Willows of Shelbyville

Nursing Home, Adult Day Care, Memory Care, Respite Care & Skilled Nursing · Shelbyville, IN

CMS overall rating

2309 S Miller St, Shelbyville, IN 46176 View map

Calculator: See prices in your area

Willows of Shelbyville accepts Medicare, Medicaid, and private pay.

Calculator: See prices in your area

Willows of Shelbyville accepts Medicare, Medicaid, and private pay.

Overview of Willows of Shelbyville

Willows of Shelbyville is a government-operated, 121-bed facility handling a mix of long-term care, rehab, and memory support. Most of the people living here are on Medicaid (65%), followed by private-pay residents (28%) and Medicare patients (7%). It is very much a long-term care environment, with residents staying an average of 357 days. The building’s 58% occupancy rate sits well below the state average. Financially, 2023 records show a modest net profit of $213.4 thousand (a 3.7% margin), with about 54.7% of incoming revenue going toward the employee payroll.

State health department records point to quite a bit of regulatory friction, low daily staffing ratios, and below-average clinical results. Residents get an average of 2 hours and 41 minutes of nursing care per day, which ranks the home 254th out of 287 facilities in Indiana. Registered nurse time is particularly tight, dropping to 27 minutes a day during the week and just 15 minutes on weekends. On the paperwork side, regulators have logged 58 deficiencies since 2022, which breaks down to about 14.5 citations a year.

Past inspection reports highlight a life safety review that noted 12 issues, like blocked hallways, broken exit doors, and ventilation problems that would cost an estimated $100,000 to fix. Investigators also noted past complaints about kitchen cleanliness, medication errors, and behavioral care lapses. While there are zero federal fines on the book for the last three years, the facility’s clinical charts show that long-term resident depression, serious falls, and physical decline are all notably higher than the state average.

Families looking into local long-term care or memory support options can use these state reports to get a realistic picture of how the building runs. The state’s paperwork shows a low-occupancy facility that is currently juggling thin nursing staff, ongoing building maintenance issues, and higher resident safety risks.

Facility Direct Line (317) 398-9781 info.shelbyville@willowshealthcare.com

Quality ratings

Measured by Centers for Medicare & Medicaid Services (CMS)

Staffing hours Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.

Hours per resident per day vs Indiana averages

Total nursing care This home is ranked 247th out of 277 homes in Indiana for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.

2h 41m

22% below state avg

Staff type

Hours / day / resident

vs state avg

Registered Nurse (RN)

25m

LPN / LVN

56m

Nurse Aide

2h 39m

Weekend Total Nursing

3h 31m

Physical Therapist

Weekend RN

17m

3 of 6 metrics below state avg

Capacity and availability

357 days

121-bed community

A larger shared setting that may offer more common spaces and organized community services.

1 year in operation

A newer community that may feature more recent facilities and programs.

Walk Score: 77 / 100

Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

About this community

Occupancy

Occupancy rate

58%

Lower than the Indiana average: 68.1%

Occupied beds

70 / 121

Average occupied beds in Indiana homes 70 beds

Facility TypeNursing Home / Skilled Nursing Facility / Nursing Facility Distinct Part

StatusActive

IssuanceJanuary 1, 2025

ExpirationDecember 31, 2026

License Number25-000009-1

CMS Certification Number155022

Willows of Shelbyville is legally operated by Major Hospital, and administered by Mandi Paul.

Profit StatusGovernment

SNF/NF (Combined)

121 units

Total beds

121 units

Staffing

Key information about the people who lead and staff this community.

