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Veteran Village
Nursing Home & Skilled Nursing · Florence, SC
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Exterior view of Veteran Village with flags and landscaping Exterior view of the facility with a fountain and garden Outdoor area with flagpoles and landscaped garden Well-maintained outdoor garden area with seating Cozy common area with seating and a fireplace Two residents enjoying conversation in a common area

Veteran Village

Nursing Home & Skilled Nursing · Florence, SC
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1200 E National Cemetery Rd, Florence, SC 29506 View map Calculator: See prices in your area
Veteran Village accepts Medicare and private pay.
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Veteran Village accepts Medicare and private pay.

Overview of Veteran Village

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Dedicated exclusively to honorably discharged veterans who meet state residency rules, Veteran Village is a 104-bed nursing home run by the South Carolina Department of Veterans Affairs. Administrator Shonda Young manages daily operations, and the building features entirely private rooms. The resident demographic splits between 56% Medicare admissions for short-term rehab and 44% private-pay individuals who typically stay long-term, driving a high average stay of 1,279 days. The facility sees immense local demand with a 97.4% occupancy rate, bringing in a 2024 operating surplus of $1.1 million on $18 million in revenue.

Government health tracking logs detail top-tier staffing numbers, with overall nursing care averaging 7 hours and 59 minutes per resident daily to rank first in South Carolina. This structure includes 49 minutes of daily registered nurse time, 1 hour and 43 minutes for LPNs, and 3 hours and 40 minutes from nurse aides, maintaining robust clinical continuity through the weekends.

Quality archives show excellent outcomes for permanent residents, who experience low rates of depression, steady walking abilities, and fewer serious injuries from falls than state baselines. However, the data points to a few distinct clinical hurdles, noting that long-stay resident pressure ulcers and hospital readmission rates track higher than the state averages, while the home compiled $48,000 in federal fines across 12 penalties over the past three years.

Families looking for dedicated veteran care options can use these public health tracking data points to review the provider’s overall operations. Since the official records highlight the highest daily nursing hours in the state and excellent physical stability scores alongside a historical fine list and higher pressure ulcer risks, the documentation fits a highly staffed, long-term institutional environment.

Facility Direct Line (843) 432-4600
Facility Direct Line (843) 432-4600
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 40.6% Above SC avg. ▲ 40.6% Above SC avg.SC average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 45.9% Above SC avg. ▲ 45.9% Above SC avg.SC average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 3.7% Above SC avg. ▲ 3.7% Above SC avg.SC average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 19.0% Above SC avg. ▲ 19.0% Above SC avg.SC average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs South Carolina averages

Rank #2 / 117Nurse hours — State benchmarkedThis home is ranked 2nd out of 117 homes we track in South Carolina for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the South Carolina average, with a ranking across 117 South Carolina facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 2nd out of 117 homes we track in South Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

6h 56m

74% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
49m
+29% State avg: 38m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
2h 8m
+110% State avg: 1h 1m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 59m
+80% State avg: 2h 13m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
6h 13m
+86% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
2m
−57% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
21m
−11% State avg: 24m per day · National avg: 28m per day

2 of 6 metrics below state avg

Standout metric: LPN / LVN is +110% above South Carolina average

By The Numbers

Community insights.

Bed count Info A larger shared setting that may offer more common spaces and organized community services. 104 Rank #103 / 304Bed count — State benchmarkedThis home is ranked 103rd out of 304 homes we track in South Carolina for bed count. Shows this facility's certified or reported bed count compared to other South Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Medium-capacity home · Offers a balance of services and community atmosphere.

Residents per day (avg) Info The average number of residents living at this facility on a given day. CMS calculates this figure from the facility's Minimum Data Set (MDS) assessments and uses this value for other measures like Hours Per Resident Per Day (HPRD) and 5-Star Staffing rating.
52
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
1,279 days

About this community

License Details

Facility TypeHL- Nursing Home
CountyFlorence
License NumberNCF-1106
Business TypeState
CMS Certification Number425419

Ownership & Operating Entity

Veteran Village is legally operated by South Carolina Department Of Veterans Affairs, and administered by Shonda Young.

Owner NameSouth Carolina Department Of Veterans Affairs

Type Of Units

Institutional Nursing Home
104 units
Total beds
104 units

Additional Policies & Features

Pets not allowed
Admission CriteriaAdmission to the Veteran Village is limited to Veterans who have been separated from the U.S. Armed Forces under honorable conditions and qualify as South Carolina residents who are in need of skilled or intermediate nursing home care.

