1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
1/5
CMS (the Centers for Medicare & Medicaid Services) is the federal agency that rates nursing home quality. Its Overall Rating runs from 1 to 5 stars, combining health inspections, staffing, and quality measures, with inspections weighted most heavily.
Located at 2000 32nd Street Southeast in Grand Rapids, StoryPoint Grand Rapids East (Samaritas) is a 125-bed facility operated by a church-affiliated nonprofit with 39 years of operation. The community primarily serves Medicaid residents in long-term care and independent living arrangements, with typical stays averaging 275 days. Current occupancy stands at 71.6%, modestly below the Michigan average.
Amenities include a fitness center, salon, courtyard with walking paths, and a dining program featuring chef-prepared meals. 24-hour staffing and memory care services are available.
Regulatory compliance constitutes the most significant concern: a September 2025 inspection identified two critical and nine serious deficiencies, contributing to an overall 1-star CMS rating; 71.8% below the state average. Ten inspections since 2019 yielded 85 citations, versus a state average of 33.5, concentrated in quality of life and care, resident rights, and abuse/neglect deficiency categories.
Over three years, the facility accumulated $365,000 in federal fines and experienced three payment denials, placing it lowest among Michigan’s 136 skilled nursing facilities in penalties.
Nursing staffing hours actually exceed state benchmarks at 4 hours 53 minutes per resident per day; 15% above Michigan’s average. Weekend coverage is 28% above state standard. The staff-to-resident ratio of 2.48:1 is 46% better than peers.
Quality outcomes, despite adequate staffing levels, show serious deterioration: 11% of long-stay residents experience significant weight loss (94% worse than state average), falls with major injury occur in 6% (compared to 3.2% statewide), and antipsychotic medication is administered to 25.7% of residents versus 15% statewide.
A $1.6 million operating deficit was reported in 2023.
The facility is structured for long-term care of Medicaid-eligible adults and residents requiring memory care support in a church-affiliated residential setting, though current regulatory findings require careful family review.
The Overall CMS Rating combines results from health inspections, staffing levels and quality measures. Health inspections carry the most weight. Staffing and quality scores can increase or decrease the final rating based on performance compared to state and national standards.
Based on the results of the facility's three most recent standard inspections and any complaint investigations. CMS reviews the number, scope, and severity of deficiencies, with more recent findings weighted more heavily.
Measures average nursing staff hours per resident per day, including Registered Nurses (RNs) and total nursing staff. Ratings are adjusted based on the level of care residents require and are compared to state and national benchmarks.
Based on clinical and physical health indicators reported to CMS, such as hospital readmissions, falls, pressure ulcers, and improvements in mobility. These measures reflect how well residents' health needs are being managed.
Daily nursing hours per resident by staff type, reported to CMS. Higher is generally better — compare this facility to state and national averages to see where staffing stands.
This home is ranked 26th out of 142 homes in Michigan for nurse hours. Total adjusted nursing hours per resident per day, combining RN, LPN, and aide time. CMS adjusts this for case-mix so facilities can be fairly compared.
| Staff type | Hours / Day / Resident | vs state avg |
|---|---|---|
|
Registered Nurse (RN)
RNs hold the highest nursing license and can assess residents, interpret test results, and direct care plans. More RN hours per day often signals stronger clinical oversight and faster response to health changes.
| 30m per day | ▼ 36% State avg: 46m per day · National avg: 41m per day |
|
LPN / LVN
Licensed Practical Nurses (LPNs) or Licensed Vocational Nurses (LVNs) deliver routine hands-on care — medication administration, wound dressing, and monitoring vital signs. They work under RN supervision and make up a large share of daily bedside care.
| 51m per day | ▼ 3% State avg: 53m per day · National avg: 52m per day |
|
Nurse Aide
Certified Nurse Aides (CNAs) provide the most direct day-to-day assistance: bathing, dressing, feeding, and mobility. Nurse aide hours are typically the largest staffing category and directly affect residents' quality of life.
| 2h 31m per day | ▲ 8% State avg: 2h 20m per day · National avg: 2h 20m per day |
|
Weekend Total Nursing
Combined nursing hours (RN + LPN + Nurse Aide) per resident per day on weekends. Staffing often drops on weekends — this figure reveals whether the facility maintains adequate coverage outside of weekday hours.
