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White Birch Communities is a family-owned senior living community managed by Amanda Crider in Harrisonburg, Virginia, providing independent living, assisted living, and memory care services. With a 78-bed capacity in Shenandoah Valley, the community currently serves 48 residents, representing a 62% occupancy rate.
The community has undergone 7 state inspections, two of which were complaint-initiated. 85.7% of these visits resulted in violations, which is above the Virginia average of 64.3%, while the total deficiency count of 13 is well below the state average of 32, suggesting that while violations occur, the specific findings are typically limited in their scope. The most recent review on August 7, 2025, focused on medication management, specifically regarding incomplete documentation and the implementation of the written management plan, while previous inspections identified issues with fire and emergency evacuation plans, staff records, and certain aspects of resident care documentation. While some complaint investigations were partially substantiated and violation notices were issued, there are no records of fines or license suspensions.
Since it is family-owned and operated, the community focuses on a personal approach to senior care that sets it apart from larger corporate providers in the Virginia market. A community center, exercise room, beauty salon, chapel, and scheduled transportation for medical appointments are provided on-site, along with freshly-prepared meals, frequent activities, and planned events throughout the year. Clinical oversight is also provided across all care levels through nursing services, licensed nurses, certified nursing assistants, and 24-hour staffing. Additionally, the Alzheimer’s and memory care program offers a specialized environment for those who require cognitive support.
White Birch Communities is well-suited for families looking for a smaller, family-operated senior living option in the Harrisonburg area, especially those who prefer a campus that offers various care levels for long-term continuity. While it has a lower deficiency count, which makes it stand out among other options in the area, its regulatory history warrants attention, particularly its current medication management practices.
Lower than the Virginia average: 85.7%White Birch Communities is administrated by Mrs. Amanda Crider.
In Virginia, the Department of Social Services (for assisted living facilities) and the Department of Health (for nursing homes) perform the inspections required to maintain state and federal licensing.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Virginia state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 13 | 32 | This facility has 59% fewer total deficiencies than a typical Virginia assisted living residence (13 vs. VA avg 32).↓ 59% better |
|
Deficiencies per year
Average deficiencies per year since 2021.
| 2.6 | 6.4 | This facility has 59% fewer deficiencies per year than a typical Virginia assisted living residence (2.6 vs. VA avg 6.4).↓ 59% better |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 1.9 | 2.3 | This facility has 17% fewer deficiencies per inspection than a typical Virginia assisted living residence (1.9 vs. VA avg 2.3).↓ 17% better |
Inspections
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 7 | 14 | This facility has 50% fewer total inspections than a typical Virginia assisted living residence (7 vs. VA avg 14).↓ 50% better |
|
Inspections with violations
Inspections that uncovered at least one regulatory violation.
| 6 | 9 | This facility has 33% fewer inspections with violations than a typical Virginia assisted living residence (6 vs. VA avg 9).↓ 33% better |
|
Inspection violation rate
Percentage of inspections that resulted in at least one violation.
| 86% | 64% | This facility has 22 percentage points higher inspection violation rate than a typical Virginia assisted living residence (86% vs. VA avg 64%).↑ 22% worse |
Complaints & Investigations
| This Facility | VA Average | vs. VA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 7 | This facility has 71% fewer total complaints than a typical Virginia assisted living residence (2 vs. VA avg 7).↓ 71% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.4 | 1.4 | This facility has 71% fewer complaints per year than a typical Virginia assisted living residence (0.4 vs. VA avg 1.4).↓ 71% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
12.3 miles from city center
Estimated distance in miles from Rockingham's city center to White Birch Communities's address, calculated via Google Maps.
Add your location
White Birch Communities is located in ROCKINGHAM, Virginia.
Here are the financial assistance programs available to residents in Virginia.
