Wellington House
Nursing Home · North Carolina, NC

Wellington House

Nursing Home · North Carolina, NC
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Wellington House accepts Medicaid.

Overview of Wellington House

Wellington House is a 48-bed assisted living and memory care center at 850 Majestic Court, Gastonia, Gaston County, North Carolina, 2.0 miles from downtown. the facility offers assisted living, memory care, respite care, and secured living with 24-hour staffing. Amenities include housekeeping, transportation services, restaurant-style dining, library, entertainment room, and outdoor common area. CMS Overall Rating is 2 out of 5 stars.

Current occupancy is 39 residents from a 48-bed capacity (81 percent). The facility accepts Medicaid but not Medicare.

The regulatory record spans ten years of severe persistent deficiencies in resident safety, facility maintenance, fire safety, medication management, and infection control, punctuated by critical substantiated incidents of resident abuse and sexual assault. Over seven years, Wellington House logged 66 deficiencies, averaging 9.4 annually, 81 percent worse than North Carolina’s 5.2-deficiency benchmark. A September 24, 2015, construction survey cited twenty-one deficiencies spanning fire safety, sanitation, electrical systems, and ventilation. A November 24, 2015, annual survey cited four deficiencies in cleanliness, laboratory follow-up, and dietary management.

A December 10, 2015, follow-up survey cited thirteen deficiencies in maintenance, sanitation, and fire safety. An August 23, 2017, relicensure survey cited four deficiencies in fire detection and ventilation. A December 11, 2017, annual survey cited one deficiency in cardiology referral follow-up. A June 6, 2019, follow-up and complaint investigation substantiated alleged sexual assaults involving residents, citing two critical deficiencies: failure to respond immediately to alleged sexual assault by not sending resident to hospital until next day, and failure to immediately notify law enforcement.

A July 26, 2019, complaint investigation cited five deficiencies in emergency release switches, corridor obstruction, exposed electrical wiring, exit signage, and fire suppression documentation. An August 13, 2019, complaint follow-up construction survey cited five deficiencies in emergency release switches and staff training on evacuation. A September 30, 2019, follow-up construction survey cited one deficiency in staff training on magnetic locking system. An August 14, 2020, complaint investigation and COVID-19 survey cited five deficiencies in laboratory implementation, infection control with positive and negative residents sharing rooms, medication errors, inaccurate eMAR documentation, and failure to ensure freedom from neglect.

A February 4, 2022, complaint investigation cited one deficiency: failure to dress five residents in Special Care Unit timely, compromising dignity. A September 4, 2023, complaint investigation substantiated failure to provide supervision for resident with dementia who eloped and was found 4.2 miles away requiring hospitalization for low blood pressure and dehydration. A March 20, 2025, complaint investigation substantiated critical deficiencies: failure to protect residents from physical abuse by staff including hitting resident with shower head and hairbrush and throwing ice, and failure to complete Health Care Personnel Registry reports within 24 hours. Staff E and Staff F were suspended and later terminated.

Occupancy has remained high at 39-48 residents. No fines or license suspensions are recorded.

The facility’s 2-star CMS rating, deficiency rate 81 percent worse than state average, and pattern of substantiated critical incidents spanning sexual assault, physical abuse, resident elopement, and systemic neglect represent unacceptable risk. The June 2019 substantiated sexual assaults of residents and the March 2025 substantiated physical abuse by multiple staff members hitting residents with objects and throwing ice represent the most serious breaches of care and protection. The September 2023 elopement of resident with dementia resulting in hospitalization demonstrates failure in supervision. Persistent deficiencies in fire safety, emergency systems, medication management, infection control, and staff training spanning a decade indicate systemic failure to implement sustainable improvements.

Families should ask about the June 2019 sexual assault incidents, the March 2025 physical abuse incidents, the September 2023 elopement incident, and resident-to-resident abuse prevention.