| 3h 34m per day | ■ Avg State avg: 3h 31m per day · National avg: 3h 27m per day |
|
Physical Therapist
Hours per resident per day provided by licensed Physical Therapists (PTs) or PT Assistants. PT services help residents recover mobility after injury or illness and are especially important for post-acute (short-stay) rehabilitation.
| 2m per day | ▼ 42% State avg: 4m per day · National avg: 4m per day |
|
Weekend RN
Registered nurse hours specifically on weekends. Facilities sometimes reduce RN presence on Saturdays and Sundays — a low weekend RN figure compared to weekday hours can indicate reduced clinical oversight when most administrative staff are absent.
| 24m per day | ▼ 18% State avg: 29m per day · National avg: 29m per day |
Key information about the people who lead and staff this community.
Michigan average 6.5
Last Health inspection on Sep 2025
Michigan average 33.5
Michigan average 5.18
Health citations are formal notices following inspections when they fail to comply with safety and care standards.
31 of 85 citations resulted from standard inspections; 44 of 85 resulted from complaint investigations; and 10 of 85 came from combined inspections (standard and complaint).
567% worse than Michigan averageMichigan average: 0.3
374% worse than Michigan averageMichigan average: 1.9
Corrected
Corrected
Corrected
Corrected
Reporting period: October 1 – December 31, 2025 (Q4 2025). Source: CMS Payroll-Based Journal report.
46% more staff per resident than Michigan average
0% compared with Michigan average
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Manages medical care and health needs.
52 total: 10 full-time employees and 42 contractors.
52
Average shift length. Calculated as total hours divided by days worked and average staff per day.
7.8 hoursAssists with medical care and medications.
69 total: 17 full-time employees and 52 contractors.
69
Average shift length. Calculated as total hours divided by days worked and average staff per day.
9.1 hoursHelps with daily care and mobility.
All 69 CNA Staff are full-time employees. No contractors work on this role.
69
Average shift length. Calculated as total hours divided by days worked and average staff per day.
8.6 hours
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
Total hours from contractors
4,583 contractor hours this quarter
This data comes from the CMS Payroll-Based Journal report covering October 1 – December 31, 2025.
| Certified Nursing Assistant | 69 | 0 | 69 | 20,804 | 92 | 100% | 8.6 |
| Licensed Practical Nurse | 17 | 52 | 69 | 6,270 | 92 | 100% | 9.1 |
| Registered Nurse | 10 | 42 | 52 | 3,302 | 92 | 100% | 7.8 |
| Other Dietary Services Staff | 8 | 0 | 8 | 2,287 | 86 | 93% | 7.6 |
| RN Director of Nursing | 2 | 0 | 2 | 799 | 62 | 67% | 7.8 |
| Clinical Nurse Specialist | 3 | 0 | 3 | 561 | 55 | 60% | 7.9 |
| Physical Therapy Aide | 0 | 3 | 3 | 527 | 76 | 83% | 4.8 |
| Administrator | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Occupational Therapy Aide | 1 | 0 | 1 | 480 | 60 | 65% | 8 |
| Speech Language Pathologist | 0 | 2 | 2 | 376 | 62 | 67% | 5.9 |
| Respiratory Therapy Technician | 0 | 4 | 4 | 327 | 65 | 71% | 4.9 |
| Nurse Practitioner | 1 | 0 | 1 | 208 | 26 | 28% | 8 |
| Mental Health Service Worker | 1 | 0 | 1 | 176 | 22 | 24% | 8 |
| Qualified Social Worker | 0 | 2 | 2 | 135 | 60 | 65% | 2.2 |
| Physical Therapy Assistant | 0 | 3 | 3 | 117 | 26 | 28% | 4.5 |
Includes penalties issued in 2023-2025
Federal penalties imposed by CMS for regulatory violations, including civil money penalties (fines) and denials of payment for new Medicare/Medicaid admissions.
