Vienna Village

Q: Is Vienna Village in a walkable area?

Vienna Village has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Q: What is the license number of Vienna Village?

According to NC state health department records, Vienna Village's license number is HAL-034-016.

Q: What is the overall rating for Vienna Village?

Vienna Village received a 4-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

Q: Are there photos of Vienna Village?

Yes — there are 2 photos of Vienna Village in the photo gallery on this page.

Q: What is the address of Vienna Village?

Vienna Village is located at 6601 Yadkinville Road Pfafftown, NC 27040.

Q: What is the phone number of Vienna Village?

(336) 945-5410 will put you in contact with the team at Vienna Village.

Overview of Vienna Village

Vienna Village is a 90-bed assisted living community at 6601 Yadkinville Road, Pfafftown, Forsyth County, North Carolina. Family-owned since 1965, it provides assisted living and independent living services, operates 24/7, and received the Winston-Salem Journal Reader’s Choice Award for Best Assisted Living. A 4-star state rating places it tied for 9th of 138 North Carolina facilities.

Medication management and building safety represent Vienna Village’s compliance challenges. The March 14, 2024 annual survey found one deficiency: a medication aide crushed extended-release medications (metoprolol succinate ER and potassium chloride ER) that should not have been altered, resulting in a 7 percent medication error rate for one resident. The resident care coordinator had failed to include “do not crush” instructions on the medication list; the medication aide supervisor did not audit to verify crushing protocols. The primary care provider confirmed that crushing extended-release medications compromises their therapeutic effectiveness and may increase adverse effects.

Fire safety and building code violations cluster across two construction survey cycles. December 2019 identified seven deficiencies: missing hand grip at a toilet, corridor and fire doors that did not close or latch properly (near exit S-7, West Dining room, utility room F53, and rooms F40 and F65), one-hour fire-rated walls and ceilings compromised by unsealed holes and electrical room penetrations, an improperly mounted light fixture, an ice machine drain line not maintained properly, non-approved electrical outlet expanders in institutional use, and storage too close to fire sprinkler heads (corrected during survey). September 2017 cited three deficiencies: resident room and cross-corridor smoke partition doors with quarter-inch or larger gaps that could allow smoke passage, and a multi-plug adapter replacing fixed electrical equipment in the salon area (corrected during survey).

A substantiated complaint investigation in March 2018 followed resident elopement on February 19, 2018. The facility failed to provide adequate supervision for a resident with exit-seeking behaviors admitted January 22, and did not initially use a body alarm despite known risks. Two deficiencies were cited for inadequate supervision and failure to assure appropriate care under applicable regulations. July 2015’s construction survey documented seven deficiencies: fire doors held open with permanent magnets in the laundry and soiled utility rooms, missing lever handles on the medication preparation sink, unsealed fire-rated wall and ceiling penetrations in the sprinkler riser room and linen closet F23, a compromised corridor smoke-resisting condition, disconnected ice machine exhaust ductwork, a prohibited portable electric heater, and an exit door requiring two hand motions to unlock.

Over five years Vienna Village averaged 4 deficiencies annually, 23 percent better than the state average of 5.2. The facility offers 24-hour staffing, clinical support, activities, dining, and grounds services. No fines or license suspensions appear in the record.

Families should ask about medication administration auditing protocols and corrective actions following the March 2024 crushing error.

(336) 945-5410

90-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 36 / 100

Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

AwardsWinston-Salem Journal Reader’s Choice Award for Best Assisted Living

StatusActive

CountyForsyth

License NumberHAL-034-016

24-Hour Staffing

Specific ProgramsClinical Support, Activities & Dining, Grounds & Gardens, Move-In Process, Independent Living Services

Operating HoursOpen 24/7

Since 2015 · 11 years of data 20 deficiencies 17 inspections 0 penalties 10 inspections with deficiencies

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average

Overall vs. NC average

Latest Inspection March 14, 2024 Annual Inspection

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	NC Average	vs. NC Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	20	46	This facility has 57% fewer total deficiencies than a typical North Carolina nursing home (20 vs. NC avg 46).↓ 57% better
Deficiencies per year Average deficiencies per year since 2015.	1.8	4.2	This facility has 57% fewer deficiencies per year than a typical North Carolina nursing home (1.8 vs. NC avg 4.2).↓ 57% better
Deficiencies per inspection Average deficiencies per inspection.	1.2	2.2	This facility has 45% fewer deficiencies per inspection than a typical North Carolina nursing home (1.2 vs. NC avg 2.2).↓ 45% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NC Average	vs. NC Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	17	21	This facility has 19% fewer total inspections than a typical North Carolina nursing home (17 vs. NC avg 21).↓ 19% better
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	10	19	This facility has 47% fewer inspections with deficiencies than a typical North Carolina nursing home (10 vs. NC avg 19).↓ 47% better
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	59%	90%	This facility has 31 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (59% vs. NC avg 90%).↓ 31% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The March 14, 2024 inspection found one medication administration deficiency involving crushing extended-release drugs, with no other deficiencies or complaints noted.
The facility had seven construction-related deficiencies in December 2019, including multiple fire safety issues such as doors not closing properly and compromised fire-rated walls and ceilings.
A March 2018 complaint investigation substantiated inadequate supervision after a resident eloped, resulting in two deficiencies for failure to provide adequate care and supervision.

Show Inspection Reports

Ratings

Overall Rating

4 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Division Of Health Service Rating

40/4

Scores

DHSR Score

103.50 / 200

Quality score (0-200). Higher scores indicate better performance in inspections and compliance.

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Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled

General North Carolina resident, Medicaid- eligible, nursing home-level care need.