Medical DirectorNancy Miles

Director of NursingAmber Pearson

Rehabilitation Services

Respite Care

Short-Term Rehab

Licensed Nurses/CNAs

Fax(317) 398-6840

Pets not allowed

Since 2022 · 4 years of data 58 deficiencies 6 complaints 19 inspections

Inspection Score

10 points below the Indiana average for nursing homes (83/100)

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2022 vs. Indiana state average

Overall vs. IN average

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.	This Facility	IN Average	vs. IN Avg
Total deficiencies Formal regulatory issues recorded by inspectors across all inspection types.	58	36	This facility has 61% more total deficiencies than a typical Indiana nursing home (58 vs. IN avg 36).↑ 61% worse Rank #280 / 318 Total deficiencies — State benchmarked This home is ranked 280th out of 318 homes in Indiana for deficiencies. Shows this facility's deficiencies compared to the Indiana average among 318 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Deficiencies per inspection Average deficiencies per inspection.	3.1	1.9	This facility has 63% more deficiencies per inspection than a typical Indiana nursing home (3.1 vs. IN avg 1.9).↑ 63% worse Rank #220 / 318 Deficiencies per inspection — State benchmarked This home is ranked 220th out of 318 homes in Indiana for deficiencies per inspection. Shows this facility's deficiencies per inspection compared to the Indiana average among 318 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	IN Average	vs. IN Avg
Total visits Combined count of all on-site visits — routine inspections, complaint visits, follow-ups, and other focused visits.	19	19	This facility has total visits in line with the Indiana average (19 vs. IN avg 19).— At avg
Inspections with deficiencies Inspections that resulted in at least one regulatory deficiency.	10	7	This facility has 43% more inspections with deficiencies than a typical Indiana nursing home (10 vs. IN avg 7).↑ 43% worse
Inspection deficiency rate Percentage of inspections that resulted in at least one deficiency.	53%	37%	This facility has 16 percentage points higher inspection deficiency rate than a typical Indiana nursing home (53% vs. IN avg 37%).↑ 16% worse
Inspections Routine, scheduled inspections conducted by state regulators.	19	13	This facility has had 46% more inspections than the Indiana average (19 vs. IN avg 13). More inspections can mean more regulatory scrutiny rather than worse care.↑ 46% more

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	IN Average	vs. IN Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	6	5	This facility has 20% more total complaints than a typical Indiana nursing home (6 vs. IN avg 5).↑ 20% worse Rank #202 / 290 Total complaints — State benchmarked This home is ranked 202nd out of 290 homes in Indiana for total complaints. Shows this facility's total complaints compared to the Indiana average among 290 comparable communities in the ranking pool. Facilities with the same value for a metric share the same rank. Rankings are based only on facilities in Indiana that report data for that category. Facilities without available data are excluded from the ranking.
Complaints per year Average complaints per year since 2022.	1.5	1.3	This facility has 15% more complaints per year than a typical Indiana nursing home (1.5 vs. IN avg 1.3).↑ 15% worse

Show Inspection Reports

Inspections since 2022

Total health inspections 6

State average 6

Last Health inspection on Mar 2025

Total health citations

State average 25

Citations per inspection

5.67

State average 4.12

Health citations are formal notices following inspections when they fail to comply with safety and care standards.

23 of 34 citations resulted from standard inspections; 9 of 34 resulted from complaint investigations; and 2 of 34 came from combined inspections (standard and complaint).

Breakdown of citation severity (last 4 years)

Critical health citations

100% better than State average

State average: 0.2

Serious health citations

67% worse than State average

State average: 0.6

0 critical citations State average: 0.2

1 serious citation State average: 0.6

33 moderate citations State average: 23.8

0 minor citations State average: 0.4

Citations history (last 4 years)

Nutrition moderate citation Mar 06, 2025

Corrected

Environmental moderate citation Oct 01, 2024

Corrected

Nutrition moderate citation Oct 01, 2024

Corrected

Quality of Care moderate citation Oct 01, 2024

Corrected

Total staff 225

Employees 125

Contractors 100

Staff to resident ratio 3.95 : 1

3947268% more staff per resident than Indiana average

Avg staff/day 50

Average shift 7.5 hours

0% compared with Indiana average

Total staff hours (quarter) 34,273

Nursing staff breakdown

10 hours

9.3 hours

131

7.2 hours

Contractor staffing

2,589 contractor hours this quarter

Certified Nursing Assistant: 70 Licensed Practical Nurse: 21 Medication Aide/Technician: 5 Mental Health Service Worker: 1 Registered Nurse: 1 Medical Director: 1 Occupational Therapy Aide: 1

