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Veterans Victory House
Nursing Home & Skilled Nursing · Walterboro, SC
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
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Veterans Victory House

Nursing Home & Skilled Nursing · Walterboro, SC
CMS overall rating Info CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
2461 Sidneys Rd, Walterboro, SC 29488-6783 View map Calculator: See prices in your area
Veterans Victory House accepts Medicare, Medicaid, and private pay.
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Veterans Victory House accepts Medicare, Medicaid, and private pay.

Overview of Veterans Victory House

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Operated by the South Carolina Department of Veterans Affairs under the administration of Theresa Smelser, Veterans Victory House is a nursing home in Walterboro, South Carolina. The 220-bed facility serves veterans and their families and accepts Medicare, Medicaid, and private pay. This gives families several options for covering short-term rehabilitation and longer-term nursing care.

The home has an occupancy rate of 86%. Residents stay an average of 604 days, including a mix of people recovering through rehabilitation and those needing ongoing residential care.

Nurse staffing averages 4 hours and 17 minutes per resident each day. This level of staffing supports medical and personal care needs throughout the day. Rehabilitation services are available for veterans recovering from surgery, stroke, illness, or a hospital stay. On-site medical care, nursing services, and rehabilitation therapy help residents access care without needing to go outside of appointments.

Meals are prepared on site, and special diets can be provided based on the physician’s orders. Residents can either eat in their unit or in the cafeteria. Amenities on-site include beauty and barber services, laundry services, transportation, and various recreational and therapeutic activities. These services help support both recovery and everyday quality of life.

Families considering Veterans Victory House will find a government-operated facility with consistent staffing, comprehensive on-site services, and the capacity to support veterans who need rehabilitation or ongoing nursing care.

Facility Direct Line (843) 538-3000
Facility Direct Line (843) 538-3000
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Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
▲ 75.8% Above SC avg. ▲ 75.8% Above SC avg.SC average: 2.8Click the badge to see the full State ranking.Click here to see the full State ranking.
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
▲ 82.4% Above SC avg. ▲ 82.4% Above SC avg.SC average: 2.7Click the badge to see the full State ranking.Click here to see the full State ranking.
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
▲ 38.3% Above SC avg. ▲ 38.3% Above SC avg.SC average: 2.9Click the badge to see the full State ranking.Click here to see the full State ranking.
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
▲ 19.0% Above SC avg. ▲ 19.0% Above SC avg.SC average: 3.4Click the badge to see the full State ranking.Click here to see the full State ranking.

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs South Carolina averages

Rank #28 / 117Nurse hours — State benchmarkedThis home is ranked 28th out of 117 homes we track in South Carolina for nurse hours. Shows adjusted nurse hours per resident per day benchmarked to the South Carolina average, with a ranking across 117 South Carolina facilities. More hours mean more direct care. The national average is about 3.5 hrs; below 3.0 is a red flag.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

Total nursing care Info This home is ranked 28th out of 117 homes we track in South Carolina for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

4h 36m

15% above state avg
Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
48m
+28% State avg: 38m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
58m
−6% State avg: 1h 1m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
2h 50m
+28% State avg: 2h 13m per day · National avg: 2h 20m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
3h 57m
+18% State avg: 3h 21m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
1m
−77% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
23m
−4% State avg: 24m per day · National avg: 28m per day

3 of 6 metrics below state avg

Standout metric: Registered Nurse (RN) is +28% above South Carolina average

Capacity and availability

Residents per day (avg)
184
Avg. Length of Stay Info Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
604 days
Bed community size
220-bed community Rank #3 / 304Bed count — State benchmarkedThis home is ranked 3rd out of 304 homes we track in South Carolina for bed count. Shows this facility's certified or reported bed count compared to other South Carolina facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A large-scale community that may provide a wide range of amenities, services, and structured programs.

