Woodbrook

Overview of Woodbrook

Woodbrook is an 80-bed Adult Home at 1250 Maple Avenue in Elmira, Chemung County, New York, 1.6 miles from the city center, owned and operated by Woodbrook Assisted Living, Inc. The facility does not accept Medicare or Medicaid.

Services include 24-hour assistance, medication management, three daily meals prepared from scratch in shared dining, housekeeping, laundry, and linen services. Medical transportation is provided. Respite care and trial month stays are available options.

Thirteen amenities are listed: daily activities and programs, field trips, community visits, cultural and social programming, exercise programs, recreation activities, WiFi, 24-hour security, and meal service. Activities are personalized with both group and individual programming.

Regulatory history shows six deficiencies across nine inspections from June 2021 through November 2024. A pattern of four consecutive records access violations (485.11(b)) appeared in 2021, followed by a case management deficiency (1001.10(i)(5-8)) in October 2022 and a medication management and storage deficiency (487.7(f)(11)(iii)) in October 2024. The October 2024 medication deficiency was resolved, with November 2024’s complaint investigation finding no violations.

The facility averages 2 deficiencies per year, 61 percent better than New York’s average. Four complaints are on record (5 per 100 occupied beds versus state average 49.9). One active tort case is pending in Richmond Supreme Court (Eckstein, Down v. Allied Woodbrook, Inc., et al., Index 151008/2023, next appearance June 12, 2026), with specific allegations not publicly disclosed.

Historical litigation includes 66 disposed cases spanning 1987 to 2025 involving property tax disputes, negligence and tort claims, foreclosure actions, contract disputes, and condominium or homeowners association matters across eight counties. This portfolio reflects institutional complexity across affiliated entities over decades rather than concentrated recent care quality issues.

Families should inquire about the status of the Eckstein case, medication management protocols following the 2024 citation, and information access procedures given the 2021 pattern.

(607) 734-7741

80-bed community

A larger shared setting that may offer more common spaces and organized community services.

Walk Score: 5 / 100

Car-dependent. Most errands require a car, with limited nearby walkable options.

About this community

Facility TypeAdult Home

StatusActive

CountyChemung

License Number070-E-011

Owner NameWoodbrook Assisted Living, Inc.

Emergency SystemsYes

Safety Features24-hour security system.

Does not accept Medicaid

Does not accept Medicare

Respite Care

24-Hour Staffing

24-Hour Assistance

Medication Assistance

Three Meals A Day

Housekeeping Services

Laundry And Linen Provided

Daily Activities And Programs

Medical Transportation

Cultural And Social Programs

Field Trips

Exercise Programs

Wifi

Recreation Activities

ActivitiesActivities are personalized and include group and individual programs, field trips, and community visits.

Specific ProgramsTrial Month Stay, Testimonials

Food DescriptionWoodbrook offers three meals a day in a shared dining room, with a focus on well-balanced, nutritious, and delicious foods, mostly created from scratch.

Since 2021 · 5 years of data 0 enforcement actions 6 citations 4 complaints 6 inspections 0 complaint investigations

Inspection Score

17 points above the New York average for nursing homes (83/100)

Inspection Scorecard This scorecard compares key inspection, citation, and complaint metrics at this facility against the New York state average. Metrics rated ≥15% worse than average are highlighted in red; those ≥15% better are highlighted in green.

Since 2021 vs. New York state average

Overall vs. NY average

Latest Inspection November 6, 2024 Complaint Investigation

Citations Citations are formal regulatory issues recorded during state inspections.	This Facility	NY Average	vs. NY Avg
Total citations Formal regulatory issues recorded by inspectors across all inspection types.	6	13	This facility has 54% fewer total citations than a typical New York nursing home (6 vs. NY avg 13).↓ 54% better
Citations per year Average citations per year since 2021.	1.2	2.6	This facility has 54% fewer citations per year than a typical New York nursing home (1.2 vs. NY avg 2.6).↓ 54% better
Citations per inspection Average citations per inspection.	1	1.4	This facility has 29% fewer citations per inspection than a typical New York nursing home (1 vs. NY avg 1.4).↓ 29% better

Inspections State inspections evaluate whether the facility meets health and safety standards.	This Facility	NY Average	vs. NY Avg
Total inspections Combined count of all routine and focused inspections. Excludes complaint investigations.	6	9	This facility has 33% fewer total inspections than a typical New York nursing home (6 vs. NY avg 9).↓ 33% better
Inspections with citations Inspections that resulted in at least one regulatory citation.	6	4	This facility has 50% more inspections with citations than a typical New York nursing home (6 vs. NY avg 4).↑ 50% worse
Inspection citation rate Percentage of inspections that resulted in at least one citation.	100%	44%	This facility has 56 percentage points higher inspection citation rate than a typical New York nursing home (100% vs. NY avg 44%).↑ 56% worse

