The Willows of Living Branches
With comprehensive care options, The Willows of Living Branches is an 80-bed personal care home in Hatfield, Pennsylvania, currently serving 45 residents. These care options include personal care, residential living, rehabilitation services, and respite care. A physician is also part of the care team, along with around-the-clock staffing that supports residents throughout the community.
A specialized memory care program is also provided to support older adults experiencing cognitive decline, while creative arts therapy provides opportunities for engagement through artistic expression. Located in a neighborhood with a Walk Score of 61, the community offers access to some amenities within walking distance. Transportation services are also available to help residents attend appointments and participate in community activities.
Chef-prepared meals are served in a restaurant-style setting with an emphasis on fresh ingredients. Shared amenities include a library, game room, lounges, and an activity space with a kitchen, along with outdoor features such as a covered patio, lawn, and community garden. Complimentary laundry service, free parking, and WiFi access are also provided.
Earlier concerns involving medication management and sanitation were successfully addressed through corrective measures, suggesting steady improvement over time. The most recent inspection also confirmed compliance with applicable regulatory standards.
About this community
Occupancy
The Willows of Living Branches is legally operated by Hatfield Mennonite Home.
Inspection History
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
Waivers
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This Facility
PA Average
vs. PA Avg-
2vs 0.9 avg↑ 122% higher than PA avg
Inspection Scorecard
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Since 2021 vs. Pennsylvania state average• Total citations (56% below)
• Citations per year (56% below)
• Citations per inspection (18% below)
• Total inspections (45% below)
• Inspections with citations (50% below)
• Inspection citation rate (8% below)
• Total complaints (25% below)
• Complaints per year (25% below)
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
| 28 | 63 | This facility has 56% fewer total citations than a typical Pennsylvania nursing home (28 vs. PA avg 63).↓ 56% better Rank #184 / 482 Total citations — State benchmarked This home is ranked 184th out of 482 homes in Pennsylvania. Shows this facility's total citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Citations per year
| 5.6 | 12.6 | This facility has 56% fewer citations per year than a typical Pennsylvania nursing home (5.6 vs. PA avg 12.6).↓ 56% better |
|
Citations per inspection
| 4.7 | 5.7 | This facility has 18% fewer citations per inspection than a typical Pennsylvania nursing home (4.7 vs. PA avg 5.7).↓ 18% better Rank #297 / 482 Citations per inspection — State benchmarked This home is ranked 297th out of 482 homes in Pennsylvania. Shows this facility's citations per inspection compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
| 6 | 11 | This facility has 45% fewer total inspections than a typical Pennsylvania nursing home (6 vs. PA avg 11).↓ 45% better |
|
Inspections with citations
| 4 | 8 | This facility has 50% fewer inspections with citations than a typical Pennsylvania nursing home (4 vs. PA avg 8).↓ 50% better |
|
Inspection citation rate
| 67% | 73% | This facility has 6 percentage points lower inspection citation rate than a typical Pennsylvania nursing home (67% vs. PA avg 73%).↓ 6% better Rank #223 / 482 Inspection citation rate — State benchmarked This home is ranked 223rd out of 482 homes in Pennsylvania. Shows this facility's % of inspections with citations compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
| 3 | 4 | This facility has 25% fewer total complaints than a typical Pennsylvania nursing home (3 vs. PA avg 4).↓ 25% better Rank #1 / 482 Total complaints — State benchmarked This home is ranked 1st out of 482 homes in Pennsylvania. Shows this facility's complaint inspections compared to the Pennsylvania average among 482 comparable communities in the ranking pool. Rankings are based only on facilities in Pennsylvania that report data for that category. Facilities without available data are excluded from the ranking. |
|
Complaints per year
| 0.6 | 0.8 | This facility has 25% fewer complaints per year than a typical Pennsylvania nursing home (0.6 vs. PA avg 0.8).↓ 25% better |
Inspection Reports Summary
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
- The April 17, 2025 monitoring inspection found no deficiencies or regulatory citations.
- The January 11, 2024 renewal inspection cited six deficiencies related to medication administration, narcotics log security, and documentation errors.
- The facility showed recurring sanitation and safety issues in 2021 and 2022, including improper food storage, uncovered trash, and obstructed egress routes, with accepted plans of correction.
Places of interest near The Willows of Living Branches
0.0 miles from city center
Estimated distance in miles from Hatfield's city center to The Willows of Living Branches's address, calculated via Google Maps.
