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Friendly Village Nursing and Rehabilitation Center
Nursing Home, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Rhinelander, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Outdoor view of the assisted living facility entrance Exterior view of a senior living facility Bright interior of a private resident room Interior hallway with seating area and doorways Bright, well-furnished private resident room Spacious common area with seating and a television Interior hallway of a senior living facility with doors Interior common area with seating and a television Indoor common area with tables and chairs Comfortable lounge area in a senior living facility Interior view of a rehabilitation exercise room Common area with seating and decorations Interior view of a welcoming reception area Physical therapy room with exercise equipment and wooden railing Bright common area with tables and chairs for activities Dining area with tables and chairs in a bright setting Residents participating in an indoor activity session

Friendly Village Nursing and Rehabilitation Center

Nursing Home, Memory Care, Palliative Care, Respite Care & Skilled Nursing · Rhinelander, WI
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
900 Boyce Dr, Rhinelander, WI 54501 View map Calculator: See prices in your area
Friendly Village Nursing and Rehabilitation Center accepts Medicare, Medicaid, and private pay.
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Friendly Village Nursing and Rehabilitation Center accepts Medicare, Medicaid, and private pay.

Overview of Friendly Village Nursing and Rehabilitation Center

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Friendly Village Nursing and Rehabilitation Center is a 100-bed skilled nursing home in Rhinelander, Wisconsin, in Oneida County. It offers a full range of care, including skilled nursing, memory care, palliative care, and respite stays, alongside post-acute rehabilitation. The facility is operated by Friendly Village Nursing And Rehab, LLC, and administered by Billie Packard. It accepts Medicare, Medicaid, and private pay, giving families several ways to cover both short-term rehab and longer-term stays.

The community runs at about 74 percent occupancy, and residents stay for an average of 78 days, a mix that reflects both post-acute recovery and longer-term nursing care. Total nursing care averages 3 hours and 29 minutes per resident each day, with registered nurses contributing about 53 minutes of that daily total, so residents have consistent access to both hands-on aide support and RN-level oversight.

Rehabilitation is a core part of the offering here, with dedicated rehabilitation services and short-term rehab programs supported by private rehab suites and around-the-clock nursing staff. Day-to-day life is rounded out by on-site registered dietitians, chef-inspired meals, and customizable menus, along with physician services available on-site. Residents can spend time in the outdoor courtyard or patio, take part in arts and crafts, and enjoy pet visitation, while practical amenities like banking services, transportation, and a beauty salon and spa help simplify daily life.

The facility sits in a moderately walkable part of Rhinelander, with a Walk Score of 68, meaning some errands can be handled on foot alongside a mix of nearby amenities. Between its rehab focus, round-the-clock staffing, and broad payment acceptance, Friendly Village is set up to support both residents recovering from a hospital stay and those needing ongoing skilled nursing care.

Facility Direct Line (715) 365-6832
Facility Direct Line (715) 365-6832 info@friendlyvillagerehab.com
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 33.2% Above WI avg. ▲ 33.2% Above WI avg.WI average: 3.0Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 7.2% Above WI avg. ▲ 7.2% Above WI avg.WI average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 10.5% Above WI avg. ▲ 10.5% Above WI avg.WI average: 3.6Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 60.7% Above WI avg. ▲ 60.7% Above WI avg.WI average: 3.1Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Wisconsin averages

Rank #122 / 168Nurse hours — State benchmarkedThis home is ranked 122nd out of 168 homes we track in Wisconsin for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the Wisconsin average, with a ranking across 168 Wisconsin facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 122nd out of 168 homes we track in Wisconsin for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

3h 29m

18% below state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
53m
−8% State avg: 58m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
29m
−23% State avg: 38m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 7m
−18% State avg: 2h 35m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 4m
−17% State avg: 3h 43m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
−7% State avg: 4m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
36m
−10% State avg: 40m per day · National avg: 28m per day