Amenities & Lifestyle

Specific ProgramsAdmissions / Benefits, Multimedia, Video Gallery, FAQs / Resources

Contact Veteran Village

CMS Health Inspection History

Inspections Since 2024 · 2 years of data
Total health inspections 1

State average 3.9

Last Health inspection on Oct 2024

Total health citations
6 Rank #20 / 119Health citations — State benchmarkedThis home is ranked 20th out of 119 homes we track in South Carolina for health citations. Shows this facility's total health deficiency citations benchmarked to the South Carolina State average, with a ranking across all 119 SC facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 13.7

Citations per inspection
6 Rank #114 / 119Citations per inspection — State benchmarkedThis home is ranked 114th out of 119 homes we track in South Carolina for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the South Carolina mean across 119 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 3.44

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

5 of 6 citations resulted from standard inspections; and 1 of 6 resulted from complaint investigations.

Breakdown of citation severity (last 2 years)
Critical health citations
0
100% better than State average

State average: 1

Serious health citations
2
567% worse than State average

State average: 0.3

0 critical citations State average: 1
2 serious citations State average: 0.3
4 moderate citations State average: 12.3
0 minor citations State average: 0.1
Citations history (last 2 years)
Abuse/Neglect moderate citation Oct 11, 2024
Corrected
Administration serious citation Oct 11, 2024
Corrected
Quality of Care serious citation Oct 11, 2024
Corrected
Quality of Care moderate citation Oct 11, 2024
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 222
Employees 207
Contractors 15
Staff to resident ratio 2.20 : 1
20% more staff per resident than South Carolina average
South Carolina average ratio: 1.84 : 1 South Carolina average ratio: 1.84 : 1See full South Carolina ranking
Avg staff/day 80
Average shift 4.2 hours
47% worse than South Carolina average
South Carolina average: 7.9 hours South Carolina average shift: 7.9 hoursSee full South Carolina ranking
Total staff hours (quarter) 30,705

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 23 RN Staff are full-time employees. No contractors work on this role. 23
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 4.1 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 51 LPN Staff are full-time employees. No contractors work on this role. 51
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 4.3 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 108 CNA Staff are full-time employees. No contractors work on this role. 108
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 4.2 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

6.3%

1,928 contractor hours this quarter

Other Physician: 3 Speech Language Pathologist: 2 Respiratory Therapy Technician: 2 Physical Therapy Aide: 2 Qualified Social Worker: 2 Feeding Assistant: 2 Clinical Nurse Specialist: 1 Physical Therapy Assistant: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant108010815,35892100%4.2
Licensed Practical Nurse510517,87192100%4.3
Registered Nurse230232,07292100%4.1
Clinical Nurse Specialist7181,1336874%3.9
Other Dietary Services Staff9091,0868896%3.6
Speech Language Pathologist0228146368%7.1
Physical Therapy Assistant0113465964%5.9
Dietitian1012627278%3.6
Dental Services Staff1012606672%3.9
Qualified Social Worker0222556368%4
Administrator1012446368%3.9
Nurse Practitioner1012255863%3.9
Respiratory Therapy Technician0221655964%2.8
Mental Health Service Worker2021624246%3.9
Feeding Assistant0221563841%3.5
Physical Therapy Aide0221283033%4
Occupational Therapy Aide2021268795%1
Other Physician033383134%1.2
RN Director of Nursing101833%2.6
108 Certified Nursing Assistant
% of Days 100%
51 Licensed Practical Nurse
% of Days 100%
23 Registered Nurse
% of Days 100%
8 Clinical Nurse Specialist
% of Days 74%
View All Staffing Data

Penalties and fines

Includes penalties issued in 2023-2024

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $48K Rank #114 / 120Federal fines — State benchmarkedThis home is ranked 114th out of 120 homes we track in South Carolina for federal fines. Shows this facility's cumulative CMS federal fine dollars versus the South Carolina average among facilities with fines, and where it ranks among 120 facilities in the pool. Lower total dollars mean a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
42% higher than South Carolina average

South Carolina average: $34K

Number of fines 12
392% more fines than South Carolina average

South Carolina average: 2.4

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than South Carolina average

South Carolina average: 0.1

Fines amount comparison
Fines amount comparison
This facility $48K
South Carolina average $34K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

9 penalties in the past 3 years

Multiple penalties were reported in the last 3 years.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 11, 2024
$4K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 11, 2024
$4K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 23, 2023
$5K
Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Oct 17, 2023
$5K

