Show Inspection Reports
Total health inspections
6
New Mexico average 6.8
Last Health inspection on Jun 2025
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
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Nursing Home in Albuquerque
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Rehabilitation Center of Albuquerque
Nursing Home in Albuquerque
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Rehabilitation Center of Albuquerque
The Rehabilitation Center of Albuquerque focuses on making a positive impact every day. The center offers reliable services, such as post-hospital care, short-term rehabilitation, long-term support, respite care, and transitional care. With 120 beds, the center caters to patients with Medicare and Medicaid, ensuring accessibility to a wide range of individuals. They offer shared and private suites to accommodate individual preferences
The center recognizes the importance of socialization and provides opportunities for residents to connect with others and participate in activities. The pet-friendly policy allows residents to experience the therapeutic benefits of animal companionship. They also have a chapel that provides a space for reflection and spirituality, while their salon allows residents to indulge in self-care and pampering. Indeed, there is never a dull day in The Rehabilitation Center of Albuquerque.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Nursing care per resident
This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
Staffing hours breakdown
Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Registered Nurse (RN)
Registered nurse hours per resident per day.
Registered nurse hours per resident per day.
Nurse Aide
Nurse aide hours per resident per day.
Nurse aide hours per resident per day.
Total Nursing (Weekend)
Total number of nurse staff hours per resident per day on weekends.
Total number of nurse staff hours per resident per day on weekends.
Physical Therapist
Physical therapist staff hours per resident per day.
Physical therapist staff hours per resident per day.
RN (Weekend)
Registered nurse hours per resident per day on weekends.
Registered nurse hours per resident per day on weekends.
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
120
This home usually has limited availability
Occupancy is moderate, suggesting balanced demand.
Occupancy rate
94.4%
Residents per day (avg)
113
Occupancy rate
94.4%
Residents per day (avg)
113
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Post-acute recovery
Temporary care
Transitional stays
Breakdown by payment type
Medicare
18% of new residents, usually for short-term rehab.
Typical stay
29 days
Private pay
68% of new residents, often for short stays.
Typical stay
1 - 2 months
Medicaid
14% of new residents, often for long-term daily care.
Typical stay
1 - 2 years
Finances and operations
Privately-owned community
Home revenue
$15.6M
Profit
$74.5K
Privately-owned community
Home revenue
$15,588,647.00
Profit
$74,486.00
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$6.3M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$9.2M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$15.5M
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
18 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 54 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Facility TypeNursing Home
StatusActive
ExpirationAugust 31, 2026
CMS Certification Number325034
The Rehabilitation Center of Albuquerque is legally operated by The Rehabilitation Center Of Albuquerque, Llc, and administrated by Karisa Berry.
Staffing
Key information about the people who lead and staff this community.
ContactMr. Richard Morgan, Administrator
Fax(505) 822-6288
Inspection History
In New Mexico, the Department of Health, Division of Health Improvement is the primary regulatory authority that conducts unannounced inspections and investigates quality of care complaints.
6 visits/inspections
4 visits/inspections triggered by complaints
3 routine inspections
Results
6 with issues
0 without issues
Latest inspection
Date
December 12, 2025
Complaint Investigation39 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
New Mexico average: 30 deficiencies
Health Inspection History
Inspections
Total health citations
36
New Mexico average 48.6
Citations per inspection
6
New Mexico average 7.31
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
26 of 36 citations resulted from standard inspections; 6 of 36 resulted from complaint investigations; and 4 of 36 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
4
4
264% worse than New Mexico averageNew Mexico average: 1.1
Serious Health citations
3
3
131% worse than New Mexico averageNew Mexico average: 1.3
4 critical citations
3 serious citations
29 moderate citations
0 minor citations
Citations history (last 3 years)
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 27, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
Jun 27, 2025
Corrected
Nutrition moderate citation
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 27, 2025
Issues related to food quality, meal service, and resident's nutritional needs.
Jun 27, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 27, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 27, 2025
Corrected
Pharmacy moderate citation
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 27, 2025
Issues related to medication management, including how drugs are stored, administered, and monitored.