All 6 underlying metrics fall below the state average

Capacity and availability

Residents per day (avg)
74
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
78 days
Bed community size
100-bed community Rank #67 / 494Bed count — State benchmarkedThis home is ranked 67th out of 494 homes we track in Wisconsin for bed count. Shows this facility's certified or reported bed count compared to other Wisconsin facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 68 / 100 Rank #105 / 556Walk Score — State benchmarkedThis home is ranked 105th out of 556 homes we track in Wisconsin for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Wisconsin facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

About this community

Occupancy

Occupancy rate
74%
Rank #229 / 406Occupancy rate — State benchmarkedThis home is ranked 229th out of 406 homes we track in Wisconsin for occupancy. Shows this facility's occupancy rate versus the Wisconsin average, with its Statewide rank out of 406. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the Wisconsin average: 70%
Occupied beds
74 / 100
Average occupied beds in Wisconsin homes 54 beds

License Details

Facility TypeSkilled Care
CountyOneida
CMS Certification Number525459
Certification TypeTitle 18 SNF Title 19 NF

Ownership & Operating Entity

Friendly Village Nursing and Rehabilitation Center is administered by Billie Packard.

Owner NameFriendly Village Nursing And Rehab, LLC
Profit StatusFor-profit

Therapy & Rehabilitation

2 services
Rehabilitation Services
Short-Term Rehab

Staffing & Medical

1 service
24-Hour Staffing

Contact Information

Fax(715) 365-6665

Additional Policies & Features

Pets not allowed

Amenities & Lifestyle

Cable Tv
Laundry
Courtyard
Library
Dining
Patio
Arts & Crafts
Banking
Pet Friendly
Salon
Transportation
Customizable Menus
Chef Inspired Meals

Contact Friendly Village Nursing and Rehabilitation Center

CMS Health Inspection History

Inspections Since 2023 · 3 years of data
Total health inspections 5

State average 6

Last Health inspection on Feb 2025

Total health citations
17 Rank #72 / 169Health citations — State benchmarkedThis home is ranked 72nd out of 169 homes we track in Wisconsin for health citations. Shows this facility's total health deficiency citations benchmarked to the Wisconsin State average, with a ranking across all 169 WI facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 27.3

Citations per inspection
3.4 Rank #61 / 169Citations per inspection — State benchmarkedThis home is ranked 61st out of 169 homes we track in Wisconsin for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the Wisconsin mean across 169 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 4.19

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

15 of 17 citations resulted from standard inspections; and 1 of 17 resulted from complaint investigations.

Breakdown of citation severity (last 3 years)
Critical health citations
0
100% better than State average

State average: 0.9

Serious health citations
0
100% better than State average

State average: 1.2

0 critical citations State average: 0.9
0 serious citations State average: 1.2
17 moderate citations State average: 24.7
0 minor citations State average: 0.6
Citations history (last 3 years)
Administration moderate citation Feb 06, 2025
Corrected
Nutrition moderate citation Feb 06, 2025
Corrected
Quality of Care moderate citation Feb 06, 2025
Corrected
Care Planning moderate citation Feb 06, 2025
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 116
Employees 97
Contractors 19
Staff to resident ratio 1.51 : 1
39% fewer staff per resident than Wisconsin average
Wisconsin average ratio: 2.48 : 1 Wisconsin average ratio: 2.48 : 1See full Wisconsin ranking
Avg staff/day 38
Average shift 8.1 hours
11% better than Wisconsin average
Wisconsin average: 7.3 hours Wisconsin average shift: 7.3 hoursSee full Wisconsin ranking
Total staff hours (quarter) 28,389

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info 22 total: 15 full-time employees and 7 contractors. 22
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.4 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info 17 total: 10 full-time employees and 7 contractors. 17
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.5 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 40 CNA Staff are full-time employees. No contractors work on this role. 40
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

