5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
5/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Nestled in the serene lands of Indigo Lane, Glenview, IL, VI at the Glen is an idyllic senior living community offering assisted living, independent living, memory care, and skilled nursing. Relax within the beautifully crafted and spacious floor plans including one-bedroom, two-bedroom, and three-bedroom apartments. A kind and highly skilled team strives to deliver round-the-clock care and support for seniors to flourish and maximize their independence.
VI at the Glen promotes a vibrant and welcoming environment, ensuring seniors experience meaningful interactions and gain new friends in the community. Revel in delightful and healthy meals catering to dietary needs and tastes. With its state-of-the-art amenities and lush grasslands, VI at the Glen is a safe place for seniors to spend their golden years without worries.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 1h 29m per day | ▲ 103% State avg: 44m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 15m per day | ▼ 60% State avg: 38m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 50m per day | ▲ 33% State avg: 2h 8m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 4h 19m per day | ▲ 40% State avg: 3h 5m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 6m per day | ▲ 108% State avg: 3m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 1h 22m per day | ▲ 142% State avg: 34m per day · National avg: 28m per day |
Average number of days residents stay at this facility, based on CMS cost report data. Shorter stays often reflect post-acute or rehab care; longer stays reflect long-term care.
Higher than the Illinois average: 69.3%Vi at The Glen is legally operated by Cc-Lake, Inc.
Key information about the people who lead and staff this community.
In Illinois, the Department of Public Health, Office of Health Care Regulation conducts annual unannounced surveys to assess compliance with state and federal healthcare facility standards.
This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Illinois state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IL Average | vs. IL Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 6 | 7 | This facility has 14% fewer total deficiencies than a typical Illinois assisted living residence (6 vs. IL avg 7).↓ 14% better |
|
Deficiencies per year
Average deficiencies per year since 2017.
| 0.7 | 0.8 | This facility has 13% fewer deficiencies per year than a typical Illinois assisted living residence (0.7 vs. IL avg 0.8).↓ 13% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2 | 0.8 | This facility has 150% more deficiencies per inspection than a typical Illinois assisted living residence (2 vs. IL avg 0.8).↑ 150% worse |
Inspections
| This Facility | IL Average | vs. IL Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 3 | 9 | This facility has had 67% fewer total inspections than the Illinois average (3 vs. IL avg 9). More inspections can mean more regulatory scrutiny rather than worse care.↓ 67% fewer |
State average N/A
Last Health inspection on Jun 2024
State average N/A
State average N/A
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
All 6 citations resulted from standard inspections.
In line with State averageState average: N/A
In line with State averageState average: N/A
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
0% compared with State averageState average ratio: 0 : 0
0% compared with State averageState average: 0 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
22 total: 21 full-time employees and 1 contractor.
22
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.1 hoursAssists with medical care and medications.
All 2 LPN Staff are full-time employees. No contractors work on this role.
2
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.9 hoursHelps with daily care and mobility.
48 total: 41 full-time employees and 7 contractors.
48
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.2 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
2,044 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 41 | 7 | 48 | 10,002 | 92 | 100% | 7.2 |
| Registered Nurse | 21 | 1 | 22 | 4,749 | 92 | 100% | 7.1 |
| Other Dietary Services Staff | 6 | 0 | 6 | 1,812 | 92 | 100% | 7.5 |
| Licensed Practical Nurse | 2 | 0 | 2 | 902 | 88 | 96% | 6.9 |
| Speech Language Pathologist | 0 | 3 | 3 | 738 | 79 | 86% | 5.5 |
| Dietitian | 1 | 0 | 1 | 465 | 62 | 67% | 7.5 |
| Clinical Nurse Specialist | 2 | 0 | 2 | 464 | 59 | 64% | 6.8 |
| Dental Services Staff | 1 | 0 | 1 | 443 | 59 | 64% | 7.5 |
| Administrator | 1 | 0 | 1 | 435 | 58 | 63% | 7.5 |
| Occupational Therapy Aide | 1 | 2 | 3 | 422 | 57 | 62% | 6.6 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 368 | 71 | 77% | 2 |
| Physical Therapy Aide | 0 | 2 | 2 | 321 | 75 | 82% | 3.5 |
| Qualified Social Worker | 0 | 2 | 2 | 280 | 69 | 75% | 3.7 |
| Physical Therapy Assistant | 0 | 5 | 5 | 163 | 50 | 54% | 3 |
| Medical Director | 0 | 1 | 1 | 66 | 33 | 36% | 2 |
| Nurse Practitioner | 1 | 0 | 1 | 60 | 8 | 9% | 7.5 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 23 | 20 | 22% | 1.2 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.5
13% better than State averageState average: 9.7
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.4
