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The Westmont at Short Pump is a senior living community in Glen Allen, Virginia, offering independent living, assisted living, memory care, and respite services. With a 170-bed capacity, it is one of the larger communities in the greater Richmond area and is currently operating at a 66% occupancy rate with 113 occupied beds. The community is also administered by Matthew Hartwick under the RUI Senior Living brand.
The community has undergone 20 state inspections, exceeding the Virginia average of 14. 50% of which resulted in cited violations, which is lower than the state average of 64.3%. A total of 55 deficiencies have also been recorded, higher than the statewide average of 32, with past findings citing issues related to care planning, infection control, staff training, incident reporting, and administrative documentation. However, more recent trends show improvement, with the latest inspection on May 22, 2025, reporting no deficiencies and no substantiated complaints. 12 inspections were complaint-related, although the most recent complaint investigation did not confirm any issues. There are no records of fines, license suspensions, or immediate jeopardy findings.
A wide range of amenities, including restaurant-style dining with seasonal menus, a full-service spa, a fitness center, a library, landscaped courtyards, walking paths, and concierge services, is provided. This pet-friendly community also offers a variety of structured programs under the RUI brand, including memory care support, educational opportunities, wellness initiatives, and lifestyle programming designed to promote engagement and quality of life.
The Westmont at Short Pump is an ideal choice for older adults seeking a larger, amenity-rich community in the Short Pump and Glen Allen area. Its recent improvement in inspection outcomes, combined with a broad selection of services and activities, also appeals to families who value an active lifestyle alongside access to multiple levels of care.
Lower than the Virginia average: 85.7%The Westmont at Short Pump is administrated by Matthew Hartwick.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 55 | 32 | This facility has 72% more total deficiencies than a typical Virginia assisted living residence (55 vs. VA avg 32).↑ 72% worse |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 11 | 6.4 | This facility has 72% more deficiencies per year than a typical Virginia assisted living residence (11 vs. VA avg 6.4).↑ 72% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.8 | 2.3 | This facility has 22% more deficiencies per inspection than a typical Virginia assisted living residence (2.8 vs. VA avg 2.3).↑ 22% worse |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 20 | 14 | This facility has 43% more total inspections than a typical Virginia assisted living residence (20 vs. VA avg 14).↑ 43% worse |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 10 | 9 | This facility has 11% more inspections with violations than a typical Virginia assisted living residence (10 vs. VA avg 9).↑ 11% worse |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 50% | 64% | This facility has 14 percentage points lower inspection violation rate than a typical Virginia assisted living residence (50% vs. VA avg 64%).↓ 14% better |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 12 | 7 | This facility has 71% more total complaints than a typical Virginia assisted living residence (12 vs. VA avg 7).↑ 71% worse |
|
Complaints per year
Average complaints per year since 2021.
| 2.4 | 1.4 | This facility has 71% more complaints per year than a typical Virginia assisted living residence (2.4 vs. VA avg 1.4).↑ 71% worse |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
0.0 miles from city center
Estimated distance in miles from Glen Allen's city center to The Westmont at Short Pump's address, calculated via Google Maps.
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The Westmont at Short Pump is located in GLEN ALLEN, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| The Westmont at Short Pump |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Glen Allen | 170
Facility
170
VA AVG
98
Rank
#28 / 371 | No |
35
Facility
35
VA AVG
44
Rank
#264 / 449 | - | Matthew Hartwick |
66.5%
Facility
66.5%
VA AVG
70.8%
Rank
#192 / 297 | - | 20 | 50%
Facility
50%
VA AVG
64.3%
Rank
#124 / 332 | 12
Facility
12
VA AVG
7
Rank
#286 / 332 | 55
Facility
55
VA AVG
32
Rank
#287 / 332 | 2.8
Facility
2.8
VA AVG
2.3
Rank
#256 / 332 |
| Our Lady of the Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Roanoke (Gainsboro) | 127
Facility
127
VA AVG
98
Rank
#82 / 371 | No |
68
Facility
68
VA AVG
44
Rank
#74 / 449 | - | Meagan Seale |
87.4%
Facility
87.4%
VA AVG
70.8%
Rank
#59 / 297 | A+ | 20 | 55%
Facility
55%
VA AVG
64.3%
Rank
#161 / 332 | 7
Facility
7
VA AVG
7
Rank
#229 / 332 | 58
Facility
58
VA AVG
32
Rank
#291 / 332 | 2.9
Facility
2.9
VA AVG
2.3
Rank
#259 / 332 |
| Sunrise of Fairfax |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fairfax (Boulevard Estates) | 107
Facility
107
VA AVG
98
Rank
#125 / 371 | Yes |
61
Facility
61
VA AVG
44
Rank
#105 / 449 | Studio / Suite / 1 Bed / 2 Bed | Ms. Jordan Kay |
67.3%
Facility
67.3%
VA AVG
70.8%
Rank
#187 / 297 | A- | 16 | 56.3%
Facility
56.3%
VA AVG
64.3%
Rank
#166 / 332 | 7
Facility
7
VA AVG
7
Rank
#229 / 332 | 23
Facility
23
VA AVG
32
Rank
#206 / 332 | 1.4
Facility
1.4
VA AVG
2.3
Rank
#158 / 332 |
| Sunrise of Hunter Mill |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Oakton | 100
Facility
100
VA AVG
98
Rank
#145 / 371 | Yes |
70
Facility
70
VA AVG
44
Rank
#65 / 449 | - | Ms. Isha Subedi |
71.0%
Facility
71.0%
VA AVG
70.8%
Rank
#159 / 297 | A- | 9 | 88.9%
Facility
88.9%
VA AVG
64.3%
Rank
#302 / 332 | 1
Facility
1
VA AVG
7
Rank
#67 / 332 | 16
Facility
16
VA AVG
32
Rank
#173 / 332 | 1.8
Facility
1.8
VA AVG
2.3
Rank
#190 / 332 |
| Hickory Hill Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Burkeville | 80
Facility
80
VA AVG
98
Rank
#218 / 371 | No |
0
Facility
0
VA AVG
44
Rank
#438 / 449 | 1 Bed / 2 Bed | Ms. Laura D. Glasscock |
91.3%
Facility
91.3%
VA AVG
70.8%
Rank
#34 / 297 | - | 17 | 41.2%
Facility
41.2%
VA AVG
64.3%
Rank
#104 / 332 | 8
Facility
8
VA AVG
7
Rank
#252 / 332 | 26
Facility
26
VA AVG
32
Rank
#214 / 332 | 1.5
Facility
1.5
VA AVG
2.3
Rank
#166 / 332 |
The Westmont at Short Pump has a walk score of 35. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to VA state health department records, The Westmont at Short Pump's license expires on October 31, 2026.
The Westmont at Short Pump's occupancy is 66%.
Matthew Hartwick is the administrator of The Westmont at Short Pump.
The Westmont at Short Pump has 170 beds.
The Westmont at Short Pump has had 20 recently reported deficiencies.
Yes — there are 4 photos of The Westmont at Short Pump in the photo gallery on this page.
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