Staff by category


Certified Nursing Assistant	61	70	131	14,780	92	100%	7.2
Licensed Practical Nurse	20	21	41	5,877	92	100%	9.3
Medication Aide/Technician	11	5	16	4,718	92	100%	8.1
Other Dietary Services Staff	6	0	6	1,530	88	96%	6.1
Registered Nurse	4	1	5	1,408	86	93%	10
Clinical Nurse Specialist	2	0	2	1,031	74	80%	8.8
RN Director of Nursing	3	0	3	1,017	84	91%	7.5
Nurse Practitioner	1	0	1	658	87	95%	7.6
Administrator	1	0	1	528	66	72%	8
Mental Health Service Worker	1	1	2	520	64	70%	7.9
Dietitian	1	0	1	503	63	68%	8
Respiratory Therapy Technician	3	0	3	328	62	67%	5.2
Physical Therapy Aide	4	0	4	306	65	71%	4.6
Physical Therapy Assistant	1	0	1	289	60	65%	4.8
Respiratory Therapist	1	0	1	263	65	71%	4
Medical Director	0	1	1	160	40	43%	4
Speech Language Pathologist	2	0	2	120	36	39%	3.3
Occupational Therapy Aide	0	1	1	115	30	33%	3.8
Qualified Social Worker	2	0	2	67	22	24%	3.1
Occupational Therapy Assistant	1	0	1	58	12	13%	4.8

131 Certified Nursing Assistant

% of Days 100%

41 Licensed Practical Nurse

% of Days 100%

16 Medication Aide/Technician

% of Days 100%

6 Other Dietary Services Staff

% of Days 96%

5 Registered Nurse

% of Days 93%

2 Clinical Nurse Specialist

% of Days 80%

3 RN Director of Nursing

% of Days 91%

1 Nurse Practitioner

% of Days 95%

1 Administrator

% of Days 72%

2 Mental Health Service Worker

% of Days 70%

1 Dietitian

% of Days 68%

3 Respiratory Therapy Technician

% of Days 67%

4 Physical Therapy Aide

% of Days 71%

1 Physical Therapy Assistant

% of Days 65%

1 Respiratory Therapist

% of Days 71%

1 Medical Director

% of Days 43%

2 Speech Language Pathologist

% of Days 39%

1 Occupational Therapy Aide

% of Days 33%

2 Qualified Social Worker

% of Days 24%

1 Occupational Therapy Assistant

% of Days 13%

View All Staffing Data

No penalties in the past 3 years

No civil money penalties or payment denials were reported in the last 3 years.

