Victoria Gardens of Allen

Victoria Gardens of Allen is a Nursing Home in Texas

Victoria Gardens of Allen is a Nursing Home in Texas

Victoria Gardens of Allen

310 S Jupiter Rd, Allen, TX 75002 View Map

Victoria Gardens of Allen is a Nursing Home in Texas

Victoria Gardens of Allen is a Nursing Home in Texas

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Overview of Victoria Gardens of Allen

Committed to exceptional care, Victoria Gardens of Allen is an outstanding community in Allen, TX, that offers skilled nursing and rehabilitation. Residents here keep their peace of mind, with the community’s personalized care around the clock. An extensive array of carefully furnished and spacious accommodations also welcome residents as they spend their recovery in the community.

Residents will not run out of things to do with a jam-packed calendar of fun activities and stimulating programs tailored to their enjoyment and wellness. Prioritizing residents’ well-being, delightful and healthy meals are also served to meet dietary needs and preferences. Transportation services and salon service are also provided for residents’ convenience. The community is equipped with a multipurpose activity center, a library, a chapel, a serene courtyard, creating the perfect setting for a smooth recovery.

(972) 747-3460

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Nurse hours per resident 3.39/day
Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
4/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
4/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
2/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 120

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Texas average
Occupancy rate 81.2%
Residents per day (avg) 73
Occupancy rate
81.2%
Residents per day (avg)
73

Who this home usually serves

TYPE OF STAY

Mostly long-term care residents

Most residents stay for extended periods and receive ongoing daily care.

Might be optimal for
Long-term daily care Ongoing support needs

Breakdown by payment type

Medicare

25% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

49% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

26% of new residents, often for long-term daily care.

Typical stay 1 - 2 years

Finances and operations

Proprietary home
Other
Home revenue
$13.9M
Operating loss
-$3.0M
Proprietary home Other
Home revenue
$13,865,455.00
Operating loss
$-3,033,832.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.5M
39.8% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$11.4M
Total costs $16.9M
Bed community size
120-bed community
A larger shared setting that may offer more common spaces and organized community services.
Years in operation
22 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score
Walk Score: 71 / 100
Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

Services

MEDICARE/MEDICAID

About this community

License Status
Active
Facility Type
Nursing
License Date
January 4, 2024
License Expiration
January 4, 2027

Additional licensing details

License number: 311985
Year opened: 8/12/2003
CMS Certification Number: 675882
County: COLLIN

Ownership & operating entity

Victoria Gardens of Allen is administrated by JOHN B DOHLMAN.

Management company: TOUCHSTONE STRATEGIES HARKER HEIGHTS, LLC
Owner: PMG OPCOALLEN LLC
Ownership type: Limited Liability Company (LLC)

Type Of Units

Medicare
20 units
Medicaid and Medicare
100 units
Total beds
120 units

Staffing

Key information about the people who lead and staff this community.

Leadership

Contact: John Dole
Administrator email: [email protected]

What does this home offer?

Housing options icon
Housing options icon

Housing Options: Private / Semi-Private Suites

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Transportation services icon
Transportation services icon

Transportation Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Recreational activities icon
Recreational activities icon

Recreational Activities

Exercise program icon
Exercise program icon

Exercise Programs

Types of Care at Victoria Gardens of Allen

Nursing Home Memory Care Hospice Care Respite Care
Contact Victoria Gardens of Allen

Compare Nursing Homes around Collin County

The information below is reported by the Texas Health and Human Services Commission.
Princeton Medical Lodge
SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Princeton
138
No
-
24
MOON, JORDAN
88.3%
$24,613,090.00
$5,879,608.00
23.9%
118.50
4/5
2.4501
5/5
1/5
3/5
-
Private Suites
Victoria Gardens of Allen
HC

Hospice Care

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Allen
120
No
-
71
HARDEN NON-HUD HOLDCO, LLC
81.2%
$13,805,713.00
$5,515,140.00
39.9%
72.60
4/5
3.3867
4/5
2/5
4/5
-
Private / Semi-Private Suites
Prairie Estates
SNF