Jun 27, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Nursing Homes around Albuquerque The information below is reported by the New Mexico Department of Health, Division of Health Improvement.
Filter by care type
Advanced Health Care of Albuquerque
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Albuquerque (Duke City Industrial Area)
47
90.1%
+14%
3.93
-2%
3
18
3.0
4
46
-
62
Hansen, Ralph
$14.9M
$4.4M
29.4%
325119
Fiesta Park Wellness & Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
ALBUQUERQUE
105
92.5%
+17%
3.75
-7%
1
40
6.7
2
100
-
-
-
$21.4M
$7.7M
36.1%
325123
Albuquerque Heights Healthcare and Rehabilitation Center
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Albuquerque (Hodgin)
134
91.5%
+16%
3.67
-9%
3
81
6.8
1
124
-
73
Hicks, David
$19.2M
$8.0M
41.9%
325069
The Rehabilitation Center of Albuquerque
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Albuquerque (Academy Acres North)
120
94.4%
+20%
3.15
-22%
2
36
6.0
7
113
A+
54
Berry, Karisa
$15.6M
$6.3M
40.6%
325034
Bear Canyon Rehabilitation
NH
Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL
Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
Albuquerque (Oso Grande)
178
76.5%
-3%
3.44
-14%
5
68
5.7
6
117
-
51
Jenkins, Karen
$17.1M
$6.8M
39.7%
325125
Places of interest near The Rehabilitation Center of Albuquerque
6.2 miles from city center — 0.52 miles to nearest hospital (Encompass Health Rehabilitation Hospital of Albuquerque)
5900 Forest Hills Dr NE, Albuquerque, NM 87109
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
160
Employees
138
Contractors
22
Staff to resident ratio
1.13:1
24% worse than New Mexico averageNew Mexico average ratio: 1.50:1
Avg staff/day
55
Average shift
8.9 hours
0% compared with New Mexico averageNew Mexico average: 8.6 hours
Total staff hours (quarter)
44,332
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
26
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.5 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10.5 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.6 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
47
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
14.4%
6,392 contractor hours this quarter
Registered Nurse: 12
Licensed Practical Nurse: 3
Occupational Therapy Aide: 3
Occupational Therapy Assistant: 3
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 47 | 0 | 47 | 14,324 | 91 | 100% | 9.1 |
| Registered Nurse | 14 | 12 | 26 | 9,637 | 91 | 100% | 10.5 |
| Licensed Practical Nurse | 17 | 3 | 20 | 6,124 | 91 | 100% | 9.6 |
| Nurse Aide in Training | 11 | 0 | 11 | 2,579 | 91 | 100% | 10.5 |
| Other Dietary Services Staff | 8 | 0 | 8 | 1,954 | 90 | 99% | 8 |
| Speech Language Pathologist | 8 | 0 | 8 | 1,544 | 85 | 93% | 6.5 |
| Physical Therapy Assistant | 5 | 0 | 5 | 1,204 | 80 | 88% | 8.4 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 936 | 64 | 70% | 7.9 |
| Respiratory Therapy Technician | 3 | 0 | 3 | 890 | 73 | 80% | 8.3 |
| Mental Health Service Worker | 4 | 0 | 4 | 884 | 67 | 74% | 7.5 |
| Medication Aide/Technician | 3 | 0 | 3 | 860 | 67 | 74% | 10.8 |
| Physical Therapy Aide | 6 | 0 | 6 | 673 | 80 | 88% | 5.8 |
| Qualified Social Worker | 6 | 0 | 6 | 651 | 64 | 70% | 6 |
| Other Social Services Staff | 2 | 0 | 2 | 557 | 67 | 74% | 4.6 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 65% | 8 |
| Occupational Therapy Aide | 0 | 3 | 3 | 419 | 44 | 48% | 9.3 |
| Occupational Therapy Assistant | 0 | 3 | 3 | 82 | 11 | 12% | 7.5 |
| Medical Director | 0 | 1 | 1 | 30 | 35 | 38% | 0.9 |
47 Certified Nursing Assistant
% of Days
100%
26 Registered Nurse
% of Days
100%
20 Licensed Practical Nurse
% of Days
100%
11 Nurse Aide in Training
% of Days
100%
8 Other Dietary Services Staff
% of Days
99%
8 Speech Language Pathologist
% of Days
93%
5 Physical Therapy Assistant
% of Days
88%
2 Clinical Nurse Specialist
% of Days
70%
3 Respiratory Therapy Technician
% of Days
80%
4 Mental Health Service Worker
% of Days
74%
3 Medication Aide/Technician
% of Days
74%
6 Physical Therapy Aide
% of Days
88%
6 Qualified Social Worker
% of Days
70%
2 Other Social Services Staff
% of Days
74%
1 Nurse Practitioner
% of Days
70%
1 Administrator
% of Days
65%
3 Occupational Therapy Aide
% of Days
48%
3 Occupational Therapy Assistant
% of Days
12%
1 Medical Director
% of Days
38%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total census
141 residents
Residents by payment source
Medicare
23 residents (16.3%)
Medicaid
85 residents (60.3%)