(704) 864-7739
Bed community size
48-bed community Rank #317 / 397Bed count — State benchmarkedThis home is ranked 317th out of 397 homes in North Carolina. Shows this facility's certified or reported bed count compared to other North Carolina SNFs. Larger communities may offer more amenities, programs, and on-site services for residents and families.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
A moderately sized community that may balance personal attention with shared amenities and social activities.
Walk Score
Walk Score: 46 / 100 Rank #185 / 572Walk Score — State benchmarkedThis home is ranked 185th out of 572 homes in North Carolina. Shows how walkable this facility's neighborhood is compared to the average Walk Score across North Carolina SNFs. Higher scores benefit residents, families, and staff.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

About this community

Occupancy

Occupancy rate
81%
Rank #96 / 264Occupancy rate — State benchmarkedThis home is ranked 96th out of 264 homes in North Carolina. Shows this facility's occupancy rate versus the North Carolina average, with its Statewide rank out of 264. Higher occupancy signals strong local demand and financial stability.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Higher than the North Carolina average: 76.4%
Occupied beds
39 / 48
Average residents per home in North Carolina 85 per day

License Details

StatusActive
CountyGaston
License NumberHAL-036-031

Safety & Compliance

Secured Perimeter
Safety FeaturesAdditional Security Features

Payment & Insurance

1 service
Accept Medicaid

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Additional Services

1 service
Secured Living

Amenities & Lifestyle

Housekeeping
Transportation Services
Maintenance
Restaurant-Style Dining
Library
Entertainment Room
Outdoor Common Area

Dining & Nutrition

Food DescriptionDining plays an important role in each resident’s care plan. Meals are dietitian approved and specifically designed to promote health and well-being.

Contact Wellington House

Inspection History

In North Carolina, the Department of Health and Human Services, Division of Health Service Regulation conducts unannounced surveys to ensure nursing and adult care homes meet safety standards.

Since 2015 · 11 years of data 66 deficiencies 42 inspections 0 penalties 34 inspections with deficiencies

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the North Carolina state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2015 vs. North Carolina state average
Overall vs. NC average 4 Worse Metrics worse than North Carolina average:
• Total deficiencies (43% above)
• Deficiencies per year (43% above)
• Total inspections (100% above)
• Inspections with deficiencies (79% above)
2 Better Metrics better than North Carolina average:
• Deficiencies per inspection (27% below)
• Inspection deficiency rate (10% below)
Latest Inspection March 20, 2025 Complaint Investigation

Deficiencies Info Deficiencies are formal regulatory issues recorded during state inspections.

This Facility NC Average vs. NC Avg
Total deficiencies Info Formal regulatory issues recorded by inspectors across all inspection types. 66 46 This facility has 43% more total deficiencies than a typical North Carolina nursing home (66 vs. NC avg 46).↑ 43% worse
Deficiencies per year Info Average deficiencies per year since 2015. 6 4.2 This facility has 43% more deficiencies per year than a typical North Carolina nursing home (6 vs. NC avg 4.2).↑ 43% worse
Deficiencies per inspection Info Average deficiencies per inspection. 1.6 2.2 This facility has 27% fewer deficiencies per inspection than a typical North Carolina nursing home (1.6 vs. NC avg 2.2).↓ 27% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

This Facility NC Average vs. NC Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 42 21 This facility has 100% more total inspections than a typical North Carolina nursing home (42 vs. NC avg 21).↑ 100% worse
Inspections with deficiencies Info Inspections that resulted in at least one regulatory deficiency. 34 19 This facility has 79% more inspections with deficiencies than a typical North Carolina nursing home (34 vs. NC avg 19).↑ 79% worse
Inspection deficiency rate Info Percentage of inspections that resulted in at least one deficiency. 81% 90% This facility has 9 percentage points lower inspection deficiency rate than a typical North Carolina nursing home (81% vs. NC avg 90%).↓ 9% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on March 20, 2025, found deficiencies related to physical abuse by staff and failure to report the abuse timely. Earlier inspections showed a pattern of issues including inadequate supervision leading to resident elopement, failure to maintain resident dignity in the Special Care Unit, and problems with infection control and medication documentation. Prior complaints also substantiated failures in emergency response, building safety code compliance, and resident protection, with some staff suspensions and terminations noted but no fines or license actions listed in the available reports. Most complaints were substantiated, particularly those involving resident safety and abuse, while earlier physical plant and safety issues were recurring themes. The inspection history indicates ongoing challenges with resident protection and safety, with recent findings reflecting some persistent concerns.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Performance summary

Key indicators of commitment to quality care and safety.

Ratings

Overall Rating
2 / 5

Based on the North Carolina Department of Health and Human Services, Division of Health Service Regulation surveys measuring health inspections, staffing, and quality measures.

Ranked 106th (tied) of 138 homes in North Carolina See full North Carolina ranking

Places of interest near Wellington House

Address 2.0 miles from city center Info Estimated distance in miles from Gastonia's city center to Wellington House's address, calculated via Google Maps.

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Address

Financial Assistance for
Nursing Home in North Carolina

Wellington House is located in Gastonia, North Carolina.
Here are the financial assistance programs available to residents in North Carolina.