Source: CMS Penalties Database (Data as of Jan 2026)
380% higher than Michigan averageMichigan average: $76K
48% more fines than Michigan averageMichigan average: 2.0
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
3
256% more payment denials than Michigan averageMichigan average: 0.8
Penalties are imposed by CMS for violations of federal nursing home regulations.
4 penalties in the past 3 years
Multiple penalties were reported in the last 3 years.
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Aug 18, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Jan 14, 2025
Serious action where Medicare and/or Medicaid temporarily stops payments for new residents until issues are fixed.
Jan 14, 2025
Fines imposed for noncompliance, which can be assessed per day or per instance of violation.
Dec 5, 2023Last updated: Jan 2026
These measures show how residents usually do over time at this home, based on health outcomes and preventive care.
A composite score based on pressure ulcers, falls with injury, weight loss, walking ability decline, and activities of daily living decline.
8.6
In line with Michigan averageMichigan average: 8.4
A composite score based on activities of daily living decline, walking ability decline, and incontinence.
17.4
7% worse than Michigan averageMichigan average: 16.3
Percent of long-stay residents whose need for help with daily activities has increased
12.5%
In line with Michigan averageMichigan average: 12.5%
Percent of long-stay residents whose ability to move independently worsened
10.3%
33% better than Michigan averageMichigan average: 15.3%
Percent of low risk long-stay residents who lose control of their bowels or bladder
29.5%
40% worse than Michigan averageMichigan average: 21.0%
Percent of long-stay residents experiencing one or more falls with major injury
6.0%
90% worse than Michigan averageMichigan average: 3.2%
Percent of long-stay high risk residents with pressure ulcers
3.2%
45% better than Michigan averageMichigan average: 5.7%
Percent of long-stay residents with a urinary tract infection
1.5%
11% better than Michigan averageMichigan average: 1.7%
Percent of long-stay residents who lose too much weight
11.0%
94% worse than Michigan averageMichigan average: 5.7%
Percent of long-stay residents who have depressive symptoms
1.4%
64% better than Michigan averageMichigan average: 3.9%
Percent of long-stay residents who received an antipsychotic medication
25.7%
72% worse than Michigan averageMichigan average: 15.0%
Percent of long-stay residents assessed and appropriately given the pneumococcal vaccine
95.2%
In line with Michigan averageMichigan average: 94.9%
Percent of long-stay residents assessed and appropriately given the seasonal influenza vaccine
97.8%
In line with Michigan averageMichigan average: 95.0%
Percent of short-stay residents assessed and appropriately given the pneumococcal vaccine
90.9%
10% better than Michigan averageMichigan average: 82.5%
Percent of short-stay residents who newly received an antipsychotic medication
0.0%
100% better than Michigan averageMichigan average: 1.4%
Percent of short-stay residents assessed and appropriately given the seasonal influenza vaccine
83.2%
5% better than Michigan averageMichigan average: 79.5%
Quality measures are calculated from Minimum Data Set (MDS) assessments. For most measures, lower percentages indicate better care quality.
12% of new residents, usually for short-term rehab.
65% of new residents, often for short stays.
23% of new residents, often for long-term daily care.
Source: CMS Long-Term Care Facility Characteristics (Data as of Jan 2026)
Total residents
89Residents meet regularly to discuss policies, care quality, and activities
Organized group of residents that meets regularly to discuss facility policies, quality of life, and activities.
Data sourced from CMS Long-Term Care Facility Characteristics quarterly report. Payer mix reflects the current resident census by primary payment source.
Historical financial and operational data for StoryPoint Grand Rapids East (Samaritas) from 2011–2023, based on CMS SNF Cost Reports.
Based on CMS SNF Cost Report for fiscal year ending in 12/2023.
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Net patient revenue — what the home actually collects for resident care, after contractual allowances, bad debt and discounts are subtracted from its gross charges (CMS cost report, Worksheet G-3). It covers resident care only; money the home earns from other sources is shown separately as "Other income."
Net patient income: net patient revenue minus the home's total operating expenses. A positive figure means it earns more from resident care than it spends to deliver it; a negative figure means the opposite. It excludes non-operating "other income."
