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Voyage Residential Care
Nursing Home & Assisted Living · Malden, MO
Residents enjoying a live performance in a common area Residents participating in an activity session in a common room Resident engaged in a craft activity with staff assistance Resident interacting with a therapy horse in a barn setting Resident enjoying a festive celebration in a common area Residents enjoying a festive celebration with props

Voyage Residential Care

Nursing Home & Assisted Living · Malden, MO
500 Barrett Drive, Malden, MO 63863-1204 View map Calculator: See prices in your area
Voyage Residential Care accepts Medicare, Medicaid, and private pay.
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Calculator: See prices in your area
Voyage Residential Care accepts Medicare, Medicaid, and private pay.

Overview of Voyage Residential Care

Located in Malden, Missouri, Voyage Residential Care is a 96-bed facility operated by Crosstree Healthcare Voyage LLC and administered by Leann Haynes. The community’s current occupancy rate is 60%. Residents stay an average of 106 days, including short-term rehabilitation and longer-term care residents. Medicare, Medicaid, and private pay are accepted, giving families several ways to cover care.

The facility’s clinical focus spans rehabilitation and palliative services. There’s 24-hour on-site staffing and a dedicated rehabilitation program that serves residents recovering from injury or surgery, as well as those requiring ongoing medical support. For those with serious illness, the facility offers palliative and hospice care, so residents can stay in one place through end-of-life transitions. The facility offers personalized care plans, 24/7 medical support, and nutrition and dietary services tailored to residents’ needs.

Residents’ daily lives include activities and social engagement. The facility is in a residential area of Malden with a Walk Score of 37, so some nearby services and errands can be reached on foot. However, most trips will require a vehicle. That quieter neighborhood setting may appeal to families and residents looking for a more residential feel. However, its proximity to services is more limited than in more walkable locations.

Families looking for rehabilitation, ongoing medical care, or end-of-life support may find Voyage a great option with services that address a range of care needs.

Facility Direct Line (573) 276-3843
Facility Direct Line (573) 276-3843

Capacity and availability

Avg. Length of Stay
106 days
Bed community size
96-bed community Rank #201 / 454Bed count — State benchmarkedThis home is ranked 201st out of 454 homes in Missouri. Shows this facility's certified or reported bed count compared to other Missouri facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 37 / 100 Rank #347 / 563Walk Score — State benchmarkedThis home is ranked 347th out of 563 homes in Missouri. Shows how walkable this facility's neighborhood is compared to the average Walk Score across Missouri facilities. Higher scores benefit residents, families, and staff.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
60%
Rank #273 / 434Occupancy rate — State benchmarkedThis home is ranked 273rd out of 434 homes in Missouri. Shows this facility's occupancy rate versus the Missouri average, with its Statewide rank out of 434. Higher occupancy signals strong local demand and financial stability.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Lower than the Missouri average: 66.6%
Occupied beds
58 / 96
Average occupied beds in Missouri homes 72 beds

License Details

Facility TypeResidential Care Facility
StatusActive
IssuanceAugust 1, 2025
ExpirationJune 19, 2027
CountyDunklin
License Number053275
CMS Certification Number265384

Ownership & Operating Entity

Voyage Residential Care is legally operated by Crosstree Healthcare The Ranch Llc, and administered by Leann Haynes.

Corporate EntityCROSSTREE HEALTHCARE VOYAGE LLC
Owner NameCrosstree Healthcare Voyage LLC

Type Of Units

Residential Care Facility
96 units
Total beds
96 units

Therapy & Rehabilitation

1 service
Rehabilitation Services

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

Specific ProgramsPersonalized Care Plans, 24/7 Medical Support, Nutrition & Dietary Services, Activities & Social Engagement, Palliative & Hospice Care

Contact Voyage Residential Care

Inspection History

In Missouri, the Department of Health and Senior Services, Division of Regulation and Licensure performs the inspections and unannounced surveys required for all long-term care providers.

