The Towne House Retirement Community
The Towne House Retirement Community is an Assisted Living Home in Indiana
The Towne House Retirement… is an Assisted Living Home in Indiana
The Towne House Retirement Community
The Towne House Retirement Community is an Assisted Living Home in Indiana
The Towne House Retirement… is an Assisted Living Home in Indiana
Welcome to The Towne House Retirement Community have been providing exceptional care for seniors since 1965! As a non-profit organization based in Fort Wayne, they offer a range of services to meet the needs of their residents, including assisted living, memory care, skilled nursing, and rehabilitation services. The home’s compassionate team is very dedicated to providing the highest level of care and attention to people in their golden years.
Residents can stay active and healthy by taking advantage of the home’s state-of-the-art fitness center or participating in some of the many social activities, like card and game gatherings or arts and music programs. Seniors can relax in their cozy library or take up a new hobby in our woodworking shop. They can even challenge their friends to a game of shuffleboard on the courts! At The Towne House, they also take care of all the little things so residents can focus on enjoying life. They provide housekeeping and home maintenance services, as well as transportation to make it easy for seniors to get around town.
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The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.
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Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income mirrors statewide norms, reflecting a balanced margin profile.
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Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.
Occupancy
Finance
Percentage of home revenue spent on payroll costs.
House Specifics:
OperationsQuality Ratings
CMS 5-star rating based on health inspections, staffing, and quality measures.
Rating based on deficiencies found during state health inspections.
Rating based on nurse staffing hours per resident per day.
Quality Measures rating based on clinical outcomes for residents.
Total nurse staffing hours per resident per day.
Medicaid, Medicare & Private
Number of resident nights paid by Medicare for short-term or rehab care.
Resident nights covered by Medicaid for long-term care or support services.
Nights paid privately by residents or families, without Medicare/Medicaid coverage.
About this community
Indiana average: 68%
Additional licensing details
Ownership & operating entity
The Towne House Retirement Community is legally operated by BHI SENIOR LIVING, INC, and administrated by HAYLEY CARR.
Type Of Units
Staffing
Key information about the people who lead and staff this community.
Leadership
Contact Information
Types of Care at The Towne House Retirement Community
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
10 visits/inspections
11 visits/inspections triggered by complaints
Results
2 with citations
8 without citations
Indiana average: 11 complaint visits
1 complaint
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 4 complaints
7 citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 19 citations
Comparison Chart
The information below is reported by the Indiana Department of Health, Division of Long Term Care.For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
For self-sufficient seniors seeking community and minimal assistance.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
For seniors needing help with daily tasks but not full-time nursing.
Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.
Touring Checklist for Senior Living
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Location
Community Spaces and Overall Environment
Services
Staffing
Accommodations
Finances
Other Notes
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Places of interest near The Towne House Retirement Community
4.8 miles from city center
2209 St Joe Center Rd, Fort Wayne, IN 46825
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Staffing Data
Source: CMS Payroll-Based Journal (Q2 2025)
Nursing Staff Breakdown
| Role ⓘ | Count ⓘ | Avg Shift (hrs) ⓘ | Uses Contractors? ⓘ |
|---|---|---|---|
| Registered Nurse | 10 | 7 | No |
| Licensed Practical Nurse | 8 | 5.3 | No |
| Certified Nursing Assistant | 24 | 6.1 | No |
Staff by Category
Contractor Analysis
| Role ⓘ | Employees ⓘ | Contractors ⓘ | Total Staff ⓘ | Total Hours ⓘ | Days Worked ⓘ | % of Days ⓘ | Avg Shift (hrs) ⓘ |
|---|---|---|---|---|---|---|---|
| Registered Nurse | 10 | 0 | 10 | 1,983 | 91 | 100% | 7 |
| Certified Nursing Assistant | 24 | 0 | 24 | 1,632 | 91 | 100% | 6.1 |
| Medication Aide/Technician | 15 | 0 | 15 | 753 | 84 | 92% | 5.1 |
| Speech Language Pathologist | 0 | 5 | 5 | 733 | 67 | 74% | 5.3 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 426 | 63 | 69% | 4.2 |
| Mental Health Service Worker | 1 | 0 | 1 | 416 | 52 | 57% | 8 |
| Physical Therapy Aide | 0 | 4 | 4 | 405 | 63 | 69% | 6 |
| Licensed Practical Nurse | 8 | 0 | 8 | 301 | 49 | 54% | 5.3 |
| Administrator | 1 | 0 | 1 | 280 | 65 | 71% | 4.3 |
| Physical Therapy Assistant | 0 | 5 | 5 | 213 | 46 | 51% | 4.4 |
| Qualified Social Worker | 0 | 2 | 2 | 200 | 42 | 46% | 4.7 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 195 | 60 | 66% | 2.8 |
| Nurse Practitioner | 1 | 0 | 1 | 138 | 65 | 71% | 2.1 |
| Occupational Therapy Aide | 0 | 1 | 1 | 128 | 53 | 58% | 2.4 |
| RN Director of Nursing | 1 | 0 | 1 | 112 | 65 | 71% | 1.7 |
| Dietitian | 1 | 0 | 1 | 112 | 65 | 71% | 1.7 |
| Dental Services Staff | 1 | 0 | 1 | 45 | 13 | 14% | 3.4 |
| Other Dietary Services Staff | 1 | 0 | 1 | 26 | 26 | 29% | 1 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 24 | 3 | 3% | 7.8 |
| Nurse Aide in Training | 2 | 0 | 2 | 23 | 3 | 3% | 7.5 |
| Feeding Assistant | 0 | 1 | 1 | 14 | 14 | 15% | 1 |
| Medical Director | 0 | 1 | 1 | 13 | 13 | 14% | 1 |
Health Inspection History
Source: CMS Health Citations (May 2022 – May 2024)
Citation Severity Distribution
Top Deficiency Categories
Citation Sources
State Comparison (IN)
Recent Citations (Last 3 Years)
| Date | Severity ? | Category | Tag | Status |
|---|---|---|---|---|
| May 30, 2024 | D | Nutrition | F0812 | Corrected |
| May 30, 2024 | D | Quality of Care | F0684 | Corrected |
| May 30, 2024 | D | Quality of Care | F0689 | Corrected |
| May 30, 2024 | D | Care Planning | F0655 | Corrected |
| Apr 24, 2023 | D | Quality of Care | F0695 | Corrected |
| Apr 24, 2023 | D | Resident Rights | F0578 | Corrected |
| May 26, 2022 | D | Nutrition | F0814 | Corrected |
| May 26, 2022 | D | Quality of Care | F0689 | Corrected |
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Resident Census by Payment Source
Programs & Services
Family Engagement
Active councils help families stay involved in care decisions and facility operations.
