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West Hills Health & Rehabilitation Center
Nursing Home, Hospice Care & Respite Care · Portland, OR
Outdoor view of the facility entrance with autumn trees Interior view of a rehabilitation therapy room Elegant dining room with neatly set tables and decorative flowers Bright lobby area with seating and a piano Cozy common area with seating and aquarium Cozy resident room with bed and armchair

West Hills Health & Rehabilitation Center

Nursing Home, Hospice Care & Respite Care · Portland, OR
5701 Sw Multnomah Blvd, Portland, OR 97219 View map Calculator: See prices in your area
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Overview of West Hills Health & Rehabilitation Center

Live to your potential with Westhills Skilled Nursing & Rehabilitation, an esteemed community in Portland, OR, that offers rehabilitation, long-term care, respite care, and hospice care. Utilizing an award-winning care program, residents here experience the highest quality of care and support tailored to their needs and preferences. The community has been providing exceptional care since 1970, promoting a nurturing environment where residents feel at ease.

Here, residents are empowered to live actively with a jam-packed calendar of engaging activities and exciting events. Mealtimes are also something to anticipate, with delicious and healthy meals that cater to residents’ nutritional needs and preferences. The community strives to enhance residents’ living experiences, allowing them to jump back to their lives without worries and create more meaningful moments in their golden years. Proving its exceptional care, the community was awarded U.S. News & World Report’s Best Nursing Homes for Short-Term Rehabilitation.

Facility Direct Line (503) 244-1107
Facility Direct Line (503) 244-1107

Staffing hours Info Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Oregon averages

Staff type
Hours / day / resident
vs state avg
Registered Nurse (RN) Info RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
31m
−24% State avg: 41m per day · National avg: 41m per day
LPN / LVN Info Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
1h 14m
+37% State avg: 54m per day · National avg: 52m per day
Nurse Aide Info Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
3h 20m
Avg State avg: 3h 22m per day · National avg: 2h 21m per day
Weekend Total Nursing Info Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
4h 30m
+3% State avg: 4h 23m per day · National avg: 3h 26m per day
Physical Therapist Info Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
4m
−20% State avg: 5m per day · National avg: 4m per day
Weekend RN Info Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
16m
−38% State avg: 26m per day · National avg: 29m per day

3 of 6 metrics below state avg

Standout metric: LPN / LVN is +37% above Oregon average

By The Numbers

Community insights.

Bed count Info A large-scale community that may provide a wide range of amenities, services, and structured programs. 180 Rank #4 / 350Bed count — State benchmarkedThis home is ranked 4th out of 350 homes we track in Oregon for bed count. Shows this facility's certified or reported bed count compared to other Oregon facilities. Larger communities may offer more amenities, programs, and on-site services for residents and families.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking. 180-bed community

Medium-capacity home · Offers a balance of services and community atmosphere.

Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #386 / 462Walk Score — State benchmarkedThis home is ranked 386th out of 462 homes we track in Oregon for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Oregon facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Oregon that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
29 / 100

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Quality of care over time

These measures show how residents usually do over time at this home, based on health outcomes and preventive care.

Short-stay resident measures
Above average Oregon avg: 3.2 Info CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Re-hospitalized after SNF stay Info Percentage of short-stay residents who were re-hospitalized after their nursing home admission. 22.0%
In line with Oregon average

Oregon average: 21.6%

Emergency department visits Info Percentage of short-stay residents who had an outpatient emergency department visit. 10.8%
28% better than Oregon average

Oregon average: 15.1%

Falls with major injury Info Percentage of SNF residents who experience falls with major injury during their stay. 0.0%
100% better than Oregon average

Oregon average: 0.8%

Ability to care for self at discharge Info Percentage of residents at or above expected ability to care for themselves at discharge. 52.2%
In line with Oregon average

Oregon average: 53.7%

Successful return to home or community Info Rate of successful return to home or community from a skilled nursing facility. 66.6%
32% better than Oregon average

Oregon average: 50.6%

Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.

What does this home offer?

