Total health inspections
2
South Carolina average 3.9
Last Health inspection on Oct 2023
Primarily short stays
Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.
White Oak Manor York
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
White Oak Manor York
CMS overall rating
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
White Oak Manor York accepts Medicare, Medicaid, and private pay.
Located on Congress Street in York, South Carolina, White Oak Manor York is a nursing home with 109 beds. NHC Healthcare/York LLC is owned by Sarah Parker and administered by Michelle Lambert. The facility accepts Medicare, Medicaid, and private pay, providing families with several payment options for care. Residents stay an average of 192 days, mostly for short-term rehabilitation and longer-term nursing care needs.
The home’s core offerings are centered on rehabilitation and specialized care. It offers short-term and outpatient rehabilitation services, along with general skilled nursing and a dedicated on-site therapy gym.
Nurse staffing is available 24 hours, with a total of 4 hours and 8 minutes of nursing care per resident, broken down into 27 minutes of registered nurse time, 2 hours and 30 minutes of nurse aide support, and 27 minutes of LPN/LVN care. This staffing structure supports the facility’s focus on hands-on recovery.
Other specialized services on-site include dementia care, speech-language therapy, wound care, and balance and fall-prevention training. Patient and family education is part of the offering, and the home accepts admissions 24/7, with therapy available seven days a week.
Families evaluating this facility for post-acute options or ongoing nursing support may benefit from its structured rehabilitation programs and consistent access to care and therapy services.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 38th out of 112 homes in South Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 38th out of 112 homes in South Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
4h 8m per day
Rank #38 / 112Nurse hours — State benchmarkedThis home is ranked 38th out of 112 homes in South Carolina. Shows adjusted nurse hours per resident per day benchmarked to the South Carolina average, with a ranking across 112 South Carolina facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
vs South Carolina avg
+1%
Standout metric
LPN / LVN is +16% above state avg
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 22m per day | ▼ 42% State avg: 38m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 1h 11m per day | ▲ 16% State avg: 1h 1m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 22m per day | ▲ 7% State avg: 2h 13m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 30m per day | ▲ 4% State avg: 3h 21m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 52% State avg: 5m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 13m per day | ▼ 46% State avg: 24m per day · National avg: 28m per day |
Capacity and availability
This home usually has limited availability
Occupancy rate
86.2%
Rank #57 / 122Occupancy rate — State benchmarkedThis home is ranked 57th out of 122 homes in South Carolina. Shows this facility's occupancy rate versus the South Carolina average, with its Statewide rank out of 122. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Avg. Length of Stay
192 days
109-bed community Rank #97 / 309Bed count — State benchmarkedThis home is ranked 97th out of 309 homes in South Carolina. Shows this facility's certified or reported bed count compared to other South Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
About this community
Facility TypeHl- Nursing Home
StatusActive
CountyYork
License NumberNCF-1084
Business TypeLimited Liability
CMS Certification Number425089
White Oak Manor York is legally operated by Nhc Healthcare/york Llc, and administrated by Michelle Lambert.
Owner NameNhc Healthcare/York LLC
Institutional Nursing Home
109 units
Total beds
109 units
Staffing
Key information about the people who lead and staff this community.
Administrator Email[email protected]
Rehabilitation Services
Short-Term Rehab
24-Hour Staffing
Short Term Rehabilitation
Email
[email protected]
Skilled Nursing Care
Outpatient Rehabilitation Services
Therapy Gym
Dementia Care
Speech Language Therapy
Wound Care
Balance And Fall Prevention Training
Patient
Family And Caregiver Education
Admissions 24/7
Therapy Availability Seven Days A Week
Operating Hours24/7
Health Inspection History
Inspections
Total health citations
7
Rank #26 / 113Health citations — State benchmarkedThis home is ranked 26th out of 113 homes in South Carolina. Shows this facility's total health deficiency citations benchmarked to the South Carolina State average, with a ranking across all 113 SC facilities. Lower citation counts earn a better rank.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
South Carolina average 13.7
Citations per inspection
3.5
Rank #63 / 113Citations per inspection — State benchmarkedThis home is ranked 63rd out of 113 homes in South Carolina. Shows average deficiency citations per CMS inspection for this facility versus the South Carolina mean across 113 facilities with citation data. Lower is better.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
South Carolina average 3.44
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 7 citations resulted from standard inspections.
Breakdown of citation severity (last 5 years)
Critical health citations
0
100% better than South Carolina averageSouth Carolina average: 1
Serious health citations
2
567% worse than South Carolina averageSouth Carolina average: 0.3
Citations history (last 5 years)
Nutrition moderate citation
Oct 06, 2023
Corrected
Nutrition moderate citation
Oct 06, 2023
Corrected
Nutrition moderate citation
Oct 06, 2023
Corrected
Resident Rights moderate citation
Oct 06, 2023
Corrected
Staffing Data
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
Total staff
154
Employees
132
Contractors
22
Staff to resident ratio
1.71 : 1
7% fewer staff per resident than South Carolina average
Avg staff/day
54
Average shift
7.7 hours
0% compared with South Carolina average
Total staff hours (quarter)
38,431
Nursing staff breakdown
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse
Manages medical care and health needs.
