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Willow Valley Communities
Memory Care, Assisted Living, Continuing Care Retirement Communities (ccrc), Independent Living, Nursing Care, Nursing Home & Skilled Nursing · Willow Street, PA
Aerial view of landscaped outdoor area at sunset Outdoor pool view with the facility building in background Outdoor pool area with seating and building facade Outdoor seating area with a gazebo and greenery Aerial view of a scenic community with walking paths and water features Beautiful landscaping around a tranquil pond with fountain Interior view of a bowling alley with seating Aerial view of a serene community with water features Interior dining area with tables and seating Modern kitchen with wooden cabinets and bar stools Senior resident playing ping pong with a smile Resident smiling in a cozy common area

Willow Valley Communities

Memory Care, Assisted Living, Continuing Care Retirement Communities (ccrc), Independent Living, Nursing Care, Nursing Home & Skilled Nursing · Willow Street, PA
450 Willow Valley Lakes Dr, Willow Street, PA 17584 View map Calculator: See prices in your area
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Overview of Willow Valley Communities

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Willow Valley Communities represents an extraordinary blend of luxury and purposeful living. This expansive community offers a diverse spectrum of residential options, from elegant cottages to spacious apartments, providing a range of choices for independent living, assisted living, and skilled nursing care.

The community buzzes with a rich tapestry of social events, educational programs, and recreational activities tailored to various interests and passions. From art classes to live performances and community outings, residents are encouraged to lead fulfilling lives while forging meaningful connections with neighbors and staff.

Facility Direct Line (717) 464-6201
Facility Direct Line (717) 464-6201
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By The Numbers

Community insights.

Walk Score Info Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation. Rank #349 / 657Walk Score — State benchmarkedThis home is ranked 349th out of 657 homes we track in Pennsylvania for walk score. Shows how walkable this facility's neighborhood is compared to the average walk score across Pennsylvania facilities. Higher scores benefit residents, families, and staff.Communities with the same value for a metric share the same rank. Rankings cover every community we track in Pennsylvania that reports data for that category. Communities without available data are excluded, so the pool size varies from metric to metric.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
44 / 100

Therapy & Rehabilitation

2 services
Rehabilitation Services
Respite Care

Additional Policies & Features

Minimum Age55

Amenities & Lifestyle

Fitness Center
Spa
Dog Park
Aquatics Center
Cultural Center Programs
Specific ProgramsCulinary Options, Fitness, Clubs & Travel, Cultural Center, Supportive Living Communities
Touring HoursMon – Fri: 9:00 a.m. – 5:00 p.m.; Weekends & Holidays: By Appointment

Contact Willow Valley Communities

What does this home offer?

Pets allowed icon
Pets allowed icon

Pets Allowed

Managed by Glennda Hart

Vice President of Resident Services

Glennda Hart is Vice President of Resident Services at Willow Valley Communities, overseeing both the Manor and Lakes Campuses. She began her career at Willow Valley in 1985 and has held various leadership roles, including Personal Care Home Administrator and Senior Director of the Lakes Campus. Glennda brings extensive experience in supportive living and a deep commitment to the community’s well-being.

Places of interest near Willow Valley Communities

Address 0.4 miles from city center Info Estimated distance in miles from Willow Street's city center to Willow Valley Communities's address, calculated via Google Maps.

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Compare Memory Care around Lititz

Info below is compiled from CMS reports & the PA Depts. of Human Services & Health, senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.

