Total staff
386
Employees
302
Contractors
84
Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
The Terrace at Phoebe Allentown
Nursing Home & Independent Living · Allentown, PA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Terrace at Phoebe Allentown
Nursing Home & Independent Living · Allentown, PA
CMS overall rating
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Terrace at Phoebe Allentown accepts Medicare, Medicaid, and private pay.
The Terrace at Phoebe Allentown is an exquisite senior living community that boasts resort-style living in a modern apartment complex exclusively for active 65+ adults. The retirement home encourages its seniors to maintain independence while receiving exceptional care from compassionate staff; they truly cares about its residents and families by creating a welcoming and comfortable environment that helps residents feel more comfortable.
The Terrace provides a list of comprehensive amenities and services that help make the lives of its residents hassle-free, including 24-hour licensed supervision, medication services, balanced meals provided, engaging activities scheduled, and a full-service salon available.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 120th out of 203 homes in Pennsylvania. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 120th out of 203 homes in Pennsylvania. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 59m per day
Rank #120 / 203Nurse hours — State benchmarkedThis home is ranked 120th out of 203 homes in Pennsylvania. Shows adjusted nurse hours per resident per day benchmarked to the Pennsylvania average, with a ranking across 203 Pennsylvania SNFs. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs Pennsylvania avg
-4%
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 8m per day |
Types of Care at The Terrace at Phoebe Allentown
Independent Living
Capacity and availability
This home usually has availability
Occupancy lower than 85% suggests more openings may be available.
Occupancy rate
60.7%
Rank #343 / 511Occupancy rate — State benchmarkedThis home is ranked 343rd out of 511 homes in Pennsylvania. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 511. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
166 days
Occupancy rate
60.7%
Rank #343 / 511Occupancy rate — State benchmarkedThis home is ranked 343rd out of 511 homes in Pennsylvania. Shows this facility's occupancy rate versus the Pennsylvania average, with its Statewide rank out of 511. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
166 days
Walk Score: 82 / 100 Rank #68 / 667Walk Score — State benchmarkedThis home is ranked 68th out of 667 homes in Pennsylvania. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Pennsylvania SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Staff to resident ratio
1.62:1
12% worse than Pennsylvania average
Avg staff/day
132
Average shift
7.9 hours
0% compared with Pennsylvania average
Total staff hours (quarter)
96,127
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
23
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursThis role is partially covered by contractors.
Licensed Practical Nurse
Assists with medical care and medications.
LPN Staff
93
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursThis role is partially covered by contractors.
Certified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
180
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8 hoursThis role is partially covered by contractors.
Contractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
4.7%
4,491 contractor hours this quarter
Certified Nursing Assistant: 29
Licensed Practical Nurse: 23
Registered Nurse: 10
Physical Therapy Aide: 6
Physical Therapy Assistant: 5
Qualified Social Worker: 4
Speech Language Pathologist: 4
Respiratory Therapy Technician: 3
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 151 | 29 | 180 | 49,826 | 92 | 100% | 8 |
| Licensed Practical Nurse | 70 | 23 | 93 | 24,084 | 92 | 100% | 8.3 |
| Clinical Nurse Specialist | 16 | 0 | 16 | 4,679 | 87 | 95% | 7.8 |
| Dietitian | 7 | 0 | 7 | 2,878 | 91 | 99% | 7.5 |
| Registered Nurse | 13 | 10 | 23 | 2,801 | 92 | 100% | 7.6 |
| Respiratory Therapy Technician | 8 | 3 | 11 | 2,099 | 75 | 82% | 7.8 |
| Other Dietary Services Staff | 8 | 0 | 8 | 1,383 | 90 | 98% | 5.2 |
| Physical Therapy Assistant | 7 | 5 | 12 | 1,314 | 74 | 80% | 7.2 |
| Physical Therapy Aide | 2 | 6 | 8 | 1,274 | 66 | 72% | 7.1 |
| Dental Services Staff | 3 | 0 | 3 | 1,245 | 64 | 70% | 8 |
| Mental Health Service Worker | 4 | 0 | 4 | 1,045 | 65 | 71% | 7.8 |
| Occupational Therapy Aide | 3 | 0 | 3 | 962 | 67 | 73% | 7.8 |
| Qualified Social Worker | 4 | 4 | 8 | 895 | 74 | 80% | 6.6 |
| Nurse Practitioner | 1 | 0 | 1 | 506 | 61 | 66% | 8.3 |
| Administrator | 1 | 0 | 1 | 472 | 59 | 64% | 8 |
| Speech Language Pathologist | 1 | 4 | 5 | 330 | 46 | 50% | 6.1 |
| Medical Director | 1 | 0 | 1 | 120 | 24 | 26% | 5 |
| Occupational Therapy Assistant | 1 | 0 | 1 | 112 | 16 | 17% | 7 |