RN Staff
All 8 RN Staff are full-time employees. No contractors work on this role.
8
All 8 RN Staff are full-time employees. No contractors work on this role.
8
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
11 hoursLicensed Practical Nurse
Assists with medical care and medications.
LPN Staff
All 32 LPN Staff are full-time employees. No contractors work on this role.
32
All 32 LPN Staff are full-time employees. No contractors work on this role.
32
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.3 hoursCertified Nursing Assistant
Helps with daily care and mobility.
CNA Staff
All 69 CNA Staff are full-time employees. No contractors work on this role.
69
All 69 CNA Staff are full-time employees. No contractors work on this role.
69
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursContractor staffing
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
4.9%
1,898 contractor hours this quarter
Respiratory Therapy Technician: 7
Physical Therapy Aide: 5
Qualified Social Worker: 3
Speech Language Pathologist: 3
Physical Therapy Assistant: 2
Medical Director: 1
Occupational Therapy Assistant: 1
Staff by category
Q4 2025 · Oct 1 – Dec 31
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 69 | 0 | 69 | 19,832 | 92 | 100% | 7.8 |
| Licensed Practical Nurse | 32 | 0 | 32 | 10,113 | 92 | 100% | 8.3 |
| Clinical Nurse Specialist | 6 | 0 | 6 | 2,146 | 67 | 73% | 8.1 |
| Other Dietary Services Staff | 2 | 0 | 2 | 923 | 72 | 78% | 7.5 |
| Registered Nurse | 8 | 0 | 8 | 531 | 31 | 34% | 11 |
| Dental Services Staff | 1 | 0 | 1 | 529 | 60 | 65% | 8.8 |
| Administrator | 1 | 0 | 1 | 496 | 62 | 67% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 480 | 61 | 66% | 7.9 |
| Physical Therapy Assistant | 0 | 2 | 2 | 477 | 67 | 73% | 7 |
| Dietitian | 1 | 0 | 1 | 470 | 60 | 65% | 7.8 |
| Nurse Aide in Training | 9 | 0 | 9 | 458 | 44 | 48% | 6.6 |
| Mental Health Service Worker | 1 | 0 | 1 | 436 | 55 | 60% | 7.9 |
| Physical Therapy Aide | 0 | 5 | 5 | 405 | 66 | 72% | 6 |
| Respiratory Therapy Technician | 0 | 7 | 7 | 342 | 65 | 71% | 4.6 |
| Speech Language Pathologist | 0 | 3 | 3 | 335 | 57 | 62% | 5.9 |
| Qualified Social Worker | 0 | 3 | 3 | 295 | 59 | 64% | 4.2 |
| Occupational Therapy Aide | 1 | 0 | 1 | 119 | 56 | 61% | 2.1 |
| Medical Director | 0 | 1 | 1 | 22 | 5 | 5% | 4.4 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 22 | 3 | 3% | 7.2 |
69 Certified Nursing Assistant
% of Days
100%
32 Licensed Practical Nurse
% of Days
100%
6 Clinical Nurse Specialist
% of Days
73%
2 Other Dietary Services Staff
% of Days
78%
8 Registered Nurse
% of Days
34%
1 Dental Services Staff
% of Days
65%
1 Administrator
% of Days
67%
1 Nurse Practitioner
% of Days
66%
2 Physical Therapy Assistant
% of Days
73%
1 Dietitian
% of Days
65%
9 Nurse Aide in Training
% of Days
48%
1 Mental Health Service Worker
% of Days
60%
5 Physical Therapy Aide
% of Days
72%
7 Respiratory Therapy Technician
% of Days
71%
3 Speech Language Pathologist
% of Days
62%
3 Qualified Social Worker
% of Days
64%
1 Occupational Therapy Aide
% of Days
61%
1 Medical Director
% of Days
5%
1 Occupational Therapy Assistant
% of Days
3%
Penalties and fines
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.2
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
15.2
74% worse than South Carolina averageSouth Carolina average: 8.7
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
29.0
87% worse than South Carolina averageSouth Carolina average: 15.5
Long-stay resident measures
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
33.5%
Percent of long-stay residents whose need for help with daily activities has increased
33.5%
156% worse than South Carolina averageSouth Carolina average: 13.1%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
30.8%
Percent of long-stay residents whose ability to move independently worsened
30.8%
90% worse than South Carolina averageSouth Carolina average: 16.2%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.6%
Percent of low risk long-stay residents who lose control of their bowels or bladder
22.6%
33% worse than South Carolina averageSouth Carolina average: 17.0%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
1.8%
Percent of long-stay residents experiencing one or more falls with major injury
1.8%
41% better than South Carolina averageSouth Carolina average: 3.0%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
5.2%
Percent of long-stay high risk residents with pressure ulcers
5.2%
14% better than South Carolina averageSouth Carolina average: 6.1%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
82% better than South Carolina averageSouth Carolina average: 1.6%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
4.9%
Percent of long-stay residents who lose too much weight
4.9%
21% better than South Carolina averageSouth Carolina average: 6.2%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
4.2%
Percent of long-stay residents who have depressive symptoms
4.2%
52% worse than South Carolina averageSouth Carolina average: 2.8%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.6%
Percent of long-stay residents who received an antipsychotic medication
10.6%
27% better than South Carolina averageSouth Carolina average: 14.5%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
83.2%
8% worse than South Carolina averageSouth Carolina average: 90.5%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
96.8%
7% better than South Carolina averageSouth Carolina average: 90.6%
Hospitalizations per 1,000 days
Number of hospitalizations per 1,000 long-stay resident days.
