Woodbrook
Assisted Living · USA

Overview of Woodbrook

Woodbrook is an 80-bed assisted living community administrated by Woodbrook Assisted Living, Inc. at 1250 Maple Avenue in Elmira, New York 14905, in Chemung County. Licensed as an Adult Home under New York State law by the New York State Department of Health, Office of Aging and Long Term Care, the facility does not accept Medicare or Medicaid. Woodbrook holds a certified wildlife habitat designation and is situated near Coldbrook Creek and Miller Pond in the Southern Tier region.

The New York State Department of Health, Office of Aging and Long Term Care has conducted 6 inspections. The most recent, a complaint investigation on November 6, 2024, identified zero deficiencies. Earlier surveys cited occasional issues in medication management, case management, and records and reports related to access to information. No fines, immediate jeopardy findings, or enforcement actions appear in the public record. Complaint investigations were unsubstantiated. The inspection history reflects a generally improving trajectory with the most recent survey returning a clean result.

Woodbrook provides 13 confirmed amenities: 24-hour assistance, medication assistance, three meals a day, housekeeping, laundry and linen, daily activities and programs, medical transportation, cultural and social programs, field trips, exercise programs, Wi-Fi, recreation activities, and a 24-hour security system. Additional confirmed features include a library, fine dining restaurant, sunroom, theater room, computer room, living room with fireplace, and single and couples suites in six sizes. Three daily meals are prepared largely from scratch. Respite care and a trial month stay are confirmed programs.

Arnot Ogden Medical Center is approximately 1.6 miles from the facility.

Woodbrook is suited for seniors requiring assisted living support within a private-pay community in Elmira. Families should ask about the trial month stay option, meal preparation methods, staffing-to-resident ratios, medication management protocols, and current inspection status before placement.

(607) 734-7741
Bed community size
80-bed community
A larger shared setting that may offer more common spaces and organized community services.
Walk Score
Walk Score: 5 / 100
Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

License Details

Facility TypeAdult Home
StatusActive
CountyChemung
License Number070-E-011

Ownership & Operating Entity

Owner NameWoodbrook Assisted Living, Inc.

Safety & Compliance

Emergency SystemsYes
Safety Features24-hour security system.

Payment & Insurance

2 services
Does not accept Medicaid
Does not accept Medicare

Therapy & Rehabilitation

1 service
Respite Care

Staffing & Medical

1 service
24-Hour Staffing

Amenities & Lifestyle

24-Hour Assistance
Medication Assistance
Three Meals A Day
Housekeeping Services
Laundry And Linen Provided
Daily Activities And Programs
Medical Transportation
Cultural And Social Programs
Field Trips
Exercise Programs
Wifi
Recreation Activities
ActivitiesActivities are personalized and include group and individual programs, field trips, and community visits.
Specific ProgramsTrial Month Stay, Testimonials

Dining & Nutrition

Food DescriptionWoodbrook offers three meals a day in a shared dining room, with a focus on well-balanced, nutritious, and delicious foods, mostly created from scratch.

Contact Woodbrook

Inspection History

In New York, the Department of Health, Office of Aging and Long Term Care performs unannounced onsite inspections to monitor compliance with state and federal healthcare regulations.

Inspection Scorecard Info This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New York state average
Overall vs. NY average 2 Worse Metrics worse than New York average:
• Inspections with citations (20% above)
• Inspection citation rate (79% above)
8 Better Metrics better than New York average:
• Total citations (79% below)
• Citations per year (79% below)
• Citations per inspection (69% below)
• Total inspections (33% below)
• Total complaints (95% below)
• Complaints per year (95% below)
• Complaints per bed (90% below)
• Complaint investigations (100% below)
Latest Inspection November 6, 2024 Complaint Investigation

Citations Info Citations are formal regulatory issues recorded during state inspections.

MetricThis FacilityNY Averagevs. NY Avg
Total citations Info Formal regulatory issues recorded by inspectors across all inspection types. 629 This facility has 79% fewer total citations than a typical New York assisted living residence (6 vs. NY avg 29).↓ 79% better
Citations per year Info Average citations per year since 2021. 1.25.8 This facility has 79% fewer citations per year than a typical New York assisted living residence (1.2 vs. NY avg 5.8).↓ 79% better
Citations per inspection Info Average citations per inspection. 13.2 This facility has 69% fewer citations per inspection than a typical New York assisted living residence (1 vs. NY avg 3.2).↓ 69% better

Inspections Info State inspections evaluate whether the facility meets health and safety standards.