| Qualified Activities Professional | 1 | 0 | 1 | 104 | 27 | 29% | 3.9 |
180 Certified Nursing Assistant
% of Days
100%
93 Licensed Practical Nurse
% of Days
100%
16 Clinical Nurse Specialist
% of Days
95%
7 Dietitian
% of Days
99%
23 Registered Nurse
% of Days
100%
11 Respiratory Therapy Technician
% of Days
82%
8 Other Dietary Services Staff
% of Days
98%
12 Physical Therapy Assistant
% of Days
80%
8 Physical Therapy Aide
% of Days
72%
3 Dental Services Staff
% of Days
70%
4 Mental Health Service Worker
% of Days
71%
3 Occupational Therapy Aide
% of Days
73%
8 Qualified Social Worker
% of Days
80%
1 Nurse Practitioner
% of Days
66%
1 Administrator
% of Days
64%
5 Speech Language Pathologist
% of Days
50%
1 Medical Director
% of Days
26%
1 Occupational Therapy Assistant
% of Days
17%
1 Qualified Activities Professional
% of Days
29%
Penalties and fines
Includes penalties issued in 2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
Total fines amount
$21K Rank #173 / 206Federal fines — State benchmarkedThis home is ranked 173rd out of 206 homes in Pennsylvania. Shows this facility's cumulative CMS federal fine dollars versus the Pennsylvania average among facilities with fines, and where it ranks among 206 skilled nursing facilities in the pool. Lower total dollars mean a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
65% lower than Pennsylvania averagePennsylvania average: $59K
Number of fines
2
In line with Pennsylvania averagePennsylvania average: 2.1
Payment Denials
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
0
100% fewer payment denials than Pennsylvania averagePennsylvania average: 0.2
Fines amount comparison
Fines amount comparison
This facility
$21K
Pennsylvania average
$59K
Penalty History
Penalties are imposed by CMS for violations of federal nursing home regulations.
1 penalty in the past 3 years
Jul 17, 2025 · $17K
Civil Money Penalty
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 17, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jul 17, 2025
$17K
Last updated: Jan 2026
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.8
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
14.8
35% worse than Pennsylvania averagePennsylvania average: 11.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.6
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.6
33% worse than Pennsylvania averagePennsylvania average: 22.2
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
29.2%
Percent of long-stay residents whose need for help with daily activities has increased
29.2%
54% worse than Pennsylvania averagePennsylvania average: 19.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
28.1%
Percent of long-stay residents whose ability to move independently worsened
28.1%
33% worse than Pennsylvania averagePennsylvania average: 21.1%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
31.6%
18% worse than Pennsylvania averagePennsylvania average: 26.7%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
Percent of long-stay residents experiencing one or more falls with major injury
4.0%
27% worse than Pennsylvania averagePennsylvania average: 3.2%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
6.7%
Percent of long-stay high risk residents with pressure ulcers
6.7%
21% worse than Pennsylvania averagePennsylvania average: 5.5%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
3.0%
Percent of long-stay residents with a urinary tract infection
3.0%
71% worse than Pennsylvania averagePennsylvania average: 1.8%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
5.9%
Percent of long-stay residents who lose too much weight
5.9%
11% better than Pennsylvania averagePennsylvania average: 6.6%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.4%
Percent of long-stay residents who have depressive symptoms
4.4%
20% better than Pennsylvania averagePennsylvania average: 5.5%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
11.7%
Percent of long-stay residents who received an antipsychotic medication
11.7%
31% better than Pennsylvania averagePennsylvania average: 17.1%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
84.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
84.0%
In line with Pennsylvania averagePennsylvania average: 86.9%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.3%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
81.3%
13% worse than Pennsylvania averagePennsylvania average: 93.5%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.9%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
61.9%
10% worse than Pennsylvania averagePennsylvania average: 68.8%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
5% worse than Pennsylvania averagePennsylvania average: 1.5%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.9%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
40.9%
40% worse than Pennsylvania averagePennsylvania average: 68.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
63% of new residents, usually for short-term rehab.
