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CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Managed by Henry County Memorial Hospital, Willows of Richmond is an 87-bed nursing home that provides a combination of short-term rehabilitation, long-term care, memory support, and respite care. The property relies on a mixed payer base where Medicaid represents 86.5% of overall operational revenue, while short-stay Medicare admissions account for 54% of incoming client volume. Financial records reflect notable business challenges, marked by a low 59% building occupancy rate that falls 16% short of the Indiana average, though the business maintained a positive 6.9% profit margin while routing 55.2% of its revenue back into employee payroll.
State regulatory databases document persistent environmental and clinical oversight issues alongside below-average everyday care hours. Total direct nursing time averages 3 hours and 3 minutes per resident daily, running 14% beneath the state baseline, with registered nurse hours trailing standard norms by 45%. Over a three-year tracking window, the property compiled 28 total deficiencies, featuring zero federal financial fines but multiple substantiated complaints.
A May 2025 health inspection flagged five specific compliance failures, including a lack of bedside fluids, a missing oxygen order, a missed medication allergy record, and dirty kitchen surfaces. Earlier state inspections documented structural sprinkler gaps, emergency exit door locking problems, and past cockroach infestations across the resident rooms and kitchen area. Clinical charts echo these structural strains, showing that long-stay resident depression, major injury falls, and physical functional decline all trend significantly worse than state averages, while short-term community discharge success tracks 28% below the state baseline.
Interested individuals evaluating area long-term Medicaid options or brief post-acute recovery stays can examine these public health records to weigh the facility’s day-to-day conditions. The official records display a low-occupancy care setting with thin nurse coverage, ongoing building sanitation workloads, and below-average physical rehabilitation scores.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 208th out of 287 homes in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 19m per day | ▼ 54% State avg: 40m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 56m per day | ▲ 22% State avg: 46m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 2m per day | ▼ 11% State avg: 2h 16m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 2h 33m per day | ▼ 21% State avg: 3h 14m per day · National avg: 3h 26m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 3m per day | ▼ 30% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 19m per day | ▼ 30% State avg: 27m per day · National avg: 28m per day |
Lower than the Indiana average: 68.1%Willows of Richmond is legally operated by Henry County Memorial Hospital, and administrated by Merry Goodwin.
Key information about the people who lead and staff this community.
In Indiana, the Department of Health, Division of Long Term Care is the primary regulatory body that performs onsite inspections and quality of care reviews for all licensed facilities.
A composite 0–100 score combining this facility's inspections, citations, complaints, and enforcement actions relative to the Indiana state average. The score below shows how many points this facility sits above or below the typical Indiana nursing home score (the benchmark); higher is better.
7 points below the Indiana average for nursing homes (83/100)
Rank #241 / 384 in Indiana Inspection Score — State benchmarked This home is ranked 241st out of 384 homes in Indiana. Shows this facility's inspection score compared to the Indiana average among 384 comparable communities in the ranking pool. Inspection score: 76 out of 100. Letter grade C. 7 points below the Indiana average for nursing homes (83/100)
This scorecard compares key inspection, citation, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.
Deficiencies
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total deficiencies
Formal regulatory issues recorded by inspectors across all inspection types.
| 49 | 36 | This facility has 36% more total deficiencies than a typical Indiana nursing home (49 vs. IN avg 36).↑ 36% worse Rank #239 / 386 Total deficiencies — State benchmarked This home is ranked 239th out of 386 homes in Indiana. Shows this facility's deficiencies compared to the Indiana average among 386 comparable communities in the ranking pool. |
|
Deficiencies per year
Average deficiencies per year since 2023.
| 16.3 | 12 | This facility has 36% more deficiencies per year than a typical Indiana nursing home (16.3 vs. IN avg 12).↑ 36% worse |
|
Deficiencies per inspection
Average deficiencies per inspection.
| 2.5 | 1.9 | This facility has 32% more deficiencies per inspection than a typical Indiana nursing home (2.5 vs. IN avg 1.9).↑ 32% worse Rank #303 / 386 Deficiencies per inspection — State benchmarked This home is ranked 303rd out of 386 homes in Indiana. Shows this facility's deficiencies per inspection compared to the Indiana average among 386 comparable communities in the ranking pool. |
Inspections
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total visits
Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.
| 20 | 19 | This facility has 5% more total visits than a typical Indiana nursing home (20 vs. IN avg 19).↑ 5% worse |
|
Inspections with deficiencies
Inspections that resulted in at least one regulatory deficiency.
| 9 | 7 | This facility has 29% more inspections with deficiencies than a typical Indiana nursing home (9 vs. IN avg 7).↑ 29% worse |
|
Inspection deficiency rate
Percentage of inspections that resulted in at least one deficiency.