MetricThis FacilityNY Averagevs. NY Avg
Total inspections Info Combined count of all routine and focused inspections. Excludes complaint investigations. 69 This facility has 33% fewer total inspections than a typical New York assisted living residence (6 vs. NY avg 9).↓ 33% better
Inspections with citations Info Inspections that resulted in at least one regulatory citation. 65 This facility has 20% more inspections with citations than a typical New York assisted living residence (6 vs. NY avg 5).↑ 20% worse
Inspection citation rate Info Percentage of inspections that resulted in at least one citation. 100%56% This facility has 44 percentage points higher inspection citation rate than a typical New York assisted living residence (100% vs. NY avg 56%).↑ 44% worse

Complaints & Investigations Info Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.

MetricThis FacilityNY Averagevs. NY Avg
Total complaints Info Formal expressions of concern made by residents, families, or staff. 479 This facility has 95% fewer total complaints than a typical New York assisted living residence (4 vs. NY avg 79).↓ 95% better
Complaints per year Info Average complaints per year since 2021. 0.815.8 This facility has 95% fewer complaints per year than a typical New York assisted living residence (0.8 vs. NY avg 15.8).↓ 95% better
Complaints per bed Info Size-adjusted complaint rate based on occupied beds. 0.050.50 This facility has 90% fewer complaints per bed than a typical New York assisted living residence (0.05 vs. NY avg 0.5).↓ 90% better
Complaint investigations Info On-site investigations triggered by complaints filed with New York regulators. 015 This facility has 100% fewer complaint investigations than a typical New York assisted living residence (0 vs. NY avg 15).↓ 100% better

Inspection Reports Summary Info An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

The most recent inspection on November 6, 2024, found no deficiencies. Earlier inspections showed occasional issues primarily related to resident services, including medication management and case management, as well as records and reports concerning access to information. No fines, immediate jeopardy findings, or enforcement actions were listed in the available reports. Complaint investigations were unsubstantiated or did not result in violations. The inspection history suggests some improvement over time, with the latest report showing no deficiencies after prior citations.

Read the full inspection reports for this facility, including detailed findings and corrective actions.

Show Inspection Reports

Lawsuit overview for Woodbrook

Summary of court-record activity tied to this facility, compiled from publicly available case dockets.

Source: State court e-filing records

Total Cases Info Every lawsuit on record involving this facility since the earliest filing. Long-term volume signals overall legal exposure. 67
Active Cases Info Lawsuits still moving through the courts. Active claims can affect day-to-day operations, settlement risk, and insurance posture. 1 1 active
Closed Info Cases that have been disposed of — dismissed, settled, or decided. Shows how the facility has historically resolved disputes. 66 66 Disposed
Since Info Year of the earliest case on record. A long history with steady filings suggests persistent issues; a recent first filing means newer exposure. 2011
Most Recent Info Year of the most recent filing. Recent activity means legal disputes are still being raised against this facility. 2024
Next Court Date Info Next scheduled court appearance on record across active cases. Jun 12, 2026

Places of interest near Woodbrook

Address 1.6 miles from city center Info Estimated distance in miles from Elmira's city center to Woodbrook's address, calculated via Google Maps.

Calculate Travel Distance to Woodbrook

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The information below is reported by the New York State Department of Health.

Filter by care type
Woodbrook
AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

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AL

Assisted Living A licensed, long-term care setting for seniors or individuals with disabilities who need help with daily activities — like bathing, dressing, and medication management — but not 24-hour skilled nursing. Offers housing, meals, and around-the-clock support while aiming to maximize resident independence.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

HC

Home Care Professional care delivered in the person's own home — from companionship and errands to skilled nursing and therapy. Allows seniors to age in place. Medicare covers skilled home health when medically necessary.

RC

Respite Care Short-term temporary care — days to weeks — to give family caregivers a break. Full care provided during the stay. Often used after hospitalization or to trial a facility before a permanent placement decision.

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Frequently Asked Questions about Woodbrook

Who is the owner of Woodbrook?

The legal owner and operator of Woodbrook is Woodbrook Assisted Living, Inc..

Is Woodbrook in a walkable area?

Woodbrook has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Woodbrook?

According to NY state health department records, Woodbrook's license number is 070-E-011.

How many beds does Woodbrook have?

Woodbrook has 80 beds.

Are there photos of Woodbrook?

Yes — there are 33 photos of Woodbrook in the photo gallery on this page.

What is the address of Woodbrook?

Woodbrook is located at 1250 Maple Avenue.

What is the phone number of Woodbrook?

(607) 734-7741 will put you in contact with the team at Woodbrook.

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