The Towne House Retirement Community

The Towne House Retirement Community is an Assisted Living Home in Indiana

The Towne House Retirement… is an Assisted Living Home in Indiana

The Towne House Retirement Community

2209 St Joe Center Rd, Fort Wayne, IN 46825 View Map

The Towne House Retirement Community is an Assisted Living Home in Indiana

The Towne House Retirement… is an Assisted Living Home in Indiana

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Overview of The Towne House Retirement Community

Welcome to The Towne House Retirement Community have been providing exceptional care for seniors since 1965! As a non-profit organization based in Fort Wayne, they offer a range of services to meet the needs of their residents, including assisted living, memory care, skilled nursing, and rehabilitation services. The home’s compassionate team is very dedicated to providing the highest level of care and attention to people in their golden years.

Residents can stay active and healthy by taking advantage of the home’s  state-of-the-art fitness center or participating in some of the many social activities, like card and game gatherings or arts and music programs. Seniors can relax in their cozy library or take up a new hobby in our woodworking shop. They can even challenge their friends to a game of shuffleboard on the courts! At The Towne House, they also take care of all the little things so residents can focus on enjoying life. They provide housekeeping and home maintenance services, as well as transportation to make it easy for seniors to get around town.

260-483-3116
Home Information TOWNE HOUSE RETIREMENT COMMUNITY
  • Occupancy trails most facilities in the state, suggesting excess open capacity. The facility operates with a larger bed count than most state competitors, supporting broader intake. Residents generally stay for shorter periods than state peers, pointing to quicker turnover.

  • Home revenue lands near the state median, signaling steady but not standout inflows. Payroll outlays align with state averages, keeping staffing resources on par with peers. Total income mirrors statewide norms, reflecting a balanced margin profile.

  • Medicare nights lag behind other facilities, revealing limited Medicare demand. Medicaid nights fall below most peers, pointing to lighter Medicaid reliance. Private pay nights lead the state, showing strong demand from market-rate residents.

Occupancy
Beds
447
Occupancy
30.6%
Total Bed Days Available
45625
Avg. Length of Stay
32 days
Avg. Residents per Day
11
Finance
Home Revenue
$9,156,276.00
Payroll Costs
$3,822,368.00
Profit
$-52,020.00
Total Home Costs
$8,616,152.00
Payroll % of Revenue Info Percentage of home revenue spent on payroll costs.
41.7%
House Specifics:
CCN
155475
Owner Name
RICHARDSON, JANE
Rural vs. Urban
Urban
County
Allen
Type of Control
Governmental — City
Operations
Total Admissions
241
Total Discharges
229
% Medicare Admissions
29%
% Private Pay Admissions
71%
% Medicare Discharges
24%
% Private Pay Discharges
76%
Quality Ratings
Overall Rating Info CMS 5-star rating based on health inspections, staffing, and quality measures.
5 / 5
Health Inspection Rating Info Rating based on deficiencies found during state health inspections.
4 / 5
Staffing Rating Info Rating based on nurse staffing hours per resident per day.
4 / 5
QM Rating Info Quality Measures rating based on clinical outcomes for residents.
5 / 5
Nurse Hours / Resident / Day Info Total nurse staffing hours per resident per day.
5.20 hrs
Medicaid, Medicare & Private
Medicare Nights Info Number of resident nights paid by Medicare for short-term or rehab care.
1543
Medicaid Nights Info Resident nights covered by Medicaid for long-term care or support services.
1543
Free Market Nights Info Nights paid privately by residents or families, without Medicare/Medicaid coverage.
20601
Bed community size
447-bed community
A large-scale community that may provide a wide range of amenities, services, and structured programs.
Walk Score
Walk Score: 38 / 100
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy Rate
49%
Occupied Beds
220 of 447
Percentage of available beds currently in use by residents.

Indiana average: 68%

Facility Type
MIXED FACILITY (NURSING + RESIDENTIAL CARE)
License Date
January 10, 2024
License Expiration
September 30, 2025

Additional licensing details

License number: 24-000541-1
CMS Certification Number: 155475

Ownership & operating entity

The Towne House Retirement Community is legally operated by BHI SENIOR LIVING, INC, and administrated by HAYLEY CARR.

Administrator: HAYLEY CARR
Director of nursing: ANGELA WATSON
Medical director: Robert Wilkins
Profit status: NON-PROFIT
Nonprofit ownership: No

Type Of Units

SNF (Skilled Nursing)
32 units
NCC (Nursing Care Centers)
75 units
Residential
340 units
Total beds
447 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Medical Director: Robert Wilkins
Director of Nursing: ANGELA WATSON
Contact: Ms. Amy Scheffer, Executive Director

Contact Information

Fax: (260) 969-8072

Types of Care at The Towne House Retirement Community

Assisted Living Independent Living Memory Care
Contact The Towne House Retirement Community

Inspection History

In Indiana, the Department of Social Services (for ALFs) and the Department of Public Health (for nursing homes) conduct inspections to ensure resident safety and regulatory compliance.

10 visits/inspections

11 visits/inspections triggered by complaints

Results

2 with citations

8 without citations

1 complaint

Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.