The facility name. Click to view the full profile page on Assisted Living Magazine, including photos, services, and contact info.
CMS (Centers for Medicare & Medicaid Services, the federal agency that regulates nursing homes) Overall 5-star rating — a composite of Health Inspection, Staffing, and Quality Measures scores. 5 stars = top 10% nationally. 1 star = bottom 10%. The single most important number to start with when comparing facilities.
Care Types in This Table AL (Assisted Living): Housing with help for daily activities like bathing, dressing, and medication, without 24-hour skilled nursing. NH (Nursing Home): 24/7 skilled nursing care for residents with complex, ongoing medical needs. SNF (Skilled Nursing Facility): Round-the-clock nursing care, often for recovery after surgery, injury, or illness. MC (Memory Care): Secured, specialized care for people living with Alzheimer's or dementia. IL (Independent Living): Community living with dining, activities, and transportation for active seniors who need little personal care. HC (Home Care): Professional care delivered in the person's own home, from companionship to skilled nursing. CCRC( (Continuing Care Retirement Communities (CCRC)):
Neighborhood or city area where the facility is located. Proximity to family, hospitals, and green space matters for both quality of life and ease of visitation. Consider drive time and transit access when evaluating location.
Licensed bed capacity. Larger facilities (300+ beds) often have more specialized programs but can feel institutional. Smaller homes (under 150 beds) tend to deliver more personalized care. Compare with Avg Res/Day to understand how full the facility typically runs.
Percentage of licensed beds filled on an average day. Color indicates financial health: green (90%+) = operationally strong, typically profitable. Amber (80–89%) = stable but leaving revenue on the table. Orange (70–79%) = financial strain likely, may struggle with fixed costs. Red (<70%) = significant distress, closure or ownership change risk increases sharply.
This facility's occupancy rate compared to the statewide average for similar facilities. A positive number means above-average demand. Facilities running 5%+ above the state average are typically the most sought-after in their market — a strong proxy for reputation.
CMS-adjusted total nurse hours per resident per day (RN + LPN + CNA combined). The national average is approximately 3.5 hrs. Higher is better — more direct care time per resident. Below 3.0 is a red flag. CMS weights RN hours more heavily because RNs handle complex clinical decisions that CNAs cannot.
CMS Health Inspection star rating (1–5 stars), based on the 3 most recent annual state surveys plus any complaint investigations. This is the hardest rating to manipulate — it reflects real surveyor findings on-site. 5 stars = fewest deficiencies found. 1 star = most. It carries the heaviest weight in the Overall CMS rating.
CMS Staffing star rating (1–5 stars), based on daily nurse staffing hours submitted to CMS via verified payroll data. Compares RN, LPN, and CNA coverage relative to resident acuity level. 5 stars = well above expected staffing. Weekend staffing is evaluated separately, as that's where many facilities quietly reduce coverage.
CMS Quality Measures star rating (1–5 stars), based on 15 clinical outcome metrics including fall rates, pressure ulcers, antipsychotic drug use, and hospital readmissions. Captures actual resident health outcomes, not just compliance. High QM combined with low Health Inspection scores can indicate a facility with strong care but weak documentation practices.