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $2,000 (individual), $3,000 (couple).

High demand; waitlists common in urban areas.

Benefits

Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)

General North Carolina resident.

Income Limits No strict limit; prioritizes low-income.

Asset Limits Not applicable.

Limited slots; rural/urban balance.

Benefits

In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+

General NC resident (specific counties), NFLOC, safe with PACE support.

Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.

Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits

Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+

General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.

Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year

Asset Limits Not assessed; need-based.

Family can be aides; varies by county funding.

Benefits

Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled

General NC resident, Medicare Part A/B.

Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

Asset Limits $9,430 (individual), $14,130 (couple).

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits

Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse

General NC resident, wartime service, need for ADL help (A&A) or homebound.

Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

Asset Limits ~$155,356 net worth limit

High veteran demand in rural/urban areas.

Benefits

Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized

General NC resident, homeowner, low-income.

Income Limits (2025) ~$30,258/year 50% AMI, varies by county

Asset Limits Not strictly assessed; home value considered.

Forgivable at $2,000/year; statewide via local partners.

Benefits

Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)

General NC resident, in licensed adult care home, low-income.

Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.

Asset Limits $2,000 individual

Covers assisted living; counties supplement state funds.

Benefits

Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Compare Nursing Home around North Carolina

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

4 facilities compared · CMS & NC Dept. of Health data


Carol Woods	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Chapel Hill (Carol Woods)	30 Facility 30 NC AVG 72 Rank #329 / 390	76.7% Facility 76.7% NC AVG 76.4% Rank #120 / 264	0%	5.94 Facility 5.94 NC AVG 3.98 Rank #10 / 90	+239%	+49%	$0 Facility $0 NC AVG $74.6k Rank #1 / 97	7 Facility 7 NC AVG 20.9 Rank #23 / 95	3.5 Facility 3.5 NC AVG 5.0 Rank #36 / 95	-	22	-	13 Facility 13 NC AVG 33 Rank #432 / 572	The Chapel Hill Residential Retirement Center, Inc.	$46.7M Facility $46.7M NC AVG $13.2M Rank #7 / 97	$18.0M Facility $18.0M NC AVG $4.9M Rank #7 / 97	38.5% Facility 38.5% NC AVG 39.8% Rank #78 / 97	345199
Brookdale Carriage Club Providence	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Charlotte (Olde Providence North)	77 Facility 77 NC AVG 72 Rank #168 / 390	71.5% Facility 71.5% NC AVG 76.4% Rank #140 / 264	-6%	8.12 Facility 8.12 NC AVG 3.98 Rank #3 / 90	+78%	+104%	$0 Facility $0 NC AVG $74.6k Rank #1 / 97	11 Facility 11 NC AVG 20.9 Rank #35 / 95	3.7 Facility 3.7 NC AVG 5.0 Rank #38 / 95	-	7	A+	12 Facility 12 NC AVG 33 Rank #440 / 572	Bkd Fm Holding Company LLC	$7.1M Facility $7.1M NC AVG $13.2M Rank #92 / 97	$8.1M Facility $8.1M NC AVG $4.9M Rank #38 / 97	114.8% Facility 114.8% NC AVG 39.8% Rank #1 / 97	345482
Pineville Rehabilitation & Living Center	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. HC Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary. RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.	Pineville (Lakeview Drive)	106 Facility 106 NC AVG 72 Rank #68 / 390	-	-	3.96 Facility 3.96 NC AVG 3.98 Rank #39 / 90	+39%	0%	$15.5k Facility $15.5k NC AVG $74.6k Rank #85 / 97	45 Facility 45 NC AVG 20.9 Rank #89 / 95	9.0 Facility 9.0 NC AVG 5.0 Rank #91 / 95	3	96	A+	25 Facility 25 NC AVG 33 Rank #346 / 572	Ncnh Holdings LLC	$12.1M Facility $12.1M NC AVG $13.2M Rank #67 / 97	$5.7M Facility $5.7M NC AVG $4.9M Rank #69 / 97	47% Facility 47% NC AVG 39.8% Rank #39 / 97	345415
Walnut Ridge	NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care). AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.	Walnut Cove (Windmill Street)	63 Facility 63 NC AVG 72 Rank #224 / 390	100.0% Facility 100.0% NC AVG 76.4% Rank #1 / 264	+31%	3.12 Facility 3.12 NC AVG 3.98 Rank #87 / 90	-50%	-22%	$40.1k Facility $40.1k NC AVG $74.6k Rank #77 / 97	23 Facility 23 NC AVG 20.9 Rank #67 / 95	4.6 Facility 4.6 NC AVG 5.0 Rank #52 / 95	3	63	A+	50 Facility 50 NC AVG 33 Rank #149 / 572	Nita Davis	$12.9M Facility $12.9M NC AVG $13.2M Rank #62 / 97	$3.9M Facility $3.9M NC AVG $4.9M Rank #90 / 97	29.9% Facility 29.9% NC AVG 39.8% Rank #93 / 97	345089

Nursing Home Explorer

Is Vienna Village in a walkable area?

Vienna Village has a walk score of 36. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Vienna Village?

According to NC state health department records, Vienna Village's license number is HAL-034-016.

What is the overall rating for Vienna Village?

Vienna Village received a 4-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Vienna Village have?

Vienna Village has 90 beds.

Are there photos of Vienna Village?

Yes — there are 2 photos of Vienna Village in the photo gallery on this page.

What is the address of Vienna Village?

Vienna Village is located at 6601 Yadkinville Road Pfafftown, NC 27040.

What is the phone number of Vienna Village?

(336) 945-5410 will put you in contact with the team at Vienna Village.

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