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Nursing Home in Multnomah County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

West Hills Health & Rehabilitation Center

Nursing Home in Multnomah County

CMS overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.

West Hills Health & Rehabilitation Center

Overview of West Hills Health & Rehabilitation Center

Live to your potential with Westhills Skilled Nursing & Rehabilitation, an esteemed community in Portland, OR, that offers rehabilitation, long-term care, respite care, and hospice care. Utilizing an award-winning care program, residents here experience the highest quality of care and support tailored to their needs and preferences. The community has been providing exceptional care since 1970, promoting a nurturing environment where residents feel at ease.

Here, residents are empowered to live actively with a jam-packed calendar of engaging activities and exciting events. Mealtimes are also something to anticipate, with delicious and healthy meals that cater to residents’ nutritional needs and preferences. The community strives to enhance residents’ living experiences, allowing them to jump back to their lives without worries and create more meaningful moments in their golden years. Proving its exceptional care, the community was awarded U.S. News & World Report’s Best Nursing Homes for Short-Term Rehabilitation.

(503) 244-1107

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
3/5
Oregon average: 3.0/5
Health Inspection Info Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
3/5
Oregon average: 2.8/5
Staffing Info Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
4/5
Oregon average: 3.7/5
Quality Measures Info Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
4/5
Oregon average: 3.4/5

Nursing care per resident

Info This shows how many total hours of nursing staff time are available per resident each day. Higher numbers usually mean more staff support.
5h 15m per day

This home provides 0% more nursing time per resident than the Oregon average.

Oregon average: 5h 15m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 31m per day 41m per day 41m per day
Nurse Aide Info Nurse aide hours per resident per day. 3h 20m per day 3h 22m per day 2h 21m per day
Total Nursing (Weekend) Info Total number of nurse staff hours per resident per day on weekends. 4h 30m per day 4h 23m per day 3h 26m per day
Physical Therapist Info Physical therapist staff hours per resident per day. 4m per day 5m per day 4m per day
RN (Weekend) Info Registered nurse hours per resident per day on weekends. 16m per day 26m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 180

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Oregon average
Occupancy rate 50%
Residents per day (avg) 91
Occupancy rate
50%
Residents per day (avg)
91

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

53% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

14% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$19.2M
Operating loss
-$552.4K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$19.2M
Operating loss
-$552.4K
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.0M
36.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.8M
Total costs $19.7M

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Health Programs icon

Health Programs

Types of Care at West Hills Health & Rehabilitation Center

Nursing Home Respite Care Hospice Care

Contact West Hills Health & Rehabilitation Center

Health Inspection History

Inspections
Total health inspections 5

Oregon average 5.1


Last Health inspection on Apr 2025

Total health citations 26

Oregon average 34

Citations per inspection
5.2

Oregon average 6.86


Health citations are formal notices following inspections when they fail to comply with safety and care standards.

16 of 26 citations resulted from standard inspections; 5 of 26 resulted from complaint investigations; and 5 of 26 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Oregon average

Oregon average: 0.5


Serious Health citations More info 1
17% better than Oregon average

Oregon average: 1.2

0 critical citations More info Oregon average: 0.5

1 serious citation More info Oregon average: 1.2

25 moderate citations More info Oregon average: 32.1

0 minor citations More info Oregon average: 0.2
Citations history (last 3 years)
Nutrition moderate citation Info Issues related to food quality, meal service, and resident's nutritional needs. Apr 25, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Apr 25, 2025
Corrected

Resident Rights moderate citation Info Issues related to resident's rights, including dignity, privacy, and the ability to make decisions about their care. Apr 25, 2025
Corrected

Pharmacy moderate citation Info Issues related to medication management, including how drugs are stored, administered, and monitored. Dec 11, 2024
Corrected

Compare Nursing Homes around Multnomah County The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.

5 facilities compared · CMS & OR Dept. of Health data · Updated Apr 2026

Filter by care type
Bend Transitional Care
NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

N

Nursing

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Bend (Mountain View)
60
85.1%
+29%
4.46
+68%
-15%
0
11
3.7
0
56
-
70
Flemming, Stanley
$15.8M
$4.2M
26.4%
385253
Avamere Rehabilitation of Beaverton
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Beaverton (Vose)
104
73.0%
+11%
5.21
-26%
-1%
1
18
4.5
1
72
-
68
Nair Facility Holdings Llc
$17.6M
$6.0M
34.3%
385195
West Hills Health & Rehabilitation Center
HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Portland (Southwest Portland)
180
50.0%
-24%
5.24
-14%
0%
1
26
5.2
1
91
-
29
West Hills Convalescent Center Limited Partnership
$19.0M
$7.0M
36.5%
385112
Bayberry Commons
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

MC

Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Springfield
14
85.2%
+30%
4.04
-
-23%
3
0
0.0
0
97
-
56
David Ryan Family Associates Llc
$13.7M
$5.8M
42.2%
415080
Avamere Health Services of Rogue Valley
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

NH

Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

Medford
91
57.7%
-12%
4.36
-8%
-17%
1
51
12.8
0
65
-
84
Ariso Llc
$12.0M
$4.5M
37.2%
385024

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Address 6.7 miles from city center

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Staffing Data (Q2 2025)

This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.

Total staff 289
Employees 127
Contractors 162
Staff to resident ratio 3.11:1
6% better than Oregon average

Oregon average ratio: 2.92:1

Avg staff/day 62
Average shift 8.5 hours
9% better than Oregon average

Oregon average: 7.8 hours

Total staff hours (quarter) 47,772
Nursing staff breakdown
Registered Nurse

Manages medical care and health needs.