Nursing Homes 24/7 care needed

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180
No
-
22
SUTTON HEALTH CARE CENTER LTD CO
79.6%
$15,358,421.00
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46.3%
144.40
4/5
-
4/5
1/5
5/5
2
Private / Semi-Private Rooms
The Collinwood Care Center
SNF

Nursing Homes 24/7 care needed

Plano
120
No
A+
55
DSJ HEALTHCARE INC
52.5%
$3,246,955.00
$1,723,086.00
53.1%
62.40
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3.8346
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3/5
4/5
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Places of interest near Victoria Gardens of Allen

Address 1 miles from city center

Address 310 S Jupiter Rd, Allen, TX 75002

Calculate Travel Distance to Victoria Gardens of Allen

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Address

Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

132
Total Staff
71
Employees
61
Contractors
29,747
Total Hours (Quarter)
38
Avg Staff/Day
8.6
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse77.5 Yes
Licensed Practical Nurse288.4 Yes
Certified Nursing Assistant518.8 Yes
Staff by Category
Administration
2 staff
8hs shift avg
Nursing Staff
103 staff
8.6hs shift avg
Physicians & Practitioners
5 staff
8.2hs shift avg
Therapy Services
17 staff
8.9hs shift avg
Activities & Recreation
0 staff
0hs shift avg
Social Services
2 staff
7.4hs shift avg
Dietary Services
2 staff
8hs shift avg
Other Services
1 staff
8hs shift avg
Contractor Analysis
22.8%
of total hours from contractors
6,795 contractor hours this quarter
Certified Nursing Assistant: 26 Medication Aide/Technician: 3 Registered Nurse: 1 Licensed Practical Nurse: 11 Speech Language Pathologist: 5 Physical Therapy Assistant: 2 Respiratory Therapy Technician: 3 Physical Therapy Aide: 7 Qualified Social Worker: 2 Clinical Nurse Specialist: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant25265111,01191100%8.8
Licensed Practical Nurse1711284,82891100%8.4
Medication Aide/Technician103132,92591100%9
Speech Language Pathologist0551,7497077%9
Physical Therapy Aide0771,7316673%8.9
RN Director of Nursing4041,4537178%8
Registered Nurse6171,2318593%7.5
Physical Therapy Assistant0221,1666673%10
Respiratory Therapy Technician0331,1106571%7.9
Qualified Social Worker0225716066%7.4
Dietitian2025416470%8
Mental Health Service Worker1014886167%8
Administrator2024725965%8
Clinical Nurse Specialist2132482932%8.3
Nurse Practitioner2022242831%8

Health Inspection History

Source: CMS Health Citations (Aug 2022 – Dec 2024)

10
Inspections
20
Total Citations
0
Critical (J-L)
0
Serious (G-I)
2
Citations/Inspection
Dec 2024
Last Inspection
Citation Severity Distribution
Minor (A-C)
0
Moderate (D-F)
20
Serious (G-I)
0
Critical (J-L)
0
What do these levels mean?
Top Deficiency Categories
Quality of Life & Care
6
30% of total
Infection Control
3
15% of total
Resident Rights
2
10% of total
Administration
1
5% of total
Pharmacy Services
1
5% of total
Environmental
1
5% of total
Citation Sources
Standard Inspections 11
Complaint Investigations 11
Infection Control 1
State Comparison (TX)
Citations
20
Texas average: 25.9
Critical Citations
0
Texas average: 2
Recent Citations (Last 3 Years)
DateSeverity ?CategoryTagStatus
Dec 07, 2024 D Infection ControlF0880 Corrected
Dec 07, 2024 D Quality of CareF0695 Corrected
Nov 20, 2024 D Quality of CareF0677 Corrected
Nov 20, 2024 D Quality of CareF0686 Corrected
Sep 28, 2023 D AdministrationF0849 Corrected
Sep 28, 2023 E Infection ControlF0880 Corrected
Sep 28, 2023 D NutritionF0807 Corrected
Sep 28, 2023 D PharmacyF0755 Corrected
Sep 28, 2023 E Quality of CareF0677 Corrected
Sep 28, 2023 D Quality of CareF0695 Corrected
Sep 28, 2023 D Care PlanningF0656 Corrected
Sep 28, 2023 D Resident RightsF0558 Corrected
Jul 20, 2023 D EnvironmentalF0921 Corrected
Jul 13, 2023 D Care PlanningF0656 Corrected
Jul 13, 2023 D Resident RightsF0558 Corrected
Jul 03, 2023 D Quality of CareF0689 Corrected
May 04, 2023 D Care PlanningF0842 Corrected
Apr 04, 2023 D Infection ControlF0880 Corrected
Dec 05, 2022 D Care PlanningF0656 Corrected
Aug 03, 2022 E NutritionF0812 Corrected

