Nursing Home

West Hills Health & Rehabilitation Center

Nursing Home

West Hills Health & Rehabilitation Center

5701 SW Multnomah Blvd, Portland, OR 97219 View map
Overview of West Hills Health & Rehabilitation Center

Live to your potential with Westhills Skilled Nursing & Rehabilitation, an esteemed community in Portland, OR, that offers rehabilitation, long-term care, respite care, and hospice care. Utilizing an award-winning care program, residents here experience the highest quality of care and support tailored to their needs and preferences. The community has been providing exceptional care since 1970, promoting a nurturing environment where residents feel at ease.

Here, residents are empowered to live actively with a jam-packed calendar of engaging activities and exciting events. Mealtimes are also something to anticipate, with delicious and healthy meals that cater to residents’ nutritional needs and preferences. The community strives to enhance residents’ living experiences, allowing them to jump back to their lives without worries and create more meaningful moments in their golden years. Proving its exceptional care, the community was awarded U.S. News & World Report’s Best Nursing Homes for Short-Term Rehabilitation.

(503) 244-1107

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Overall rating Info Official CMS rating based on health inspections, staffing and quality measures.
3/5
Oregon average: 3.0/5
Health Inspection Info Official CMS rating based on deficiencies found during state health inspections.
3/5
Oregon average: 2.8/5
Staffing Info Official CMS rating based on nurse staffing hours per resident per day.
4/5
Oregon average: 3.7/5
Quality Measures Info Official CMS rating based on clinical outcomes for residents.
4/5
Oregon average: 3.4/5

Nursing care per resident

Info Average daily nursing hours per resident (adjusted for acuity). Higher values indicate more nursing time per resident.
5h 15m per day

This home provides 0% more nursing time per resident than the Oregon average.

Oregon average: 5h 15m per day

Staffing hours breakdown

Info Hours of care per resident per day, broken down by staff type. Data from CMS Medicare.
Staff type Facility State avg National avg
Registered Nurse (RN) Info Registered nurse hours per resident per day. 16m per day 26m per day 29m per day

Capacity and availability

Medium-capacity home

Offers a balance of services and community atmosphere.

Total beds 180

This home usually has availability

Lower occupancy suggests more openings may be available.

Lower demand than the Oregon average
Occupancy rate 50%
Residents per day (avg) 91
Occupancy rate
50%
Residents per day (avg)
91

Who this home usually serves

TYPE OF STAY

Mix of rehab and long-term care

This home supports both short-term rehab and long-term care, with residents staying for a wide range of durations.

Breakdown by payment type

Medicare

33% of new residents, usually for short-term rehab.

Typical stay 21 days

Private pay

53% of new residents, often for short stays.

Typical stay 1 - 2 months

Medicaid

14% of new residents, often for long-term daily care.

Typical stay 7 - 8 months

Finances and operations

Privately-owned community
Operated by a partnership between two or more business owners.
Home revenue
$19.2M
Operating loss
-$552.4K
Privately-owned community Operated by a partnership between two or more business owners.
Home revenue
$19,158,476.00
Operating loss
$-552,397.00
Payroll costs Info The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$7.0M
36.3% of revenue
Other operating costs Info All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$12.8M
Total costs $19.7M

What does this home offer?

Housing options icon
Housing options icon

Housing Options: 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Dining services icon
Dining services icon

Dining Services

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Health Programs icon

Health Programs

Types of Care at West Hills Health & Rehabilitation Center

Nursing Home Respite Care Hospice Care
Contact West Hills Health & Rehabilitation Center

Health Inspection History

Inspections
Total health inspections 5

Oregon average 5.1


Last Health inspection on Apr 2025

Total health citations 26
Citations per inspection
5.2

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

16 of 26 citations resulted from standard inspections; 5 of 26 resulted from complaint investigations; and 5 of 26 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 3 years)
Critical Health citations More info 0
100% better than Oregon average

Oregon average: 0.5


Serious Health citations More info 1
17% better than Oregon average

Oregon average: 1.2

0 critical citations More info Oregon average: 0.5

1 serious citation More info Oregon average: 1.2

25 moderate citations More info Oregon average: 32.1

0 minor citations More info Oregon average: 0.2
Citations history (last 3 years)
Nutrition moderate citation Apr 25, 2025
Corrected

Resident Rights moderate citation Apr 25, 2025
Corrected

Resident Rights moderate citation Apr 25, 2025
Corrected

Pharmacy moderate citation Dec 11, 2024
Corrected

Compare Nursing Homes around Multnomah County

The information below is reported by the Oregon Department of Human Services, Aging and People with Disabilities.
Bend Transitional Care
SNF

Nursing Home 24/7 care needed

AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

N

Nursing

RC

Respite Care

Bend (Mountain View)
60
70
FLEMMING, STANLEY
85.1%
$15,846,572.00
$4,181,209.00
26.4%
56
5/5
4.4580
5/5
4/5
4/5
-
11
-
+68%
-15%
+29%
1 Bed
Avamere Rehabilitation of Beaverton
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Beaverton (Vose)
104
68
NAIR FACILITY HOLDINGS LLC
73.0%
$17,640,637.00
$6,048,528.00
34.3%
72
5/5
5.2117
4/5
5/5
3/5
1
18
1
-26%
-1%
+11%
1 Bed
West Hills Health & Rehabilitation Center
HC