| 45% | 37% | This facility has 8 percentage points higher inspection deficiency rate than a typical Indiana nursing home (45% vs. IN avg 37%).↑ 8% worse |
|
Inspections
Routine, scheduled inspections conducted by state regulators.
| 10 | 13 | This facility has 23% fewer inspections than a typical Indiana nursing home (10 vs. IN avg 13).↓ 23% better |
Complaints & Investigations
| This Facility | IN Average | vs. IN Avg |
|---|---|---|---|
|
Total complaints
Formal expressions of concern made by residents, families, or staff.
| 4 | 5 | This facility has 20% fewer total complaints than a typical Indiana nursing home (4 vs. IN avg 5).↓ 20% better Rank #140 / 352 Total complaints — State benchmarked This home is ranked 140th out of 352 homes in Indiana. Shows this facility's total complaints compared to the Indiana average among 352 comparable communities in the ranking pool. |
|
Complaints per year
Average complaints per year since 2023.
| 1.3 | 1.7 | This facility has 24% fewer complaints per year than a typical Indiana nursing home (1.3 vs. IN avg 1.7).↓ 24% better |
An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.
Indiana average 6
Last Health inspection on Oct 2025
Indiana average 25
Indiana average 4.12
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
14 of 21 citations resulted from standard inspections; and 7 of 21 resulted from complaint investigations.
100% better than Indiana averageIndiana average: 0.2
100% better than Indiana averageIndiana average: 0.6
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
1588135% more staff per resident than Indiana average
6% worse than Indiana average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
All 4 RN Staff are full-time employees. No contractors work on this role.
4
Average shift length. Calculated as total hours divided by days worked and average staff per day.
10 hoursAssists with medical care and medications.
All 10 LPN Staff are full-time employees. No contractors work on this role.
10
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.5 hoursHelps with daily care and mobility.
All 39 CNA Staff are full-time employees. No contractors work on this role.
39
Average shift length. Calculated as total hours divided by days worked and average staff per day.
6.8 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
402 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 39 | 0 | 39 | 10,172 | 92 | 100% | 6.8 |
| Licensed Practical Nurse | 10 | 0 | 10 | 4,697 | 92 | 100% | 9.5 |
| Other Dietary Services Staff | 3 | 0 | 3 | 1,426 | 92 | 100% | 7.3 |
| Medication Aide/Technician | 2 | 0 | 2 | 1,086 | 82 | 89% | 7.7 |
| Registered Nurse | 4 | 0 | 4 | 973 | 63 | 68% | 10 |
| Nurse Practitioner | 1 | 0 | 1 | 736 | 92 | 100% | 8 |
| Physical Therapy Aide | 5 | 0 | 5 | 720 | 70 | 76% | 4.3 |
| Mental Health Service Worker | 2 | 1 | 3 | 512 | 60 | 65% | 7.6 |
| Dietitian | 1 | 0 | 1 | 506 | 64 | 70% | 7.9 |
| Administrator | 1 | 0 | 1 | 488 | 61 | 66% | 8 |
| RN Director of Nursing | 1 | 0 | 1 | 486 | 63 | 68% | 7.7 |
| Respiratory Therapy Technician | 2 | 0 | 2 | 258 | 62 | 67% | 4 |
| Medical Director | 0 | 1 | 1 | 212 | 53 | 58% | 4 |
| Physical Therapy Assistant | 2 | 0 | 2 | 84 | 37 | 40% | 2.2 |
| Occupational Therapy Aide | 0 | 1 | 1 | 71 | 20 | 22% | 3.5 |
| Qualified Social Worker | 1 | 0 | 1 | 53 | 31 | 34% | 1.7 |
| Occupational Therapy Assistant | 0 | 1 | 1 | 44 | 9 | 10% | 4.9 |
| Speech Language Pathologist | 2 | 0 | 2 | 36 | 12 | 13% | 3 |
| Clinical Nurse Specialist | 1 | 0 | 1 | 10 | 2 | 2% | 5 |
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database
No penalties in the past 3 years
No civil money penalties or payment denials were reported in the last 3 years.
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
19.9
148% worse than Indiana averageIndiana average: 8.0
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
33.1
94% worse than Indiana averageIndiana average: 17.1
CMS star rating based on long-stay quality measure performance. 5 stars = significantly above average, 1 star = significantly below average.