Quality Measures
CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.
Source: CMS Nursing Home Compare (Data as of Jan 2026)
Short-Stay Resident Measures
Measures for residents who stay 100 days or less (typically rehabilitation patients).
Guides for Better Senior Living
From costs to care, explore the most important topics to make informed decisions about your future.
Claim What’s Yours: Financial Aid for Indiana Seniors
- General: Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025): ~$2,829/month (300% FBR, individual).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- IN Specifics: Requires level-of-care determination.
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home health services.
- General: Age 60+, Indiana resident, at risk of nursing home.
- Income Limits: ~$2,000/month (varies).
- Asset Limits: $10,000 (individual).
- IN Specifics: Limited funding; regional variation.
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
- General: Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
- Income Limits (2025): ~$1,004/month (including SSI).
- Asset Limits: $2,000 (individual), $3,000 (couple).
- IN Specifics: ~50 facilities statewide; per diem rate set by FSSA.
- Services: Room/board, laundry, minimal care coordination (~$20-$50/day subsidy).
- General: Age 65+ or disabled, Indiana resident, Medicare Part A/B.
- Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits: $9,430 (individual), $14,130 (couple).
- IN Specifics: Three tiers; no waitlist.
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
- General: Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
- Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits: Not assessed; need-based.
- IN Specifics: 16 AAAs; prioritizes low-income, rural caregivers.
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
- General: Age 55+, unemployed, low-income, Indiana resident.
- Income Limits (2025): ~$1,983/month (125% FPL).
- Asset Limits: Not specified; income-focused.
- IN Specifics: Priority for veterans, rural residents.
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
- General: Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits: ~$155,356 (net worth limit).
- IN Specifics: High veteran demand statewide.
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
Claim What’s Yours Financial Aid for Indiana Seniors
Aged and Disabled Waiver
Requirements:
- General:Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.
- Income Limits (2025):~$2,829/month (300% FBR, individual).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- IN Specifics:Requires level-of-care determination.
Benefits without Contact:
- Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home health services.
CHOICE Program
Requirements:
- General:Age 60+, Indiana resident, at risk of nursing home.
- Income Limits:~$2,000/month (varies).
- Asset Limits:$10,000 (individual).
- IN Specifics:Limited funding; regional variation.
Benefits without Contact:
- Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Residential Care Assistance Program (RCAP)
Requirements:
- General:Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
- Income Limits (2025):~$1,004/month (including SSI).
- Asset Limits:$2,000 (individual), $3,000 (couple).
- IN Specifics:~50 facilities statewide; per diem rate set by FSSA.
Benefits without Contact:
- Services: Room/board, laundry, minimal care coordination (~$20-$50/day subsidy).
Medicare Savings Program (MSP)
Requirements:
- General:Age 65+ or disabled, Indiana resident, Medicare Part A/B.
- Income Limits (2025):~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
- Asset Limits:$9,430 (individual), $14,130 (couple).
- IN Specifics:Three tiers; no waitlist.
Benefits without Contact:
- Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Requirements:
- General:Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
- Income Limits (2025):Prioritizes ~$24,980/year (individual); no strict cap.
- Asset Limits:Not assessed; need-based.
- IN Specifics:16 AAAs; prioritizes low-income, rural caregivers.
Benefits without Contact:
- Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Senior Community Service Employment Program (SCSEP)
Requirements:
- General:Age 55+, unemployed, low-income, Indiana resident.
- Income Limits (2025):~$1,983/month (125% FPL).
- Asset Limits:Not specified; income-focused.
- IN Specifics:Priority for veterans, rural residents.
Benefits without Contact:
- Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Requirements:
- General:Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.
- Income Limits (2025):Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
- Asset Limits:~$155,356 (net worth limit).
- IN Specifics:High veteran demand statewide.
Benefits without Contact:
- Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).
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