Last updated: Jan 2026

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 5.5
37% better than South Carolina average

South Carolina average: 8.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 6.6
57% better than South Carolina average

South Carolina average: 15.5

Long-stay resident measures
Above average South Carolina avg: 3.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 5.6%
57% better than South Carolina average

South Carolina average: 13.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 6.2%
62% better than South Carolina average

South Carolina average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 8.1%
53% better than South Carolina average

South Carolina average: 17.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.0%
34% better than South Carolina average

South Carolina average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 9.8%
60% worse than South Carolina average

South Carolina average: 6.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.5%
70% better than South Carolina average

South Carolina average: 1.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 4.1%
34% better than South Carolina average

South Carolina average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.0%
100% better than South Carolina average

South Carolina average: 2.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 17.7%
21% worse than South Carolina average

South Carolina average: 14.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 95.1%
5% better than South Carolina average

South Carolina average: 90.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 98.1%
8% better than South Carolina average

South Carolina average: 90.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 2.83
39% worse than South Carolina average

South Carolina average: 2.03

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.40
27% better than South Carolina average

South Carolina average: 1.91

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 71.4%
10% worse than South Carolina average

South Carolina average: 79.5%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

56% of new residents, usually for short-term rehab.

Typical stay 17 days

Private pay

44% of new residents, often for short stays.

Typical stay 5 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 101
Private pay or other
101
100% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Government
Operated by city authorities.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.8M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.1M
Government Operated by city authorities.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$17.8M Rank #17 / 113Net patient revenue — State benchmarkedThis home is ranked 17th out of 113 homes we track in South Carolina. Shows this facility's net patient revenue compared to the South Carolina average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.1M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$45.2K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #25 / 113Payroll costs — State benchmarkedThis home is ranked 25th out of 113 homes we track in South Carolina. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the South Carolina average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$8.9M 49.6% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #92 / 113Payroll % of net patient revenue — State benchmarkedThis home is ranked 92nd out of 113 homes we track in South Carolina. Shows payroll as a percentage of net patient revenue versus the South Carolina average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$7.9M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$16.8M
How we calculate these figures

This home is administered by Shonda Young.

This home is owned by South Carolina Department Of Veterans Affairs

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 425419

Show certification details

Who this home usually serves

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

Most new residents arrive under Medicare (56% of admissions), and a typical Medicare stay runs around 17 days.

Admissions
45 total

Coverage residents most often arrive under.

Medicare 56%
Private pay 44%
Discharges
29 total

Coverage residents most often leave under.

Medicare 55%
Private pay 45%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Veteran Village

