The Towne House Retirement Community

The Towne House Retirement Community is an Assisted Living Home in Indiana

The Towne House Retirement… is an Assisted Living Home in Indiana

The Towne House Retirement Community

2209 St Joe Center Rd, Fort Wayne, IN 46825 View Map

The Towne House Retirement Community is an Assisted Living Home in Indiana

The Towne House Retirement… is an Assisted Living Home in Indiana

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Overview of The Towne House Retirement Community

Welcome to The Towne House Retirement Community have been providing exceptional care for seniors since 1965! As a non-profit organization based in Fort Wayne, they offer a range of services to meet the needs of their residents, including assisted living, memory care, skilled nursing, and rehabilitation services. The home’s compassionate team is very dedicated to providing the highest level of care and attention to people in their golden years.

Residents can stay active and healthy by taking advantage of the home’s  state-of-the-art fitness center or participating in some of the many social activities, like card and game gatherings or arts and music programs. Seniors can relax in their cozy library or take up a new hobby in our woodworking shop. They can even challenge their friends to a game of shuffleboard on the courts! At The Towne House, they also take care of all the little things so residents can focus on enjoying life. They provide housekeeping and home maintenance services, as well as transportation to make it easy for seniors to get around town.

260-483-3116

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 5.20/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
5/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
5/5

Capacity and availability

High-capacity home

May provide extensive amenities, services and programs.

Total beds 447

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Indiana average
Occupancy rate 55.3%
Residents per day (avg) 11
Occupancy rate
55.3%
Residents per day (avg)
11

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

41% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

59% of new residents, often for short stays.

Typical stay 10 - 11 months

Finances and operations

Voluntary non-profit home
Other
Home revenue
$12.1M
Surplus of revenue
$1.3M
Voluntary non-profit home Other
Home revenue
$12,099,592.00
Surplus of revenue
$1,311,036.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$4.7M
38.6% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$6.1M
Total costs $10.8M
Bed community size
447-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 38 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy Rate
49%
Occupied Beds
220 of 447
Percentage of available beds currently in use by residents.

Indiana average: 68%

Facility Type
MIXED FACILITY (NURSING + RESIDENTIAL CARE)
License Date
January 10, 2024
License Expiration
September 30, 2025

Additional licensing details

License number: 24-000541-1
CMS Certification Number: 155475

Ownership & operating entity

The Towne House Retirement Community is legally operated by BHI SENIOR LIVING, INC, and administrated by HAYLEY CARR.

Profit status: NON-PROFIT

Type Of Units

SNF (Skilled Nursing)
32 units
NCC (Nursing Care Centers)
75 units
Residential
340 units
Total beds
447 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical Director: Robert Wilkins
Director of Nursing: ANGELA WATSON
Contact: Ms. Amy Scheffer, Executive Director

Contact Information

Fax: (260) 969-8072

Types of Care at The Towne House Retirement Community

Assisted Living Independent Living Memory Care
Contact The Towne House Retirement Community

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

10 visits/inspections

11 visits/inspections triggered by complaints

Results

2 with citations

8 without citations

Indiana average: 11 complaint visits

Indiana average: 3 inspections with citations

1 complaint

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 4 complaints

7 total citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 19 citations

Compare Assisted Living around Fort Wayne

The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Georgetowne Place
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Fort Wayne
280
No
A+
20
CSL GEORGETOWNE LLC
48.2%
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Park Place Senior Living
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Fort Wayne
196
No
A+
4
PARK PLACE II, LLC
73.5%
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
The Towne House Retirement Community
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Fort Wayne
125
No
-
38
RICHARDSON, JANE
49.2%
$12,064,950.00
$4,668,472.00
38.7%
11.00
5/5
5.1991
4/5
4/5
5/5
-
Lincolnshire Place
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

IL

Independent Living For self-sufficient seniors seeking community and minimal assistance.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Fort Wayne
50
No
-
2
MCCI OF INDIANA, LLC
80.0%
-
-
-
-
-
-
-
-
-
-
BrightStar Senior Living of Fort Wayne
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Fort Wayne
-
No
-
24
-
-
-
-
-
-
-
-
-
-
-
-