High-risk clinical events score 15.1

89% worse than Indiana average

Indiana average: 8.0

Functional decline score 30.3

78% worse than Indiana average

Indiana average: 17.1

Long-stay resident measures

Below average Indiana avg: 4.1

Need for Help with Daily Activities Increased 20.7%

72% worse than Indiana average

Indiana average: 12.0%

Walking Ability Worsened 37.4%

161% worse than Indiana average

Indiana average: 14.4%

Low Risk Residents with Bowel/Bladder Incontinence 32.9%

34% worse than Indiana average

Indiana average: 24.6%

Falls with Major Injury 10.7%

178% worse than Indiana average

Indiana average: 3.9%

High Risk Residents with Pressure Ulcers 0.9%

81% better than Indiana average

Indiana average: 4.4%

Urinary Tract Infection 0.9%

28% better than Indiana average

Indiana average: 1.2%

Lost Too Much Weight 6.0%

6% worse than Indiana average

Indiana average: 5.7%

Depressive Symptoms 69.0%

186% worse than Indiana average

Indiana average: 24.1%

Antipsychotic Use 24.9%

100% worse than Indiana average

Indiana average: 12.4%

Pneumococcal Vaccine 100.0%

7% better than Indiana average

Indiana average: 93.7%

Influenza Vaccine 100.0%

5% better than Indiana average

Indiana average: 95.4%

Hospitalizations per 1,000 days 2.18

36% worse than Indiana average

Indiana average: 1.60

ED visits per 1,000 days 0.86

42% better than Indiana average

Indiana average: 1.48

Short-stay resident measures

Significantly above average Indiana avg: 2.9

Pneumococcal Vaccine 100.0%

22% better than Indiana average

Indiana average: 81.7%

Antipsychotic medication increase 0.8%

45% better than Indiana average

Indiana average: 1.4%

Influenza Vaccine 98.6%

25% better than Indiana average

Indiana average: 79.0%

Re-hospitalized after SNF stay 11.4%

49% better than Indiana average

Indiana average: 22.4%

Emergency department visits 6.5%

38% better than Indiana average

Indiana average: 10.5%

Falls with major injury 3.3%

332% worse than Indiana average

Indiana average: 0.8%

Successful return to home or community 55.5%

10% better than Indiana average

Indiana average: 50.6%

Breakdown by payment type

Medicare

40% of new residents, usually for short-term rehab.

Typical stay 1 - 2 months

Private pay

25% of new residents, often for short stays.

Typical stay 9 - 10 months

Medicaid

34% of new residents, often for long-term daily care.

Typical stay 2 years

Total residents 57

Medicare

7% of residents

Medicaid

64.9% of residents

Private pay or other

28.1% of residents

Programs & Services

Residents Group

Residents meet regularly to discuss policies, care quality, and activities

Nurse Aide Training

State-approved Nurse Aide Training and Competency Evaluation Program on-site

Active Resident Council

Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.

Financial Trends

Historical financial and operational data for Willows of Shelbyville from 2011–2023, based on CMS SNF Cost Reports.

Key figures below are for fiscal year ending in 12/2023.

Occupancy Rate 30.0% ↑ 0.3pp vs 2022

Net Patient Income -$1.0M ↑ ~$642.2K vs 2022

Payroll Costs $3.5M ↑ ~$700.5K vs 2022

Operating Margin -15.6% ↑ 11.4pp vs 2022

Metric	2011	2012	2013	2014	2015	2016	2017	2018	2019	2020	2021	2022	2023
Occupancy %	38.6%	37.4%	38.0%	36.8%	32.5%	28.2%	24.7%	26.3%	30.9%	30.8%	28.3%	29.7%	30.0%
Beds	221	221	221	221	221	221	221	221	221	221	221	221	197
Net Income	$412,028	$121,968	$121,968	$121,968	$121,968	$121,968	$121,968	$121,968	$121,968	$121,968	$121,968	$121,968	$213,412
Gross Revenue	$6,484,368	$6,525,725	$6,938,185	$6,930,913	$6,066,331	$5,228,264	$4,893,005	$4,991,768	$5,853,154	$5,825,798	$5,448,064	$5,597,760	$5,717,789
Operating Expenses	$6,135,323	$7,193,011	$7,211,007	$7,180,583	$6,228,417	$5,741,537	$5,279,725	$5,325,426	$6,632,399	$8,059,369	$7,069,468	$7,806,258	$7,533,215
Net Patient Income	-$167,736	-$824,567	-$976,760	-$1,104,313	-$1,015,727	-$1,138,959	-$916,493	-$746,998	-$769,862	-$1,765,411	-$1,743,484	-$1,661,187	-$1,018,982
Net Patient Revenue	$5,967,587	$6,368,444	$6,234,247	$6,076,270	$5,212,690	$4,602,578	$4,363,232	$4,578,428	$5,862,537	$6,293,958	$5,325,984	$6,145,071	$6,514,233
Payroll Costs	$3,149,525	$3,064,500	$3,132,602	$3,081,445	$2,918,458	$2,733,237	$2,520,095	$2,595,736	$2,732,745	$3,096,830	$2,651,101	$2,848,809	$3,549,330
Operating Margin %	-2.8%	-13.0%	-15.7%	-18.2%	-19.5%	-24.8%	-21.0%	-16.3%	-13.1%	-28.1%	-32.7%	-27.0%	-15.6%
Medicare %	7.3%	12.5%	12.1%	12.1%	7.9%	7.7%	8.8%	5.0%	6.8%	9.8%	6.6%	6.8%	5.4%
Medicaid %	74.6%	70.7%	72.3%	75.3%	78.0%	73.6%	73.1%	72.4%	69.6%	72.4%	75.3%	76.0%	73.2%
Private %	18.1%	16.8%	15.5%	12.5%	14.1%	18.7%	18.1%	22.7%	23.7%	17.9%	18.1%	17.2%	21.4%
Net Patient Revenue/Day	$192	$211	$204	$205	$199	$202	$219	$216	$235	$253	$233	$256	$285
Cost/Day	$197	$238	$235	$242	$238	$252	$265	$251	$266	$324	$310	$326	$330
Avg Length of Stay	317.3 days	224.0 days	166.5 days	162.9 days	236.0 days	288.7 days	306.5 days	365.8 days	257.0 days	262.0 days	368.4 days	315.3 days	357.0 days