Address 1200 E National Cemetery Rd, Florence, SC 29506

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Info below is compiled from CMS reports & the SC Dept. of Public Health (DPH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The South Carolina average is: 62.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Still Hopes Episcopal Retirement Community ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
West Columbia
22
Facility 22
SC AVG 90
Rank #298 / 304
91.8%
Facility 91.8%
SC AVG 86.4%
Rank #44 / 92
+6%
6.69
Facility 6.69
SC AVG 4.00
Rank #5 / 117
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +65%+67%
$0
Facility $0
SC AVG $34.8k
Rank #1 / 120
5
Facility 5
SC AVG 13.7
Rank #14 / 119
1.3
Facility 1.3
SC AVG 3.4
Rank #3 / 119
120A+
63
Facility 63
SC AVG 34
Rank #14 / 221
Frances Case
$28.0MFiscal year ending 09/2023
Facility $28.0MFiscal year ending 09/2023
SC AVG $12.1M
Rank #4 / 113
$23.0MFiscal year ending 09/2023
Facility $23.0MFiscal year ending 09/2023
SC AVG $7.3M
Rank #3 / 113
82.2%Fiscal year ending 09/2023
Facility 82.2%Fiscal year ending 09/2023
SC AVG 62.8%
Rank #10 / 113
425401
Linville Court at The Cascades Verdae ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Greenville (Cascades Verdae)
44
Facility 44
SC AVG 90
Rank #269 / 304
90.2%
Facility 90.2%
SC AVG 86.4%
Rank #56 / 92
+4%
4.87
Facility 4.87
SC AVG 4.00
Rank #18 / 117
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ +3%+22%
$0
Facility $0
SC AVG $34.8k
Rank #1 / 120
6
Facility 6
SC AVG 13.7
Rank #20 / 119
2.0
Facility 2.0
SC AVG 3.4
Rank #14 / 119
140-
8
Facility 8
SC AVG 34
Rank #196 / 221
Banyan Greenville LLC
$7.4MFiscal year ending 12/2023
Facility $7.4MFiscal year ending 12/2023
SC AVG $12.1M
Rank #93 / 113
$7.0MFiscal year ending 12/2023
Facility $7.0MFiscal year ending 12/2023
SC AVG $7.3M
Rank #49 / 113
94.6%Fiscal year ending 12/2023
Facility 94.6%Fiscal year ending 12/2023
SC AVG 62.8%
Rank #5 / 113
425392
Wildewood Downs Retirement Community ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Columbia (Williamsburg East)
57
Facility 57
SC AVG 90
Rank #226 / 304
28.1%
Facility 28.1%
SC AVG 86.4%
Rank #92 / 92
-67%
5.61
Facility 5.61
SC AVG 4.00
Rank #8 / 117
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ +300%+40%
$3.7k
Facility $3.7k
SC AVG $34.8k
Rank #54 / 120
13
Facility 13
SC AVG 13.7
Rank #70 / 119
4.3
Facility 4.3
SC AVG 3.4
Rank #90 / 119
-16-
33
Facility 33
SC AVG 34
Rank #117 / 221
Diana Chavis
$6.6MFiscal year ending 12/2023
Facility $6.6MFiscal year ending 12/2023
SC AVG $12.1M
Rank #101 / 113
$6.1MFiscal year ending 12/2023
Facility $6.1MFiscal year ending 12/2023
SC AVG $7.3M
Rank #68 / 113
92.9%Fiscal year ending 12/2023
Facility 92.9%Fiscal year ending 12/2023
SC AVG 62.8%
Rank #7 / 113
425385
Veterans Victory House ★ ★ ★ ★ ★
NH
SNF
Walterboro
220
Facility 220
SC AVG 90
Rank #3 / 304
83.7%
Facility 83.7%
SC AVG 86.4%
Rank #71 / 92
-3%
4.60
Facility 4.60
SC AVG 4.00
Rank #28 / 117
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +23%+15%
$0
Facility $0
SC AVG $34.8k
Rank #1 / 120
10
Facility 10
SC AVG 13.7
Rank #49 / 119
3.3
Facility 3.3
SC AVG 3.4
Rank #64 / 119
1184--South Carolina Department Of Veterans Affairs
$21.7MFiscal year ending 06/2024
Facility $21.7MFiscal year ending 06/2024
SC AVG $12.1M
Rank #11 / 113
$9.8MFiscal year ending 06/2024
Facility $9.8MFiscal year ending 06/2024
SC AVG $7.3M
Rank #18 / 113
44.8%Fiscal year ending 06/2024
Facility 44.8%Fiscal year ending 06/2024
SC AVG 62.8%
Rank #105 / 113
425386
Veteran Village ★ ★ ★ ★ ☆
NH
SNF
Florence
104
Facility 104
SC AVG 90
Rank #103 / 304
--
6.94
Facility 6.94
SC AVG 4.00
Rank #2 / 117
 ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ ★ ★ ★ ★ ☆ +11%+74%
$47.6k
Facility $47.6k
SC AVG $34.8k
Rank #114 / 120
6
Facility 6
SC AVG 13.7
Rank #20 / 119
6.0
Facility 6.0
SC AVG 3.4
Rank #114 / 119
252--South Carolina Department Of Veterans Affairs
$17.8MFiscal year ending 06/2024
Facility $17.8MFiscal year ending 06/2024
SC AVG $12.1M
Rank #17 / 113
$8.9MFiscal year ending 06/2024
Facility $8.9MFiscal year ending 06/2024
SC AVG $7.3M
Rank #25 / 113
49.6%Fiscal year ending 06/2024
Facility 49.6%Fiscal year ending 06/2024
SC AVG 62.8%
Rank #92 / 113
425419
Nursing Home Explorer

Frequently Asked Questions about Veteran Village

Who is the owner of Veteran Village?

Veteran Village is legally operated by South Carolina Department Of Veterans Affairs, and administered by Shonda Young.

What is the license number of Veteran Village?

According to SC state health department records, Veteran Village's license number is NCF-1106.

What is the occupancy rate at Veteran Village?

Veteran Village's occupancy is 97.4%.

Are pets allowed at Veteran Village?

No, Veteran Village has a no-pet policy.

Is Veteran Village a government-operated facility?

Veteran Village is a government-operated nursing facility in SC.

Who is the administrator of Veteran Village?

Shonda Young is the administrator of Veteran Village.

How many beds does Veteran Village have?

Veteran Village has 104 beds.

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