Occupancy rate
47%
31% lower than Indiana averageIndiana average: 68%
Mostly long-term care residents
Most residents stay for extended periods and receive ongoing daily care.
Westside Garden Plaza
Luxury Senior Living in Indianapolis
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Westside Garden Plaza
Luxury Senior Living in Indianapolis
CMS overall rating
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Overview of Westside Garden Plaza
Recognized as the Best Assisted Living and Best Independent Living from 2022-2023 by US News and World Report, Westside Garden Plaza is an esteemed senior living community set in the serene West Tenth Street, Indianapolis, IN, providing assisted living and independent living. Featuring beautifully crafted and spacious studio, one-bedroom, and two-bedroom residences, the community ensures seniors enjoy unmatched comfort and convenience. Ease your worries with a kind and compassionate team lending extra support around the clock.
A jam-packed calendar of engaging activities and enjoyable programs accompanies seniors as they try out new things and rediscover passions. Have the finest dining experience with healthy and delicious meals catering to dietary needs and preferences. Westside Garden Plaza is filled with serene spaces and incredible amenities, making it ideal for seniors to experience a glorious retirement.
Quality ratings
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Staffing hours breakdown
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
Total nursing care / resident
This home is ranked 104th out of 275 homes in Indiana.
Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
This home is ranked 104th out of 275 homes in Indiana.Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
3h 29m per day
vs Indiana avg
-2%
Capacity and availability
Medium-capacity home
Offers a balance of services and community atmosphere.
Total beds
150
Avg. Length of Stay
78 days
Who this home usually serves
Show admissions and discharges
TYPE OF STAY
Might be optimal for
Long-term daily care
Ongoing support needs
Breakdown by payment type
Medicare
27% of new residents, usually for short-term rehab.
Typical stay
27 days
Private pay
33% of new residents, often for short stays.
Typical stay
1 months
Medicaid
40% of new residents, often for long-term daily care.
Typical stay
4 - 5 months
Finances and operations
Governmental community
Operated by county authorities.
Home revenue
$14.1M
Surplus of revenue
$426.2K
Governmental community
Operated by county authorities.
Home revenue
$14.1M
Surplus of revenue
$426.2K
Payroll costs
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
$5.9M
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Other operating costs
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
$7.7M
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Total costs
$13.7M
150-bed community
A larger shared setting that may offer more common spaces and organized community services.
25 years in operation
A longer operating history, which may indicate experience navigating regulations and delivering ongoing care.
Walk Score: 10 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.
BBB Rating: A+ (Accredited)
An independent rating from the Better Business Bureau based on factors such as complaint history, transparency, and business practices.
How BBB ratings work
How BBB ratings work
About this community
Occupancy
31% lower than Indiana averageOccupied beds
71 / 150
Average residents
70 per day
Facility TypeAssisted Living / Residential Care Facility (rcf)
IssuanceJanuary 9, 2024
ExpirationAugust 31, 2025
License Number24-005616-1
Westside Garden Plaza is legally operated by Westside Limited Partnership, and administrated by Daniel Fink.
Profit StatusPROFIT
Residential
150 units
Total beds
150 units
Staffing
Key information about the people who lead and staff this community.
Director of NursingCRYSTAL ELSWICK
ContactMr. Kurt Blalock, COO
Fax(317) 273-1448
What does this home offer?
Pets Allowed: Yes, Pets Allowed
Room Sizes: 414 / 552 / 826 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Mid-rise
Transportation Services
Fitness and Recreation
Types of Care at Westside Garden Plaza
Assisted Living
Independent Living
Inspection History
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
Inspection Overview
Inspections are mandatory, regular evaluations conducted by state health departments or regulatory agencies. They ensure the community provides safe, compliant care, covering areas like resident health, staff and management.