About this community

Occupancy

Occupancy rate
84%
Rank #71 / 92Occupancy rate — State benchmarkedThis home is ranked 71st out of 92 homes we track in South Carolina for occupancy. Shows this facility's occupancy rate versus the South Carolina average, with its Statewide rank out of 92. Higher occupancy signals strong local demand and financial stability.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Similar to the South Carolina average: 82.1%
Occupied beds
184 / 220
Average occupied beds in South Carolina homes 90 beds

License Details

Facility TypeHL- Nursing Home
StatusActive
CountyColleton
License NumberNCF-1109
Business TypeState
CMS Certification Number425386

Ownership & Operating Entity

Veterans Victory House is legally operated by South Carolina Department Of Veterans Affairs, and administered by Theresa Smelser.

Owner NameSouth Carolina Department Of Veterans Affairs

Type Of Units

Institutional Nursing Home
220 units
Total beds
220 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Administrator Emailtsmelser@hmrvsi.com

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Additional Policies & Features

Pets not allowed
Admission CriteriaAdmission to the Veterans’ Victory House is limited to Veterans who have been separated from the U.S. Armed Forces under honorable conditions and qualify as South Carolina residents who are in need of skilled or intermediate nursing home care.

Amenities & Lifestyle

Transportation
Salon
Laundry
Activities
Specific ProgramsAdmissions / Benefits, FAQs / Resources

Contact Veterans Victory House

CMS Health Inspection History

Inspections Since 2022 · 4 years of data
Total health inspections 3

State average 3.9

Last Health inspection on Feb 2025

Total health citations
10 Rank #49 / 119Health citations — State benchmarkedThis home is ranked 49th out of 119 homes we track in South Carolina for health citations. Shows this facility's total health deficiency citations benchmarked to the South Carolina State average, with a ranking across all 119 SC facilities. Lower citation counts earn a better rank.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 13.7

Citations per inspection
3.33 Rank #64 / 119Citations per inspection — State benchmarkedThis home is ranked 64th out of 119 homes we track in South Carolina for citations per inspection. Shows average deficiency citations per CMS inspection for this facility versus the South Carolina mean across 119 facilities with citation data. Lower is better.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.

State average 3.44

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

All 10 citations resulted from standard inspections.

Breakdown of citation severity (last 4 years)
Critical health citations
0
100% better than State average

State average: 1

Serious health citations
1
233% worse than State average

State average: 0.3

0 critical citations State average: 1
1 serious citation State average: 0.3
9 moderate citations State average: 12.3
0 minor citations State average: 0.1
Citations history (last 4 years)
Nutrition moderate citation Feb 21, 2025
Corrected
Infection Control moderate citation Jan 19, 2024
Corrected
Pharmacy moderate citation Jan 19, 2024
Corrected
Quality of Care moderate citation Jan 19, 2024
Corrected

Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.

Staffing Data

Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.

Total staff 217
Employees 206
Contractors 11
Staff to resident ratio 1.17 : 1
36% fewer staff per resident than South Carolina average
South Carolina average ratio: 1.84 : 1 South Carolina average ratio: 1.84 : 1See full South Carolina ranking
Avg staff/day 95
Average shift 7.9 hours
0% compared with South Carolina average
South Carolina average: 7.9 hours South Carolina average shift: 7.9 hoursSee full South Carolina ranking
Total staff hours (quarter) 68,791

Nursing staff breakdown

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Registered Nurse

Manages medical care and health needs.

RN Staff Info All 25 RN Staff are full-time employees. No contractors work on this role. 25
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.3 hours
Licensed Practical Nurse

Assists with medical care and medications.

LPN Staff Info All 31 LPN Staff are full-time employees. No contractors work on this role. 31
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.1 hours
Certified Nursing Assistant

Helps with daily care and mobility.

CNA Staff Info All 108 CNA Staff are full-time employees. No contractors work on this role. 108
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 7.5 hours

Contractor staffing

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.