Since 2025 · 1 year of data 13 deficiencies 2 inspections

Inspection Scorecard Info This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Missouri state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2025 vs. Missouri state average
Overall vs. MO average 1 Worse Metrics worse than Missouri average:
• Deficiencies per inspection (30% above) 3 Better Metrics better than Missouri average:
• Total deficiencies (63% below)
• Deficiencies per year (63% below)
• Total inspections (71% below)
Latest Inspection May 28, 2025 Plan Of Correction

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This FacilityMO Averagevs. MO Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 1335 This facility has 63% fewer total deficiencies than a typical Missouri assisted living residence (13 vs. MO avg 35).↓ 63% better
Deficiencies per year Info Average deficiencies per year since 2025. 1335 This facility has 63% fewer deficiencies per year than a typical Missouri assisted living residence (13 vs. MO avg 35).↓ 63% better
Deficiencies per inspection Info Average deficiencies per inspection. 6.55 This facility has 30% more deficiencies per inspection than a typical Missouri assisted living residence (6.5 vs. MO avg 5).↑ 30% worse

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This FacilityMO Averagevs. MO Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 27 This facility has 71% fewer total inspections than a typical Missouri assisted living residence (2 vs. MO avg 7).↓ 71% better

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

Breakdown by payment type

Medicare

17% of new residents, usually for short-term rehab.

Typical stay 1 months

Private pay

46% of new residents, often for short stays.

Typical stay 2 - 3 months

Medicaid

37% of new residents, often for long-term daily care.

Typical stay 9 - 10 months

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

For-profit
Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$1.3M
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.0M
For-profit Operated by a business corporation.
Net patient revenue Info Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
$1.3M Rank #288 / 292Revenue — State benchmarkedThis home is ranked 288th out of 292 homes in Missouri. Shows this facility's annual revenue compared to the Missouri average. Higher revenue generally means more resources for staffing and capital — read alongside Payroll %.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Net patient income Info Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
-$1.0M
Other income Info Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
$137.1K
Payroll costs Info Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs. Rank #285 / 292Payroll — State benchmarkedThis home is ranked 285th out of 292 homes in Missouri. Shows total annual staff payroll benchmarked to the Missouri average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
$998.6K 75.1% of net patient revenue Info Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay. Rank #20 / 292Payroll % — State benchmarkedThis home is ranked 20th out of 292 homes in Missouri. Shows payroll as a percentage of revenue versus the Missouri average. Well-run Missouri facilities typically land around 60–71% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Missouri that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Other operating costs Info Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
$1.3M
Total costs Info The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
$2.3M
How we calculate these figures

This home is administered by Leann Haynes.

This home is owned by Crosstree Healthcare Voyage LLC

Certified by the Centers for Medicare & Medicaid Services authority — CMS Certification Number: 265384

Show certification details

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

New residents most often arrive under private pay (46% of admissions), and a typical private pay stay runs around 2 - 3 months.

Admissions
46 total

Coverage residents most often arrive under.

Medicare 17%
Private pay 46%
Medicaid 37%
Discharges
67 total

Coverage residents most often leave under.

Medicare 12%
Private pay 36%
Medicaid 52%

Admissions and discharges reflect care patterns over time — they are not used to rate this facility.

How we assess these insights

Places of interest near Voyage Residential Care

Address 0.0 miles from city center Info Estimated distance in miles from Malden's city center to Voyage Residential Care's address, calculated via Google Maps.

Calculate Travel Distance to Voyage Residential Care

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Address

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Frequently Asked Questions about Voyage Residential Care

Who is the owner of Voyage Residential Care?

Voyage Residential Care is legally operated by Crosstree Healthcare The Ranch Llc, and administered by Leann Haynes.

Is Voyage Residential Care in a walkable area?

Voyage Residential Care has a walk score of 37. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Voyage Residential Care?

According to MO state health department records, Voyage Residential Care's license number is 053275.

When does Voyage Residential Care's license expire?

According to MO state health department records, Voyage Residential Care's license expires on June 19, 2027.

What is the occupancy rate at Voyage Residential Care?

Voyage Residential Care's occupancy is 60%.

Does Voyage Residential Care operate as a for-profit or non-profit?

Voyage Residential Care is registered as a for-profit in MO.

Who is the administrator of Voyage Residential Care?

Leann Haynes is the administrator of Voyage Residential Care.

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