Pets allowed icon
Pets allowed icon

No pets allowed

Housing options icon
Housing options icon

Housing Options: 1 Bed

Building type icon
Building type icon

Building Type: Single-story

Beauty services icon
Beauty services icon

Beauty Services

Housekeeping icon
Housekeeping icon

Housekeeping Services

Health Programs icon

Health Programs

Places of interest near West Hills Health & Rehabilitation Center

Address 4.3 miles from city center Info Estimated distance in miles from Portland's city center to West Hills Health & Rehabilitation Center's address, calculated via Google Maps.

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Compare Nursing Homes around Multnomah County

Info below is compiled from CMS reports & the OR Dept. of Human Services (ODHS), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. HOS (Hospice Care): Comfort-focused care for those with a terminal illness, prioritizing quality of life over treatment. PC (Palliative Care): Comfort-focused care for serious illness at any stage, including alongside curative treatment.
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Oregon average is: 49.5% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
Glisan Post Acute ★ ★ ☆ ☆ ☆
NH
HOS
PC
SNF
Portland (Hazelwood)
100
Facility 100
OR AVG 67
Rank #48 / 350
78.0%
Facility 78.0%
OR AVG 74.7%
Rank #32 / 69
+4%
6.31
Facility 6.31
OR AVG 5.24
Rank #6 / 79
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ☆ -34%+20%
$13.0k
Facility $13.0k
OR AVG $62.3k
Rank #50 / 84
39
Facility 39
OR AVG 34.0
Rank #47 / 78
4.3
Facility 4.3
OR AVG 6.9
Rank #18 / 78
678-
80
Facility 80
OR AVG 56
Rank #87 / 462
Glisan Snf Healthcare, LLC
$13.2MFiscal year ending 12/2023
Facility $13.2MFiscal year ending 12/2023
OR AVG $11.5M
Rank #18 / 64
$6.5MFiscal year ending 12/2023
Facility $6.5MFiscal year ending 12/2023
OR AVG $5.7M
Rank #18 / 64
49.1%Fiscal year ending 12/2023
Facility 49.1%Fiscal year ending 12/2023
OR AVG 49.5%
Rank #29 / 64
385136
Secora Rehabilitation of Cascadia ★ ★ ☆ ☆ ☆
NH
SNF
Portland (Lents)
53
Facility 53
OR AVG 67
Rank #215 / 350
91.3%
Facility 91.3%
OR AVG 74.7%
Rank #10 / 69
+22%
4.93
Facility 4.93
OR AVG 5.24
Rank #59 / 79
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ☆ ☆ -5%-6%
$0
Facility $0
OR AVG $62.3k
Rank #1 / 84
47
Facility 47
OR AVG 34.0
Rank #58 / 78
7.8
Facility 7.8
OR AVG 6.9
Rank #53 / 78
-48-
62
Facility 62
OR AVG 56
Rank #201 / 462
-
$10.1MFiscal year ending 12/2023
Facility $10.1MFiscal year ending 12/2023
OR AVG $11.5M
Rank #34 / 64
$3.8MFiscal year ending 12/2023
Facility $3.8MFiscal year ending 12/2023
OR AVG $5.7M
Rank #51 / 64
38%Fiscal year ending 12/2023
Facility 38%Fiscal year ending 12/2023
OR AVG 49.5%
Rank #64 / 64
385264
Friendship Health Center ★ ☆ ☆ ☆ ☆
NH
Multnomah County (Reed)
100
Facility 100
OR AVG 67
Rank #48 / 350
55.6%
Facility 55.6%
OR AVG 74.7%
Rank #59 / 69
-26%
0.93
Facility 0.93
OR AVG 5.24
Rank #79 / 79
 ★ ☆ ☆ ☆ ☆ ★ ☆ ☆ ☆ ☆ ★ ★ ☆ ☆ ☆ +97%-82%
$103.6k
Facility $103.6k
OR AVG $62.3k
Rank #78 / 84
58
Facility 58
OR AVG 34.0
Rank #71 / 78
8.3
Facility 8.3
OR AVG 6.9
Rank #56 / 78
356-
74
Facility 74
OR AVG 56
Rank #127 / 462
Jeff Blades
$16.9MFiscal year ending 02/2024
Facility $16.9MFiscal year ending 02/2024
OR AVG $11.5M
Rank #9 / 64
$9.3MFiscal year ending 02/2024
Facility $9.3MFiscal year ending 02/2024
OR AVG $5.7M
Rank #6 / 64
55.1%Fiscal year ending 02/2024
Facility 55.1%Fiscal year ending 02/2024
OR AVG 49.5%
Rank #7 / 64
385121
Nursing Home Explorer

