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Nestled in the heart of the historic and charming town of Bala Cynwyd, Pennsylvania, The Residence at Bala Cynwyd stands as a beacon of refined senior living. This vibrant community offers a comfortable and enriching lifestyle, blending convenience with a warm sense of community. Dedicated to meeting its residents’ diverse needs and preferences, The Residence at Bala Cynwyd provides a spectrum of services, including independent living, assisted living, memory care, and respite care. This comprehensive approach ensures that each resident receives tailored support, fostering a sense of well-being and fulfillment.
The Residence at Bala Cynwyd isn’t just a place to live; it’s a place to thrive—a community where residents flourish, build meaningful connections, and embrace each day with vitality. Discover the art of refined senior living at The Residence at Bala Cynwyd—where life is lived to the fullest. Elegance meets functionality in the spacious and refined apartments, offering residents a comfortable and stylish retreat. The community’s commitment to a holistic lifestyle is evident in its diverse dining options, wellness center, and engaging programs catering to residents’ interests. Residents at The Residence at Bala Cynwyd enjoy proximity to amenities, including shops, restaurants, parks, and cultural attractions. It’s not just a residence; it’s a thriving hub in a delightful town where every day presents new opportunities for exploration and enjoyment.
Lower than the Pennsylvania average: 78.7%The Residence at Bala Cynwyd is legally operated by Lcb Bala Cynwyd, Llc.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. See the assisted living residences benchmark below for the typical Pennsylvania score; higher is better.
Near the Pennsylvania average for assisted living residences.
Pennsylvania assisted living residences benchmark: C+ 77/100
Inspection score: 77 out of 100. Letter grade C+. Near the Pennsylvania average for assisted living residences.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 22 | 63 | This facility has 65% fewer total citations than a typical Pennsylvania assisted living residence (22 vs. PA avg 63).↓ 65% better |
|
Citations per year
Average citations per year since 2023.
| 7.3 | 21 | This facility has 65% fewer citations per year than a typical Pennsylvania assisted living residence (7.3 vs. PA avg 21).↓ 65% better |
|
Citations per inspection
Average citations per inspection.
| 3.7 | 5.7 | This facility has 35% fewer citations per inspection than a typical Pennsylvania assisted living residence (3.7 vs. PA avg 5.7).↓ 35% better |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 11 | This facility has 45% fewer total inspections than a typical Pennsylvania assisted living residence (6 vs. PA avg 11).↓ 45% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 8 | This facility has 50% fewer inspections with citations than a typical Pennsylvania assisted living residence (4 vs. PA avg 8).↓ 50% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 67% | 73% | This facility has 6 percentage points lower inspection citation rate than a typical Pennsylvania assisted living residence (67% vs. PA avg 73%).↓ 6% better |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 3 | 4 | This facility has 25% fewer total complaints than a typical Pennsylvania assisted living residence (3 vs. PA avg 4).↓ 25% better |
|
Complaints per year
Average complaints per year since 2023.
| 1 | 1.3 | This facility has 23% fewer complaints per year than a typical Pennsylvania assisted living residence (1 vs. PA avg 1.3).↓ 23% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on April 1, 2025, found multiple deficiencies related to resident record access, unauthorized restraints by a private duty aide, unqualified staff, unlocked poisonous materials, incomplete dietary assessments, and missing death certificates. Earlier inspections showed a pattern of various issues including medication management, food safety, facility maintenance, and reporting failures, with some inspections identifying no deficiencies. Complaint investigations were mostly unsubstantiated except for the April 2025 visit, which addressed concerns about unauthorized restraints and record access; plans of correction were accepted and implemented. No fines, immediate jeopardy findings, or license actions were listed in the available reports. The facility’s inspection history shows recurring challenges in compliance, but corrective actions have been documented following each inspection.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
182.0 miles from city center
Estimated distance in miles from Bala Cynwyd's city center to The Residence at Bala Cynwyd's address, calculated via Google Maps.