Indiana average: 4 complaints

7 citations

Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.

Indiana average: 19 citations

Places of interest near The Towne House Retirement Community

Address 4.8 miles from city center

Address 2209 St Joe Center Rd, Fort Wayne, IN 46825

Calculate Travel Distance to The Towne House Retirement Community

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Comparison Chart

The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Compare Assisted Living around Fort Wayne
The Towne House Retirement Community
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Fort Wayne
32
No
-
38
RICHARDSON, JANE
49.2%
$9,156,276.00
$3,822,368.00
41.7%
11.00
5/5
5.1991
4/5
4/5
5/5
-
BrightStar Senior Living of Fort Wayne
AL

For seniors needing help with daily tasks but not full-time nursing.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Fort Wayne
-
No
-
24
-
-
-
-
-
-
-
-
-
-
-
-
Park Place Senior Living
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Fort Wayne
196
No
A+
4
PARK PLACE II, LLC
73.5%
-
-
-
-
-
-
-
-
-
Studio / 1 Bed / 2 Bed
Georgetowne Place
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Fort Wayne
280
No
A+
20
CSL GEORGETOWNE LLC
48.2%
-
-
-
-
-
-
-
-
-
Studio / 1 Bed
Lincolnshire Place
AL

For seniors needing help with daily tasks but not full-time nursing.

IL

For self-sufficient seniors seeking community and minimal assistance.

MC

Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

Fort Wayne
50
No
-
2
MCCI OF INDIANA, LLC
80.0%
-
-
-
-
-
-
-
-
-
-

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

91
Total Staff
68
Employees
23
Contractors
8,170
Total Hours (Quarter)
18
Avg Staff/Day
5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse107 No
Licensed Practical Nurse85.3 No
Certified Nursing Assistant246.1 No
Staff by Category
Administration
2 staff
3.8hs shift avg
Nursing Staff
61 staff
5.7hs shift avg
Physicians & Practitioners
3 staff
3.4hs shift avg
Therapy Services
19 staff
4.5hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
4.7hs shift avg
Dietary Services
2 staff
1.5hs shift avg
Other Services
2 staff
7.1hs shift avg
Contractor Analysis
23.5%
of total hours from contractors
1,924 contractor hours this quarter
Respiratory Therapy Technician: 3 Physical Therapy Assistant: 5 Speech Language Pathologist: 5 Physical Therapy Aide: 4 Occupational Therapy Aide: 1 Qualified Social Worker: 2 Feeding Assistant: 1 Medical Director: 1 Occupational Therapy Assistant: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Registered Nurse100101,98391100%7
Certified Nursing Assistant240241,63291100%6.1
Medication Aide/Technician150157538492%5.1
Speech Language Pathologist0557336774%5.3
Clinical Nurse Specialist2024266369%4.2
Mental Health Service Worker1014165257%8
Physical Therapy Aide0444056369%6
Licensed Practical Nurse8083014954%5.3
Administrator1012806571%4.3
Physical Therapy Assistant0552134651%4.4
Qualified Social Worker0222004246%4.7
Respiratory Therapy Technician0331956066%2.8
Nurse Practitioner1011386571%2.1
Occupational Therapy Aide0111285358%2.4
RN Director of Nursing1011126571%1.7
Dietitian1011126571%1.7
Dental Services Staff101451314%3.4
Other Dietary Services Staff101262629%1
Occupational Therapy Assistant0112433%7.8
Nurse Aide in Training2022333%7.5
Feeding Assistant011141415%1
Medical Director011131314%1

Health Inspection History

Source: CMS Health Citations (May 2022 – May 2024)

3
Inspections
8
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2.67
Citations/Inspection
May 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
8
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
4
50% of total
Resident Rights
1
13% of total
Citation Sources
Standard Inspections 8
Complaint Investigations 0
State Comparison (IN)
Avg Citations (State)
25
This Facility: 8
Avg Critical (State)
0.2
This Facility: 0
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
May 30, 2024 D NutritionF0812 Corrected
May 30, 2024 D Quality of CareF0684 Corrected
May 30, 2024 D Quality of CareF0689 Corrected
May 30, 2024 D Care PlanningF0655 Corrected
Apr 24, 2023 D Quality of CareF0695 Corrected
Apr 24, 2023 D Resident RightsF0578 Corrected
May 26, 2022 D NutritionF0814 Corrected
May 26, 2022 D Quality of CareF0689 Corrected
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Guides for Better Senior Living

From costs to care, explore the most important topics to make informed decisions about your future.