Total hours from contractors

1.1%

744 contractor hours this quarter

Other Physician: 5 Feeding Assistant: 3 Clinical Nurse Specialist: 2 Occupational Therapy Aide: 1

Staff by category

Q4 2025 · Oct 1 – Dec 31 More info This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Certified Nursing Assistant108010836,72192100%7.5
Licensed Practical Nurse3103112,01992100%9.1
Registered Nurse250257,66192100%9.3
Other Dietary Services Staff140143,09792100%7.3
Clinical Nurse Specialist82102,6617278%7.6
Mental Health Service Worker2027317278%8.1
Nurse Aide in Training5056884347%5.5
Occupational Therapy Assistant3035375964%7.3
Administrator2025326065%7.9
Dietitian1014936470%7.7
RN Director of Nursing1014736368%7.5
Dental Services Staff1014705964%8
Speech Language Pathologist1014606267%7.4
Nurse Practitioner1014455661%7.9
Physical Therapy Aide1014315964%7.3
Feeding Assistant0334026065%6.7
Respiratory Therapy Technician1013394852%7.1
Qualified Social Worker1013263942%8.3
Occupational Therapy Aide0111702628%6.5
Other Physician0551372830%3.9
108 Certified Nursing Assistant
% of Days 100%
31 Licensed Practical Nurse
% of Days 100%
25 Registered Nurse
% of Days 100%
14 Other Dietary Services Staff
% of Days 100%
View All Staffing Data

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 8.7
In line with South Carolina average

South Carolina average: 8.7

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 19.8
28% worse than South Carolina average

South Carolina average: 15.5

Long-stay resident measures
Above average South Carolina avg: 3.9 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 21.8%
67% worse than South Carolina average

South Carolina average: 13.1%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 11.3%
30% better than South Carolina average

South Carolina average: 16.2%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 26.3%
55% worse than South Carolina average

South Carolina average: 17.0%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 2.3%
21% better than South Carolina average

South Carolina average: 3.0%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 4.4%
29% better than South Carolina average

South Carolina average: 6.1%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 1.4%
16% better than South Carolina average

South Carolina average: 1.6%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 3.8%
39% better than South Carolina average

South Carolina average: 6.2%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 0.2%
95% better than South Carolina average

South Carolina average: 2.8%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 18.0%
24% worse than South Carolina average

South Carolina average: 14.5%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 99.9%
10% better than South Carolina average

South Carolina average: 90.5%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
10% better than South Carolina average

South Carolina average: 90.6%

Hospitalizations per 1,000 days Info Number of hospitalizations per 1,000 long-stay resident days. 1.74
14% better than South Carolina average

South Carolina average: 2.03

ED visits per 1,000 days Info Number of outpatient emergency department visits per 1,000 long-stay resident days. 1.31
31% better than South Carolina average

South Carolina average: 1.91

Short-stay resident measures
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 98.1%
23% better than South Carolina average

South Carolina average: 79.5%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 5.0%
195% worse than South Carolina average

South Carolina average: 1.7%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 100.0%
28% better than South Carolina average

South Carolina average: 78.0%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

Breakdown by payment type

Medicare

12% of new residents, usually for short-term rehab.

Typical stay 2 - 3 months

Private pay

86% of new residents, often for short stays.

Typical stay 2 years

Medicaid

2% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total residents 186
Medicare
1
0.5% of residents
Medicaid
3
1.6% of residents
Private pay or other
182
97.8% of residents
Programs & Services
Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 06/2024.

Government
Operated by city authorities.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$21.7M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.8M
Government Operated by city authorities.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$21.7M Rank #11 / 113Net patient revenue — State benchmarkedThis home is ranked 11th out of 113 homes we track in South Carolina. Shows this facility's net patient revenue compared to the South Carolina average, among facilities reporting a recent fiscal year. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
$1.8M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$3.1M
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #18 / 113Payroll costs — State benchmarkedThis home is ranked 18th out of 113 homes we track in South Carolina. Shows total staff payroll — salaries plus wage-related benefits — benchmarked to the South Carolina average, among facilities reporting a recent fiscal year. Higher payroll relative to peers often signals better staffing and less reliance on contract labor.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
$9.8M 44.8% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #105 / 113Payroll % of net patient revenue — State benchmarkedThis home is ranked 105th out of 113 homes we track in South Carolina. Shows payroll as a percentage of net patient revenue versus the South Carolina average, among facilities reporting a recent fiscal year. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Communities with the same value for a metric share the same rank. Rankings cover every community we track in South Carolina that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$10.2M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$20.0M
How we calculate these figures

This home is administered by Theresa Smelser.

