The Waters of Sullivan Nursing Facility
Nursing Home, Assisted Living, Respite Care & Skilled Nursing · Sullivan, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.

The Waters of Sullivan Nursing Facility

Nursing Home, Assisted Living, Respite Care & Skilled Nursing · Sullivan, IN
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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The Waters of Sullivan Nursing Facility accepts Medicaid, Medicare, and private pay.

Inspection History

In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.

Since 2022 · 4 years of data 56 deficiencies 1 complaint 18 inspections
Inspection Score Info A composite 0–100 score combining this facility's inspections, deficiencies, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana assisted living residence score (the benchmark); higher is better.This is a proprietary Assisted Living Magazine score.

At the Indiana average for assisted living residences (83/100)

Inspection score: 83 out of 100. Letter grade B. At the Indiana average for assisted living residences (83/100)

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average
Overall vs. IN average 3 Worse Metrics worse than Indiana average:
• Total deficiencies (56% above)
• Deficiencies per year (56% above)
• Deficiencies per inspection (63% above)
5 Better Metrics better than Indiana average:
• Inspections with deficiencies (29% below)
• Inspection deficiency rate (24% below)
• Inspections (23% below)
• Total complaints (80% below)
• Complaints per year (77% below)
Latest Inspection December 5, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityIN Averagevs. IN Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 5636 This facility has 56% more total deficiencies than a typical Indiana assisted living residence (56 vs. IN avg 36).↑ 56% worse Rank #234 / 317 Total deficiencies — State benchmarked This home is ranked 234th out of 317 homes in Indiana for Deficiencies. Shows this facility's deficiencies compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per year Info Average deficiencies per year since 2022. 149 This facility has 56% more deficiencies per year than a typical Indiana assisted living residence (14 vs. IN avg 9).↑ 56% worse
Deficiencies per inspection Info Average deficiencies per inspection. 3.11.9 This facility has 63% more deficiencies per inspection than a typical Indiana assisted living residence (3.1 vs. IN avg 1.9).↑ 63% worse Rank #248 / 317 Deficiencies per inspection — State benchmarked This home is ranked 248th out of 317 homes in Indiana for Deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 317 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityIN Averagevs. IN Avg
Total visits Info Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits. 1819 This facility has had 5% fewer total visits than the Indiana average (18 vs. IN avg 19). More inspections can mean more regulatory scrutiny rather than worse care.↓ 5% fewer
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 57 This facility has 29% fewer inspections with deficiencies than a typical Indiana assisted living residence (5 vs. IN avg 7).↓ 29% better
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 28%37% This facility has 9 percentage points lower inspection deficiency rate than a typical Indiana assisted living residence (28% vs. IN avg 37%).↓ 9% better
Inspections Info Routine, scheduled inspections conducted by state regulators. 1013 This facility has 23% fewer inspections than a typical Indiana assisted living residence (10 vs. IN avg 13).↓ 23% better

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

This FacilityIN Averagevs. IN Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 15 This facility has 80% fewer total complaints than a typical Indiana assisted living residence (1 vs. IN avg 5).↓ 80% better Rank #1 / 293 Total complaints — State benchmarked This home is ranked 1st out of 293 homes in Indiana for Total complaints. Shows this facility's total complaints compared to the Indiana average among 293 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Info Average complaints per year since 2022. 0.31.3 This facility has 77% fewer complaints per year than a typical Indiana assisted living residence (0.3 vs. IN avg 1.3).↓ 77% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

  • The most recent inspection on April 29, 2025, found the facility in compliance with all investigated complaints and no deficiencies cited.
  • The June 21, 2024 annual inspection cited nine deficiencies including medication supervision, infection control, food safety, and care planning failures.
  • The July 2, 2024 Life Safety Code survey found one deficiency for a corridor door lacking a self-closing device affecting resident safety.