Hospice Care

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Portland (Southwest Portland)
180
29
WEST HILLS CONVALESCENT CENTER LIMITED PARTNERSHIP
50.0%
$19,034,593.00
$6,952,403.00
36.5%
91.20
3/5
5.2422
3/5
4/5
4/5
1
26
1
-14%
0%
-24%
1 Bed
Bayberry Commons
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

MC

Memory Care Specialized care for those with Memory Loss, Alzheimer's, or dementia, ensuring safety and support.

RC

Respite Care

Springfield
14
56
DAVID RYAN FAMILY ASSOCIATES LLC
85.2%
$13,670,459.00
$5,771,859.00
42.2%
97.00
1/5
4.0372
2/5
4/5
1/5
3
-
-
-
-23%
+30%
1 Bed
Avamere Health Services of Rogue Valley
AL

Assisted Living For seniors needing help with daily tasks but not full-time nursing.

SNF

Nursing Homes 24/7 care needed

RC

Respite Care

Medford
91
84
ARISO LLC
57.7%
$11,998,750.00
$4,460,869.00
37.2%
65.30
1/5
4.3586
1/5
4/5
4/5
1
51
-
-8%
-17%
-12%
1 Bed

Places of interest near West Hills Health & Rehabilitation Center

Address 6.7 miles from city center

Address 5701 SW Multnomah Blvd, Portland, OR 97219

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Staffing Data

Source: CMS Payroll-Based Journal (Q2 2025)

289
Total Staff
127
Employees
162
Contractors
47,772
Total Hours (Quarter)
62
Avg Staff/Day
8.5
Avg Shift (hrs)
Nursing Staff Breakdown
Role Count Avg Shift (hrs) Uses Contractors?
Registered Nurse229.9 Yes
Licensed Practical Nurse4910.1 Yes
Certified Nursing Assistant1648.5 Yes
Staff by Category
Administration
2 staff
6.6hs shift avg
Nursing Staff
247 staff
9hs shift avg
Physicians & Practitioners
5 staff
8.5hs shift avg
Therapy Services
26 staff
5.4hs shift avg
Activities & Recreation
1 staff
5.8hs shift avg
Social Services
1 staff
3.9hs shift avg
Dietary Services
4 staff
7.2hs shift avg
Other Services
3 staff
8.2hs shift avg
Contractor Analysis
13%
of total hours from contractors
6,208 contractor hours this quarter
Certified Nursing Assistant: 93 Licensed Practical Nurse: 25 Registered Nurse: 13 Physical Therapy Assistant: 7 Medication Aide/Technician: 2 Physical Therapy Aide: 1 Respiratory Therapy Technician: 13 Occupational Therapy Aide: 3 Therapeutic Recreation Specialist: 1 Qualified Social Worker: 1 Speech Language Pathologist: 2 Medical Director: 1
Role Employees Contractors Total Staff Total Hours Days Worked % of Days Avg Shift (hrs)
Certified Nursing Assistant719316423,95091100%8.5
Licensed Practical Nurse2425499,28491100%10.1
Medication Aide/Technician92113,35991100%9.9
Registered Nurse913222,4269099%9.9
Clinical Nurse Specialist4041,7738593%8.7
Mental Health Service Worker2021,0146571%8.3
Respiratory Therapy Technician013138538290%5.7
Physical Therapy Assistant0777647481%5.7
Other Dietary Services Staff3037607987%6.8
Dental Services Staff1014946167%8.1
Administrator1014886167%8
Dietitian1014886167%8
RN Director of Nursing1014696066%7.8
Physical Therapy Aide0114546167%7.4
Nurse Practitioner1014325459%8
Qualified Social Worker0112546571%3.9
Therapeutic Recreation Specialist0111913336%5.8
Occupational Therapy Aide0331816066%2.4
Speech Language Pathologist0221242325%5.4
Medical Director011161516%1.1

Facility Characteristics

Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)

Total census
93 residents
Residents by payment source
Medicare
4 residents (4.3%)
Medicaid
49 residents (52.7%)
Private pay or other
40 residents (43%)
Programs & Services
Residents' Group

Residents meet regularly to discuss policies, care quality, and activities

Family Member Group

Family members meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Family Council

Organized group of family members that meets regularly to discuss facility policies, resident care, and activities.