Typical stay
19 days
Private pay
35% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
2% of new residents, often for long-term daily care.
Typical stay
15 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
239
Medicare
19
7.9% of residents
Medicaid
129
54% of residents
Private pay or other
91
38.1% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
CCRC
Part of a Continuing Care Retirement Community offering multiple care levels
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for The Terrace at Phoebe Allentown based on CMS SNF Cost Reports.
Occupancy Rate
60.7%
↑ 0.8pp vs 2023
Net Income
-$2.2M
↓ ~$481.9K vs 2023
Total Payroll
$24.8M
↓ ~$233.2K vs 2023
Profit Margin
-4.0%
↓ 0.6pp vs 2023
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$59.7M
Operating deficit
-$2.2M
Voluntary non-profit community
Operated by a church.
Home revenue
$59.7M Rank #12 / 205Revenue — State benchmarkedThis home is ranked 12th out of 205 homes in Pennsylvania. Shows this facility's annual revenue compared to the Pennsylvania SNF average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating deficit
-$2.2M
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #9 / 205Payroll — State benchmarkedThis home is ranked 9th out of 205 homes in Pennsylvania. Shows total annual staff payroll benchmarked to the Pennsylvania average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$24.8M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #9 / 205Payroll — State benchmarkedThis home is ranked 9th out of 205 homes in Pennsylvania. Shows total annual staff payroll benchmarked to the Pennsylvania average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$37.1M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$61.9M
What does this home offer?
Minimum Age: 65 Years Old
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Living Spaces & Floor Plans for The Terrace at Phoebe Allentown
The Terrace At Phoebe Allentown Plan 1
The Terrace At Phoebe Allentown Plan 4
The Terrace At Phoebe Allentown Plan 3
The Terrace At Phoebe Allentown Plan 2
Places of interest near The Terrace at Phoebe Allentown
1.8 miles from city center
Estimated distance in miles from Allentown's city center to The Terrace at Phoebe Allentown's address, calculated via Google Maps.
— 0.34 miles to nearest hospital (Lehigh Valley Hospitalu201317th Street)
Calculate Travel Distance to The Terrace at Phoebe Allentown
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Financial Assistance for
Nursing Home in Pennsylvania
The Terrace at Phoebe Allentown is located in Allentown, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
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| Good Shepherd Home Raker Center |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Allentown (Fairview) | 99 | - | - | 3.36 | +40% | -19% | $0 | 12 | 3.0 | - | 95 | 60 | - | - | - | - | 395018 | ||||
| The Terrace at Phoebe Allentown |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Allentown | 395 | 60.7% | -23% | 3.98 | -50% | -4% | $21.0k | 13 | 2.2 | 1 | 240 | 82 | Michelle Morton | $59.7M | $24.8M | 41.6% | 395080 | ||||
| ProMedica Skilled Nursing and Rehabilitation (West Allen) |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Allentown (West End) | 240 | 58.0% | -26% | 3.73 | -20% | -10% | $288.2k | 61 | 7.6 | 2 | 194 | 93 | Gbrh Holdco LLC | $21.8M | $9.5M | 43.4% | 395421 |
Frequently Asked Questions about The Terrace at Phoebe Allentown
Is The Terrace at Phoebe Allentown in a walkable area?
The Terrace at Phoebe Allentown has a walk score of 82. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
What is the phone number of The Terrace at Phoebe Allentown?
(610) 794-5555 will put you in contact with the team at The Terrace at Phoebe Allentown.
Is The Terrace at Phoebe Allentown Medicare or Medicaid certified?
Yes — The Terrace at Phoebe Allentown is a CMS-certified provider of Medicare and Medicaid.
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