7% better than State averageState average: 18.6
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
16.5%
6% worse than State averageState average: 15.5%
Percent of long-stay residents whose ability to move independently worsened
15.3%
17% better than State averageState average: 18.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.4%
6% better than State averageState average: 21.6%
Percent of long-stay residents experiencing one or more falls with major injury
5.7%
70% worse than State averageState average: 3.4%
Percent of long-stay high risk residents with pressure ulcers
2.8%
46% better than State averageState average: 5.3%
Percent of long-stay residents with a urinary tract infection
0.8%
58% better than State averageState average: 1.8%
Percent of long-stay residents who lose too much weight
2.0%
70% better than State averageState average: 6.5%
Percent of long-stay residents who have depressive symptoms
0.0%
100% better than State averageState average: 48.1%
Percent of long-stay residents who received an antipsychotic medication
28.6%
41% worse than State averageState average: 20.2%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.0%
6% better than State averageState average: 89.2%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
9% better than State averageState average: 91.6%
Number of hospitalizations per 1,000 long-stay resident days.
1.85
9% better than State averageState average: 2.04
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.05
53% better than State averageState average: 2.25
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
65.4%
In line with State averageState average: 68.3%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than State averageState average: 2.3%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
86.4%
37% better than State averageState average: 63.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
22.8%
13% better than State averageState average: 26.2%
Percentage of short-stay residents who had an outpatient emergency department visit.
8.3%
41% better than State averageState average: 14.0%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than State averageState average: 0.8%
Percentage of residents at or above expected ability to care for themselves at discharge.
27.3%
49% worse than State averageState average: 53.7%
Rate of successful return to home or community from a skilled nursing facility.
56.0%
11% better than State averageState average: 50.6%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
51% of new residents, usually for short-term rehab.
49% of new residents, often for short stays.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
44Residents meet regularly to discuss policies, care quality, and activities
Part of a Continuing Care Retirement Community offering multiple care levels
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Vi at The Glen from 2011–2023, based on CMS SNF Cost Reports.
Key figures below are for fiscal year ending in 12/2023.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #70 / 166Payroll — State benchmarkedThis home is ranked 70th out of 166 homes in Illinois for Payroll. Shows total annual staff payroll benchmarked to the Illinois average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Illinois that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #165 / 166Payroll % — State benchmarkedThis home is ranked 165th out of 166 homes in Illinois for Payroll %. Shows payroll as a percentage of revenue versus the Illinois average. Well-run Illinois facilities typically land around 53–65% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Illinois that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Pets Allowed
Housing Options: 1 Bed / 2 Bed / Villa
Building Type: 2-story
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
Most new residents arrive under Medicare (51% of admissions), and a typical Medicare stay runs around 1 - 2 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
0.4 miles from city center
Estimated distance in miles from Glenview's city center to Vi at The Glen's address, calculated via Google Maps.
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The information below is reported by the Illinois Department of Public Health, Office of Health Care Regulation.
| Vi at The Glen | NH AL IL MC | Glenview | - | 36 | A+ | 52 | 1 Bed / 2 Bed / Villa |
| GreenFields of Geneva | NH AL IL MC SNF | Geneva | - | 77 | A+ | 6 | Studio / 1 Bed / 2 Bed |
| Wesley Village Retirement Center | NH AL IL MC SNF | Macomb | - | 73 | - | 5 | - |
| Bella Terra Streamwood | NH MC PC SNF | Streamwood | - | 214 | - | 74 | - |
| Avantara Long Grove | NH HOS MC PC SNF | Long Grove (Edgebrook Downs) | - | 195 | - | 34 | - |
Vi at The Glen is legally operated by Cc-Lake, Inc.
Vi at The Glen has a walk score of 52. Moderately walkable. Some errands can be accomplished on foot, with a mix of nearby amenities.
According to IL state health department records, Vi at The Glen's license number is 5100398.
According to IL state health department records, Vi at The Glen's license expires on November 18, 2026.
Vi at The Glen's occupancy is 100%.
Yes, Vi at The Glen allows residents to bring their pets.
The team at Vi at The Glen can be reached at cnewton@viliving.com.
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