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

High-risk clinical events score Info A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline. 7.9
25% better than Oregon average

Oregon average: 10.5

Functional decline score Info A composite score based on activities of daily living decline, walking ability decline, and incontinence. 16.1
23% better than Oregon average

Oregon average: 21.1

Long-stay resident measures
Above average Oregon avg: 3.6 Info CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Need for Help with Daily Activities Increased Info Percent of long-stay residents whose need for help with daily activities has increased 8.2%
50% better than Oregon average

Oregon average: 16.3%

Walking Ability Worsened Info Percent of long-stay residents whose ability to move independently worsened 18.2%
27% better than Oregon average

Oregon average: 24.9%

Low Risk Residents with Bowel/Bladder Incontinence Info Percent of low risk long-stay residents who lose control of their bowels or bladder 22.0%
In line with Oregon average

Oregon average: 22.6%

Falls with Major Injury Info Percent of long-stay residents experiencing one or more falls with major injury 1.2%
49% better than Oregon average

Oregon average: 2.4%

High Risk Residents with Pressure Ulcers Info Percent of long-stay high risk residents with pressure ulcers 2.7%
62% better than Oregon average

Oregon average: 6.9%

Urinary Tract Infection Info Percent of long-stay residents with a urinary tract infection 0.8%
60% better than Oregon average

Oregon average: 2.1%

Lost Too Much Weight Info Percent of long-stay residents who lose too much weight 9.0%
72% worse than Oregon average

Oregon average: 5.3%

Depressive Symptoms Info Percent of long-stay residents who have depressive symptoms 4.4%
5% better than Oregon average

Oregon average: 4.6%

Antipsychotic Use Info Percent of long-stay residents who received an antipsychotic medication 19.5%
47% worse than Oregon average

Oregon average: 13.2%

Pneumococcal Vaccine Info Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine 100.0%
In line with Oregon average

Oregon average: 95.7%

Influenza Vaccine Info Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine 91.0%
In line with Oregon average

Oregon average: 95.2%

Short-stay resident measures
Above average Oregon avg: 3.5 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Pneumococcal Vaccine Info Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine 91.8%
6% better than Oregon average

Oregon average: 86.2%

Antipsychotic medication increase Info Percent of short-stay residents who newly received an antipsychotic medication 2.1%
13% worse than Oregon average

Oregon average: 1.8%

Influenza Vaccine Info Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine 93.1%
15% better than Oregon average

Oregon average: 81.2%

Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.0%
In line with Oregon average

Oregon average: 21.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.8%
28% better than Oregon average

Oregon average: 15.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Oregon average

Oregon average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 52.2%
In line with Oregon average

Oregon average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 66.6%
32% better than Oregon average

Oregon average: 50.6%

Penalties and fines

Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.

Source: CMS Penalties Database (Data as of Jan 2026)

Total fines amount $13K
79% lower than Oregon average

Oregon average: $60K

Number of fines 1
41% fewer fines than Oregon average

Oregon average: 1.7

Payment Denials Info Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed. 0
100% fewer payment denials than Oregon average

Oregon average: 0.1

Fines amount comparison
Fines amount comparison
This facility $13K
Oregon average $60K
Penalty History

Penalties are imposed by CMS for violations of federal nursing home regulations.

Civil Money Penalty Info Fines imposed for noncompliance, which can be assessed per day or per instance of violation. Dec 18, 2023
$13K

Last updated: Jan 2026

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Financial Aid for Oregon Seniors

Get financial aid guidance

Oregon Project Independence (OPI)

OPI

Age 60+, Oregon resident, at risk of nursing home but not Medicaid-eligible.

~$2,000/month (individual, varies).

$5,000 (individual).

Cost-sharing required; rural/urban balance.

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled, Oregon resident, Medicaid-eligible, nursing home-level care need.

~$2,829/month (300% FBR, individual).

$2,000 (individual), $3,000 (couple).

High demand in urban areas (e.g., Portland).

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+, OR resident (specific counties), NFLOC, safe with PACE support.

~$2,829/month (Medicaid-eligible); private pay option available.

$2,000 (individual), $3,000 (couple) for Medicaid enrollees.

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled, OR resident, Medicare Part A/B.

~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.

$9,430 (individual), $14,130 (couple).

Three tiers; includes Extra Help for Part D; no waitlist.

Low-Income Home Energy Assistance Program (LIHEAP)

Oregon LIHEAP

Age 60+ prioritized, OR resident, low-income household.

~$3,970/month (individual, 185% FPL).

Not assessed; income-focused.

Covers gas, electric, oil; emergency aid via Oregon Energy Fund (OEF).

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).

No strict cap; prioritizes low-income (~$24,980/year).

Not assessed; need-based.

15 regions; rural priority; includes grandparent caregivers.

Senior Community Service Employment Program (SCSEP)

Oregon SCSEP

Age 55+, unemployed, low-income, OR resident.

~$1,983/month (125% FPL).

Not specified; income-focused.

Priority for veterans, rural residents; Easterseals/AARP partnership.

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse, OR resident, wartime service, need for ADL help (A&A) or homebound.

Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.

~$155,356 (net worth limit).

High veteran demand; Oregon Veterans’ Homes option.

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+, OR resident, homeowner 5+ years, low-income.

~$58,000/year (household, adjusted annually).

Home value < county median; equity > 15%.

Deferred taxes accrue 6% interest; repaid upon sale/death.

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+, OR resident (or spouse of any age); no income limit.

None; donations encouraged.

Not assessed.

Includes Meals on Wheels; prioritizes homebound/low-income.