This home is owned by South Carolina Department Of Veterans Affairs

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 425386

Show certification details

Who this home usually serves

TYPE OF STAY

Primarily short stays

Residents typically stay for brief periods, with frequent admissions and discharges throughout the year.

Most new residents arrive under private pay (86% of admissions), and a typical private pay stay runs around 2 years.

Admissions
107 total

Coverage residents most often arrive under.

Medicare 12%
Private pay 86%
Medicaid 2%
Discharges
114 total

Coverage residents most often leave under.

Medicare 11%
Private pay 87%
Medicaid 2%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Veterans Victory House

Address 2461 Sidneys Rd, Walterboro, SC 29488-6783

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Compare Nursing Homes around the area

Info below is compiled from CMS reports & the SC Dept. of Public Health (DPH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. RC (Respite Care): Short-term temporary care that gives family caregivers a break. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The South Carolina average is: 62.8% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Still Hopes Episcopal Retirement Community ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
West Columbia
22
Facility 22
SC AVG 90
Rank #298 / 304
91.8%
Facility 91.8%
SC AVG 86.4
Rank #44 / 92
+6%
6.69
Facility 6.69
SC AVG 4.00
Rank #5 / 117
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ +65%+67%
$0
Facility $0
SC AVG $34.8k
Rank #1 / 120
5
Facility 5
SC AVG 13.7
Rank #14 / 119
1.3
Facility 1.3
SC AVG 3.4
Rank #3 / 119
120A+
63
Facility 63
SC AVG 34
Rank #14 / 221
Frances Case
$28.0MFiscal year ending 09/2023
Facility $28.0MFiscal year ending 09/2023
SC AVG $12.1M
Rank #4 / 113
$23.0MFiscal year ending 09/2023
Facility $23.0MFiscal year ending 09/2023
SC AVG $7.3M
Rank #3 / 113
82.2%Fiscal year ending 09/2023
Facility 82.2%Fiscal year ending 09/2023
SC AVG 62.8%
Rank #10 / 113
425401
Linville Court at The Cascades Verdae ★ ★ ★ ★ ★
NH
AL
IL
MC
SNF
Greenville (Cascades Verdae)
44
Facility 44
SC AVG 90
Rank #269 / 304
90.2%
Facility 90.2%
SC AVG 86.4
Rank #56 / 92
+4%
4.87
Facility 4.87
SC AVG 4.00
Rank #18 / 117
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ +3%+22%
$0
Facility $0
SC AVG $34.8k
Rank #1 / 120
6
Facility 6
SC AVG 13.7
Rank #20 / 119
2.0
Facility 2.0
SC AVG 3.4
Rank #14 / 119
140-
8
Facility 8
SC AVG 34
Rank #196 / 221
Banyan Greenville LLC
$7.4MFiscal year ending 12/2023
Facility $7.4MFiscal year ending 12/2023
SC AVG $12.1M
Rank #93 / 113
$7.0MFiscal year ending 12/2023
Facility $7.0MFiscal year ending 12/2023
SC AVG $7.3M
Rank #49 / 113
94.6%Fiscal year ending 12/2023
Facility 94.6%Fiscal year ending 12/2023
SC AVG 62.8%
Rank #5 / 113
425392
TidePointe, a Vi Community ★ ★ ★ ★ ★
NH
AL
IL
RC
SNF
Hilton Head Island
25
Facility 25
SC AVG 90
Rank #293 / 304
--
5.69
Facility 5.69
SC AVG 4.00
Rank #7 / 117
 ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ +120%+42%
$0
Facility $0
SC AVG $34.8k
Rank #1 / 120
6
Facility 6
SC AVG 13.7
Rank #20 / 119
3.0
Facility 3.0
SC AVG 3.4
Rank #54 / 119
-25A
6
Facility 6
SC AVG 34
Rank #205 / 221
Sandra Gilliam
$7.6MFiscal year ending 12/2023
Facility $7.6MFiscal year ending 12/2023
SC AVG $12.1M
Rank #91 / 113
$5.3MFiscal year ending 12/2023
Facility $5.3MFiscal year ending 12/2023
SC AVG $7.3M
Rank #81 / 113
70.5%Fiscal year ending 12/2023
Facility 70.5%Fiscal year ending 12/2023
SC AVG 62.8%
Rank #25 / 113
425351
Nhc Healthcare Anderson ★ ★ ★ ★ ★
NH
HC
HOS
SNF
Anderson
290
Facility 290
SC AVG 90
Rank #2 / 304
95.3%
Facility 95.3%
SC AVG 86.4
Rank #17 / 92
+10%
3.73
Facility 3.73
SC AVG 4.00
Rank #71 / 117
 ★ ★ ★ ★ ★ ★ ★ ★ ☆ ☆ ★ ★ ★ ☆ ☆ -13%-7%
$0
Facility $0
SC AVG $34.8k
Rank #1 / 120
6
Facility 6
SC AVG 13.7
Rank #20 / 119
3.0
Facility 3.0
SC AVG 3.4
Rank #54 / 119
-276--Bradley Moorhouse
$28.4MFiscal year ending 12/2023
Facility $28.4MFiscal year ending 12/2023
SC AVG $12.1M
Rank #3 / 113
$17.7MFiscal year ending 12/2023
Facility $17.7MFiscal year ending 12/2023
SC AVG $7.3M
Rank #4 / 113
62.5%Fiscal year ending 12/2023
Facility 62.5%Fiscal year ending 12/2023
SC AVG 62.8%
Rank #45 / 113
425052
Veterans Victory House ★ ★ ★ ★ ★
NH
SNF
Walterboro
220
Facility 220
SC AVG 90
Rank #3 / 304
83.7%
Facility 83.7%
SC AVG 86.4
Rank #71 / 92
-3%
4.60
Facility 4.60
SC AVG 4.00
Rank #28 / 117
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ +23%+15%
$0
Facility $0
SC AVG $34.8k
Rank #1 / 120
10
Facility 10
SC AVG 13.7
Rank #49 / 119
3.3
Facility 3.3
SC AVG 3.4
Rank #64 / 119
1184--South Carolina Department Of Veterans Affairs
$21.7MFiscal year ending 06/2024
Facility $21.7MFiscal year ending 06/2024
SC AVG $12.1M
Rank #11 / 113
$9.8MFiscal year ending 06/2024
Facility $9.8MFiscal year ending 06/2024
SC AVG $7.3M
Rank #18 / 113
44.8%Fiscal year ending 06/2024
Facility 44.8%Fiscal year ending 06/2024
SC AVG 62.8%
Rank #105 / 113
425386
Nursing Home Explorer

Frequently Asked Questions about Veterans Victory House

Who is the owner of Veterans Victory House?

Veterans Victory House is legally operated by South Carolina Department Of Veterans Affairs, and administered by Theresa Smelser.

What is the license number of Veterans Victory House?

According to SC state health department records, Veterans Victory House's license number is NCF-1109.

What is the occupancy rate at Veterans Victory House?

Veterans Victory House's occupancy is 84%.

Are pets allowed at Veterans Victory House?

No, Veterans Victory House has a no-pet policy.

Is Veterans Victory House a government-operated facility?

Veterans Victory House is a government-operated nursing facility in SC.

Who is the administrator of Veterans Victory House?

Theresa Smelser is the administrator of Veterans Victory House.

How many beds does Veterans Victory House have?

Veterans Victory House has 220 beds.

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