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The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
The Overall CMS Rating is scored from 1 to 5 stars and combines results from health inspections, staffing levels, and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Tucked away in Luzerne County, Clarks Summit, PA, Willowbrook Place is an astonishing senior living community that offers personal care, short-term care, and respite stays. Residents are provided compassionate care services 24/7 at the comfort of their spacious and comfortable accommodations. The community features an array of healthcare services that empower residents to lead a healthy life, including on-site lab work and physician care, PT/OT/Speech therapy, and access to primary care, podiatry, and psych.
Residents are guaranteed to stay active and live a high-spirited lifestyle with plenty of engaging and stimulating activities conducted on-site, including monthly family events, daily exercise program, movie nights, crafts, ice cream socials, massage, meditation, and monthly birthday celebrations. Home cooked meals, made from the freshest ingredients are available to ensure residents eat healthy and get the nourishment they need for the day. Moreover, a wide array of amenities make residents’ live much easier and convenient
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 182nd out of 203 homes in Pennsylvania. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 14m per day | ▼ 8% State avg: 3h 32m per day · National avg: 3h 25m per day |
Lower than the Pennsylvania average: 78.7%Willowbrook Place is legally operated by Clarks Summit Aid Ii Opco Llc.
In Pennsylvania, the Department of Human Services (for assisted living facilities) and the Department of Health (for nursing homes) conduct unannounced inspections to verify adherence to state regulations.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Pennsylvania state average. See the nursing homes benchmark below for the typical Pennsylvania score; higher is better.
Near the Pennsylvania average for nursing homes.
Pennsylvania nursing homes benchmark: C+ 77/100
Inspection score: 75 out of 100. Letter grade C. Near the Pennsylvania average for nursing homes.
A higher number of waivers may indicate the facility relies on staff who don't fully meet standard credential requirements. A lower number may suggest the facility meets staffing qualification standards without exemptions.
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Pennsylvania state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Citations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total citations
Formal regulatory issues recorded by inspectors across all inspection types.
| 68 | 63 | This facility has 8% more total citations than a typical Pennsylvania nursing home (68 vs. PA avg 63).↑ 8% worse |
|
Citations per year
Average citations per year since 2021.
| 13.6 | 12.6 | This facility has 8% more citations per year than a typical Pennsylvania nursing home (13.6 vs. PA avg 12.6).↑ 8% worse |
|
Citations per inspection
Average citations per inspection.
| 5.2 | 5.7 | This facility has 9% fewer citations per inspection than a typical Pennsylvania nursing home (5.2 vs. PA avg 5.7).↓ 9% better |
Inspections
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total inspections
Combined count of all routine and focused inspections. Excludes complaint investigations.
| 13 | 11 | This facility has 18% more total inspections than a typical Pennsylvania nursing home (13 vs. PA avg 11).↑ 18% worse |
|
Inspections with citations
Inspections that resulted in at least one regulatory citation.
| 11 | 8 | This facility has 38% more inspections with citations than a typical Pennsylvania nursing home (11 vs. PA avg 8).↑ 38% worse |
|
Inspection citation rate
Percentage of inspections that resulted in at least one citation.
| 85% | 73% | This facility has 12 percentage points higher inspection citation rate than a typical Pennsylvania nursing home (85% vs. PA avg 73%).↑ 12% worse |
Complaints & Investigations
| This Facility | PA Average | vs. PA Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 2 | 4 | This facility has 50% fewer total complaints than a typical Pennsylvania nursing home (2 vs. PA avg 4).↓ 50% better |
|
Complaints per year
Average complaints per year since 2021.
| 0.4 | 0.8 | This facility has 50% fewer complaints per year than a typical Pennsylvania nursing home (0.4 vs. PA avg 0.8).↓ 50% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
The most recent inspection on August 19, 2025, identified deficiencies related to incomplete annual medical evaluations and resident support plans, which the facility corrected with an accepted plan of correction. Earlier inspections showed a pattern of deficiencies involving medication management, smoking area compliance, food storage and labeling, fire drill documentation, and resident assessments. Complaint investigations included a resident fall resulting in death and staffing inadequacies, though substantiation status was not explicitly stated, and most complaints were unsubstantiated. Enforcement actions such as fines or license suspensions were not listed in the available reports. The facility has demonstrated ongoing efforts to address identified issues through submitted plans of correction and re-education, with some improvement noted in recent follow-up inspections.
Read the full inspection reports for this facility, including detailed findings and corrective actions.
Show Inspection ReportsPennsylvania average 6.7
Last Health inspection on Mar 2024
Pennsylvania average 31.3
Pennsylvania average 4.4
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
5 of 6 citations resulted from standard inspections; and 1 of 6 resulted from complaint investigations.