Total count 22
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 9.9 hours

This role is partially covered by contractors.

Licensed Practical Nurse

Assists with medical care and medications.

Total count 49
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 10.1 hours

This role is partially covered by contractors.

Certified Nursing Assistant

Helps with daily care and mobility.

Total count 164
Average shift length Info Average shift length. Calculated as total hours divided by days worked and average staff per day. 8.5 hours

This role is partially covered by contractors.

Contractor staffing

Total hours from contractors

13%

6,208 contractor hours this quarter

Certified Nursing Assistant: 93 Licensed Practical Nurse: 25 Registered Nurse: 13 Respiratory Therapy Technician: 13 Physical Therapy Assistant: 7 Occupational Therapy Aide: 3 Medication Aide/Technician: 2 Speech Language Pathologist: 2 Physical Therapy Aide: 1 Therapeutic Recreation Specialist: 1 Qualified Social Worker: 1 Medical Director: 1
Staff by category
Certified Nursing Assistant719316423,95091100%8.5
Licensed Practical Nurse2425499,28491100%10.1
Medication Aide/Technician92113,35991100%9.9
Registered Nurse913222,4269099%9.9
Clinical Nurse Specialist4041,7738593%8.7
Mental Health Service Worker2021,0146571%8.3
Respiratory Therapy Technician013138538290%5.7
Physical Therapy Assistant0777647481%5.7
Other Dietary Services Staff3037607987%6.8
Dental Services Staff1014946167%8.1
Administrator1014886167%8
Dietitian1014886167%8
RN Director of Nursing1014696066%7.8
Physical Therapy Aide0114546167%7.4
Nurse Practitioner1014325459%8
Qualified Social Worker0112546571%3.9
Therapeutic Recreation Specialist0111913336%5.8
Occupational Therapy Aide0331816066%2.4
Speech Language Pathologist0221242325%5.4
Medical Director011161516%1.1
164 Certified Nursing Assistant
% of Days 100%
49 Licensed Practical Nurse
% of Days 100%
11 Medication Aide/Technician
% of Days 100%
22 Registered Nurse
% of Days 99%
4 Clinical Nurse Specialist
% of Days 93%
2 Mental Health Service Worker
% of Days 71%
13 Respiratory Therapy Technician
% of Days 90%
7 Physical Therapy Assistant
% of Days 81%
3 Other Dietary Services Staff
% of Days 87%
1 Dental Services Staff
% of Days 67%
1 Administrator
% of Days 67%
1 Dietitian
% of Days 67%
1 RN Director of Nursing
% of Days 66%
1 Physical Therapy Aide
% of Days 67%
1 Nurse Practitioner
% of Days 59%
1 Qualified Social Worker
% of Days 71%
1 Therapeutic Recreation Specialist
% of Days 36%
3 Occupational Therapy Aide
% of Days 66%
2 Speech Language Pathologist
% of Days 25%
1 Medical Director
% of Days 16%

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
93 residents
Residents by payment source
Medicare
4 residents (4.3%)
Medicaid
49 residents (52.7%)
Private pay or other
40 residents (43%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.9
25% better than Oregon average

Oregon average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.1
23% better than Oregon average

Oregon average: 21.1

Long-stay resident measures
Above average Oregon avg: 3.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.2%
50% better than Oregon average

Oregon average: 16.3%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.2%
27% better than Oregon average

Oregon average: 24.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.0%
In line with Oregon average

Oregon average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.2%
49% better than Oregon average

Oregon average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.7%
62% better than Oregon average

Oregon average: 6.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
60% better than Oregon average

Oregon average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.0%
72% worse than Oregon average

Oregon average: 5.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.4%
5% better than Oregon average

Oregon average: 4.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 19.5%
47% worse than Oregon average

Oregon average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Oregon average

Oregon average: 95.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.0%
In line with Oregon average

Oregon average: 95.2%

Short-stay resident measures
Above average Oregon avg: 3.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.8%
6% better than Oregon average

Oregon average: 86.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.1%
13% worse than Oregon average

Oregon average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 93.1%
15% better than Oregon average

Oregon average: 81.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.0%
In line with Oregon average

Oregon average: 21.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.8%
28% better than Oregon average

Oregon average: 15.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Oregon average

Oregon average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 52.2%
In line with Oregon average

Oregon average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 66.6%
32% better than Oregon average

Oregon average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $13K
79% lower than Oregon average

Oregon average: $60K

Number of fines 1
41% fewer fines than Oregon average

Oregon average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Oregon average

Oregon average: 0.1

Fines amount comparison
Fines amount comparison
This facility $13K
Oregon average $60K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 18, 2023
$13K

Last updated: Jan 2026

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Financial Aid for Oregon Seniors

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Oregon Project Independence (OPI)

OPI

Age 60+, Oregon resident, at risk of nursing home but not Medicaid-eligible.

~$2,000/month (individual, varies).

$5,000 (individual).

Cost-sharing required; rural/urban balance.

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled, Oregon resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas (e.g., Portland).

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+, OR resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled, OR resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Oregon LIHEAP

Age 60+ prioritized, OR resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Oregon Energy Fund (OEF).

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

15 regions; rural priority; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Oregon SCSEP

Age 55+, unemployed, low-income, OR resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; Easterseals/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OR resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; Oregon Veterans’ Homes option.

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+, OR resident, homeowner 5+ years, low-income.

~$58,000/year (household, adjusted annually).

Home value < county median; equity > 15%.

Deferred taxes accrue 6% interest; repaid upon sale/death.

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+, OR resident (or spouse of any age); no income limit.

None; donations encouraged.

Not assessed.

Includes Meals on Wheels; prioritizes homebound/low-income.