3.2%

922 contractor hours this quarter

Registered Nurse: 7 Licensed Practical Nurse: 7 Physical Therapy Aide: 1 Speech Language Pathologist: 1 Qualified Social Worker: 1 Medical Director: 1 Occupational Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant4004012,97892100%8
Registered Nurse157224,18092100%8.4
Licensed Practical Nurse107173,35692100%9.5
Clinical Nurse Specialist5051,4056672%7.6
Other Dietary Services Staff2029037683%7.8
Medication Aide/Technician5057987076%8.7
Nurse Aide in Training5057596368%6.7
Qualified Social Worker3145006773%7.5
Mental Health Service Worker1014846267%7.8
Nurse Practitioner1014786065%8
Dietitian1014645863%8
Administrator1014445661%7.9
Respiratory Therapy Technician1014246571%6.5
Speech Language Pathologist3143975964%6.7
Physical Therapy Assistant2023845964%6.4
Physical Therapy Aide1123365560%6.1
Occupational Therapy Aide10145910%5
Occupational Therapy Assistant0113344%8.3
Medical Director0112133%7
40 Certified Nursing Assistant
% of Days 100%
22 Registered Nurse
% of Days 100%
17 Licensed Practical Nurse
% of Days 100%
5 Clinical Nurse Specialist
% of Days 72%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 14.5
39% worse than Wisconsin average

Wisconsin average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 30.4
37% worse than Wisconsin average

Wisconsin average: 22.1

Long-stay resident measures
Average Wisconsin avg: 3.0 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 25.4%
44% worse than Wisconsin average

Wisconsin average: 17.6%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 26.5%
16% worse than Wisconsin average

Wisconsin average: 22.8%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 39.4%
51% worse than Wisconsin average

Wisconsin average: 26.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 6.0%
90% worse than Wisconsin average

Wisconsin average: 3.2%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 8.3%
53% worse than Wisconsin average

Wisconsin average: 5.4%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.5%
52% better than Wisconsin average

Wisconsin average: 3.2%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 6.4%
31% worse than Wisconsin average

Wisconsin average: 4.9%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 15.1%
199% worse than Wisconsin average

Wisconsin average: 5.0%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 18.1%
13% worse than Wisconsin average

Wisconsin average: 16.1%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Wisconsin average

Wisconsin average: 95.9%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 97.1%
In line with Wisconsin average

Wisconsin average: 95.0%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 0.55
66% better than Wisconsin average

Wisconsin average: 1.61

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 0.82
63% better than Wisconsin average

Wisconsin average: 2.19

Short-stay resident measures
Significantly above average Wisconsin avg: 2.9 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 88.3%
In line with Wisconsin average

Wisconsin average: 87.3%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 0.0%
100% better than Wisconsin average

Wisconsin average: 1.2%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
22% better than Wisconsin average

Wisconsin average: 82.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 15.3%
33% better than Wisconsin average

Wisconsin average: 22.7%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 12.4%
17% better than Wisconsin average

Wisconsin average: 15.0%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 4.0%
419% worse than Wisconsin average

Wisconsin average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 48.4%
10% worse than Wisconsin average

Wisconsin average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 59.3%
17% better than Wisconsin average

Wisconsin average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

19% of new residents, usually for short-term rehab.

Typical stay 24 days

Private pay

42% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

39% of new residents, often for long-term daily care.

Typical stay 4 - 5 months

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 77
Medicare
6
7.8% of residents
Medicaid
58
75.3% of residents
Private pay or other
13
16.9% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$8.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$272.3K
For-profit Operated by a single business entity.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$8.7M Rank #65 / 161Net patient revenue — State benchmarkedThis home is ranked 65th out of 161 homes we track in Wisconsin. Shows this facility's net patient revenue compared to the Wisconsin average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$272.3K
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$558.8K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #55 / 161Payroll costs — State benchmarkedThis home is ranked 55th out of 161 homes we track in Wisconsin. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the Wisconsin average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$5.1M 58.5% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #73 / 161Payroll % of net patient revenue — State benchmarkedThis home is ranked 73rd out of 161 homes we track in Wisconsin. Shows payroll as a percentage of net patient revenue versus the Wisconsin average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Wisconsin that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$3.3M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$8.4M
How we calculate these figures

This home is administered by Billie Packard.