Complaints & Investigations Complaints are formal concerns filed by residents, families, or staff. Investigations are on-site follow-ups.	This Facility	NY Average	vs. NY Avg
Total complaints Formal expressions of concern made by residents, families, or staff.	4	79	This facility has 95% fewer total complaints than a typical New York nursing home (4 vs. NY avg 79).↓ 95% better
Complaints per year Average complaints per year since 2021.	0.8	15.8	This facility has 95% fewer complaints per year than a typical New York nursing home (0.8 vs. NY avg 15.8).↓ 95% better
Complaints per bed Size-adjusted complaint rate based on occupied beds.	0.05	0.50	This facility has 90% fewer complaints per bed than a typical New York nursing home (0.05 vs. NY avg 0.5).↓ 90% better
Complaint investigations On-site investigations triggered by complaints filed with New York regulators.	0	15	This facility has 100% fewer complaint investigations than a typical New York nursing home (0 vs. NY avg 15).↓ 100% better

Inspection Reports Summary An editor-reviewed summary of the themes and findings across this facility's recent inspection reports.

November 6, 2024 complaint investigation found no violations and required no plan of correction.
October 18, 2024 relicensure inspection cited one deficiency for medication management and storage with an approved plan of correction.
Past deficiencies mostly involved records access and resident services, all corrected with approved plans, showing recurring documentation and service management issues.

Show Inspection Reports

Total Cases 67

Active Cases 1

Closed 66

Since 2011

Most Recent 2024

Next Court Date Jun 12, 2026

View full lawsuit report

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Community First Choice Option

NY Medicaid CFCO

Age 65+ or disabled

General New York resident, Medicaid- eligible, care need (not necessarily nursing home level).

Income Limits (2025) ~$2,829/month 300% FBR, individual

Asset Limits $30,182 individual, higher due to NY Medicaid expansion

Higher asset limit; urban density increases demand.

Benefits

Personal care (5-7 hours/day) Respite care (240 hours/year) Home modifications ($1,500 avg.) Assistive technology ($500 avg.)

Expanded In-Home Services for the Elderly Program (EISEP)

NY EISEP

Age 60+

General New York resident, at risk of decline but not nursing home level.

Income Limits ~$2,500/month individual, varies

Asset Limits $15,000 individual

Cost-sharing required above certain income; urban/rural balance.

Benefits

In-home care (3-5 hours/week) Respite (up to 10 days/year) Case management Transportation (~5 trips/month)

Senior Citizen Rent Increase Exemption (SCRIE)

NY SCRIE

Age 62+

General NYC resident, live in rent-controlled/stabilized apartment, spend >1/3 of income on rent.

Income Limits (2025) $50,000/year household

Asset Limits No strict asset cap, but income-focused eligibility.

Limited to NYC’s rent-regulated units; high demand in urban areas.

Benefits

Rent freeze (e.g., covers increases of $50-$200+/month); tax credit for landlord

Senior Citizen Homeowners’ Exemption (SCHE)

NY SCHE

Age 65+

General NYC resident, own and live in a 1-3 family home, co-op, or condo.

Income Limits (2025) $58,399/year household

Asset Limits No strict asset cap, income-driven eligibility.

Applies only in NYC; excludes large apartment buildings.

Benefits

Property tax reduction (5-50%, e.g., $500-$5,000/year based on income and property value)

New York Foundation for Senior Citizens (NYFSC) Home Sharing Program

NYFSC Home Sharing

Age One participant must be 60+ (host or guest)

General NYC resident, able to share living space.

Income Limits No strict limit, but targets those needing cost relief.

Asset Limits Not applicable; focus on housing need.

Primarily NYC-focused; limited slots due to demand.

Benefits

Shared housing (reduces rent/living costs by 30-50%, e.g., $500-$1,000/month savings); optional light assistance between housemates

Compare Assisted Living around New York State

The information below is reported by the New York State Department of Health.

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Who is the owner of Woodbrook?

The legal owner and operator of Woodbrook is Woodbrook Assisted Living, Inc..

Is Woodbrook in a walkable area?

Woodbrook has a walk score of 5. Car-dependent. Most errands require a car, with limited nearby walkable options.

What is the license number of Woodbrook?

According to NY state health department records, Woodbrook's license number is 070-E-011.

How many beds does Woodbrook have?

Woodbrook has 80 beds.

Are there photos of Woodbrook?

Yes — there are 20 photos of Woodbrook in the photo gallery on this page.

What is the address of Woodbrook?

Woodbrook is located at 1250 Maple Avenue.

What is the phone number of Woodbrook?

(607) 734-7741 will put you in contact with the team at Woodbrook.

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