Registered Nurse hours per resident/day compared to the statewide average. RNs are the highest-skilled nursing staff — they assess residents, manage medications, and respond to emergencies. A value of +50% means RN coverage is 50% above the state norm. Negative values are a concern for residents with complex or acute medical needs.
Total nursing staff hours (RN + LPN + CNA combined) per resident/day vs. the statewide average. A broader measure than RN vs State — it captures the entire care team. A facility can have high total staffing but low RN hours, meaning more aides and fewer nurses. Read both columns together for the full picture.
Total dollar amount of federal monetary fines (civil money penalties) issued by CMS in the past 3 years. Fines are only levied for serious violations — typically actual harm to residents, repeated uncorrected deficiencies, or systemic non-compliance. Even a single fine is noteworthy. Multiple fines strongly suggest a pattern, not isolated incidents.
Total health deficiency citations from the most recent standard inspection cycle. Minor citations (scope A–C) are common and often administrative in nature. Higher counts aren't always disqualifying, but should be read alongside Severe Citations to understand actual harm levels. Under 10 is strong for a large facility; 30+ warrants a closer look.
Average deficiency citations per CMS inspection (survey) in the reporting window — total citations divided by the number of inspections. Lower is better; compare alongside total Citations and Severe Citations for context.
Citations at CMS scope/severity level G or higher — G–I means actual harm occurred; J–L means residents were placed in immediate jeopardy. (D–F is potential for harm only). Examples include unaddressed falls, medication errors causing injury, neglect, or abuse.
Average number of residents in the building on any given day, derived from annual census data. Reflects true operating scale — a 400-bed facility running 200 residents/day operates very differently from one at 390. Higher resident counts generally mean more funded staffing hours.
Better Business Bureau rating (A+ to F). Reflects complaint history, business transparency, and how family disputes were resolved. A+ means no significant unresolved complaints. A blank (—) means the facility isn't BBB-accredited, which is common for healthcare providers and not necessarily a negative signal.
Walk Score® (0–100). Measures walkability of the surrounding area. 90–100 = Walker's Paradise. 70–89 = Very Walkable. 50–69 = Somewhat Walkable. Below 50 = Car-Dependent. Higher scores benefit family visitors, resident outings, and staff commuting.
The licensed owner or operator of record filed with CMS — the individual or organization legally accountable for the facility. Searching the operator name across other facilities can reveal chain or multi-site ownership, which matters: chain-operated homes tend to have more variable quality outcomes than independently run facilities.
What the home actually collects for resident care, after contractual allowances, bad debt and discounts — not gross billings. Taken from the latest complete annual cost report, so it is comparable across homes reporting the same period. Revenue alone doesn't indicate care quality, but it funds staffing and capital reinvestment. Pair with Payroll %. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Staff salaries plus wage-related benefits from the latest complete annual cost report. Contract and agency labour is counted separately, under other operating costs, so a home leaning on agency staff can show a low figure here. Payroll is the cost most directly tied to care quality — compare with Payroll % for full context. Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