This home is owned by Patricia Richardson

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 525459

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (42% of admissions), and a typical private pay stay runs around 1 - 2 months.

Admissions
353 total

Coverage residents most often arrive under.

Medicare 19%
Private pay 42%
Medicaid 39%
Discharges
348 total

Coverage residents most often leave under.

Medicare 21%
Private pay 40%
Medicaid 39%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Friendly Village Nursing and Rehabilitation Center

Address 0.0 miles from city center Info Estimated distance in miles from Rhinelander's city center to Friendly Village Nursing and Rehabilitation Center's address, calculated via Google Maps.

Calculate Travel Distance to Friendly Village Nursing and Rehabilitation Center

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Address

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the WI Dept. of Health Services (DHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

Official facility name used in federal/state reporting (may differ slightly from the marketing name).
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care):
City and state of the facility. Used for mapping and state-average comparisons.
Estimated monthly cost range for the facility.
Licensed bed capacity (maximum allowed). Not the same as how many beds are currently filled.
Better Business Bureau grade for the operating company. Reflects complaint handling and business practices, not clinical care quality.
Third-party neighborhood walkability score (0–100). Convenience/context metric, not a healthcare quality measure.
Housing or bed configuration options (e.g. studio, shared), often from facility-reported amenities and licensing details.
Harbor Haven Health & Rehabilitation
NH
HOS
MC
PC
SNF
Fond Du Lac -
85
Facility 85
WI AVG 61
Rank #108 / 494
 -
57
Facility 57
WI AVG 44
Rank #176 / 556
Private / Semi-Private Rooms
Lasata Care Center
NH
AL
IL
SNF
Cedarburg -
106
Facility 106
WI AVG 61
Rank #56 / 494
 A+
84
Facility 84
WI AVG 44
Rank #31 / 556
-
Shady Lane Nursing Care Center
NH
AL
MC
RC
SNF
Manitowoc -
50
Facility 50
WI AVG 61
Rank #234 / 494
 A+
75
Facility 75
WI AVG 44
Rank #72 / 556
-
Maplewood of Sauk Prairie
NH
MC
PC
RC
SNF
Sauk City -
120
Facility 120
WI AVG 61
Rank #33 / 494
 A+
67
Facility 67
WI AVG 44
Rank #113 / 556
-
Friendly Village Nursing and Rehabilitation Center
NH
MC
PC
RC
SNF
Rhinelander -
100
Facility 100
WI AVG 61
Rank #67 / 494
 -
68
Facility 68
WI AVG 44
Rank #105 / 556
-
Nursing Home Explorer

Frequently Asked Questions about Friendly Village Nursing and Rehabilitation Center

Who is the owner of Friendly Village Nursing and Rehabilitation Center?

Friendly Village Nursing and Rehabilitation Center is legally operated by Friendly Village Nursing And Rehab, LLC, and administered by Billie Packard.

Is Friendly Village Nursing and Rehabilitation Center in a walkable area?

Friendly Village Nursing and Rehabilitation Center has a walk score of 68. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.

What is the occupancy rate at Friendly Village Nursing and Rehabilitation Center?

Friendly Village Nursing and Rehabilitation Center's occupancy is 74%.

Are pets allowed at Friendly Village Nursing and Rehabilitation Center?

No, Friendly Village Nursing and Rehabilitation Center has a no-pet policy.

Does Friendly Village Nursing and Rehabilitation Center operate as a for-profit or non-profit?

Friendly Village Nursing and Rehabilitation Center is registered as a for-profit in WI.

Who is the administrator of Friendly Village Nursing and Rehabilitation Center?

Billie Packard is the administrator of Friendly Village Nursing and Rehabilitation Center.

How many beds does Friendly Village Nursing and Rehabilitation Center have?

Friendly Village Nursing and Rehabilitation Center has 100 beds.

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