10 total visits · Indiana avg: 19
Ranked 84th of 388 in Indiana
8
Inspections
Indiana avg: 13
38% below Indiana avg
8
Complaint Visits
Indiana avg: 8
0% below Indiana avg Ranked 218th of 367
3 formal complaints filed · avg: 5
Formal complaints can result in multiple visits
5
Visits with Citations
Indiana avg: 7
29% below Indiana avg
22
Citations Total
Indiana avg: 34
35% below Indiana avg Ranked 154th of 385
5
Visits without Citations
Indiana avg: 12
58% below Indiana avg
Show Inspection Reports
3 complaints
Formal expressions of dissatisfaction or concern made by residents, or their families regarding various aspects of the care, services, and environment provided.
Indiana average: 5 complaints
Latest inspection
Date
July 22, 2025
Complaint Investigation22 total citations
Citations indicate regulatory violations. A higher number implies the facility had several areas requiring improvement.
Indiana average: 34 citations
93 deficiencies
Deficiencies indicate regulatory issues. A higher number implies the facility had several areas requiring improvement.
Indiana average: 36 deficiencies
Inspection Report Summary for Westside Garden Plaza
The most recent inspection on March 7, 2025, found no deficiencies related to the complaint investigated. Earlier inspections showed a pattern of deficiencies primarily related to medication administration, staff training on dementia care, resident safety including bedrail use, and investigation/documentation of abuse allegations. Complaint investigations were mostly unsubstantiated or found no deficiencies, except for one substantiated complaint involving medication administration and self-medication safety issues. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility’s inspection history shows some improvement over time, with recent complaint investigations and follow-up visits indicating compliance.
Health Inspection History
Inspections
Total health inspections
11
Indiana average 6
Last Health inspection on Jul 2025
Total health citations
76
Indiana average 25
Citations per inspection
6.91
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
51 of 76 citations resulted from standard inspections; 22 of 76 resulted from complaint investigations; and 3 of 76 came from combined inspections (standard and complaint).
Breakdown of citation severity (last 3 years)
Critical Health citations
0
0
100% better than Indiana averageIndiana average: 0.2
Serious Health citations
1
1
67% worse than Indiana averageIndiana average: 0.6
0 critical citations
1 serious citation
75 moderate citations
0 minor citations
Citations history (last 3 years)
Infection Control moderate citation
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 22, 2025
Issues related to preventing and controlling infections, including hygiene practices and safety protocols.
Jul 22, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 22, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 22, 2025
Corrected
Quality of Care moderate citation
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 22, 2025
Issues related to how well residents receive appropriate treatment and support for their medical and daily care needs.
Jul 22, 2025
Corrected
Environmental moderate citation
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
May 21, 2025
Issues related to building safety, cleanliness, maintenance, and overall living conditions.
May 21, 2025
Corrected
Data sourced from CMS Health Deficiencies reports. Citation severity codes range from A (least serious) to L (most serious). Immediate Jeopardy (J-L) citations indicate situations where the facility's noncompliance has placed residents at risk of death or serious harm.
Compare Luxury Senior Living around Indianapolis The information below is reported by the Indiana Department of Health, Division of Long Term Care.
Filter by care type
| Altenheim Family-first Senior Living |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Indianapolis (Perry Township) | 191 | No | 24 | Studio / 1 Bed / 2 Bed | - | 73.2% | A- | - | - | - | 0 | 0 | 0 |
| Westside Garden Plaza |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Indianapolis (Chapel Hill / Ben Davis) | 132 | Yes | 10 | Studio / 1 Bed / 2 Bed | 25 | 47.3% | A+ | Daniel Fink | Westside Limited Partnership | Crystal Elswick | 10 | 3 | 93 |
| Oasis at 56th |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Indianapolis (Snacks / Guion Creek) | 124 | No | 60 | Studio / 1 Bed / 2 Bed | 8 | 68.5% | A+ | Brittany Weaver | Oasis At 56Th, Lp | Erica Broaders | 14 | 7 | 47 |
| Five Star Residences of Clearwater |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Indianapolis (Allisonville) | 81 | Yes | 55 | Studio / 1 Bed / 2 Bed | 1 | 75.3% | - | Shane Patterson | Fve Ec Llc | Shelliese Strode | 3 | 2 | 20 |
| Avalon Senior Living – Indianapolis |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
RC Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision. | Indianapolis (Galludet) | - | No | 11 | Studio / 1 Bed / 2 Bed | - | - | - | - | - | - | 0 | 0 | 0 |
Living Spaces & Floor Plans
Westside Garden Plaza Plan 2
Westside Garden Plaza Plan 3
Westside Garden Plaza Plan 1
Financial Assistance for
Luxury Senior Living in Indiana
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Places of interest near Westside Garden Plaza
9.3 miles from city center
Estimated distance in miles from Indianapolis's city center to Westside Garden Plaza's address, calculated via Google Maps.
