2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
The Springs of Pine Bluff is a 103-bed nursing home that provides standard long-term nursing, specialized memory care, and hospice services on a single campus. The facility operates with a 136-day average length of stay, indicating a balanced mix of permanent residents and temporary post-acute patients. Financial coverage is structured around standard private-pay, Medicare, and Medicaid programs.
Nursing schedules show that the staff provides an average of 4 hours and 21 minutes of direct care per resident each day. This team coordinates several clinical programs beyond basic physical therapy, including stroke recovery, IV placement, post-surgical care, orthopedic therapy, and diabetes management. The building also houses a dedicated dementia wing, “Serenity at The Springs,” and utilizes a telemedicine link to connect residents with doctors remotely.
On the regulatory side, public monitoring files from the Arkansas Department of Human Services, Office of Long Term Care show that state inspectors have previously flagged minor deficiencies involving infection control, pharmacy storage, and quality of care. The operator resolved these issues after each review, and the home carries zero critical or serious citations.
Older adults investigating regional long-term nursing programs or post-hospital medical recovery options can review these public records to assess the facility’s baseline. State tracking files describe an established care environment backed by steady daily nursing hours and diverse clinical capabilities, balanced against standard administrative and infection control fixes.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 24m per day | ■ Avg State avg: 24m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 39m per day | ▼ 32% State avg: 58m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 44m per day | ■ Avg State avg: 2h 45m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 20m per day | ▼ 6% State avg: 3h 32m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 4m per day | ▲ 122% State avg: 2m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 14m per day | ▼ 11% State avg: 16m per day · National avg: 29m per day |
Lower than the Arkansas average: 71.3%The Springs of Pine Bluff is administered by Melissa Carnal.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
32% of new residents, usually for short-term rehab.
46% of new residents, often for short stays.
21% of new residents, often for long-term daily care.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
New residents most often arrive under private pay (46% of admissions), and a typical private pay stay runs around 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
73.6 miles from city center
Estimated distance in miles from Pine Bluff's city center to The Springs of Pine Bluff's address, calculated via Google Maps.
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The information below is reported by the Arkansas Department of Human Services, Office of Long Term Care.
| Trinity Village Assisted Living | NH AL IL | Pine Bluff | 54
Facility
54
AR AVG
84
Rank
#248 / 330 | 77.3% | +8% | 4.99 | +8% | +7% | $0 | 31 | 10.3 | - | 76 | - |
60
Facility
60
AR AVG
34
Rank
#48 / 419 | F Bellingrath | $10.3M | $6.6M | 63.8% | 45438 | ||||
| The Springs of Pine Bluff | NH HC MC PC | Pine Bluff | 103
Facility
103
AR AVG
84
Rank
#122 / 330 | 71.8% | +1% | 4.36 | +87% | -7% | $0 | 19 | 4.8 | - | 83 | - |
11
Facility
11
AR AVG
34
Rank
#335 / 419 | Melissa Carnal | $6.6M | $2.2M | 34.1% | 45277 |
The Springs of Pine Bluff is located in Pine Bluff, Arkansas.
Here are the financial assistance programs available to residents in Arkansas.
The legal owner and operator of The Springs of Pine Bluff is Pine Bluff AR Opco LLC.
The Springs of Pine Bluff has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
The Springs of Pine Bluff's occupancy is 58%.
The Springs of Pine Bluff is registered as a for-profit in AR.
Melissa Carnal is the administrator of The Springs of Pine Bluff.
The Springs of Pine Bluff has 103 beds.
Yes — there is 1 photo of The Springs of Pine Bluff in the photo gallery on this page.
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