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Lower than the Pennsylvania average: 78.7%The Willows of Living Branches is legally operated by Hatfield Mennonite Home.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. See the nursing homes benchmark below for the typical Pennsylvania score; higher is better.
Near the Pennsylvania average for nursing homes.
Pennsylvania nursing homes benchmark: C+ 77/100
Inspection score: 76 out of 100. Letter grade C. Near the Pennsylvania average for nursing homes.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 28 | 63 | This facility has 56% fewer total citations than a typical Pennsylvania nursing home (28 vs. PA avg 63).↓ 56% better |
|
Citations per year
Average citations per year since 2021.
| 5.6 | 12.6 | This facility has 56% fewer citations per year than a typical Pennsylvania nursing home (5.6 vs. PA avg 12.6).↓ 56% better |
|
Citations per inspection
Average citations per inspection.
| 4.7 | 5.7 | This facility has 18% fewer citations per inspection than a typical Pennsylvania nursing home (4.7 vs. PA avg 5.7).↓ 18% better |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 6 | 11 | This facility has 45% fewer total inspections than a typical Pennsylvania nursing home (6 vs. PA avg 11).↓ 45% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 8 | This facility has 50% fewer inspections with citations than a typical Pennsylvania nursing home (4 vs. PA avg 8).↓ 50% better |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 67% | 73% | This facility has 6 percentage points lower inspection citation rate than a typical Pennsylvania nursing home (67% vs. PA avg 73%).↓ 6% better |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 3 | 4 | This facility has 25% fewer total complaints than a typical Pennsylvania nursing home (3 vs. PA avg 4).↓ 25% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.6 | 0.8 | This facility has 25% fewer complaints per year than a typical Pennsylvania nursing home (0.6 vs. PA avg 0.8).↓ 25% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on April 17, 2025, found no deficiencies at the facility. Earlier inspections showed a pattern of deficiencies related mainly to medication management, recordkeeping, sanitation, and safety issues such as improper medication administration, unsecured narcotics, food storage concerns, and obstructed egress routes. Complaint investigations were not noted in the available reports, and enforcement actions such as fines or license suspensions were not listed. Prior plans of correction were accepted and documented as implemented, indicating efforts to address identified issues. The inspection history suggests improvement over time, with the latest visit showing compliance with licensing requirements.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection Reports
0.0 miles from city center
Estimated distance in miles from Hatfield's city center to The Willows of Living Branches's address, calculated via Google Maps.
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The Willows of Living Branches is located in HATFIELD, Pennsylvania.
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The information below is reported by the Pennsylvania Department of Human Services and Department of Health.
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IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
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NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
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NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Lancaster (Rohrerstown) | 100 | 57.0% | -28% | 5.33 | -23% | +29% | $0 | 7 | 3.5 | - | 57 | - | 16 | Douglas Motter | $33.3M | $13.1M | 39.3% | 395720 | ||||
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AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Philadelphia (Center City) | 101 | 63.4% | -19% | 3.14 | +20% | -24% | $43.2k | 50 | 3.6 | 1 | 64 | - | 95 | Steven Stefanelli | $34.0M | $13.2M | 38.8% | 395662 |
The legal owner and operator of The Willows of Living Branches is Hatfield Mennonite Home.
The Willows of Living Branches has a walk score of 61. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to PA state health department records, The Willows of Living Branches's license number is 126780.
According to PA state health department records, The Willows of Living Branches's license expires on August 19, 2026.
The Willows of Living Branches's occupancy is 56%.
The Willows of Living Branches is registered as a non-profit in PA.
The Willows of Living Branches has 80 beds.
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