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Vestal Park Rehabilitation and Nursing Center is a 180-bed for-profit skilled nursing facility in Vestal, Broome County, part of Upstate Services Group operating 17 facilities. It provides short-term rehabilitation, long-term care, memory care for dementia and Alzheimer’s, respite and hospice services. Medicare and Medicaid certified with 85 percent occupancy averaging 153 residents, it emphasizes clean, hotel-like environment with activity programming and therapeutic support.
Vestal Park received a two-star overall CMS rating, below state and national averages. U.S. News designated both short-term rehabilitation and long-term care as “As Expected.” Quality measures rating is four stars, representing strong clinical outcomes, while staffing levels were identified as primary weakness by CMS. Total nursing hours average 3.75 per resident daily, slightly below national average of 3.90. A March 2023 state inspection documented infection-control deficiencies subsequently addressed through formal corrective action. Recent records document 79 complaints and 36 citations.
Inspection records identified deficiencies in bed-rail safety assessment, activities of daily living support provision, resident fund management and discharge notification, timely abuse and neglect reporting, institutional response protocols for alleged violations, and range-of-motion and mobility care maintenance. These findings indicate documentation gaps, governance shortfalls, and safety protocol implementation concerns.
Vestal Park provides physical therapy, occupational therapy, speech pathology, memory care programming, respite services, and hospice care. Recreational programming and therapeutic activities support resident engagement. Licensed nursing coordinates medication management. Hospital affiliation integrates medical specialist resources.
Family reviews are consistently positive, describing friendly responsive staff, clean well-maintained facilities, effective therapeutic services, and safe supportive environments. These assessments align with four-star quality measures rating despite documented staffing constraints and compliance gaps.
Vestal Park suits families seeking skilled rehabilitation and long-term care. But, diligence is needed in verifying the correct facility address, requesting detailed documentation of the 2023 infection-control findings and corrective actions implemented, understanding the resolution status of the seven identified inspection deficiencies, confirming contemporary staffing adequacy relative to the two-star staffing rating, assessing whether four-star quality measures and consistent family satisfaction support placement despite the overall two-star designation, and conducting multiple unannounced visits to independently evaluate care quality and compliance.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 33m per day | ▼ 21% State avg: 42m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 4m per day | ▲ 39% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 38m per day | ▲ 21% State avg: 2h 11m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 25m per day | ▲ 8% State avg: 3h 10m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 71% State avg: 7m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 12m per day | ▼ 57% State avg: 28m per day · National avg: 28m per day |
Higher than the New York average: 88.3%Vestal Park Rehabilitation and Nursing Center is legally operated by VRNC, LLC (For Profit).
In New York State, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the New York State state average. The score below shows how many points this facility sits above or below the typical New York State nursing home score (the benchmark); higher is better.
4 points above the New York State average for nursing homes (83/100)
Inspection score: 87 out of 100. Letter grade B+. 4 points above the New York State average for nursing homes (83/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York State state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 21 | 13 | This facility has 62% more total citations than a typical New York State nursing home (21 vs. NY avg 13).↑ 62% worse |
|
Health citations
Violations related to resident care, clinical practices, and day-to-day operations.
| 15 | 20 | This facility has 25% fewer health citations than a typical New York State nursing home (15 vs. NY avg 20).↓ 25% better |
|
Life safety citations
Violations related to building safety — fire prevention, emergency egress, and similar.
| 6 | 4 | This facility has 50% more life safety citations than a typical New York State nursing home (6 vs. NY avg 4).↑ 50% worse |
|
Citations per inspection
Average citations per inspection.
| 5.3 | 1.4 | This facility has 279% more citations per inspection than a typical New York State nursing home (5.3 vs. NY avg 1.4).↑ 279% worse |
Inspections
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 4 | 9 | This facility has 56% fewer total inspections than a typical New York State nursing home (4 vs. NY avg 9).↓ 56% better |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 4 | 4 | This facility has inspections with citations in line with the New York State average (4 vs. NY avg 4).— At avg |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 100% | 44% | This facility has 56 percentage points higher inspection citation rate than a typical New York State nursing home (100% vs. NY avg 44%).↑ 56% worse |
Complaints & Investigations
| This Facility | NY Average | vs. NY Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 68 | 79 | This facility has 14% fewer total complaints than a typical New York State nursing home (68 vs. NY avg 79).↓ 14% better |
|
Complaints per bed
Size-adjusted complaint rate based on occupied beds.
| 0.43 | 0.50 | This facility has 14% fewer complaints per bed than a typical New York State nursing home (0.43 vs. NY avg 0.5).↓ 14% better |
|
Complaint investigations
On-site investigations triggered by complaints filed with New York State regulators.
| 12 | 15 | This facility has 20% fewer complaint investigations than a typical New York State nursing home (12 vs. NY avg 15).↓ 20% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
How this facility protects residents through staff vaccination policies and immunization practices.
Percentage of facility employees vaccinated against influenza.
Summary of court-record activity tied to this facility, compiled from publicly available case dockets.
Source: State court e-filing records
Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure.
7
Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture.
1
Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes.
6
Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure.
2020
Most recent filing on record. Recent activity means legal disputes are still being raised against this facility.
2025
Next scheduled court appearance on record across active cases.
May 01, 2026These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Number of hospitalizations per 1,000 long-stay resident days.
2.28
33% worse than New York State averageNew York State average: 1.71
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.80
41% better than New York State averageNew York State average: 1.35
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
26.5%
29% worse than New York State averageNew York State average: 20.6%
Percentage of short-stay residents who had an outpatient emergency department visit.
11.3%
16% worse than New York State averageNew York State average: 9.7%
Percentage of SNF residents who experience falls with major injury during their stay.
2.2%
191% worse than New York State averageNew York State average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
55.0%
In line with New York State averageNew York State average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
52.3%
In line with New York State averageNew York State average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
0.0 miles from city center
Estimated distance in miles from Vestal's city center to Vestal Park Rehabilitation and Nursing Center's address, calculated via Google Maps.
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Vestal Park Rehabilitation and Nursing Center is located in Vestal, New York.
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The information below is reported by the New York State Department of Health.
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CA AVG
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CA AVG
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CA AVG
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The legal owner and operator of Vestal Park Rehabilitation and Nursing Center is VRNC, LLC (For Profit).
Vestal Park Rehabilitation and Nursing Center has a walk score of 64. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to NY state health department records, Vestal Park Rehabilitation and Nursing Center's license number is 0364302N.
Vestal Park Rehabilitation and Nursing Center's occupancy is 97%.
Vestal Park Rehabilitation and Nursing Center has 160 beds.
Vestal Park Rehabilitation and Nursing Center has had 21 recently reported deficiencies.
Yes — there is 1 photo of Vestal Park Rehabilitation and Nursing Center in the photo gallery on this page.
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