Mostly short-term rehab stays
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (51% of admissions), and a typical Medicare stay runs around 26 days.
Twin Ports Health Services is a 90-bed skilled nursing facility at 1612 N 37th Street in Superior, Wisconsin, owned by NSh Superior LLC and administered by Viana Johnson. The facility accepts Medicare, Medicaid, and private pay, with a current census that runs roughly 73% Medicaid, reflecting a predominantly long-stay population. CMS rates the facility 4 stars overall — 32.9% above the Wisconsin average — driven by a strong Health Inspection score that ranks 44.4% above state peers. Over the past three years, Twin Ports recorded 7 citations across 3 inspections, a rate of 2.33 per inspection, compared with the Wisconsin average of 4.19 per inspection. All 7 citations were moderate in severity; none were critical or serious, and CMS has issued no fines or payment denials in the past three years. Staffing presents a mixed picture. Total nurse staffing averages 3 hours and 38 minutes per resident per day, 14% below the Wisconsin average of 4 hours and 14 minutes — with nurse aide and LPN staffing accounting for most of the gap. RN staffing is the exception: averaging 1 hour and 9 minutes per day, it is 19% above the state average, indicating stronger clinical oversight than the overall staffing figure suggests. The facility’s occupancy rate is 80%, above the state average of 70%, pointing to consistent local demand. One Quality Measure stands out: antipsychotic use among long-stay residents is 26.2%, well above the Wisconsin average of 16.1%. Families placing residents with cognitive decline or behavioral needs should weigh that figure alongside the facility’s otherwise clean compliance record. Twin Ports Health Services is best suited for long-stay residents in Douglas County who need sustained skilled nursing care, particularly those on Medicaid, in a facility with a strong inspection record and above-average clinical oversight.
Twin Ports Health Services is legally operated by Viana Johnson.
Wisconsin average 6
Last Health inspection on Jul 2025
Wisconsin average 27.3
Wisconsin average 4.19
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
6 of 7 citations resulted from standard inspections; and 1 of 7 resulted from complaint investigations.
Wisconsin average: 0.9
Wisconsin average: 1.2
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Manages medical care and health needs.
Assists with medical care and medications.
Helps with daily care and mobility.
Total hours from contractors
1,766 contractor hours this quarter
| Certified Nursing Assistant | 60 | 0 | 60 | 14,761 | 92 | 100% | 7.3 |
| Registered Nurse | 25 | 0 | 25 | 6,766 | 92 | 100% | 8 |
| Licensed Practical Nurse | 10 | 0 | 10 | 2,568 | 92 | 100% | 8 |
| Dietitian | 7 | 0 | 7 | 1,681 | 92 | 100% | 6.9 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 986 | 66 | 72% | 7.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 680 | 68 | 74% | 6.2 |
| Administrator | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 512 | 64 | 70% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 454 | 62 | 67% | 7.3 |
| Physical Therapy Aide | 0 | 3 | 3 | 435 | 67 | 73% | 6.4 |
| Qualified Social Worker | 0 | 3 | 3 | 294 | 62 | 67% | 4.7 |
| Respiratory Therapy Technician | 0 | 5 | 5 | 176 | 37 | 40% | 4 |
| Occupational Therapy Aide | 2 | 0 | 2 | 155 | 27 | 29% | 5.7 |
| Nurse Aide in Training | 2 | 0 | 2 | 140 | 14 | 15% | 7.8 |
| Physical Therapy Assistant | 0 | 3 | 3 | 123 | 45 | 49% | 2.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 58 | 20 | 22% | 2.9 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
51% of new residents, usually for short-term rehab.
13% of new residents, often for short stays.
36% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Historical financial and operational data for Twin Ports Health Services from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (51% of admissions), and a typical Medicare stay runs around 26 days.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.0 miles from city center
Estimated distance in miles from Superior's city center to Twin Ports Health Services's address, calculated via Google Maps.
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The information below is reported by the Wisconsin Department of Health Services, Division of Quality Assurance.
| Twin Ports Health Services | NH AL | Superior (Downtown) | - | 90
Facility
90
WI AVG
61
Rank
#90 / 496 | - |
85
Facility
85
WI AVG
42
Rank
#20 / 580 | - |
| Oak Park Nursing & Rehab Center | NH AL IL MC | Madison (North Star) | - | 100
Facility
100
WI AVG
61
Rank
#67 / 496 | A+ |
5
Facility
5
WI AVG
42
Rank
#533 / 580 | 1 Bed / 2 Bed |
| Sun Prairie Senior Living | NH ADC AL | Sun Prairie | - | 42
Facility
42
WI AVG
61
Rank
#337 / 496 | A+ |
74
Facility
74
WI AVG
42
Rank
#79 / 580 | Studio / 1 Bed / 2 Bed |
| Milwaukee Catholic Home | NH AL IL MC | Milwaukee (Northpoint) | $1,140 - $5,570 | 107
Facility
107
WI AVG
61
Rank
#55 / 496 | A+ |
83
Facility
83
WI AVG
42
Rank
#36 / 580 | 1 Bed / 2 Bed |
| Evergreen Oshkosh | NH AL HC IL MC NC | Oshkosh (Evergreen Retirement Community) | $921 - $921 | 80
Facility
80
WI AVG
61
Rank
#120 / 496 | - |
23
Facility
23
WI AVG
42
Rank
#429 / 580 | - |
Twin Ports Health Services is located in SUPERIOR, Wisconsin.
Here are the financial assistance programs available to residents in Wisconsin.
Twin Ports Health Services is in the Downtown neighborhood of SUPERIOR.
The legal owner and operator of Twin Ports Health Services is Nsh Superior Llc.
Twin Ports Health Services has a walk score of 85. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
Twin Ports Health Services's occupancy is 80%.
Viana Johnson is the administrator of Twin Ports Health Services.
Twin Ports Health Services has 90 beds.
Twin Ports Health Services is located at 1612 N 37Th St, Superior, WI 54880.
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