Get Financial aid guidance

Community Alternatives Program for Disabled Adults

NC Medicaid CAP/DA

Age 65+ or disabled
General North Carolina resident, Medicaid- eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
NC

High demand; waitlists common in urban areas.

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($60/day) Home modifications ($1,500 avg.)

North Carolina Senior Care Options

NC SCO (via NFCSP)

Age Caregiver of someone 60+ (or with dementia)
General North Carolina resident.
Income Limits No strict limit; prioritizes low-income.
Asset Limits Not applicable.
NC

Limited slots; rural/urban balance.

Benefits
In-home respite (4-6 hours/day) Adult day care (~$60/day) Short-term facility care (up to 5 days)

Program of All-Inclusive Care for the Elderly (PACE)

North Carolina PACE (e.g., PACE of the Triad)

Age 55+
General NC resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
NC

Available in 10+ counties (e.g., Guilford, Wake); multiple providers (e.g., PACE of the Southern Piedmont).

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

In-Home Aide Services

North Carolina In-Home Aide Services

Age 60+
General NC resident, unable to perform 1+ ADL, at risk of nursing home placement.
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
NC

Family can be aides; varies by county funding.

Benefits
Personal care (5-20 hours/week) Meal prep Respite (~5 days/year) Errands

Medicare Savings Program (MSP)

North Carolina Medicare Savings Program

Age 65+ or disabled
General NC resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
NC

Three tiers; no waitlist; includes Extra Help for Part D.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

VA Aid and Attendance (A&A) and Housebound Benefits

North Carolina VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General NC resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
NC

High veteran demand in rural/urban areas.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Urgent Repair Program (URP)

North Carolina Urgent Repair Program

Age 60+ prioritized
General NC resident, homeowner, low-income.
Income Limits (2025) ~$30,258/year 50% AMI, varies by county
Asset Limits Not strictly assessed; home value considered.
NC

Forgivable at $2,000/year; statewide via local partners.

Benefits
Repairs (~$8,000-$12,000 avg.) for safety (e.g., roofs, heating, accessibility)

State/County Special Assistance (SA)

North Carolina Special Assistance

Age 65+ (or disabled)
General NC resident, in licensed adult care home, low-income.
Income Limits (2025) ~$1,255/month (individual, 100% FPL); varies by facility rate.
Asset Limits $2,000 individual
NC

Covers assisted living; counties supplement state funds.

Benefits
Cash (~$1,200-$1,500/month) for room/board; Medicaid covers care services

Compare Nursing Home around North Carolina

The information below is reported by the North Carolina Department of Health and Human Services, Division of Health Service Regulation.

4 facilities compared · CMS & NC Dept. of Health data

Filter by care type
The Rosewood Health Center – The Cypress of Raleigh
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Raleigh (North Raleigh) 61 80.2% +5% 7.06 +2% +78% $0 4 2.0 - 47 - 71 The Cypress Of Raleigh LLC $38.1M $16.5M 43.2% 345546
College Pines Health and Rehabilitation Center
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

Connelly Springs (Locust Street) 104 88.6% +16% 3.98 -11% 0% $16.8k 4 2.0 2 92 - 6 - $15.2M $7.7M 50.8% 345446
Brookdale Carriage Club Providence
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Charlotte (Olde Providence North) 77 71.5% -6% 8.12 +78% +104% $0 11 3.7 - 8 A+ 12 Bkd Fm Holding Company LLC $7.1M $8.1M 114.8% 345482
Walnut Ridge
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

IL

Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

Walnut Cove (Windmill Street) 63 91.5% +20% 3.12 -50% -22% $40.1k 23 4.6 3 82 A+ 50 Nita Davis $12.9M $3.9M 29.9% 345089

Frequently Asked Questions about Wellington House

Is Wellington House in a walkable area?

Wellington House has a walk score of 46. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

What is the license number of Wellington House?

According to NC state health department records, Wellington House's license number is HAL-036-031.

What is the occupancy rate at Wellington House?

Wellington House's occupancy is 81%.

What is the overall rating for Wellington House?

Wellington House received a 2-star overall rating from the CMS (Centers for Medicare and Medicaid Services). This score combines results from staffing levels, quality measures, and health inspections.

How many beds does Wellington House have?

Wellington House has 48 beds.

Are there photos of Wellington House?

Yes — there are 9 photos of Wellington House in the photo gallery on this page.

What is the address of Wellington House?

Wellington House is located at 850 Majestic Court Gastonia, NC 28054.

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