Financial Assistance for
Nursing Home in Oregon

West Hills Health & Rehabilitation Center is located in Portland, Oregon.
Here are the financial assistance programs available to residents in Oregon.

Get Financial aid guidance

Oregon Project Independence (OPI)

OPI

Age 60+
General Oregon resident, at risk of nursing home but not Medicaid-eligible.
Income Limits ~$2,000/month individual, varies
Asset Limits $5,000 individual
OR

Cost-sharing required; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Oregon Medicaid Community-Based Care

OR Medicaid CBC

Age 65+ or disabled
General Oregon resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple).
OR

High demand in urban areas (e.g., Portland).

Benefits
Personal care (5-7 hours/day) Respite (240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Program of All-Inclusive Care for the Elderly (PACE)

Oregon PACE (e.g., Providence ElderPlace)

Age 55+
General OR resident (specific counties), NFLOC, safe with PACE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
OR

Available in 11 counties (e.g., Multnomah, Washington); Providence ElderPlace dominant provider.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Oregon Medicare Savings Program

Age 65+ or disabled
General OR resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
OR

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Oregon Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; OR resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; prioritizes low-income ~$24,980/year
Asset Limits Not assessed; need-based.
OR

15 regions; rural priority; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Training Supplies (~$500/year)

VA Aid and Attendance (A&A) and Housebound Benefits

Oregon VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General OR resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
OR

High veteran demand; Oregon Veterans’ Homes option.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Senior Property Tax Deferral Program

Oregon Property Tax Deferral for Disabled and Senior Citizens

Age 62+
General OR resident, homeowner 5+ years, low-income.
Income Limits (2025) ~$58,000/year household, adjusted annually
Asset Limits Home value < county median; equity > 15%.
OR

Deferred taxes accrue 6% interest; repaid upon sale/death.

Benefits
Tax deferral (~$1,000-$3,000/year avg., varies by county)

Elderly Nutrition Program (ENP)

Oregon Elderly Nutrition Program

Age 60+
General OR resident (or spouse of any age); no income limit.
Income Limits (2025) None; donations encouraged.
Asset Limits Not assessed.
OR

Includes Meals on Wheels; prioritizes homebound/low-income.

Benefits
Home-delivered or congregate meals (~$5-$7/meal value, 5 meals/week avg.)

Frequently Asked Questions about West Hills Health & Rehabilitation Center

What neighborhood is West Hills Health & Rehabilitation Center in?

West Hills Health & Rehabilitation Center is in the Southwest Portland neighborhood of Portland.

Is West Hills Health & Rehabilitation Center in a walkable area?

West Hills Health & Rehabilitation Center has a walk score of 29. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Are pets allowed at West Hills Health & Rehabilitation Center?

No, West Hills Health & Rehabilitation Center has a no-pet policy.

Are there photos of West Hills Health & Rehabilitation Center?

Yes — there are 6 photos of West Hills Health & Rehabilitation Center in the photo gallery on this page.

What is the address of West Hills Health & Rehabilitation Center?

West Hills Health & Rehabilitation Center is located at 5701 Sw Multnomah Blvd, Portland, OR 97219.

What is the phone number of West Hills Health & Rehabilitation Center?

(503) 244-1107 will put you in contact with the team at West Hills Health & Rehabilitation Center.

Is West Hills Health & Rehabilitation Center Medicare or Medicaid certified?

West Hills Health & Rehabilitation Center is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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