The Springs of Pacific Regent

Nursing Home
Overview of The Springs of Pacific Regent

The Springs of Pacific Regent is a renowned health care center in San Diego that’s well-known for its advanced technology and customized therapy programs. The community’s focus is on providing its residents with the utmost comfort, safety, and therapy. The atmosphere of the community is bright and airy, with comfortable furnishings and beautiful artwork hanging on the walls. Each home is equipped with a flat-screen TV and telephone, which allows residents to stay in touch with their loved ones.
They firmly believe in keeping their residents entertained and engaged, which is why they offer a full calendar of activities, including arts and crafts classes, social events, live music shows, and cooking classes. Additionally, The Springs of Pacific Regent offers excursions and church services to those who seek spiritual fulfillment in their daily lives. The Springs of Pacific Regent ensures that their residents are never bored by providing them with the opportunity to enjoy life with a greater sense of freedom and self-expression.

(425) 643-9933

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
California average: 3.1/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
California average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
California average: 3.1/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5
California average: 4.1/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
3h 35m per day

This home provides 15% less nursing time per resident than the state average.

California average: 4h 13m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 44m per day 39m per day 41m per day
LPN / LVN Info Licensed Practical Nurse / Licensed Vocational Nurse hours per resident per day. 2h 0m per day 1h 13m per day 52m per day
Nurse Aide Info Nurse aide hours per resident per day. 2h 33m per day 2h 39m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 4h 20m per day 4h 5m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 29m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 24m per day 30m per day 29m per day

Capacity and availability

Smaller home

May offer a more intimate, personalized care environment.

Total beds 58

This home is often near full

That suggests steady demand, but availability may be limited.

Higher demand than most homes in California
Occupancy rate 96.8%
Residents per day (avg) 57
Occupancy rate
96.8%
Residents per day (avg)
57

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Might be optimal for
Short stays Recovery Medicare-covered care

Breakdown by payment type

Medicare

68% of new residents, usually for short-term rehab.

Typical stay 23 days

Private pay

32% of new residents, often for short stays.

Typical stay 24 days

Finances and operations

Proprietary home
Corporation
Home revenue
$19.4M
Profit
$1.8M
Proprietary home Corporation
Home revenue
$19,365,140.00
Profit
$1,816,455.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.2M
37.2% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$10.3M
Total costs $17.5M
Walk Score
Walk Score: 69 / 100
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
BBB Rating
BBB Rating: A+ (Not Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
Contact The Springs of Pacific Regent

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The information below is reported by the California Department of Social Services and Department of Public Health.
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SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

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CRESTVIEW HC LLC
85.3%
$8,303,444.00
$4,091,810.00
49.3%
24.60
5/5
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5/5
5/5
3/5
6
17
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+31%
+1%
Arroyo Vista Nursing Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

San Diego (City Heights)
53
No
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49
MOORE, OME
89.7%
$10,404,935.00
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25
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The Springs of Pacific Regent
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

San Diego (University City)
58
No
A+
69
STEVENSON, MATTHEW
96.8%
$19,363,399.00
$7,206,152.00
37.2%
56.70
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3.5821
4/5
2/5
5/5
-
26
-4%
-15%
+14%
Jacob Health Care Center
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

CA 92105
168
No
-
-
-
89.5%
$15,041,260.00
$8,349,482.00
55.5%
118.30
5/5
3.2874
4/5
2/5
5/5
-
30
+54%
-22%
+6%
Cloisters of the Valley, LLC
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

CA 92108
70
No
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near The Springs of Pacific Regent

Address 11.2 miles from city center — 0.67 miles to nearest hospital (VA Medical Center-San Diego)