100% better than Pennsylvania averagePennsylvania average: 0.3
100% better than Pennsylvania averagePennsylvania average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
35% worse than Pennsylvania average
0% compared with Pennsylvania average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.3 hoursNo contractors work on this role.
Assists with medical care and medications.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.6 hoursNo contractors work on this role.
Helps with daily care and mobility.
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.5 hoursNo contractors work on this role.
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
4,310 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 79 | 0 | 79 | 25,694 | 92 | 100% | 7.5 |
| Licensed Practical Nurse | 38 | 0 | 38 | 11,220 | 92 | 100% | 7.6 |
| Clinical Nurse Specialist | 11 | 2 | 13 | 3,361 | 92 | 100% | 7.3 |
| Physical Therapy Aide | 0 | 3 | 3 | 1,300 | 74 | 80% | 7.7 |
| Other Dietary Services Staff | 4 | 0 | 4 | 1,078 | 84 | 91% | 8.2 |
| Respiratory Therapy Technician | 0 | 3 | 3 | 989 | 74 | 80% | 7.7 |
| Registered Nurse | 7 | 0 | 7 | 798 | 71 | 77% | 7.3 |
| Speech Language Pathologist | 0 | 3 | 3 | 767 | 66 | 72% | 7.2 |
| Mental Health Service Worker | 2 | 0 | 2 | 757 | 62 | 67% | 7.8 |
| Qualified Social Worker | 0 | 2 | 2 | 708 | 66 | 72% | 7.8 |
| Physical Therapy Assistant | 0 | 2 | 2 | 516 | 65 | 71% | 7.8 |
| Dietitian | 1 | 0 | 1 | 471 | 60 | 65% | 7.9 |
| Administrator | 1 | 0 | 1 | 470 | 59 | 64% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 462 | 61 | 66% | 7.6 |
| Nurse Practitioner | 1 | 0 | 1 | 427 | 56 | 61% | 7.6 |
| Occupational Therapist | 1 | 0 | 1 | 32 | 4 | 4% | 8 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
4.8
57% better than Pennsylvania averagePennsylvania average: 11.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
10.5
53% better than Pennsylvania averagePennsylvania average: 22.2
Percent of long-stay residents whose need for help with daily activities has increased
6.7%
65% better than Pennsylvania averagePennsylvania average: 19.0%
Percent of long-stay residents whose ability to move independently worsened
4.9%
77% better than Pennsylvania averagePennsylvania average: 21.1%
Percent of low risk long-stay residents who lose control of their bowels or bladder
20.0%
25% better than Pennsylvania averagePennsylvania average: 26.7%
Percent of long-stay residents experiencing one or more falls with major injury
2.8%
13% better than Pennsylvania averagePennsylvania average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
3.8%
32% better than Pennsylvania averagePennsylvania average: 5.5%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Pennsylvania averagePennsylvania average: 1.8%
Percent of long-stay residents who lose too much weight
5.7%
15% better than Pennsylvania averagePennsylvania average: 6.6%
Percent of long-stay residents who have depressive symptoms
19.0%
244% worse than Pennsylvania averagePennsylvania average: 5.5%
Percent of long-stay residents who received an antipsychotic medication
24.6%
44% worse than Pennsylvania averagePennsylvania average: 17.1%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
15% better than Pennsylvania averagePennsylvania average: 86.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
7% better than Pennsylvania averagePennsylvania average: 93.5%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
99.5%
45% better than Pennsylvania averagePennsylvania average: 68.8%
Percent of short-stay residents who newly received an antipsychotic medication
3.0%
96% worse than Pennsylvania averagePennsylvania average: 1.5%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.8%
37% better than Pennsylvania averagePennsylvania average: 68.7%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
41% of new residents, usually for short-term rehab.
40% of new residents, often for short stays.
19% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
136Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Willowbrook Place based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #145 / 205Payroll — State benchmarkedThis home is ranked 145th out of 205 homes in Pennsylvania. Shows total annual staff payroll benchmarked to the Pennsylvania average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Housing Options: Studio / 1 Bed
Building Type: 2-story
Transportation Services
Fitness and Recreation
Most residents typically stay for a few weeks or months before returning home or moving on.
35.7 miles from city center
Estimated distance in miles from Clarks Summit's city center to Willowbrook Place's address, calculated via Google Maps.
Add your location
Willowbrook Place is located in Clarks Summit, Pennsylvania.
Here are the financial assistance programs available to residents in Pennsylvania.
Willowbrook Place is in the Clarks Summit neighborhood of Clarks Summit.
The legal owner and operator of Willowbrook Place is Clarks Summit Aid Ii Opco Llc.
Willowbrook Place has a walk score of 45. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
According to PA state health department records, Willowbrook Place's license number is 226590.
According to PA state health department records, Willowbrook Place's license expires on January 8, 2027.
Willowbrook Place's occupancy is 53%.
Yes — see the floorplan options available at Willowbrook Place on this page.
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