Services: Personal care in ALFs (5-7 hours/day), medication management, social services.
California CARES Program
Requirements:
- General:Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.
- Income Limits:No strict limit; cost-sharing above ~$2,500/month threshold.
- Asset Limits:Not applicable; need-based.
- CA Specifics:High demand in urban areas; complements IHSS respite.
Benefits without Contact:
- Services: Respite care (up to 10 days/year), counseling (4-6 sessions/year), training (2-3 workshops/year), supplies (~$200/year).
Low-Income Home Energy Assistance Program (LIHEAP)
Requirements:
- General:Age 60+ priority, California resident, low-income, utility/heating need.
- Income Limits (2025):~$2,510/month (200% of poverty level, individual).
- Asset Limits:Not applicable; income-focused.
- CA Specifics:High demand in inland/coastal extremes; weatherization capped at $5,000/home.
Benefits without Contact:
- Services: Utility payments (avg. $500-$1,000/year), weatherization (e.g., insulation, avg. $1,000-$3,000 savings).
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Beds shows the number of beds currently filled in each community agianst the total number of beds. Higher occupied beds usually indicates strong demand and reputation, while lower occupancy may suggest more availability for new residents.
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