Percent of long-stay residents whose need for help with daily activities has increased
40.6%
237% worse than Indiana averageIndiana average: 12.0%
Percent of long-stay residents whose ability to move independently worsened
38.8%
170% worse than Indiana averageIndiana average: 14.4%
Percent of low risk long-stay residents who lose control of their bowels or bladder
19.9%
19% better than Indiana averageIndiana average: 24.6%
Percent of long-stay residents experiencing one or more falls with major injury
8.2%
111% worse than Indiana averageIndiana average: 3.9%
Percent of long-stay high risk residents with pressure ulcers
4.9%
13% worse than Indiana averageIndiana average: 4.4%
Percent of long-stay residents with a urinary tract infection
0.0%
100% better than Indiana averageIndiana average: 1.2%
Percent of long-stay residents who lose too much weight
6.9%
21% worse than Indiana averageIndiana average: 5.7%
Percent of long-stay residents who have depressive symptoms
78.3%
225% worse than Indiana averageIndiana average: 24.1%
Percent of long-stay residents who received an antipsychotic medication
18.7%
50% worse than Indiana averageIndiana average: 12.4%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
7% better than Indiana averageIndiana average: 93.7%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
100.0%
5% better than Indiana averageIndiana average: 95.4%
Number of hospitalizations per 1,000 long-stay resident days.
2.17
36% worse than Indiana averageIndiana average: 1.60
Number of outpatient emergency department visits per 1,000 long-stay resident days.
1.00
32% better than Indiana averageIndiana average: 1.48
CMS star rating based on short-stay quality measure performance. 5 stars = much above average, 1 star = much below average.
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
100.0%
22% better than Indiana averageIndiana average: 81.7%
Percent of short-stay residents who newly received an antipsychotic medication
1.6%
17% worse than Indiana averageIndiana average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
93.0%
18% better than Indiana averageIndiana average: 79.0%
Percentage of short-stay residents who were re-hospitalized after their nursing home admission.
32.5%
45% worse than Indiana averageIndiana average: 22.4%
Percentage of short-stay residents who had an outpatient emergency department visit.
7.4%
30% better than Indiana averageIndiana average: 10.5%
Percentage of SNF residents who experience falls with major injury during their stay.
0.0%
100% better than Indiana averageIndiana average: 0.8%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
54% of new residents, usually for short-term rehab.
9% of new residents, often for short stays.
37% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
51Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for Willows of Richmond based on CMS SNF Cost Reports.
The portion of the home's budget spent on staff, including nurses, caregivers, and other employees who support care and operations.
Rank #263 / 290Payroll — State benchmarkedThis home is ranked 263rd out of 290 homes in Indiana. Shows total annual staff payroll benchmarked to the Indiana average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
All remaining costs needed to run the home, such as food, utilities, building maintenance, supplies and administrative expenses.
Most residents typically stay for a few weeks or months before returning home or moving on.
0.4 miles from city center
Estimated distance in miles from Richmond's city center to Willows of Richmond's address, calculated via Google Maps.
Add your location
Willows of Richmond is located in RICHMOND, Indiana.
Here are the financial assistance programs available to residents in Indiana.
The information below is reported by the Indiana Department of Health, Division of Long Term Care.
| Greenwood Village South |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Greenwood | 207
Facility
207
IN AVG
116
Rank
#27 / 437 | - | - | 4.16
Facility
4.16
IN AVG
3.44
Rank
#38 / 287 | -50% | +21% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 289 | 83
Facility
83
IN AVG
83
Rank
#151 / 384 | 6
Facility
6
IN AVG
25.0
Rank
#17 / 288 | 3.0
Facility
3.0
IN AVG
4.1
Rank
#82 / 288 | - | 38 | A+ |
50
Facility
50
IN AVG
37
Rank
#205 / 587 | Pamela Seegers | $35.6M