The information below is reported by the Virginia Department of Social Services and Department of Health.
| Our Lady of the Valley |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Roanoke (Gainsboro) | 127
Facility
127
VA AVG
98
Rank
#82 / 371 | No |
68
Facility
68
VA AVG
44
Rank
#74 / 449 | - | Meagan Seale |
87.4%
Facility
87.4%
VA AVG
70.8%
Rank
#59 / 297 | A+ | 20 | 55%
Facility
55%
VA AVG
64.3%
Rank
#161 / 332 | 7
Facility
7
VA AVG
7
Rank
#229 / 332 | 58
Facility
58
VA AVG
32
Rank
#291 / 332 | 2.9
Facility
2.9
VA AVG
2.3
Rank
#259 / 332 |
| Sunrise of Fairfax |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Fairfax (Boulevard Estates) | 107
Facility
107
VA AVG
98
Rank
#125 / 371 | Yes |
61
Facility
61
VA AVG
44
Rank
#105 / 449 | Studio / Suite / 1 Bed / 2 Bed | Ms. Jordan Kay |
67.3%
Facility
67.3%
VA AVG
70.8%
Rank
#187 / 297 | A- | 16 | 56.3%
Facility
56.3%
VA AVG
64.3%
Rank
#166 / 332 | 7
Facility
7
VA AVG
7
Rank
#229 / 332 | 23
Facility
23
VA AVG
32
Rank
#206 / 332 | 1.4
Facility
1.4
VA AVG
2.3
Rank
#158 / 332 |
| Sunrise of Hunter Mill |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Oakton | 100
Facility
100
VA AVG
98
Rank
#145 / 371 | Yes |
70
Facility
70
VA AVG
44
Rank
#65 / 449 | - | Ms. Isha Subedi |
71.0%
Facility
71.0%
VA AVG
70.8%
Rank
#159 / 297 | A- | 9 | 88.9%
Facility
88.9%
VA AVG
64.3%
Rank
#302 / 332 | 1
Facility
1
VA AVG
7
Rank
#67 / 332 | 16
Facility
16
VA AVG
32
Rank
#173 / 332 | 1.8
Facility
1.8
VA AVG
2.3
Rank
#190 / 332 |
| Hickory Hill Retirement Community |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Burkeville | 80
Facility
80
VA AVG
98
Rank
#218 / 371 | No |
0
Facility
0
VA AVG
44
Rank
#438 / 449 | 1 Bed / 2 Bed | Ms. Laura D. Glasscock |
91.3%
Facility
91.3%
VA AVG
70.8%
Rank
#34 / 297 | - | 17 | 41.2%
Facility
41.2%
VA AVG
64.3%
Rank
#104 / 332 | 8
Facility
8
VA AVG
7
Rank
#252 / 332 | 26
Facility
26
VA AVG
32
Rank
#214 / 332 | 1.5
Facility
1.5
VA AVG
2.3
Rank
#166 / 332 |
| White Birch Communities |
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Rockingham | 78
Facility
78
VA AVG
98
Rank
#228 / 371 | No |
16
Facility
16
VA AVG
44
Rank
#374 / 449 | - | Mrs. Amanda Crider |
61.5%
Facility
61.5%
VA AVG
70.8%
Rank
#210 / 297 | - | 7 | 85.7%
Facility
85.7%
VA AVG
64.3%
Rank
#288 / 332 | 2
Facility
2
VA AVG
7
Rank
#110 / 332 | 13
Facility
13
VA AVG
32
Rank
#158 / 332 | 1.9
Facility
1.9
VA AVG
2.3
Rank
#198 / 332 |
White Birch Communities has a walk score of 16. Car-dependent. Most errands require a car, with limited nearby walkable options.
According to VA state health department records, White Birch Communities's license expires on September 30, 2025.
White Birch Communities's occupancy is 62%.
Mrs. Amanda Crider is the administrator of White Birch Communities.
White Birch Communities has 78 beds.
White Birch Communities has had 7 recently reported deficiencies.
Yes — there are 4 photos of White Birch Communities in the photo gallery on this page.
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