— 6.49 miles to nearest hospital (Kindred Hospital Indianapolis)
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Staffing Data (Q2 2025)
This data corresponds to Q2 2025 and is based on CMS Payroll-Based Journal.
Total staff
129
Employees
122
Contractors
7
Staff to resident ratio
1.45:1
1449338% better than Indiana averageIndiana average ratio: 0.00:1
Avg staff/day
51
Average shift
7.9 hours
0% compared with Indiana averageIndiana average: 7.7 hours
Total staff hours (quarter)
36,497
Nursing staff breakdown
Registered Nurse
Manages medical care and health needs.
Total count
7
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.3 hoursNo contractors work on this role.
Licensed Practical Nurse
Assists with medical care and medications.
Total count
20
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hoursNo contractors work on this role.
Certified Nursing Assistant
Helps with daily care and mobility.
Total count
44
Average shift length
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hours
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Contractor staffing
Total hours from contractors
0.5%
191 contractor hours this quarter
Occupational Therapy Assistant: 5
Occupational Therapy Aide: 1
Medical Director: 1
Staff by category
| Certified Nursing Assistant | 44 | 0 | 44 | 12,942 | 91 | 100% | 7.6 |
| Licensed Practical Nurse | 20 | 0 | 20 | 5,872 | 91 | 100% | 8.6 |
| Medication Aide/Technician | 9 | 0 | 9 | 4,664 | 91 | 100% | 8.7 |
| Registered Nurse | 7 | 0 | 7 | 2,318 | 91 | 100% | 9.3 |
| Other Dietary Services Staff | 5 | 0 | 5 | 1,568 | 91 | 100% | 7.7 |
| Respiratory Therapy Technician | 9 | 0 | 9 | 1,558 | 75 | 82% | 6.2 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 1,065 | 65 | 71% | 8.3 |
| Qualified Social Worker | 3 | 0 | 3 | 901 | 66 | 73% | 7.6 |
| Speech Language Pathologist | 3 | 0 | 3 | 864 | 70 | 77% | 7.2 |
| RN Director of Nursing | 4 | 0 | 4 | 848 | 71 | 78% | 8.2 |
| Physical Therapy Aide | 3 | 0 | 3 | 811 | 74 | 81% | 6.5 |
| Dental Services Staff | 4 | 0 | 4 | 656 | 76 | 84% | 5.9 |
| Administrator | 2 | 0 | 2 | 552 | 65 | 71% | 8 |
| Nurse Practitioner | 1 | 0 | 1 | 520 | 65 | 71% | 8 |
| Physical Therapy Assistant | 2 | 0 | 2 | 484 | 59 | 65% | 6.6 |
| Dietitian | 1 | 0 | 1 | 413 | 57 | 63% | 7.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 270 | 36 | 40% | 7.5 |
| Occupational Therapy Aide | 0 | 1 | 1 | 134 | 26 | 29% | 5.2 |
| Occupational Therapy Assistant | 0 | 5 | 5 | 34 | 6 | 7% | 3.8 |
| Medical Director | 0 | 1 | 1 | 23 | 3 | 3% | 7.5 |
44 Certified Nursing Assistant
% of Days
100%
20 Licensed Practical Nurse
% of Days
100%
9 Medication Aide/Technician
% of Days
100%
7 Registered Nurse
% of Days
100%
5 Other Dietary Services Staff
% of Days
100%
9 Respiratory Therapy Technician
% of Days
82%
3 Clinical Nurse Specialist
% of Days
71%
3 Qualified Social Worker
% of Days
73%
3 Speech Language Pathologist
% of Days
77%
4 RN Director of Nursing
% of Days
78%
3 Physical Therapy Aide
% of Days
81%
4 Dental Services Staff
% of Days
84%
2 Administrator
% of Days
71%
1 Nurse Practitioner
% of Days
71%
2 Physical Therapy Assistant
% of Days
65%
1 Dietitian
% of Days
63%
2 Mental Health Service Worker
% of Days
40%
1 Occupational Therapy Aide
% of Days
29%
5 Occupational Therapy Assistant
% of Days
7%
1 Medical Director
% of Days
3%
Facility Characteristics
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
89
Medicare
5
5.6% of residents
Medicaid
62
69.7% of residents
Private pay or other
22
24.7% of residents
Programs & Services
Residents Group
Residents meet regularly to discuss policies, care quality, and activities
Active Resident Council
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Quality of care over time