Money the home earns outside of resident care — such as investments, grants, rentals and other non-operating sources (CMS cost report, Worksheet G-3). It is tracked separately from net patient revenue: it is not part of that figure, and it is not included in net patient income.
Staff salaries plus wage-related costs — benefits such as payroll taxes, health insurance and retirement — from the home's own accounting records (CMS cost report, Worksheet A). Contract or agency labor is counted separately, under other operating costs.
Rank #100 / 143Payroll — State benchmarkedThis home is ranked 100th out of 143 homes in Michigan. Shows total annual staff payroll benchmarked to the Michigan average. Higher payroll investment relative to peers often signals better staffing and less reliance on cheaper contract labor.Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Payroll as a share of revenue: staff salaries and wage-related benefits divided by net patient revenue. A higher figure means more of each revenue dollar goes to staff pay.
Rank #55 / 143Payroll % — State benchmarkedThis home is ranked 55th out of 143 homes in Michigan. Shows payroll as a percentage of revenue versus the Michigan average. Well-run Michigan facilities typically land around 49–59% — the top third Statewide. Below 25% may signal understaffing or heavy agency use — read with Staffing ratings.Rankings are based only on facilities in Michigan that report data for that category. Facilities without available data are excluded from the ranking.Click the rank badge to see the full State ranking.Click here to see the full State ranking.
Everything it costs to run the home apart from payroll — food, utilities, supplies, maintenance, contract labor and administration. Calculated as total operating expense minus payroll (staff salaries and wage-related benefits).
The home's total operating expense for the year — all the costs of running it, salaries included (CMS cost report, Worksheet G-3).
Pets Allowed
Room Sizes: 269 / 538 / 817 sq. ft
Housing Options: Studio / 1 Bed / 2 Bed
Building Type: Single-story
Most residents stay long-term, while a smaller portion are admitted for short-term rehab.
Most new residents arrive under private pay (65% of admissions), and a typical private pay stay runs around 4 - 5 months.
Coverage residents most often arrive under.
Coverage residents most often leave under.
5.3 miles from city center
Estimated distance in miles from Grand Rapids's city center to StoryPoint Grand Rapids East (Samaritas)'s address, calculated via Google Maps.
Add your location
| Porter Hills Village | NH AL IL MC | Grand Rapids (Grand Rapids Charter Township) | 100
Facility
100
MI AVG
75
Rank
#132 / 435 |
39.0%
Facility
39.0%
MI AVG
75.8%
Rank
#268 / 395 | -49% | 4.94
Facility
4.94
MI AVG
4.30
Rank
#26 / 142 | +25% | +15% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 145 | 9
Facility
9
MI AVG
33.5
Rank
#10 / 144 | 3.0
Facility
3.0
MI AVG
5.2
Rank
#16 / 144 | - | 37 | - |
1
Facility
1
MI AVG
39
Rank
#681 / 703 | United Methodist Retirement Communities, Inc | $14.6M
Facility
$14.6M
MI AVG
$15.8M
Rank
#44 / 143 | $10.9M
Facility
$10.9M
MI AVG
$5.6M
Rank
#27 / 143 | 74.4%
Facility
74.4%
MI AVG
39%
Rank
#47 / 143 | 235310 | ||||
| Holland Home Raybrook Campus | NH AL IL MC | Grand Rapids (Ridgemoor) | 236