1.16
Number of hospitalizations per 1,000 long-stay resident days.
1.16
43% better than South Carolina averageSouth Carolina average: 2.03
ED visits per 1,000 days
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.52
Number of outpatient emergency department visits per 1,000 long-stay resident days.
0.52
73% better than South Carolina averageSouth Carolina average: 1.91
Short-stay resident measures
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.8%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
71.8%
10% worse than South Carolina averageSouth Carolina average: 79.5%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
Percent of short-stay residents who newly received an antipsychotic medication
1.8%
8% worse than South Carolina averageSouth Carolina average: 1.7%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
82.4%
6% better than South Carolina averageSouth Carolina average: 78.0%
Re-hospitalized after SNF stay
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
35.7%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
35.7%
45% worse than South Carolina averageSouth Carolina average: 24.7%
Emergency department visits
Percentage of short-stay residents who had an outpatient emergency department visit.
2.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
2.2%
84% better than South Carolina averageSouth Carolina average: 14.1%
Falls with major injury
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than South Carolina averageSouth Carolina average: 0.8%
Ability to care for self at discharge
Percentage of residents at or above expected ability to care for themselves at discharge.
60.0%
Percentage of residents at or above expected ability to care for themselves at discharge.
60.0%
12% better than South Carolina averageSouth Carolina average: 53.7%
Successful return to home or community
Rate of successful return to home or community from a skilled nursing facility.
41.9%
Rate of successful return to home or community from a skilled nursing facility.
41.9%
17% worse than South Carolina averageSouth Carolina average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Breakdown by payment type
Medicare
19% of new residents, usually for short-term rehab.
Typical stay
1 months
Private pay
66% of new residents, often for short stays.
Typical stay
2 - 3 months
Medicaid
15% of new residents, often for long-term daily care.
Typical stay
2 years
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
90
Medicare
4
4.4% of residents
Medicaid
64
71.1% of residents
Private pay or other
22
24.4% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Nurse Aide Training
State-approved Nurse Aide Training and Competency Evaluation Program on-site
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Financial Trends
Historical financial and operational data for White Oak Manor York based on CMS SNF Cost Reports.
Occupancy Rate
86.2%
↑ 18.9pp vs 2022
Net Income
-$483.8K
↑ ~$573.7K vs 2022
Total Payroll
$7.1M
↑ ~$339.8K vs 2022
Profit Margin
-4.8%
↑ 8.9pp vs 2022
Finances and operations
Voluntary non-profit community
Operated by a church.
Home revenue
$10.1M
Operating deficit
-$483.8K
Voluntary non-profit community
Operated by a church.
Home revenue
$10.1M Rank #87 / 116Revenue — State benchmarkedThis home is ranked 87th out of 116 homes in South Carolina. Shows this facility's annual revenue compared to the South Carolina average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Operating deficit
-$483.8K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #51 / 116Payroll — State benchmarkedThis home is ranked 51st out of 116 homes in South Carolina. Shows total annual staff payroll benchmarked to the South Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$7.1M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #51 / 116Payroll — State benchmarkedThis home is ranked 51st out of 116 homes in South Carolina. Shows total annual staff payroll benchmarked to the South Carolina average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$3.5M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$10.6M
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Places of interest near White Oak Manor York
8515.4 miles from city center
Estimated distance in miles from York's city center to White Oak Manor York's address, calculated via Google Maps.
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Financial Assistance for
Nursing Home in South Carolina
White Oak Manor York is located in YORK, South Carolina.
Here are the financial assistance programs available to residents in South Carolina.
Frequently Asked Questions about White Oak Manor York
What neighborhood is White Oak Manor York in?
White Oak Manor York is in the USA neighborhood of YORK.
Who is the owner of White Oak Manor York?
The legal owner and operator of White Oak Manor York is Nhc Healthcare/York Llc.
What is the license number of White Oak Manor York?
According to SC state health department records, White Oak Manor York's license number is NCF-1084.
What is the best email address for White Oak Manor York?
The team at White Oak Manor York can be reached at [email protected].
Who is the administrator of White Oak Manor York?
Michelle Lambert is the administrator of White Oak Manor York.
How many beds does White Oak Manor York have?
White Oak Manor York has 109 beds.
Are there photos of White Oak Manor York?
Yes — there are 5 photos of White Oak Manor York in the photo gallery on this page.
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