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The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
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62.3%
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4.54
PA AVG
4.15
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#78 / 207 | +122% | +10% | $0
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#1 / 210 | - | - | - | - | 5 | A+ |
24
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24
PA AVG
46
Rank
#511 / 668 | - | $16.5M
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$16.5M
PA AVG
$32.8M
Rank
#113 / 209 | $8.3M
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$8.3M
PA AVG
$6.7M
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#134 / 209 | 50.7%
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50.7%
PA AVG
40%
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#165 / 209 | 395492 | ||||
| Kirkland Village | NH AL HC IL MC RC | Bethlehem | 64
Facility
64
PA AVG
94
Rank
#383 / 555 |
46.9%
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46.9%
PA AVG
78.7%
Rank
#454 / 518 | -40% | 4.30
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4.30
PA AVG
4.15
Rank
#90 / 207 | +46% | +4% | $21.6k
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$21.6k
PA AVG
$61.2k
Rank
#176 / 210 | 84
Facility
84
PA AVG
83
Rank
#220 / 460 | 8
Facility
8
PA AVG
31.3
Rank
#53 / 207 | 4.0
Facility
4.0
PA AVG
4.4
Rank
#115 / 207 | - | 30 | A+ |
12
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12
PA AVG
46
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$26.2M
PA AVG
$32.8M
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#68 / 209 | $8.9M
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$8.9M
PA AVG
$6.7M
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#123 / 209 | 34.1%
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34.1%
PA AVG
40%
Rank
#194 / 209 | 395916 | ||||
| Freedom Village at Brandywine | NH AL IL MC RC | Coatesville | 60
Facility
60
PA AVG
94
Rank
#399 / 555 |
90.9%
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90.9%
PA AVG
78.7%
Rank
#48 / 518 | +15% | 4.23
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4.23
PA AVG
4.15
Rank
#99 / 207 | +31% | +2% | $0
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$0
PA AVG
$61.2k
Rank
#1 / 210 | - | 5
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5
PA AVG
31.3
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#31 / 207 | 1.7
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1.7
PA AVG
4.4
Rank
#27 / 207 | - | 46 | A+ |
9
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9
PA AVG
46
Rank
#603 / 668 | Danielle Geyer | $12.5M
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$12.5M
PA AVG
$32.8M
Rank
#42 / 209 | $14.5M
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$14.5M
PA AVG
$6.7M
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#55 / 209 | 116%
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116%
PA AVG
40%
Rank
#170 / 209 | 396062 | ||||
| Barclay Friends | NH AL MC RC | West Chester (North Franklin Street) | 103
Facility
103
PA AVG
94
Rank
#196 / 555 |
49.5%
Facility
49.5%
PA AVG
78.7%
Rank
#438 / 518 | -37% | 4.70
Facility
4.70
PA AVG
4.15
Rank
#62 / 207 | +12% | +13% | $9.4k
Facility
$9.4k
PA AVG
$61.2k
Rank
#154 / 210 | 74
Facility
74
PA AVG
83
Rank
#348 / 460 | 1
Facility
1
PA AVG
31.3
Rank
#1 / 207 | 1.0
Facility
1.0
PA AVG
4.4
Rank
#1 / 207 | - | 61 | A+ |
35
Facility
35
PA AVG
46
Rank
#421 / 668 | Barclay Friends | $19.0M
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$19.0M
PA AVG
$32.8M
Rank
#98 / 209 | $11.7M
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$11.7M
PA AVG
$6.7M
Rank
#70 / 209 | 61.7%
Facility
61.7%
PA AVG
40%
Rank
#56 / 209 | 395848 |
Financial Assistance for
Nursing Home in Pennsylvania
The Willows of Living Branches is located in HATFIELD, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Frequently Asked Questions about The Willows of Living Branches
Who is the owner of The Willows of Living Branches?
The legal owner and operator of The Willows of Living Branches is Hatfield Mennonite Home.
Is The Willows of Living Branches in a walkable area?
The Willows of Living Branches has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
What is the license number of The Willows of Living Branches?
According to PA state health department records, The Willows of Living Branches's license number is 126780.
When does The Willows of Living Branches's license expire?
According to PA state health department records, The Willows of Living Branches's license expires on August 19, 2026.
What is the occupancy rate at The Willows of Living Branches?
The Willows of Living Branches's occupancy is 56%.
Does The Willows of Living Branches operate as a for-profit or non-profit?
The Willows of Living Branches is registered as a non-profit in PA.
How many beds does The Willows of Living Branches have?
The Willows of Living Branches has 80 beds.
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