Health Inspection History

Inspections since 2023
Total health inspections 4

State average N/A


Last Health inspection on Aug 2025

Total health citations
31 Rank #195 / 292Health citations — State benchmarkedThis home is ranked 195th out of 292 homes in Indiana for Health Citations. Shows this facility's total health deficiency citations benchmarked to the Indiana State average, with a ranking across all 292 IN facilities. Lower citation counts earn a better rank.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A

Citations per inspection
7.75 Rank #277 / 292Citations per inspection — State benchmarkedThis home is ranked 277th out of 292 homes in Indiana for Citations Per Inspection. Shows average deficiency citations per CMS inspection for this facility versus the Indiana mean across 292 facilities with citation data. Lower is better.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average N/A


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

29 of 31 citations resulted from standard inspections; and 2 of 31 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical health citations
0
In line with State average

State average: N/A


Serious health citations
0
In line with State average

State average: N/A

0 critical citations State average: N/A

0 serious citations State average: N/A

30 moderate citations State average: N/A

1 minor citation State average: N/A
Citations history (last 3 years)
Abuse/Neglect moderate citation Aug 01, 2025
Corrected

Nursing Services minor citation Aug 01, 2025
Corrected

Nutrition moderate citation Aug 01, 2025
Corrected

Nutrition moderate citation Aug 01, 2025
Corrected

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 66
Employees 51
Contractors 15
Staff to resident ratio 1.27 : 1
0% compared with State average

State average ratio: 0 : 0

Avg staff/day 25
Average shift 7.8 hours
0% compared with State average

State average: 0 hours

Total staff hours (quarter) 17,975

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 4 RN Staff are full-time employees. No contractors work on this role. 4
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.2 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 10 LPN Staff are full-time employees. No contractors work on this role. 10
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 22 CNA Staff are full-time employees. No contractors work on this role. 22
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.2 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

7%

1,252 contractor hours this quarter

Respiratory Therapy Technician: 4 Speech Language Pathologist: 4 Physical Therapy Assistant: 3 Qualified Social Worker: 2 Physical Therapy Aide: 1 Therapeutic Recreation Specialist: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant220228,01692100%8.2
Licensed Practical Nurse100103,32492100%8.5
Other Dietary Services Staff6061,1738491%7.1
Clinical Nurse Specialist2029326975%7.8
Registered Nurse4048157379%9.2
Administrator2025536773%8.2
Nurse Practitioner1015006065%8.3
Dietitian1014986975%7.2
Medication Aide/Technician2024785459%8.7
Speech Language Pathologist0444516773%6.7
Mental Health Service Worker1014366065%7.3
Physical Therapy Assistant0333565459%6.6
Qualified Social Worker0223356571%5.2
Physical Therapy Aide011611213%5.1
Respiratory Therapy Technician044463538%1.1
Therapeutic Recreation Specialist011211%1.8
22 Certified Nursing Assistant
% of Days 100%
10 Licensed Practical Nurse
% of Days 100%
6 Other Dietary Services Staff
% of Days 91%
2 Clinical Nurse Specialist
% of Days 75%
4 Registered Nurse
% of Days 79%
2 Administrator
% of Days 73%
1 Nurse Practitioner
% of Days 65%
1 Dietitian
% of Days 75%
2 Medication Aide/Technician
% of Days 59%
4 Speech Language Pathologist
% of Days 73%
1 Mental Health Service Worker
% of Days 65%
3 Physical Therapy Assistant
% of Days 59%
2 Qualified Social Worker
% of Days 71%
1 Physical Therapy Aide
% of Days 13%
4 Respiratory Therapy Technician
% of Days 38%
1 Therapeutic Recreation Specialist
% of Days 1%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 6.1
24% better than State average

State average: 8.0

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 14.5
15% better than State average

State average: 17.1

Long-stay resident measures
Significantly above average Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 6.3%
48% better than State average

State average: 12.0%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 11.8%
18% better than State average

State average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 25.5%
In line with State average