Payroll as a share of NET PATIENT REVENUE (not gross revenue). Both figures come from the same cost-report year. A higher figure means more of each revenue dollar goes to staff pay. Read with the Staffing star rating to judge whether spend translates into coverage — and note that homes whose patient revenue covers only part of their operation can read implausibly high. The Pennsylvania average is: 69.2% Figures are from each facility's most recent complete fiscal year — hover a value for the exact year; a * marks homes that report an older period than most facilities.
CMS Certification Number: the unique federal identifier for this skilled nursing provider.
The Glen at Willow Valley ★ ★ ★ ★ ★
MC
NH
SNF
Lancaster
76
Facility 76
PA AVG 94
Rank #317 / 552
77.6%
Facility 77.6%
PA AVG 69.7%
Rank #182 / 494
+11%
5.66
Facility 5.66
PA AVG 4.15
Rank #16 / 181
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ -15%+37%
$0
Facility $0
PA AVG $61.2k
Rank #1 / 183
2
Facility 2
PA AVG 31.3
Rank #7 / 178
1.0
Facility 1.0
PA AVG 4.4
Rank #1 / 178
159-
6
Facility 6
PA AVG 47
Rank #628 / 657
Margaret Donegan
$62.0MFiscal year ending 12/2023
Facility $62.0MFiscal year ending 12/2023
PA AVG $18.8M
Rank #2 / 167
$61.3MFiscal year ending 12/2023
Facility $61.3MFiscal year ending 12/2023
PA AVG $11.4M
Rank #1 / 167
99%Fiscal year ending 12/2023
Facility 99%Fiscal year ending 12/2023
PA AVG 69.2%
Rank #16 / 167
395956
Homestead Village ★ ★ ★ ★ ★
MC
AL
CCRC(
IL
NH
SNF
Lancaster (Rohrerstown)
100
Facility 100
PA AVG 94
Rank #202 / 552
57.0%
Facility 57.0%
PA AVG 69.7%
Rank #377 / 494
-18%
5.47
Facility 5.47
PA AVG 4.15
Rank #18 / 181
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ☆ -23%+32%
$0
Facility $0
PA AVG $61.2k
Rank #1 / 183
7
Facility 7
PA AVG 31.3
Rank #42 / 178
3.5
Facility 3.5
PA AVG 4.4
Rank #84 / 178
-57-
16
Facility 16
PA AVG 47
Rank #558 / 657
Douglas Motter
$21.4MFiscal year ending 06/2024
Facility $21.4MFiscal year ending 06/2024
PA AVG $18.8M
Rank #51 / 167
$12.2MFiscal year ending 06/2024
Facility $12.2MFiscal year ending 06/2024
PA AVG $11.4M
Rank #52 / 167
57%Fiscal year ending 06/2024
Facility 57%Fiscal year ending 06/2024
PA AVG 69.2%
Rank #74 / 167
395720
Trillium Place ★ ★ ★ ★ ★
MC
IL
NH
SNF
Lancaster
85
Facility 85
PA AVG 94
Rank #267 / 552
76.5%
Facility 76.5%
PA AVG 69.7%
Rank #196 / 494
+10%
5.10
Facility 5.10
PA AVG 4.15
Rank #31 / 181
 ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ ★ -28%+23%
$0
Facility $0
PA AVG $61.2k
Rank #1 / 183
---65-
52
Facility 52
PA AVG 47
Rank #260 / 657
Robert Bomberger
$47.3MFiscal year ending 06/2024
Facility $47.3MFiscal year ending 06/2024
PA AVG $18.8M
Rank #3 / 167
$22.7MFiscal year ending 06/2024
Facility $22.7MFiscal year ending 06/2024
PA AVG $11.4M
Rank #7 / 167
47.9%Fiscal year ending 06/2024
Facility 47.9%Fiscal year ending 06/2024
PA AVG 69.2%
Rank #115 / 167
395559
Brethren Village – Village Manor ★ ★ ★ ☆ ☆
MC
AL
HC
IL
NH
SNF
Lititz
114
Facility 114
PA AVG 94
Rank #158 / 552
64.9%
Facility 64.9%
PA AVG 69.7%
Rank #305 / 494
-7%
5.40
Facility 5.40
PA AVG 4.15
Rank #21 / 181
 ★ ★ ☆ ☆ ☆ ★ ★ ★ ★ ☆ ★ ★ ★ ★ ★ -15%+30%
$0
Facility $0
PA AVG $61.2k
Rank #1 / 183
8
Facility 8
PA AVG 31.3
Rank #49 / 178
2.0
Facility 2.0
PA AVG 4.4
Rank #26 / 178
474-
91
Facility 91
PA AVG 47
Rank #28 / 657
Brethren Village
$46.4MFiscal year ending 06/2024
Facility $46.4MFiscal year ending 06/2024
PA AVG $18.8M
Rank #6 / 167
$20.3MFiscal year ending 06/2024
Facility $20.3MFiscal year ending 06/2024
PA AVG $11.4M
Rank #13 / 167
43.7%Fiscal year ending 06/2024
Facility 43.7%Fiscal year ending 06/2024
PA AVG 69.2%
Rank #137 / 167
395328
Nursing Home Explorer