Finances and operations

Based on CMS SNF Cost Report for fiscal year ending in 12/2023.

Net patient revenue

$6.5M

Net patient income

-$1.0M

Government City/County

Net patient revenue

$6.5M

Net patient income

-$1.0M

Other income

$1.2M

Payroll costs

$3.5M 54.5% of net patient revenue

Other operating costs

$4.0M

Total costs

$7.5M

TYPE OF STAY

Mostly short-term rehab stays

Most residents typically stay for a few weeks or months before returning home or moving on.

New residents most often arrive under Medicare (40% of admissions), and a typical Medicare stay runs around 1 - 2 months.

Coverage residents most often arrive under.

Medicare 40%

Private pay 25%

Medicaid 34%

Coverage residents most often leave under.

Medicare 36%

Private pay 27%

Medicaid 38%

0.0 miles from city center Estimated distance in miles from Shelbyville's city center to Willows of Shelbyville's address, calculated via Google Maps.

Quick search

Calculate Travel Distance to Willows of Shelbyville

Add your location

Compare Nursing Homes around the area

Info below is compiled from CMS reports & the IN Dept. of Health (IDOH), senior community websites & trusted data sources such as Walk Score & BBB.

Communities are listed from highest to lowest based on our ranking methodology.


The Barrington of Carmel	NH AL IL MC SNF	Carmel	154 Facility 154 IN AVG 116 Rank #82 / 432	71.4% Facility 71.4% IN AVG 65.3 Rank #174 / 422	+9%	9.22 Facility 9.22 IN AVG 3.44 Rank #1 / 277	-61%	+168%	$0 Facility $0 IN AVG $31.4k Rank #1 / 279	95 Facility 95 IN AVG 83 Rank #41 / 393	5 Facility 5 IN AVG 25.0 Rank #11 / 279	2.5 Facility 2.5 IN AVG 4.1 Rank #51 / 279	-	110	A+	39 Facility 39 IN AVG 40 Rank #275 / 552	Bhi Retirement Communities Inc	$17.0MFiscal year ending 12/2023 Facility $17.0MFiscal year ending 12/2023 IN AVG $10.5M Rank #24 / 268	$6.9MFiscal year ending 12/2023 Facility $6.9MFiscal year ending 12/2023 IN AVG $5.2M Rank #54 / 268	40.6%Fiscal year ending 12/2023 Facility 40.6%Fiscal year ending 12/2023 IN AVG 51.1% Rank #225 / 268	155817
Christian Care Retirement Community	NH AL IL MC SNF	Bluffton (Toll Gate Heights)	145 Facility 145 IN AVG 116 Rank #101 / 432	40.0% Facility 40.0% IN AVG 65.3 Rank #386 / 422	-39%	5.53 Facility 5.53 IN AVG 3.44 Rank #9 / 277	+7%	+61%	$0 Facility $0 IN AVG $31.4k Rank #1 / 279	98 Facility 98 IN AVG 83 Rank #11 / 393	2 Facility 2 IN AVG 25.0 Rank #2 / 279	1.0 Facility 1.0 IN AVG 4.1 Rank #1 / 279	-	58	-	4 Facility 4 IN AVG 40 Rank #527 / 552	Leon Gerber	$6.9MFiscal year ending 12/2023 Facility $6.9MFiscal year ending 12/2023 IN AVG $10.5M Rank #198 / 268	$5.7MFiscal year ending 12/2023 Facility $5.7MFiscal year ending 12/2023 IN AVG $5.2M Rank #87 / 268	83.2%Fiscal year ending 12/2023 Facility 83.2%Fiscal year ending 12/2023 IN AVG 51.1% Rank #5 / 268	155701