Claim What’s Yours: Financial Aid for Indiana Seniors

Program
State Program Name
Eligibility
Benefits
Aged and Disabled Waiver
Indiana Medicaid A&D Waiver
Official government program page
  • General: Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025): ~$2,829/month (300% FBR, individual).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IN Specifics: Requires level-of-care determination.
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home health services.
CHOICE Program
  • General: Age 60+, Indiana resident, at risk of nursing home.
  • Income Limits: ~$2,000/month (varies).
  • Asset Limits: $10,000 (individual).
  • IN Specifics: Limited funding; regional variation.
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Residential Care Assistance Program (RCAP)
Indiana Residential Care Assistance Program
Official government program page
  • General: Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
  • Income Limits (2025): ~$1,004/month (including SSI).
  • Asset Limits: $2,000 (individual), $3,000 (couple).
  • IN Specifics: ~50 facilities statewide; per diem rate set by FSSA.
  • Services: Room/board, laundry, minimal care coordination (~$20-$50/day subsidy).
Medicare Savings Program (MSP)
Indiana Medicare Savings Program
Official government program page
  • General: Age 65+ or disabled, Indiana resident, Medicare Part A/B.
  • Income Limits (2025): ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits: $9,430 (individual), $14,130 (couple).
  • IN Specifics: Three tiers; no waitlist.
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
National Family Caregiver Support Program (NFCSP) Respite
Indiana NFCSP Respite Care
Official government program page
  • General: Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
  • Income Limits (2025): Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits: Not assessed; need-based.
  • IN Specifics: 16 AAAs; prioritizes low-income, rural caregivers.
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Senior Community Service Employment Program (SCSEP)
  • General: Age 55+, unemployed, low-income, Indiana resident.
  • Income Limits (2025): ~$1,983/month (125% FPL).
  • Asset Limits: Not specified; income-focused.
  • IN Specifics: Priority for veterans, rural residents.
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
VA Aid and Attendance (A&A) and Housebound Benefits
Indiana VA Aid and Attendance/Housebound
  • General: Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025): Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits: ~$155,356 (net worth limit).
  • IN Specifics: High veteran demand statewide.
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

Claim What’s Yours Financial Aid for Indiana Seniors

Indiana Medicaid A&D Waiver

Aged and Disabled Waiver

Requirements:
  • General:
    Age 65+ or disabled, Indiana resident, Medicaid-eligible, nursing home-level care need.
  • Income Limits (2025):
    ~$2,829/month (300% FBR, individual).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IN Specifics:
    Requires level-of-care determination.
Benefits without Contact:
  • Services: Personal care (5-7 hours/day), respite (240 hours/year), adult day care (~$60/day), home health services.
Indiana CHOICE

CHOICE Program

Requirements:
  • General:
    Age 60+, Indiana resident, at risk of nursing home.
  • Income Limits:
    ~$2,000/month (varies).
  • Asset Limits:
    $10,000 (individual).
  • IN Specifics:
    Limited funding; regional variation.
Benefits without Contact:
  • Services: In-home care (3-5 hours/week), respite (up to 10 days/year), transportation (~5 trips/month).
Indiana Residential Care Assistance Program

Residential Care Assistance Program (RCAP)

Requirements:
  • General:
    Age 65+, or blind, or disabled, Indiana resident, in approved facility, low-income or SSI recipient.
  • Income Limits (2025):
    ~$1,004/month (including SSI).
  • Asset Limits:
    $2,000 (individual), $3,000 (couple).
  • IN Specifics:
    ~50 facilities statewide; per diem rate set by FSSA.
Benefits without Contact:
  • Services: Room/board, laundry, minimal care coordination (~$20-$50/day subsidy).
Indiana Medicare Savings Program

Medicare Savings Program (MSP)

Requirements:
  • General:
    Age 65+ or disabled, Indiana resident, Medicare Part A/B.
  • Income Limits (2025):
    ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
  • Asset Limits:
    $9,430 (individual), $14,130 (couple).
  • IN Specifics:
    Three tiers; no waitlist.
Benefits without Contact:
  • Services: Covers Part B premiums ($174.70/month), deductibles ($240/year), copays (~20%).
Indiana NFCSP Respite Care

National Family Caregiver Support Program (NFCSP) Respite

Requirements:
  • General:
    Caregivers of 60+ needing care or 55+ caregivers of others; Indiana resident; functional needs (2+ ADLs).
  • Income Limits (2025):
    Prioritizes ~$24,980/year (individual); no strict cap.
  • Asset Limits:
    Not assessed; need-based.
  • IN Specifics:
    16 AAAs; prioritizes low-income, rural caregivers.
Benefits without Contact:
  • Services: Respite (4-6 hours/week or 5 days/year), adult day care ($60/day), caregiver training.
Indiana SCSEP

Senior Community Service Employment Program (SCSEP)

Requirements:
  • General:
    Age 55+, unemployed, low-income, Indiana resident.
  • Income Limits (2025):
    ~$1,983/month (125% FPL).
  • Asset Limits:
    Not specified; income-focused.
  • IN Specifics:
    Priority for veterans, rural residents.
Benefits without Contact:
  • Services: Paid training (~20 hours/week at ~$7.25/hour), job placement.
Indiana VA Aid and Attendance/Housebound

VA Aid and Attendance (A&A) and Housebound Benefits

Requirements:
  • General:
    Age 65+ or disabled veteran/spouse, Indiana resident, wartime service, need for ADL help (A&A) or homebound.
  • Income Limits (2025):
    Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
  • Asset Limits:
    ~$155,356 (net worth limit).
  • IN Specifics:
    High veteran demand statewide.
Benefits without Contact:
  • Services: Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living).

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