Financial Assistance for
Memory Care in Pennsylvania

Willow Valley Communities is located in Willow Street, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.

Get Financial aid guidance

Community HealthChoices (CHC)

PA Medicaid CHC

Age 65+ or disabled
General Pennsylvania resident, Medicaid-eligible, nursing home-level care need.
Income Limits (2025) ~$2,829/month 300% FBR, individual
Asset Limits $2,000 (individual), $3,000 (couple) (excludes home, car).
PA

Managed care model; high urban demand (e.g., Philadelphia, Pittsburgh).

Benefits
Personal care (5-7 hours/day, e.g., bathing, dressing) Respite care (up to 240 hours/year) Adult day care ($70/day) Home modifications ($1,500 avg.)

Pennsylvania OPTIONS Program

PA OPTIONS

Age 60+
General Pennsylvania resident, at risk of nursing home placement.
Income Limits ~$2,000/month individual, varies by region
Asset Limits $8,000 individual
PA

Cost-sharing required above certain income; rural/urban balance.

Benefits
In-home care (3-5 hours/week) Respite (up to 10 days/year) Adult day care (~$70/day) Transportation (~5 trips/month)

Living Independence for the Elderly (LIFE)

Pennsylvania LIFE (PACE)

Age 55+
General PA resident (specific counties), NFLOC, safe with LIFE support.
Income Limits (2025) ~$2,829/month (Medicaid-eligible); private pay option available.
Asset Limits $2,000 (individual), $3,000 (couple) for Medicaid enrollees.
PA

16 providers in 25 counties (e.g., Allegheny, Luzerne); LIFE branding unique to PA.

Benefits
Personal care (5-7 hours/day) Medical care Meals Transportation Respite Therapies

Medicare Savings Program (MSP)

Pennsylvania Medicare Savings Program

Age 65+ or disabled
General PA resident, Medicare Part A/B.
Income Limits (2025) ~$2,510/month (QMB), ~$3,380/month (SLMB), ~$3,598/month (QI)—individual.
Asset Limits $9,430 (individual), $14,130 (couple).
PA

Three tiers; includes Extra Help for Part D; no waitlist.

Benefits
Covers Part B premiums ($174.70/month) Deductibles ($240/year) Copays (~20%)

Family Caregiver Support Program (FCSP)

Pennsylvania Family Caregiver Support Program

Age —
General Caregivers of 60+ needing care or 55+ caregivers of others; PA resident; functional needs (2+ ADLs).
Income Limits (2025) No strict cap; reimbursements up to $600/month if care recipient income < ~$2,322/month 185% FPL
Asset Limits Not assessed; need-based.
PA

High demand; includes grandparent caregivers.

Benefits
Respite (4-6 hours/week or 5 days/year) Adult day care ($60/day) Supplies (~$2,000/year) Caregiver training

VA Aid and Attendance (A&A) and Housebound Benefits

Pennsylvania VA Aid and Attendance/Housebound

Age 65+ or disabled veteran/spouse
General PA resident, wartime service, need for ADL help (A&A) or homebound.
Income Limits (2025) Net income < ~$1,984/month (veteran with dependent, A&A); pension offsets income.
Asset Limits ~$155,356 net worth limit
PA

High veteran population; supports rural/urban care needs.

Benefits
Cash (~$1,433-$2,642/month veteran, ~$951-$1,318 spouse) for care costs (e.g., in-home, assisted living)

Property Tax/Rent Rebate Program (PTRR)

Pennsylvania Property Tax/Rent Rebate Program

Age 65+
General PA resident, homeowner/renter (or widow/er 50+, disabled 18+).
Income Limits (2025) ~$45,000/year individual or couple, excludes half of Social Security
Asset Limits Not assessed; income-focused.
PA

Rebates up to $1,000; ~600,000 eligible annually.

Benefits
Rebates ($250-$1,000 based on income; e.g., $1,000 if income < $8,000)

Senior Farmers’ Market Nutrition Program (SFMNP)

Pennsylvania SFMNP

Age 60+
General PA resident, low-income.
Income Limits (2025) ~$2,322/month individual, 185% FPL
Asset Limits Not assessed.
PA

Vouchers (~$50/season) via 52 AAAs; serves ~200,000 annually.

Benefits
Vouchers (~$50/season) for fresh produce at approved markets

Frequently Asked Questions about Willow Valley Communities

Is Willow Valley Communities in a walkable area?

Willow Valley Communities has a walk score of 44. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.

Are pets allowed at Willow Valley Communities?

Yes, Willow Valley Communities allows residents to bring their pets.

Are there photos of Willow Valley Communities?

Yes — there are 12 photos of Willow Valley Communities in the photo gallery on this page.

What is the address of Willow Valley Communities?

Willow Valley Communities is located at 450 Willow Valley Lakes Dr, Willow Street, PA 17584.

What is the phone number of Willow Valley Communities?

(717) 464-6201 will put you in contact with the team at Willow Valley Communities.

Is Willow Valley Communities Medicare or Medicaid certified?

Willow Valley Communities is not currently listed as a CMS-certified provider of Medicare or Medicaid.

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