— 4 miles to nearest hospital (Chestnut Hill Hospital)
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The Residence at Bala Cynwyd is located in Bala Cynwyd, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
| Riverton Enhanced Senior Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Allentown (Rittersville) | 90 | No | 56 | Riverton Operator LLC | 12 | 2
Facility
2
PA AVG
3.3
Rank
#187 / 481 | 58.3%
Facility
58.3%
PA AVG
64.7%
Rank
#150 / 481 | 44
Facility
44
PA AVG
62.2
Rank
#268 / 481 | 3.7
Facility
3.7
PA AVG
4.9
Rank
#229 / 481 | Profit | 85
Facility
85
PA AVG
76.7
Rank
#133 / 361 | 1.23 |
76.7%
Facility
76.7%
PA AVG
67.8%
Rank
#177 / 495 | - |
| The Residence at Bala Cynwyd |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Bala Cynwyd | 86 | No | 72 | Lcb Bala Cynwyd, LLC | 6 | 3
Facility
3
PA AVG
3.3
Rank
#246 / 481 | 66.7%
Facility
66.7%
PA AVG
64.7%
Rank
#222 / 481 | 22
Facility
22
PA AVG
62.2
Rank
#126 / 481 | 3.7
Facility
3.7
PA AVG
4.9
Rank
#229 / 481 | Profit | 81
Facility
81
PA AVG
76.7
Rank
#150 / 361 | 1.56 |
57.0%
Facility
57.0%
PA AVG
67.8%
Rank
#370 / 495 | - |
| The Hearth at Drexel |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Bala Cynwyd (Belmont Avenue) | 85 | No | 58 | Mary J Drexel Home | 14 | 4
Facility
4
PA AVG
3.3
Rank
#301 / 481 | 71.4%
Facility
71.4%
PA AVG
64.7%
Rank
#287 / 481 | 81
Facility
81
PA AVG
62.2
Rank
#383 / 481 | 5.8
Facility
5.8
PA AVG
4.9
Rank
#362 / 481 | Non-Profit | 115
Facility
115
PA AVG
76.7
Rank
#57 / 361 | 1.55 |
87.1%
Facility
87.1%
PA AVG
67.8%
Rank
#67 / 495 | - |
| Celebration Villa of Dillsburg |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Dillsburg | 80 | Yes | 13 | Ec Opco Dillsburg LLC | 11 | 3
Facility
3
PA AVG
3.3
Rank
#246 / 481 | 63.6%
Facility
63.6%
PA AVG
64.7%
Rank
#205 / 481 | 39
Facility
39
PA AVG
62.2
Rank
#249 / 481 | 3.5
Facility
3.5
PA AVG
4.9
Rank
#217 / 481 | Profit | - | - |
53.8%
Facility
53.8%
PA AVG
67.8%
Rank
#392 / 495 | - |
| Westlake Woods by New Perspective |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Erie (Stonegate) | 79 | Yes | 48 | Erie Ops LLC | 12 | 5
Facility
5
PA AVG
3.3
Rank
#347 / 481 | 83.3%
Facility
83.3%
PA AVG
64.7%
Rank
#394 / 481 | 136
Facility
136
PA AVG
62.2
Rank
#431 / 481 | 11.3
Facility
11.3
PA AVG
4.9
Rank
#448 / 481 | Profit | 58
Facility
58
PA AVG
76.7
Rank
#228 / 361 | 1.38 |
55.7%
Facility
55.7%
PA AVG
67.8%
Rank
#380 / 495 | - |
The Residence at Bala Cynwyd is in the Bala Cynwyd neighborhood of Bala Cynwyd.
The legal owner and operator of The Residence at Bala Cynwyd is Lcb Bala Cynwyd, Llc.
The Residence at Bala Cynwyd has a walk score of 72. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to PA state health department records, The Residence at Bala Cynwyd's license number is 149790.
According to PA state health department records, The Residence at Bala Cynwyd's license expires on February 24, 2027.
The Residence at Bala Cynwyd's occupancy is 57%.
The Residence at Bala Cynwyd has 86 beds.
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