Places of interest near The Towne House Retirement Community

Address 4.8 miles from city center

Address 2209 St Joe Center Rd, Fort Wayne, IN 46825

Calculate Travel Distance to The Towne House Retirement Community

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

91
Total Staff
68
Employees
23
Contractors
8,170
Total Hours (Quarter)
18
Avg Staff/Day
5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse107 No
Licensed Practical Nurse85.3 No
Certified Nursing Assistant246.1 No
Staff by Category
Administration
2 staff
3.8hs shift avg
Nursing Staff
61 staff
5.7hs shift avg
Physicians & Practitioners
3 staff
3.4hs shift avg
Therapy Services
19 staff
4.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
4.7hs shift avg
Dietary Services
2 staff
1.5hs shift avg
Other Services
2 staff
7.1hs shift avg
Contractor Analysis
23.5%
of total hours from contractors
1,924 contractor hours this quarter
Respiratory Therapy Technician: 3 Physical Therapy Assistant: 5 Speech Language Pathologist: 5 Physical Therapy Aide: 4 Occupational Therapy Aide: 1 Qualified Social Worker: 2 Feeding Assistant: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Registered Nurse100101,98391100%7
Certified Nursing Assistant240241,63291100%6.1
Medication Aide/Technician150157538492%5.1
Speech Language Pathologist0557336774%5.3
Clinical Nurse Specialist2024266369%4.2
Mental Health Service Worker1014165257%8
Physical Therapy Aide0444056369%6
Licensed Practical Nurse8083014954%5.3
Administrator1012806571%4.3
Physical Therapy Assistant0552134651%4.4
Qualified Social Worker0222004246%4.7
Respiratory Therapy Technician0331956066%2.8
Nurse Practitioner1011386571%2.1
Occupational Therapy Aide0111285358%2.4
RN Director of Nursing1011126571%1.7
Dietitian1011126571%1.7
Dental Services Staff101451314%3.4
Other Dietary Services Staff101262629%1
Occupational Therapy Assistant0112433%7.8
Nurse Aide in Training2022333%7.5
Feeding Assistant011141415%1
Medical Director011131314%1

Health Inspection History

Total Health inspections 3
50% below Indiana average
Indiana average: 6.0

Last Health inspection on May 2024

Total Health citations 8
68% below Indiana average
Indiana average: 25.0

2.67 citations per inspection (avg)

Citations origin

Citations can result from standard inspections or complaint-based investigations.

Standard inspections 8 citations
Complaint investigations 0 citations
Breakdown of citations
Critical Health citations 0
100% below Indiana average
Indiana average: 0.2
Serious Health citations 0
100% below Indiana average
Indiana average: 0.6
Moderate Health citations 8

Minor Health citations 0
Citations history (last 3 years)
Nutrition moderate citation May 30, 2024
Corrected

Quality of Care moderate citation May 30, 2024
Corrected

Quality of Care moderate citation May 30, 2024
Corrected

Care Planning moderate citation May 30, 2024
Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: Non-Profit Corporation
Part of: BHI Senior Living
Resident Census by Payment Source
267 Total Residents
Medicare 10 (3.7%)
Private Pay/Other 257 (96.3%)
Programs & Services
Residents' Group
Nurse Aide Training
CCRC
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Pneumococcal Vaccine 99.0%

21% better than Indiana average
Antipsychotic medication increase 0.0%

100% better than Indiana average
Influenza Vaccine 94.7%

20% better than Indiana average

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Financial Aid for Indiana Seniors

Get financial aid guidance

Aged and Disabled Waiver

Indiana Medicaid A&D Waiver

Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Requires level-of-care determination.

CHOICE Program

Indiana CHOICE

Age 60+, Indiana resident, at risk of nursing home.

~$2,000/month (varies).

$10,000 (individual).

Limited funding; regional variation.

Residential Care Assistance Program (RCAP)

Indiana Residential Care Assistance Program

Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.

~$1,004/month (including SSI).

$2,000 (individual), $3,000 (couple).

~50 facilities statewide; per diem rate set by FSSA.

Medicare Savings Program (MSP)

Indiana Medicare Savings Program

Age 65+ or disabled, Indiana resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; no waitlist.

National Family Caregiver Support Program (NFCSP) Respite

Indiana NFCSP Respite Care

Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).

Prioritizes ~$24,980/year (individual); no strict cap.

Not assessed; need-based.

16 AAAs; prioritizes low-income, rural caregivers.

Senior Community Service Employment Program (SCSEP)

Indiana SCSEP

Age 55+, unemployed, low-income, Indiana resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents.

VA Aid and Attendance (A&A) and Housebound Benefits

Indiana VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand statewide.

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