Stonecroft Health Campus	NH ADC AL MC RC SNF	Bloomington	124 Facility 124 IN AVG 116 Rank #157 / 432	84.7% Facility 84.7% IN AVG 65.3 Rank #68 / 422	+30%	3.59 Facility 3.59 IN AVG 3.44 Rank #88 / 277	+18%	+4%	$0 Facility $0 IN AVG $31.4k Rank #1 / 279	92 Facility 92 IN AVG 83 Rank #73 / 393	4 Facility 4 IN AVG 25.0 Rank #7 / 279	2.0 Facility 2.0 IN AVG 4.1 Rank #24 / 279	-	105	A+	9 Facility 9 IN AVG 40 Rank #473 / 552	Daviess County Hospital	$10.6MFiscal year ending 12/2023 Facility $10.6MFiscal year ending 12/2023 IN AVG $10.5M Rank #115 / 268	$5.2MFiscal year ending 12/2023 Facility $5.2MFiscal year ending 12/2023 IN AVG $5.2M Rank #112 / 268	49.7%Fiscal year ending 12/2023 Facility 49.7%Fiscal year ending 12/2023 IN AVG 51.1% Rank #132 / 268	155838
Greenwood Village South	NH AL IL MC SNF	Greenwood	207 Facility 207 IN AVG 116 Rank #27 / 432	-	-	4.16 Facility 4.16 IN AVG 3.44 Rank #39 / 277	-50%	+21%	$0 Facility $0 IN AVG $31.4k Rank #1 / 279	85 Facility 85 IN AVG 83 Rank #158 / 393	6 Facility 6 IN AVG 25.0 Rank #16 / 279	3.0 Facility 3.0 IN AVG 4.1 Rank #80 / 279	-	38	A+	50 Facility 50 IN AVG 40 Rank #205 / 552	Pamela Seegers	$28.2MFiscal year ending 12/2023 Facility $28.2MFiscal year ending 12/2023 IN AVG $10.5M Rank #2 / 268	$15.6MFiscal year ending 12/2023 Facility $15.6MFiscal year ending 12/2023 IN AVG $5.2M Rank #1 / 268	55.4%Fiscal year ending 12/2023 Facility 55.4%Fiscal year ending 12/2023 IN AVG 51.1% Rank #80 / 268	155026
Willows of Shelbyville	NH ADC MC RC SNF	Shelbyville	121 Facility 121 IN AVG 116 Rank #166 / 432	57.9% Facility 57.9% IN AVG 65.3 Rank #281 / 422	-11%	2.68 Facility 2.68 IN AVG 3.44 Rank #247 / 277	-78%	-22%	$0 Facility $0 IN AVG $31.4k Rank #1 / 279	73 Facility 73 IN AVG 83 Rank #315 / 393	34 Facility 34 IN AVG 25.0 Rank #203 / 279	5.7 Facility 5.7 IN AVG 4.1 Rank #216 / 279	1	70	-	77 Facility 77 IN AVG 40 Rank #30 / 552	Major Hospital	$6.5MFiscal year ending 12/2023 Facility $6.5MFiscal year ending 12/2023 IN AVG $10.5M Rank #205 / 268	$3.5MFiscal year ending 12/2023 Facility $3.5MFiscal year ending 12/2023 IN AVG $5.2M Rank #192 / 268	54.5%Fiscal year ending 12/2023 Facility 54.5%Fiscal year ending 12/2023 IN AVG 51.1% Rank #89 / 268	155022

Nursing Home Explorer

Who is the Director of Nursing at Willows of Shelbyville?

