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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Welcome to The Towne House Retirement Community have been providing exceptional care for seniors since 1965! As a non-profit organization based in Fort Wayne, they offer a range of services to meet the needs of their residents, including assisted living, memory care, skilled nursing, and rehabilitation services. The home’s compassionate team is very dedicated to providing the highest level of care and attention to people in their golden years.
Residents can stay active and healthy by taking advantage of the home’s state-of-the-art fitness center or participating in some of the many social activities, like card and game gatherings or arts and music programs. Seniors can relax in their cozy library or take up a new hobby in our woodworking shop. They can even challenge their friends to a game of shuffleboard on the courts! At The Towne House, they also take care of all the little things so residents can focus on enjoying life. They provide housekeeping and home maintenance services, as well as transportation to make it easy for seniors to get around town.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 9th out of 270 homes in Indiana.| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Total Nursing (Weekend)
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 32m per day |
This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.
41% of new residents, usually for short-term rehab.
59% of new residents, often for short stays.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #115 / 271Payroll — State benchmarkedThis home is ranked 115th out of 271 homes in Indiana.Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Lower than the Indiana average: 68.1%The Towne House Retirement Community is legally operated by Bhi Senior Living, Inc, and administrated by Hayley Carr.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies are formal regulatory issues recorded during state inspections.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 13 | 36 | This facility has 64% fewer total deficiencies than a typical Indiana nursing home (13 vs. IN avg 36). Click this badge to view the full Indiana ranking.↓ 64% better |
|
Deficiencies per year
Average deficiencies per year since 2022.
| 3.3 | 9 | This facility has 63% fewer deficiencies per year than a typical Indiana nursing home (3.3 vs. IN avg 9). Click this badge to view the full Indiana ranking.↓ 63% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 0.6 | 1.9 | This facility has 68% fewer deficiencies per inspection than a typical Indiana nursing home (0.6 vs. IN avg 1.9). Click this badge to view the full Indiana ranking.↓ 68% better |
State inspections evaluate whether the facility meets health and safety standards.
Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.
| Metric | This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 1 | 5 | This facility has 80% fewer total complaints than a typical Indiana nursing home (1 vs. IN avg 5). Click this badge to view the full Indiana ranking.↓ 80% better |
|
Complaints per year
Average complaints per year since 2022.
| 0.3 | 1.3 | This facility has 77% fewer complaints per year than a typical Indiana nursing home (0.3 vs. IN avg 1.3). Click this badge to view the full Indiana ranking.↓ 77% better |
|
Complaint visits
On-site visits triggered by formal complaints. Formal complaints can result in multiple visits.
| 11 | 8 | This facility has 38% more complaint visits than a typical Indiana nursing home (11 vs. IN avg 8). Click this badge to view the full Indiana ranking.↑ 38% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on June 26, 2025, found the facility in compliance with Emergency Preparedness and Life Safety Code requirements, with no deficiencies cited. Earlier inspections showed a mixed record, including deficiencies related to life safety code compliance in June 2024 and care planning, wound care, resident safety, and kitchen sanitation issues in May 2024. Complaint investigations conducted over the past two years were consistently unsubstantiated or found no deficiencies related to the allegations. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. The facility appears to have addressed prior life safety concerns, as recent inspections have been free of deficiencies, indicating improvement over time.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsIndiana average 6
Last Health inspection on May 2024
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 8 citations resulted from standard inspections.
100% better than Indiana averageIndiana average: 0.2
100% better than Indiana averageIndiana average: 0.6
Corrected
Corrected
Corrected
Corrected
The Towne House Retirement Community is located in Fort Wayne, Indiana.
Here are the financial assistance programs available to residents in Indiana.
4.8 miles from city center
Estimated distance in miles from Fort Wayne's city center to The Towne House Retirement Community's address, calculated via Google Maps.
— 1.83 miles to nearest hospital (DaVita Summit City Dialysis)
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Reporting period: April 1 – June 30, 2025 (Q2 2025). Source: CMS Payroll-Based Journal report.
340724% better than Indiana average
35% worse than Indiana average
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
5.3 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.1 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
Total hours from contractors
1,924 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering April 1 – June 30, 2025.
| Registered Nurse | 10 | 0 | 10 | 1,983 | 91 | 100% | 7 |
| Certified Nursing Assistant | 24 | 0 | 24 | 1,632 | 91 | 100% | 6.1 |
| Medication Aide/Technician | 15 | 0 | 15 | 753 | 84 | 92% | 5.1 |
| Speech Language Pathologist | 0 | 5 | 5 | 733 | 67 | 74% | 5.3 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 426 | 63 | 69% | 4.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 416 | 52 | 57% | 8 |
| Physical Therapy Aide | 0 | 4 | 4 | 405 | 63 | 69% | 6 |
| Licensed Practical Nurse | 8 | 0 | 8 | 301 | 49 | 54% | 5.3 |
| Administrator | 1 | 0 | 1 | 280 | 65 | 71% | 4.3 |
| Physical Therapy Assistant | 0 | 5 | 5 | 213 | 46 | 51% | 4.4 |
| Qualified Social Worker | 0 | 2 | 2 | 200 | 42 | 46% | 4.7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 195 | 60 | 66% | 2.8 |
| Nurse Practitioner | 1 | 0 | 1 | 138 | 65 | 71% | 2.1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 128 | 53 | 58% | 2.4 |
| RN Director of Nursing | 1 | 0 | 1 | 112 | 65 | 71% | 1.7 |
| Dietitian | 1 | 0 | 1 | 112 | 65 | 71% | 1.7 |
| Dental Services Staff | 1 | 0 | 1 | 45 | 13 | 14% | 3.4 |
| Other Dietary Services Staff | 1 | 0 | 1 | 26 | 26 | 29% | 1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 7.8 |
| Nurse Aide in Training | 2 | 0 | 2 | 23 | 3 | 3% | 7.5 |
| Feeding Assistant | 0 | 1 | 1 | 14 | 14 | 15% | 1 |
| Medical Director | 0 | 1 | 1 | 13 | 13 | 14% | 1 |
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
267Residents meet regularly to discuss policies, care quality, and activities
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.0%
21% better than Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
94.7%
20% better than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Coventry Meadows Assisted Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Fort Wayne | 150 | 128.0% | +84% | 3.17 | +5% | -8% | $0 | 5 | 1.3 | - | 122 | A+ | 17 | Greggory Fuller | $19.3M | $8.2M | 42.4% | 155756 | ||||
| The Towne House Retirement Community |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fort Wayne | 447 | 49.2% | -29% | 5.20 | +16% | +51% | $0 | 8 | 2.7 | - | 11 | - | 38 | Jane Richardson | $12.1M | $5.9M | 48.7% | 155475 |
Historical financial and operational data for The Towne House Retirement Community based on CMS SNF Cost Reports.
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Angela Watson is the Director of Nursing at The Towne House Retirement Community.
The legal owner and operator of The Towne House Retirement Community is Bhi Senior Living, Inc.
The Towne House Retirement Community has a walk score of 38. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to IN state health department records, The Towne House Retirement Community's license number is 24-000541-1.
According to IN state health department records, The Towne House Retirement Community's license expires on September 30, 2025.
The Towne House Retirement Community's occupancy is 3%.
The Towne House Retirement Community is registered as a non-profit in IN.
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