State average: 24.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.7%
56% better than State average

State average: 3.9%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 6.9%
57% worse than State average

State average: 4.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 2.3%
87% worse than State average

State average: 1.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.7%
36% better than State average

State average: 5.7%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 30.3%
26% worse than State average

State average: 24.1%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 15.9%
28% worse than State average

State average: 12.4%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 84.4%
10% worse than State average

State average: 93.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 94.3%
In line with State average

State average: 95.4%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.63
In line with State average

State average: 1.60

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 2.11
43% worse than State average

State average: 1.48

Short-stay resident measures
Above average Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 45.1%
45% worse than State average

State average: 81.7%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 1.8%
34% worse than State average

State average: 1.4%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 62.7%
21% worse than State average

State average: 79.0%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 13.5%
40% better than State average

State average: 22.4%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 21.5%
105% worse than State average

State average: 10.5%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 4.7%
504% worse than State average

State average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 31.3%
42% worse than State average

State average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 64.2%
27% better than State average

State average: 50.6%

Breakdown by payment type

Medicare

31% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

52% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

17% of new residents, often for long-term daily care.

Typical stay 11 - 12 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 52
Medicare
9
17.3% of residents
Medicaid
30
57.7% of residents
Private pay or other
13
25% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
LLC
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.5M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$267.9K
For-profit LLC
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$5.5M Rank #246 / 294Revenue — State benchmarkedThis home is ranked 246th out of 294 homes in Indiana for Revenue. Shows this facility's annual revenue compared to the Indiana average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$267.9K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$899
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #258 / 294Payroll — State benchmarkedThis home is ranked 258th out of 294 homes in Indiana for Payroll. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$3.0M 54.3% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #131 / 294Payroll % — State benchmarkedThis home is ranked 131st out of 294 homes in Indiana for Payroll %. Shows payroll as a percentage of revenue versus the Indiana average. Well-run Indiana facilities typically land around 54–68% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$2.8M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$5.8M

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Most new residents arrive under private pay (52% of admissions), and a typical private pay stay runs around 2 - 3 months.

Admissions
151 total

Coverage residents most often arrive under.

Medicare 31%
Private pay 52%
Medicaid 17%
Discharges
152 total

Coverage residents most often leave under.

Medicare 25%
Private pay 53%
Medicaid 22%

Places of interest near The Waters of Sullivan Nursing Facility

Address 0.0 miles from city center Info Estimated distance in miles from Sullivan's city center to The Waters of Sullivan Nursing Facility's address, calculated via Google Maps.

Calculate Travel Distance to The Waters of Sullivan Nursing Facility

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Address

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The information below is reported by the Indiana Department of Health, Division of Long Term Care.

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Frequently Asked Questions about The Waters of Sullivan Nursing Facility

Who is the Director of Nursing at The Waters of Sullivan Nursing Facility?

Mackenzie Drake is the Director of Nursing at The Waters of Sullivan Nursing Facility.

Who is the owner of The Waters of Sullivan Nursing Facility?

The Waters of Sullivan Nursing Facility is legally operated by Johnson Memorial Hospital, and administered by Sally Robertson.

Is The Waters of Sullivan Nursing Facility in a walkable area?

The Waters of Sullivan Nursing Facility has a walk score of 60. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the license number of The Waters of Sullivan Nursing Facility?

According to IN state health department records, The Waters of Sullivan Nursing Facility's license number is 25-000163-1.

When does The Waters of Sullivan Nursing Facility's license expire?

According to IN state health department records, The Waters of Sullivan Nursing Facility's license expires on February 28, 2027.

What is the occupancy rate at The Waters of Sullivan Nursing Facility?

The Waters of Sullivan Nursing Facility's occupancy is 57%.

Does The Waters of Sullivan Nursing Facility operate as a for-profit or non-profit?

The Waters of Sullivan Nursing Facility is registered as a for-profit in IN.

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