Amber Pearson is the Director of Nursing at Willows of Shelbyville.

Who is the owner of Willows of Shelbyville?

Willows of Shelbyville is legally operated by Major Hospital, and administered by Mandi Paul.

Is Willows of Shelbyville in a walkable area?

Willows of Shelbyville has a walk score of 77. Very walkable. Most errands can be accomplished on foot, and many essentials are within a short walk.

What is the license number of Willows of Shelbyville?

According to IN state health department records, Willows of Shelbyville's license number is 25-000009-1.

When does Willows of Shelbyville's license expire?

According to IN state health department records, Willows of Shelbyville's license expires on December 31, 2026.

What is the occupancy rate at Willows of Shelbyville?

Willows of Shelbyville's occupancy is 58%.

How long has Willows of Shelbyville been in business?

Willows of Shelbyville has been operating for approximately 1 year, based on available licensing and registration records.

Guides for Better Senior Living

Care Cost Calculator: See Prices in Your Area

Nursing Home Data Explorer

Don’t Wait Too Long: 7 Red Flag Signs Your Parent Needs Assisted Living Now

The True Cost of Assisted Living in 2025 – And How Families Are Paying For It

Understanding Senior Living Costs: Pricing Models, Discounts & Financial Assistance

Willows of Shelbyville

Overview of Willows of Shelbyville

Quality ratings

Capacity and availability

About this community

Occupancy

License Details

Ownership & Operating Entity

Type Of Units

Staffing

Leadership

Therapy & Rehabilitation

Staffing & Medical

Contact Information

Additional Policies & Features

Amenities & Lifestyle

Contact Willows of Shelbyville

Inspection History

Inspection Scorecard This scorecard compares key inspection, deficiency, and complaint metrics at this facility against the Indiana state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Deficiencies Deficiencies are formal regulatory issues recorded during state inspections.

Inspections State inspections evaluate whether the facility meets health and safety standards.

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

Health Inspection History

Inspections since 2022

Breakdown of citation severity (last 4 years)

Citations history (last 4 years)

Staffing Data

Nursing staff breakdown

Registered Nurse

Licensed Practical Nurse

Certified Nursing Assistant

Contractor staffing

Staff by category

131 Certified Nursing Assistant

41 Licensed Practical Nurse

16 Medication Aide/Technician

6 Other Dietary Services Staff

5 Registered Nurse

2 Clinical Nurse Specialist

3 RN Director of Nursing

1 Nurse Practitioner

1 Administrator

2 Mental Health Service Worker

1 Dietitian

3 Respiratory Therapy Technician

4 Physical Therapy Aide

1 Physical Therapy Assistant

1 Respiratory Therapist

1 Medical Director

2 Speech Language Pathologist

1 Occupational Therapy Aide

2 Qualified Social Worker

1 Occupational Therapy Assistant

Penalties and fines

Quality of care over time

Long-stay resident measures

Short-stay resident measures

Breakdown by payment type

Medicare

Private pay

Medicaid

Facility Characteristics

Programs & Services

Residents Group

Nurse Aide Training

Active Resident Council

Financial Trends

Financial Performance

Payroll & Labor Costs

Payer Mix (percentage)

Finances and operations

Who this home usually serves

Mostly short-term rehab stays

Admissions

Discharges

Places of interest near Willows of Shelbyville

Calculate Travel Distance to Willows of Shelbyville

Compare Nursing Homes around the area

Guides for Better Senior Living