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
High-risk clinical events score
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.4
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.4
5% worse than Indiana averageIndiana average: 8.0
Functional decline score
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.1
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
16.1
6% better than Indiana averageIndiana average: 17.1
Long-stay resident measures
Need for Help with Daily Activities Increased
Percent of long-stay residents whose need for help with daily activities has increased
7.8%
Percent of long-stay residents whose need for help with daily activities has increased
7.8%
35% better than Indiana averageIndiana average: 12.0%
Walking Ability Worsened
Percent of long-stay residents whose ability to move independently worsened
16.7%
Percent of long-stay residents whose ability to move independently worsened
16.7%
16% worse than Indiana averageIndiana average: 14.4%
Low Risk Residents with Bowel/Bladder Incontinence
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.8%
Percent of low risk long-stay residents who lose control of their bowels or bladder
23.8%
In line with Indiana averageIndiana average: 24.6%
Falls with Major Injury
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
Percent of long-stay residents experiencing one or more falls with major injury
3.8%
In line with Indiana averageIndiana average: 3.9%
High Risk Residents with Pressure Ulcers
Percent of long-stay high risk residents with pressure ulcers
3.0%
Percent of long-stay high risk residents with pressure ulcers
3.0%
31% better than Indiana averageIndiana average: 4.4%
Urinary Tract Infection
Percent of long-stay residents with a urinary tract infection
0.3%
Percent of long-stay residents with a urinary tract infection
0.3%
75% better than Indiana averageIndiana average: 1.2%
Lost Too Much Weight
Percent of long-stay residents who lose too much weight
10.9%
Percent of long-stay residents who lose too much weight
10.9%
92% worse than Indiana averageIndiana average: 5.7%
Depressive Symptoms
Percent of long-stay residents who have depressive symptoms
48.2%
Percent of long-stay residents who have depressive symptoms
48.2%
100% worse than Indiana averageIndiana average: 24.1%
Antipsychotic Use
Percent of long-stay residents who received an antipsychotic medication
10.0%
Percent of long-stay residents who received an antipsychotic medication
10.0%
19% better than Indiana averageIndiana average: 12.4%
Pneumococcal Vaccine
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
98.6%
5% better than Indiana averageIndiana average: 93.7%
Influenza Vaccine
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
99.0%
In line with Indiana averageIndiana average: 95.4%
Short-stay resident measures
Pneumococcal Vaccine
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.6%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
85.6%
5% better than Indiana averageIndiana average: 81.7%
Antipsychotic medication increase
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Indiana averageIndiana average: 1.4%
Influenza Vaccine
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.2%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.2%
18% better than Indiana averageIndiana average: 79.0%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
Financial Trends
Historical financial and operational data for Westside Garden Plaza based on CMS SNF Cost Reports.
Occupancy Rate
72.0%
↑ 8.4pp vs 2022
Net Income
$426.2K
↑ ~$124.2K vs 2022
Total Payroll
$7.0M
↑ ~$88.4K vs 2022
Profit Margin
3.0%
↑ 0.6pp vs 2022
Loading trend charts...
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