Address 3884 Nobel Dr, San Diego, CA 92122

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

196
Total Staff
146
Employees
50
Contractors
38,559
Total Hours (Quarter)
53
Avg Staff/Day
8
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse168.5 No
Licensed Practical Nurse299.6 No
Certified Nursing Assistant977.5 Yes
Staff by Category
Administration
1 staff
8hs shift avg
Nursing Staff
145 staff
8.3hs shift avg
Physicians & Practitioners
5 staff
8.6hs shift avg
Therapy Services
31 staff
7.1hs shift avg
Activities & Recreation
1 staff
7.8hs shift avg
Social Services
6 staff
6.9hs shift avg
Dietary Services
2 staff
7.4hs shift avg
Other Services
5 staff
7.9hs shift avg
Contractor Analysis
3.1%
of total hours from contractors
1,201 contractor hours this quarter
Certified Nursing Assistant: 50
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant47509712,45691100%7.5
Licensed Practical Nurse290298,91891100%9.6
Dental Services Staff5052,46991100%7.9
Respiratory Therapy Technician120122,3507987%7
Registered Nurse160161,94691100%8.5
Physical Therapy Aide6061,8408189%7.2
Speech Language Pathologist4041,4467886%7.5
Physical Therapy Assistant7071,3738998%6.8
RN Director of Nursing3031,1967178%8.4
Clinical Nurse Specialist4049086066%8.4
Qualified Social Worker6066987785%6.9
Nurse Practitioner1015856571%9
Dietitian1015477077%7.8
Administrator1015206571%8
Therapeutic Recreation Specialist1014716066%7.8
Other Dietary Services Staff1014566571%7
Occupational Therapy Aide2023834752%8.1

Health Inspection History

Inspections
Total health inspections 12

California average 12.5


Last Health inspection on Aug 2025

Total health citations 26
Citations per inspection
2.17

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

14 of 26 citations resulted from standard inspections; and 12 of 26 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than California average

California average: 0.4


Serious Health citations More info 0
100% better than California average

California average: 1

0 critical citations More info California average: 0.4

0 serious citations More info California average: 1

26 moderate citations More info California average: 47.2

0 minor citations More info California average: 1.5
Citations history (last 3 years)
Infection Control moderate citation Aug 06, 2025
Corrected

Nutrition moderate citation Aug 06, 2025
Corrected

Pharmacy moderate citation Aug 06, 2025
Corrected

Care Planning moderate citation Aug 06, 2025
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Part of: Flagstone Healthcare South LLC
Resident Census by Payment Source
58 Total Residents
Medicare 31 (53.4%)
Private Pay/Other 27 (46.6%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 99.6%
6% better than California average

California average: 94.0%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.5%
66% better than California average

California average: 1.5%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 96.0%
In line with California average

California average: 93.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.9%
In line with California average

California average: 23.2%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 7.8%
30% better than California average

California average: 11.2%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.2%
77% better than California average

California average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 71.2%
33% better than California average

California average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 72.8%
44% better than California average

California average: 50.6%

Guides for Better Senior Living

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Financial Aid for California Seniors

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Multipurpose Senior Services Program

MSSP (Medi-Cal Waiver)

Age 65+, California resident, Medi-Cal eligible, nursing home risk.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

County-managed; waitlists possible.

In-Home Supportive Services (IHSS)

California IHSS

Age 65+, California resident, Medicaid-eligible or low-income.

~$1,732/month (individual, Medi-Cal threshold).

$2,000 (individual).

Can hire family as caregivers.

Multipurpose Senior Services Program (MSSP)

CA MSSP

Age 65+, California resident, Medi-Cal-eligible, nursing home-eligible but community-capable.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 38 counties; waitlists common.

Property Tax Postponement Program (PTP)

CA PTP

Age 62+, California resident, own and live in home, 40% equity.

~$51,500/year (household, adjusted annually).

Equity-based; no strict asset cap.

Deferred taxes accrue interest (5% as of 2024); repaid upon sale/death.

Assisted Living Waiver (ALW)

CA ALW

Age 65+ or disabled, California resident, Medi-Cal-eligible, nursing home-eligible.

~$2,829/month (300% FBR, individual).

$2,000 (individual).

Available in 15 counties (e.g., LA, Sacramento); waitlists common.

California CARES Program

CA CARES

Caregivers of California residents 60+ needing help with 3+ daily activities; no caregiver age limit.

No strict limit; cost-sharing above ~$2,500/month threshold.

Not applicable; need-based.

High demand in urban areas; complements IHSS respite.

Low-Income Home Energy Assistance Program (LIHEAP)

CA LIHEAP

Age 60+ priority, California resident, low-income, utility/heating need.

~$2,510/month (200% of poverty level, individual).

Not applicable; income-focused.

High demand in inland/coastal extremes; weatherization capped at $5,000/home.

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