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Ownership: For-Profit LLC
Resident Census by Payment Source
74 Total Residents
Medicare 7 (9.5%)
Medicaid 46 (62.2%)
Private Pay/Other 21 (28.4%)
Programs & Services
Residents' Group
Family Engagement

Active councils help families stay involved in care decisions and facility operations.

Quality Measures

CMS quality measures assess care quality for long-stay and short-stay residents. Lower percentages generally indicate better outcomes for most measures.

Source: CMS Nursing Home Compare (Data as of Jan 2026)

High-Risk Clinical Events
14.9 Score
73% worse than avg Texas avg: 8.6

Composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and ADL decline

Functional Decline
24.2 Score
51% worse than avg Texas avg: 16.0

Composite score based on ADL decline, walking ability decline, and incontinence

Long-Stay Resident Measures

Measures for residents who stay 101 days or more. For most measures, lower percentages indicate better care.

Need for Help with Daily Activities Increased
22.4%
Lost Too Much Weight
8.2%
Urinary Tract Infection
1.0%
Depressive Symptoms
8.3%
Falls with Major Injury
1.9%
Pneumococcal Vaccine
97.6%
Antipsychotic Use
3.8%
Walking Ability Worsened
37.9%
Influenza Vaccine
98.6%
High Risk Residents with Pressure Ulcers
4.0%
Low Risk Long-Stay Residents with Bowel/Bladder Incontinence
12.3%
Short-Stay Resident Measures

Measures for residents who stay 100 days or less (typically rehabilitation patients).

Pneumococcal Vaccine
85.2% 6% worse than avg Texas: 90.4%
Short-Stay Residents Who Received a New Antipsychotic Medication
1.3% 10% better than avg Texas: 1.4%
Influenza Vaccine
90.9% Near average Texas: 88.0%

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Financial Aid for Texas Seniors

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Community Care for the Aged and Disabled (CCAD)

TX Medicaid CCAD

Age 65+ or disabled, Texas resident, Medicaid-eligible, care need (not always nursing home level).

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

Large state; rural access challenges.

Texas Community Care Services

TX CCS

Age 60+, Texas resident, at risk of decline.

~$2,000/month (individual, varies).

$5,000 (individual).

Limited funding; high demand in urban areas.

Area Agency on Aging (AAA) Services

Texas AAA Services

Age 60+, TX resident; no income/asset limits.

None; donations encouraged.

Not assessed.

28 AAAs; includes Meals on Wheels in some areas.

Medicare Savings Program (MSP)

Texas Medicare Savings Program

Age 65+ or disabled, TX resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Texas Comprehensive Energy Assistance Program (CEAP)

Age 60+ prioritized, TX resident, low-income.

~$3,970/month (185% FPL).

Not assessed.

Priority for elderly/disabled; covers gas, electric, propane.

Family Caregiver Support Program (FCSP)

Texas Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; TX resident; 2+ ADLs.

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed.

High rural demand; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Texas SCSEP

Age 55+, unemployed, low-income, TX resident.

~$1,983/month (125% FPL).

Not specified.

Priority for veterans, rural residents; AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Texas VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, TX resident, wartime service, ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth).

High veteran population; supports rural/urban needs.

Property Tax Exemption for Seniors

Texas Senior Property Tax Exemption

Age 65+, TX resident, homeowner (homestead).

None; tax-based eligibility.

Not assessed.

$25,000+ exemption; optional freeze in some counties; saves ~$500-$1,000/year.

Senior Farmers’ Market Nutrition Program (SFMNP)

Texas SFMNP

Age 60+, TX resident, low-income.

~$2,322/month (185% FPL).

Not assessed.

Vouchers (~$50/season); serves ~20,000 via 28 AAAs.

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