Facility
$35.6M
IN AVG
$10.7M
Rank
#3 / 290 | $17.6M
Facility
$17.6M
IN AVG
$4.2M
Rank
#2 / 290 | 49.4%
Facility
49.4%
IN AVG
42%
Rank
#145 / 290 | 155026 | ||||
| North River Health Campus |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Evansville (East Baseline Road) | 95
Facility
95
IN AVG
116
Rank
#269 / 437 |
50.5%
Facility
50.5%
IN AVG
69.4%
Rank
#344 / 433 | -27% | 3.66
Facility
3.66
IN AVG
3.44
Rank
#70 / 287 | +63% | +7% | $0
Facility
$0
IN AVG
$31.4k
Rank
#225 / 289 | 91
Facility
91
IN AVG
83
Rank
#71 / 384 | 10
Facility
10
IN AVG
25.0
Rank
#41 / 288 | 3.3
Facility
3.3
IN AVG
4.1
Rank
#107 / 288 | - | 53 | A+ |
11
Facility
11
IN AVG
37
Rank
#456 / 587 | Thomas Cook | $12.0M
Facility
$12.0M
IN AVG
$10.7M
Rank
#132 / 290 | $6.4M
Facility
$6.4M
IN AVG
$4.2M
Rank
#98 / 290 | 53.4%
Facility
53.4%
IN AVG
42%
Rank
#98 / 290 | 155854 | ||||
| West River Health Campus |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk. | Evansville (Westside) | 131
Facility
131
IN AVG
116
Rank
#138 / 437 |
74.0%
Facility
74.0%
IN AVG
69.4%
Rank
#153 / 433 | +7% | 4.56
Facility
4.56
IN AVG
3.44
Rank
#27 / 287 | -1% | +33% | $18.7k
Facility
$18.7k
IN AVG
$31.4k
Rank
#259 / 289 | 73
Facility
73
IN AVG
83
Rank
#284 / 384 | 17
Facility
17
IN AVG
25.0
Rank
#104 / 288 | 2.1
Facility
2.1
IN AVG
4.1
Rank
#33 / 288 | 2 | 97 | A+ |
2
Facility
2
IN AVG
37
Rank
#546 / 587 | Carla Baker | $11.1M
Facility
$11.1M
IN AVG
$10.7M
Rank
#149 / 290 | $5.9M
Facility
$5.9M
IN AVG
$4.2M
Rank
#121 / 290 | 53%
Facility
53%
IN AVG
42%
Rank
#103 / 290 | 155785 | ||||
| Westside Garden Plaza |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support.
MC Memory Care Secured, specialized care for people living with Alzheimer's or dementia. Staff trained in cognitive impairment, with higher staff-to-resident ratios and an environment designed to reduce confusion and wandering risk.
IL Independent Living Lifestyle-focused communities for older adults offering dining, activities, and transportation with minimal personal care. Best for active, independent seniors who want community without medical support. | Indianapolis (Chapel Hill / Ben Davis) | 150
Facility
150
IN AVG
116
Rank
#87 / 437 |
47.3%
Facility
47.3%
IN AVG
69.4%
Rank
#367 / 433 | -32% | 3.49
Facility
3.49
IN AVG
3.44
Rank
#105 / 287 | -29% | +1% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 289 | 77
Facility
77
IN AVG
83
Rank
#228 / 384 | 76
Facility
76
IN AVG
25.0
Rank
#282 / 288 | 6.9
Facility
6.9
IN AVG
4.1
Rank
#260 / 288 | 1 | 71 | A+ |
10
Facility
10
IN AVG
37
Rank
#467 / 587 | Westside Snf Operations LLC | $14.1M
Facility
$14.1M
IN AVG
$10.7M
Rank
#93 / 290 | $7.0M
Facility
$7.0M
IN AVG
$4.2M
Rank
#76 / 290 | 49.9%
Facility
49.9%
IN AVG
42%
Rank
#137 / 290 | 155606 | ||||
| Willows of Richmond |
NH Nursing Home Licensed facility providing 24/7 skilled nursing care for residents with complex, ongoing medical needs. Staffed by RNs, LPNs, and CNAs. Inspected and star-rated annually by CMS. Accepts Medicare (short-term rehab) and Medicaid (long-term care).
AL Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence. | Richmond | 87
Facility
87
IN AVG
116
Rank
#294 / 437 |
58.6%
Facility
58.6%
IN AVG
69.4%
Rank
#280 / 433 | -16% | 3.05
Facility
3.05
IN AVG
3.44
Rank
#208 / 287 | -50% | -11% | $0
Facility
$0
IN AVG
$31.4k
Rank
#1 / 289 | 76
Facility
76
IN AVG
83
Rank
#241 / 384 | 21
Facility
21
IN AVG
25.0
Rank
#130 / 288 | 3.0
Facility
3.0
IN AVG
4.1
Rank
#82 / 288 | - | 60 | - |
76
Facility
76
IN AVG
37
Rank
#34 / 587 | Richmond In Operating Company, LLC | $5.0M
Facility
$5.0M
IN AVG
$10.7M
Rank
#265 / 290 | $2.7M
Facility
$2.7M
IN AVG
$4.2M
Rank
#263 / 290 | 55.2%
Facility
55.2%
IN AVG
42%
Rank
#84 / 290 | 155228 |
Tanika Shoemaker is the Director of Nursing at Willows of Richmond.
The legal owner and operator of Willows of Richmond is Henry County Memorial Hospital.
Willows of Richmond has a walk score of 76. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.
According to IN state health department records, Willows of Richmond's license number is 25-000133-1.
According to IN state health department records, Willows of Richmond's license expires on December 31, 2025.
Willows of Richmond's occupancy is 59%.
Merry Goodwin is the administrator of Willows of Richmond.
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