Private pay or other
33 residents (23.4%)
Programs & Services
Residents' Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.9
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.9
8% better than New Mexico averageNew Mexico average: 9.6
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.5
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
11.5
37% better than New Mexico averageNew Mexico average: 18.3
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
14.6%
Percent of long-stay residents whose need for help with daily activities has increased
14.6%
6% better than New Mexico averageNew Mexico average: 15.6%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
11.8%
Percent of long-stay residents whose ability to move independently worsened
11.8%
36% better than New Mexico averageNew Mexico average: 18.3%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
8.1%
61% better than New Mexico averageNew Mexico average: 21.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.1%
Percent of long-stay residents experiencing one or more falls with major injury
1.1%
66% better than New Mexico averageNew Mexico average: 3.3%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
8.1%
Percent of long-stay high risk residents with pressure ulcers
8.1%
39% worse than New Mexico averageNew Mexico average: 5.8%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
70% better than New Mexico averageNew Mexico average: 1.0%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
8.9%
Percent of long-stay residents who lose too much weight
8.9%
53% worse than New Mexico averageNew Mexico average: 5.8%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
0.7%
Percent of long-stay residents who have depressive symptoms
0.7%
62% better than New Mexico averageNew Mexico average: 1.7%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
6.5%
Percent of long-stay residents who received an antipsychotic medication
6.5%
49% better than New Mexico averageNew Mexico average: 12.7%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
In line with New Mexico averageNew Mexico average: 97.2%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
In line with New Mexico averageNew Mexico average: 98.7%
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.3%
15% better than New Mexico averageNew Mexico average: 86.1%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
Percent of short-stay residents who newly received an antipsychotic medication
0.9%
34% better than New Mexico averageNew Mexico average: 1.3%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
99.5%
15% better than New Mexico averageNew Mexico average: 86.4%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
14.8%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
14.8%
31% better than New Mexico averageNew Mexico average: 21.3%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
6.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
6.6%
58% better than New Mexico averageNew Mexico average: 15.9%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
Percentage of SNF residents who experience falls with major injury during their stay.
1.2%
58% worse than New Mexico averageNew Mexico average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
56.5%
Percentage of residents at or above expected ability to care for themselves at discharge.
56.5%
5% better than New Mexico averageNew Mexico average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
66.4%
Rate of successful return to home or community from a skilled nursing facility.
66.4%
31% better than New Mexico averageNew Mexico average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$14K
83% lower than New Mexico averageNew Mexico average: $86K
Number of fines
1
62% fewer fines than New Mexico averageNew Mexico average: 2.6
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than New Mexico averageNew Mexico average: 0.5
Fines amount comparison
Fines amount comparison
This facility
$14K
New Mexico average
$86K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 29, 2024
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Mar 29, 2024
$14K
Last updated: Jan 2026
Financial Trends
Historical financial and operational data for The Rehabilitation Center of Albuquerque based on CMS SNF Cost Reports.
Occupancy Rate
94.4%
↑ 4.1pp vs 2022
Net Income
$74,486
↑ ~$1.3M vs 2022
Total Payroll
$9,137,561
↑ ~$47K vs 2022
Profit Margin
0.5%
↑ 9.3pp vs 2022
Loading trend charts...
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