Facility
236
MI AVG
75
Rank
#5 / 435 |
22.5%
Facility
22.5%
MI AVG
75.8%
Rank
#351 / 395 | -70% | 5.02
Facility
5.02
MI AVG
4.30
Rank
#24 / 142 | -16% | +17% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 145 | 21
Facility
21
MI AVG
33.5
Rank
#47 / 144 | 5.3
Facility
5.3
MI AVG
5.2
Rank
#81 / 144 | 1 | 53 | - |
41
Facility
41
MI AVG
39
Rank
#311 / 703 | Christian Living Services | $24.0M
Facility
$24.0M
MI AVG
$15.8M
Rank
#23 / 143 | $14.2M
Facility
$14.2M
MI AVG
$5.6M
Rank
#13 / 143 | 59.1%
Facility
59.1%
MI AVG
39%
Rank
#34 / 143 | 235440 | ||||
| Clark Retirement at Franklin | NH AL IL MC RC | Grand Rapids (Eastown) | 107
Facility
107
MI AVG
75
Rank
#107 / 435 |
33.6%
Facility
33.6%
MI AVG
75.8%
Rank
#296 / 395 | -56% | 3.47
Facility
3.47
MI AVG
4.30
Rank
#126 / 142 | +11% | -19% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 145 | 31
Facility
31
MI AVG
33.5
Rank
#76 / 144 | 5.2
Facility
5.2
MI AVG
5.2
Rank
#78 / 144 | 2 | 36 | - |
58
Facility
58
MI AVG
39
Rank
#147 / 703 | Brian Pangle | $19.5M
Facility
$19.5M
MI AVG
$15.8M
Rank
#38 / 143 | $9.7M
Facility
$9.7M
MI AVG
$5.6M
Rank
#41 / 143 | 49.7%
Facility
49.7%
MI AVG
39%
Rank
#78 / 143 | 235401 | ||||
| StoryPoint Grand Rapids East (Samaritas) | NH IL | Grand Rapids (Millbrook) | 120
Facility
120
MI AVG
75
Rank
#74 / 435 |
71.6%
Facility
71.6%
MI AVG
75.8%
Rank
#114 / 395 | -6% | 4.89
Facility
4.89
MI AVG
4.30
Rank
#26 / 142 | +130% | +14% | $136.8k
Facility
$136.8k
MI AVG
$87.6k
Rank
#135 / 145 | 85
Facility
85
MI AVG
33.5
Rank
#144 / 144 | 8.5
Facility
8.5
MI AVG
5.2
Rank
#131 / 144 | 11 | 90 | A+ |
27
Facility
27
MI AVG
39
Rank
#461 / 703 | - | $10.6M
Facility
$10.6M
MI AVG
$15.8M
Rank
#109 / 143 | $5.5M
Facility
$5.5M
MI AVG
$5.6M
Rank
#100 / 143 | 52.1%
Facility
52.1%
MI AVG
39%
Rank
#55 / 143 | 235458 | ||||
| Clark Retirement at Keller Lake | NH AL IL MC RC | Grand Rapids (East Paris) | 182
Facility
182
MI AVG
75
Rank
#16 / 435 |
70.3%
Facility
70.3%
MI AVG
75.8%
Rank
#121 / 395 | -7% | 4.14
Facility
4.14
MI AVG
4.30
Rank
#60 / 142 | +80% | -4% | $0
Facility
$0
MI AVG
$87.6k
Rank
#1 / 145 | 61
Facility
61
MI AVG
33.5
Rank
#124 / 144 | 7.6
Facility
7.6
MI AVG
5.2
Rank
#120 / 144 | 3 | 119 | A+ |
34
Facility
34
MI AVG
39
Rank
#379 / 703 | Dana Scratch | $15.5M
Facility
$15.5M
MI AVG
$15.8M
Rank
#32 / 143 | $9.2M
Facility
$9.2M
MI AVG
$5.6M
Rank
#37 / 143 | 59.6%
Facility
59.6%
MI AVG
39%
Rank
#82 / 143 | 235103 |
StoryPoint Grand Rapids East (Samaritas) is located in Grand Rapids, Michigan.
Here are the financial assistance programs available to residents in Michigan.
StoryPoint Grand Rapids East (Samaritas) is in the Millbrook neighborhood of Grand Rapids.
StoryPoint Grand Rapids East (Samaritas) has a walk score of 27. Somewhat walkable. A few nearby services may be reachable on foot, but most trips require transportation.
StoryPoint Grand Rapids East (Samaritas)'s occupancy is 71.6%.
StoryPoint Grand Rapids East (Samaritas) is registered as a for-profit in MI.
Yes — there are 4 photos of StoryPoint Grand Rapids East (Samaritas) in the photo gallery on this page.
StoryPoint Grand Rapids East (Samaritas) is located at 2000 32Nd St Se, Grand Rapids, MI 49508.
(616) 284-5700 will put you in contact with the team at StoryPoint Grand Rapids East (Samaritas).
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